IOMEGA Media cloud hard drive.

I have purchased an IOMEGA media hard drive with cloud facilities.
My tv could see it, now it can't.
I don't seem to be able to see any files on it.
It is supposed to scan your computer for all media but is not.
after a lot of hours of struggling, I managed to do a time machine back up.
I am having real trouble connecting it to the sky DLink Router and creating a static IP address. I think this is what the problem is...
Any help?

I have looked at this again, and the network router could not be configured to enable or disable remote access.
This can occur when your router does not have UPnP enabled or the required port can not be opened or cloaesed.
It does not explain what to do or how to enter a static ip address?
Any suggestions?..
Thank you

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Same issue here. Based on what I can tell, iomega still has not developed a solution to the problem. See below:
https://iomega-na-en.custhelp.com/app/answers/detail/a_id/28327/kw/Mac%20OS%20X% 20Lion

Iomega Home Media Network Hard Drive contents not appearing in iTunes

I'm running iTunes 10.5.1 on my MacBook which is running OS X 10.6.8
I've got an iomega Home Media Network Hard Drive ( http://tinyurl.com/l8jmaa ) NAS hooked up to my home intranet, and I use it as the master repository for all my music for iTunes, as I've got multiple computers in the house, and the device (with iTunes and DLNA activated) will show up in the "Shared" section of my iTunes source list, and I can view and play all my music from there.
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Hi , I have similar problem..It was working initially and for some reason it stopped. I device shows up on the SHARED , however when I click it doesnt load the songs..however I am able to stream songs from Iomega NAS via other DLNA clients (ace player etc in ipad)...

"Home Media Network Hard Drive - Cloud Edition": what is it?

I have a "Home Media Network Hard Drive - Cloud Edition".
I want to update the firmware (actually, I already did, but may have made a mistake).
When I go to the support page https://lenovo-na-en.custhelp.com/app/subproduct/p/1031 I find that there are two choices that have names similar to my unit's, but not identical.
Is one of these actually the same as my model? If so, which? If not, how do I get support for my model? Why isn't this clear?
PS: These names are awkward, long, and confusing. So long that I could not put all of them in the Subject. Too late to change them now.
Solved!
Go to Solution.

Hello HughR
See the below hotlinks for a picture confirmation of each device.
If the Home Media (Network Hard Drive) Cloud Edition (HMNHDII) is your device, then you would want to follow the firmware update guide from here.
If you have the Home Media Network Hard drive (HMNHD) then you should follow the firmware update guide from here.
From your post it seems you have the Home Media CE, the second generation of home media NAS. The " Home Media Cloud Edition " link would be the correct link to access the support page for the device.
The names are long, hence the abbreviation from "Home Media Network Hard Drive - Cloud Edition" to just "Home Media Cloud Edition"
Hope this all helps!
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Just bought and connected iomega home media network hard drive but can't see it on network - HELP!

so per the information from my other thread i bought an iomega home media network hard drive. i've attached it to the westell ultraline series 3 9100em wireless router i got when i signed up for fios. i installed the software that came with the hard drive but it's not showing up on the network. when i log in to the router management console it shows up as the first device under "network stats". what am i missing that's not letting the drive get recognized on my network? as always thanks in advance for any replies.

Hello jarmin2411
A factory reset from the web interface would correct this sort of issue. However I suspect that using the pin-hole reset button should also be able to clear the issue as it seems to be a network configuration issue. The network settings may have become corrupt during the update. Using the device reset button
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

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I rebooted the router and it still does not work. I've connected the hard drive directly to my PC to verify that it works there, and it does.
The router is running Ver.1.0.03 (Build 14) of firmware (the latest).
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Thanks!
Solved!
Go to Solution.

