IOS 10.5.6 and CC.
My laptop has IOS 10.5.6., am I elegible to use Illustrator CC? If I buy Illustrator CC on Aug 31 2013, can I reach the 50% off promotion? Thanks.
According to the tech specs for Illustrator your OS is not sufficent:
Mac OS
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8, v10.7, or v10.8
2GB of RAM (8GB recommended)
2GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024x768 display (1280x800 recommended)
Internet connection and registration are necessary for required software activation, membership validation, and access to online services.*
As far as any promotion goes, I am not aware of one so I can't speak of it in detail, but the terms should be clearly defined. IF the promotion includes the date you specify then it should still hold for a purchase made. Contact Adobe directly if you need a better answer.
Similar Messages
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IPhone 5 iOS 6.1.4 and Windows 7 x64 USB Driver Issues
Been pulling my hair out with this one for the last week or so and haven't had any luck finding anything on the forums or the web regarding a solution short of a full reinstall of Windows 7 which I am not prepared to do at this time; so hoping someone here can shine some light on this for me
I have a iPhone 5 that is updated to iOS 6.1.4 and a recently built Windows 7 64-bit machine. All of my other USB devices function fine (keyboard, mouse, Xbox 360 wireless receiver for Windows, and a Seagate 2TB external USB drive). I've downloaded the most recent version of iTunes, installed successfully and then attempt to plug in my phone to sync. I get the standard Windows *ding* that I've attached a device and 1 of 2 things happens (I haven't been able to determine what causes one reaction to happen versus the other): Windows will successfully install the 'Apple USB Mobile Device Driver' successfully and it will appear under my USB devices in Device Manager. However - iTunes will not recognize the phone and I cannot see it in Windows either. In the 'Devices and Printers' snap-in my iPhone will appear under 'Unspecified Devices' as the 'Apple USB Mobile Device'. The iTunes diagnostics fail to find a connected device so the tests fail. As soon as I unplug the device, the strangest thing happens: Windows will start trying to install a device driver and after a few seconds it will fail stating that the "MTP Device Driver" installation failed because the device was unplugged. iTunes also thrown an error "iTunes cannot connect to this iPhone" throwing error code 0XE8000065 (I've also seen error code 0XE8000085 as well)
After some finagling, I've managed to get Windows to recognize the device under 'Portable Devices' in Device Manager as an "MTP USB Device" using the generic driver. At this point, I've tried updating the driver and manually specifying the Apple USB driver located in the C:\Program Files(x86)\Common Files\Apple\Mobile Device Drivers which updates successfully but then changes the device to "Apple USB Mobile Device" and moves it under the USB Devices in Device Manager; and Windows nor iTunes can see it even still.
I've tried removing iTunes several times and ensuring that all remnants of the installation are gone (registry and folders on the installation drive) and have disconnected all my USB devices short of the keyboard and mouse and still I get the same results. At this point, I'm afraid that a re-install of Windows is going to be the solution; but it's a drastic one (I have a SSD drive where Windows is installed along with all of my games for faster load times/better performance and do not want to have to redownload\reinstall all of them) and I'm not prepared to undertake it at this time, which is why I'm posting here
I've used a utility called USBDeview that sees my phone is connected - so I know from a functional standpoint that my USB ports are good and working. I also know the cable is good too - my daughter's PC (Windows 7 32-bit with NO iTunes) immediately sees the device when I plug it in, installs the drivers, recognizes it as an iPhone and I can then see/browse it in Windows Explorer like I would normally expect. My work PC (Windows 7 64bit, NO iTunes) sees the device just fine as well. I would immensely appreciate anyone that has seen this issue or has any additional solutions I can try.
It's also worth mentioning that I've never used Kapersky antivirus so the UPPERFILTERS value in the registry that I've seen as a solution on some forums is not present on my machine. I'm using Microsoft Security Essentials as my antivirus (no flaming please lol - it meets my needs and is extremely lightweight, which is why I'm using it on a gaming rig) and it's not indicating any issues. I've also tried running iTunes as an administrator (even though my account is a local admin on the machine) and that does not have any effect either.
If there is anything I left out, please let me know; and I thank you in advance!AphexTwin wrote:
- no Apple input?
Of course not. Didn't you bother to read the TOU of this forum? This is a USER TO USER technical support forum. Apple doesn't post here. -
I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?
