Iomega StorCenter ix2-200 device fails when powered. Best way to retrieve data

Hi, I'm new here because until now I've been lucky enough to experience no issues with my NAS.
Unfortunately, as of this morning when I power on the ix2 the '!' light blinks red. I can't connect to it through my computer and the desktop Iomega program, under 'dashboard' everything seems as usual except the pie chart showing space usage is not there. But it does still say the device is operating normally. However, when I click on Users or Shared Storage it says 'Disks Not Ready. The selected function is not available due to the state of the disks. Visit the dashboard for details.'
Can anyone advise me what to do from here? I keep a backup elsewhere but I would like to get a few little things of that have been added since my last backup if possible though, it's not the end of the world if it's not.
Many thanks, James.

Can you create new shares? Some users have been able to retrieve their data by adding the shares back by the same name. Not sure if it will be the same case here. A Linux-based device should be able to read from the drives, so there may be an error on the drive or a bad sector possibly. You may need to use a data recovery service to retrieve the data.
You could try one other thing by accessing the hidden support page.
Follow the instructions here: http://www.vmcutlip.com/index.php/2013/04/howto-enable-ssh-root-level-access-on-an-iomega-storcenter...
Select "Recover Disks". I would only do this as a last resort and are not concerned with losing the data.
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
    US and Canada: https://lenovo-na-en.custhelp.com/
    Latin America and Mexico: https://lenovo-la-es.custhelp.com/
    EU: https://lenovo-eu-en.custhelp.com/
    India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
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