Iomega Ultra Max Hard Drive does not mount

It worked splendidly for many months, but suddenly my Ultra Max will no longer mount on my iMac G5 with OS X 10.4.11, nor on my old iBook or new iBookPro. It is not listed in Finder.
In its final few weeks it was first listed in finder and would work for half an hour or so and then suddenly disconnect out of the blue. But now it is, apparently, even worse.
I went to the iomega support page, followed the suggested procedure of clicking the Apple icon, then About this mac, and finally found the Ultra Max listed under the FireWire arrow. There it lists as file system HFS+. Presumably I therefore do not have to (re-)format the hard drive.
What could it be?

There is indeed something wonky with those models (I have the 750 GB one). I am in the process of having it fixed/replaced now, but here is an interesting bit of news:
- Apple refers me to Iomega for the return and service
- Iomega accepts the case and will replace the unit
- I pack and ship the unit, which costs me around 60 EUR (from Norway to The Netherlands, including customs-processing fee)
- Iomega informs me they do not cover shipping
- Apple Store informs me that they will not cover shipping, since the product (in their world) is out of warranty (which it isn't)
Now - what do I do about those 60 EUR I paid for shipping the unit? If this was any other Norwegian internet computer store, they would have covered the shipping for me -- it is the LAW, they have to -- since the product is under warranty. But, since Apple tells me "No, Iomega handles their own support, you have to talk to them" I had to, and when they don't want to pay for the shipping.. well.. what do I do? I could have bought a new (and bigger) drive for the cost of just returning the unit for repairs.
I am aware that the Apple Store continously is hammered for being "customer alienating", but I have never had such an dissapointing experience as a consumer. Ever.

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