If it's an Intel Mac, you can upgrade it to Mac OS X 10.6.8.
If it's a PowerPC Mac, you need to use these instructions and/or iTunes Match to put content on the iPad.
(83068) -
On my iPad I have updated the software to iOS 7.0.4 and now I can't send any emails from the mail app. Is this me or the update?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I have just purchased a lightning to 30 pin adaptor to use on an iPad mini and a gen5 iPod touch both devices are running iOS 8.1.3 and come up with The error message "this accessory is not supported by this device "
THis is means they are not charging on a 30 pin cable and the touch won't work in my Apple iPod dock - no audio out or charge. Have re powered both devices to no avail am wondering if the iOS version is the problem
Help!If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be. -
I upgraded my "new ipad" (the 3rd generation I think) to ios 6.0.1 and now am experiencing various issues.
1- Neither Pages or Numbers will open. I just see a gray screen that says Pages or Numbers at the top and all of my documents are gone. The icon that allows me to create a new document also does not appear. I went to icloud.com to see whether my documents still existed, which brings me to the 2nd problem.
2- It appears that all of my Pages documents are still on icloud, but all of my Numbers documents are gone. There were only about 10, but I access 2 of them nearly every day, so this is a big issue for me.
I went into Settings and all of the icloud information is correct and it "Documents & Data" is on. When I look at the storage, I see the Pages documents but not the Numbers ones. The next thing I did was turn my ipad off and back on, but this didn't fix anything. Since my Pages documents are still on icloud, I then tried to delete the Pages app from the ipad so that I could reinstall it, which resulted in the 3rd problem.
3- I cannot delete any apps. I can get all of the icons to shake and the small x IS available, but everything freezes when I click it. I can't do anything at that point except reset the ipad or wait until it eventually restarts itself. I've tried this with Pages as well as multiple other apps, all with the same result. I've also tried downloading a new app (which worked fine) and then deleting that one, but I got the same result.
3a- A small related issue to this that I am far less concerned about is that when the ipad restarts itself, it comes back on and the screen is really dark and I can barely make out what appears on the screen. If I enter my password right away, it stays that way until I go into Settings - Brightness & Wallpaper and touch the brightness setting (although I'm not actually changing the setting because it already shows that the brightness is turned up a little over halfway). If I don't enter my password right away and let it go completely dark, then click the home button, the brightness is fine.
So now I'm stuck. My guess is that I will need to restore it, but wanted to check before I take that step. Unfortunately, my laptop is on its deathbed so I haven't been synching my ipad to it and I fear my Numbers documents are gone forever. I'd like to try everything I can to fix these issues before doing the restore in hopes that I can get the Numbers documents back.
Any suggestions for any or all of these problems?Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
I updated my phone with the new iOS 7.0.2 and now it won't turn on. The screen says to connect to itunes and so I have. I have gone through the recovery mode and everything but a message saying the recovery was corrupted keeps popping up. I am scared this new update crashed my phone. Please Help!
Hi there briana_webb82,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
How to sync calendars and contacts between ios 3.1.3 and Mountain Lion?
I have a 1st generation iPod touch under iOS 3.1.3 and a MacBook Pro under Mountain Lion 10.8.3 with iTunes 11.0.1.
Since the upgrade to Mountain Lion syncing calendars and contacts between the iPod Touch and the Mac no longer works.
I don't want my personal information in Apple's or anybody else's Cloud and anyway iOS 3.1.3 can't use Apple's Cloud.
So I can no longer sync without a) replacing my iPod Touch which itself works perfectly well and does not need replacing and b) using Apple's Cloud which I do not wish to use for personal data.
This is a MAJOR AND DAMAGING step backwards by Apple, which they should correct IMMEDIATELY if they wish to keep their increasingly fed-up older customers.
Time-wasting work-around:
As I never trust operating system upgrades to not destroy something that "just works", I have Snow Leopard still on another bootable partition on my machine, and Lion on a bootable partition on an external Thunderbolt disc.
In order to sync, I backup Calendars and Contacts under Mountain Lion under which I do all my normal work, switch to either Snow Leopard or Lion, update iCal and Address Book from the backup files saved under Mountain Lion, sync the iPod Touch, and switch back to Mountain Lion.