I've done as you suggested - I did this during a chat session with a support resource from Linksy. Things still behave the same.
I have tried your suggestion of trying another disk. I had an old Maxtor drive that I connected to the router; it works fine!!!
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what files do I backup?
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This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
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Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
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Hello,
How does the Iomega eGo portable hard disk drive connect to the ThinkPad T61?
If you plug this portable hard disk drive in before you turn the ThinkPad on, does the problem still occur or does Microsoft Windows XP boot as normal?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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How to use a iomega prestige portable hard drive (mac edition) to resolve a start up space problem i.e. have 1.07gb need 4.85gb to upgrade tp itunes 7

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com.apple.NVDAResman appears to be the culprit, indicating a problem with the graphics card. Run the Apple Hardware Test program, extended tests.
See
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Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

HT1364 Iomega Home Media Network Hard Drive, Cloud Edition

Hi just installed the above and transferd all my music but now cannot play them on my iPad it can see the hard drive in iTunes but will not play any advice cheers Darren

Hello jarmin2411
A factory reset from the web interface would correct this sort of issue. However I suspect that using the pin-hole reset button should also be able to clear the issue as it seems to be a network configuration issue. The network settings may have become corrupt during the update. Using the device reset button
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Iomega Home Media Network Hard Drive network access problem

Hello all Having trouble accessing Iomega media drive ce,web interface is not responding.Iam able to ping ,map and access shares using win7 and winxp systems.Read and writie to shares.Earlier in 2012-13 experienced similar problem,but reimaging using reimager software, fixed the problem.Reimaging didnt destroy data it just reset the user accounts.(atleast in my case).Few days back the problem reoccured.I noticed from my experience, the web interface becomes unresponsive only after enabling cloud with medium or high security.I tried resetting. Also tried to connect drive to pc directly and ran ARP utility.Drive respond to ping(arp provided ip address).,but web interface is still unresponsive.Also cloud invitation email not working.But device status monitor or reporitng email works. I periodically receive email alerts about new firmware,time synching.Please help me restore my drive. Drive details:Home media network CE(shipped firmware 3.2.3.15290 ).Current firmware:3.2.8.30031.Storage manager ver. 1.4.4.14439Router infoSL-2750u (tried using port forwarding/DHCP and port forwarding/Static ip).TZO remote access status:Expired.FTPisabledCloud :enabledWarranty status:Active.(13/12/2015). Thank u

Hello dhanse_k,
For something like this, there really isn't much that I can help with here.
I'm limited to giving advice and that isn't going to help if you have a verified IP that's not granting access to the UI.
I recommend starting a support ticket here:
https://lenovo-ap-en.custhelp.com/app/answers/detail/a_id/18133/session/L3RpbWUvMTM2NjU5MDgxMS9zaWQvSEtSbjZqb2w%3D#phone
It sounds like your NAS is having issues with Apache and starting a support ticket will enable an agent to assist you with that.

Iomega 250 external hard drive - not all files show up

Hello,
I purchased a MacBook Pro last weekend. I have an Iomega 250 Gig external USB/Firewire hard drive. I have been able to connect it through USB and Firewire to my Mac. I have video clips in windows media player, quicktime and real player formats on the hard drive. All of my word files and music are showing up on my Mac but the video files do not. Does anyone have any suggesstions on what I can try to make them show up?
Thank you!

Hello,
I purchased a MacBook Pro last weekend. I have an
Iomega 250 Gig external USB/Firewire hard drive. I
have been able to connect it through USB and Firewire
to my Mac.
I hope you mean you have tried USB and FireWire separately. Don't use both at the same time on the drive. FireWire should be a bit better.
Did you generate this disk on a Widows machine? If so, it may be in NTFS format. The Mac can read, but not write or modify a NTFS disk.
I have video clips in windows media
player, quicktime and real player formats on the hard
drive. All of my word files and music are showing up
on my Mac but the video files do not. Does anyone
have any suggesstions on what I can try to make them
show up?
By not showing up, do you mean the video files won't play? Real files need the free player from <http://www.real.com>. Some Windows Media files can be played using software from <http://www.flip4mac.com>, but their Intel version is not out yet. Do any of the file or folder names begin with a period? That would make them invisible to the Mac.

Iomega 1Tb external hard drive not seen by my HP Pavilion w/ windows 7 (64 bit).

Hard drive was recognized by my HP Laptop w/ Windows Vista. Replaced it with Pavilion Desktop w/Windows 7 (64 bit).

Aldunn,
Have you been able to test any other devices in the ports on the desktop you are trying to using with Iomega? Example, have you tried using a regular usb flash drive or another external hard drive to see if the computer recognizes the device in the same port?
Please respond at your earliest convenience.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

IOMEGA Media cloud hard drive.

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