Lots of time wasted with 2 successive re-boots, but at least HERE IS A SOLUTION THAT WORKS - I have seen lots of posts protesting bitterly about this totally unacceptable backwards step - what on earth do Apple hope to gain from this? More sales of newer equipment to replace perfectly functioning older ones? Certainly not from many of us.Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback -
On my iPad, I'm trying to open a PDF from Safari with iBooks, but when I choose "Open with ..." in Safari, only Pages and Dropbox show as options. I'm running iOS 7.1.2 and iBooks 3.2. I have rebooted the iPad and that did not help, and reinstalled iBooks, which also changed nothing. Thanks for any ideas!
Yup, it was uploaded to our school Wiki as a PDF, and Pages did open it. I was then able to move it to iBooks, but I'd rather avoid the extra steps.
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I just updated my IOS to 7.1 and now I can't open Microsoft attachments - I used to always do it. Help - I use my iPad for work and now can't see any attachments. I've tried opening straight into other apps and just get error messages, and I the mail preview there is just a grey screen telling me the file name and size. It worked fine until I did the IOS upgrade
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off
Same here.... No fix. Replacing is the option apparently and if you're out of warranty, you're SOL. That was as per the "Genius" at Apple.
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Just upgraded to iOS 7.0.2 and it went fine
I just upgraded my 8GB iPhone 4 to iOS 7.0.2 and the update went fine.
Did it through iTunes, not Over The Air, because I have always found this to be a safer more stable way to updatge an iDevice to a new version of iOS.
The update took about 35 minutes, including downloading the updated firmware package. Nothing was changed on my phone and all my apps still seem to be working.
I had a glitch with 7.0 and the Good apps for enterprise email, but got it sorted out with some help from my IT department. This particular phone is my work phone and I have been very happy with the 7.X update so far.
I will update my personal iPhone 4S tonight when I get home.I also had this problem. Go to settings> itunes & app store, tap on your apple ID and sign out. Then open itunes store. It should now open.
Then sign back in again and the problem should be resolved -
I updated my iPhone 5S to iOS 7.0.2 and iBooks will not load anything from the Store- I cannot search or even view my purchases.
Also Safari keeps crashing. I have shut down the phone and restarted it twice and that hasn't helped. Any ideas?Libellen wrote:
I updated my Iphone 5s with IOS 7.0.5
The Update would not have Installed if it was not suitable for your Device.
Libellen wrote:
... anyhowe the phone is now totaly "dead" and will not turn on
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
When I try to open iTunes app on iPhone 5, it starts to open then closes straight away, I upgraded to iOS 7.0.2 and it has been like this since I upgraded!
I also had this problem. Go to settings> itunes & app store, tap on your apple ID and sign out. Then open itunes store. It should now open.
Then sign back in again and the problem should be resolved -
I recently updated my ipad wifi only to the new ios 6.1.2 and initially I had the auto cover lock option which can be seen in the Generals tab, but then it stoped working!! Before the update, the auto cover lock worked fine. So after trying all the options, I then did a complete reset on the ipad and now its gone all together from the General tab!! I can no longer see the "auto cover lock" option.
It got really annoying when I tried to use the lock button and it wont lock the sceen!! To test whether the button was allright, I did a long press and the message came if I wanted to shut down the ipad. So the button works fine, but I cannot use it to manually lock the ipad. Now the only way to lock the ipad is to wait for 2 mins (autolock) and still I cannot wake up the Ipad using the lock button. To do that I have to use the Home Screen button
Does any one else have similar issues and any solutions pls!! CheersHarryAustralia wrote:
I recently updated my ipad wifi only to the new ios 6.1.2 and initially I had the auto cover lock option which can be seen in the Generals tab, but then it stoped working!! Before the update, the auto cover lock worked fine. So after trying all the options, I then did a complete reset on the ipad and now its gone all together from the General tab!! I can no longer see the "auto cover lock" option.
The iPad cover lock is for when you use a cover with magnets in it to lock and unlock the iPad when you close the cover or open it. Try running a refrigerator magnet along the sides of the iPad and see if that trips the iPad Cover Lock back into the settings.
That is not the same thing as the iPad Auto Lock setting which allows you to set an allotted time before the iPad goes to sleep.
You can try resetting all settings to see if the Auto Lock feature retinrs to the iPad.
Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. This can be a little time consuming re-entering all of the device settings again. -
I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!
Also, it's taking FOREVER (over an hour) to sync my iPhone to iTunes...
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