IOS 4.1 on iPhone 3G has broken corporate exchange sync (works on iPhone 4)
At work we use iPhone Configuration Utility to setup corporate exchange activesync account for VIP and IT users. Our configuration uses certificate.
The last iOS update (4.1) has broken the sync for iPhones 3G.
It still work with iPhone 4 (sorry we don't have 3GS for testing !) and it worked on iOS 4.02 on the 3G.
On the 3G iOS 4.1 Mail sync the folders of the mailbox but not the messages nor calendar and contacts.
We've tried recreating the certificate but nothing changes.
Google exchange sync still works fine.
Nothing has changed on the Exchange side (HTC phones are syncing well)
Does anybody has the same problem ? and howto fix it ?
The following log was captured on the iPhone Configuration Utility on a 3G iPhone :
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|ASFolderItemsSyncTask failed with status: 1
Fri Sep 17 11:01:37 iPhone MobileMail[74] <Warning>: error syncing folder: Error Domain=MFMessageErrorDomain Code=1042 "The operation couldn’t be completed. (MFMessageErrorDomain error 1042.)"
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|server returned null sync key for sync of folderID 1. Will erase local messages, perform full sync.
Fri Sep 17 11:01:37 iPhone MobileMail\[74] <Warning>: EAS|mail db had no sync anchor for folderID 1. Will erase local messages, perform full sync.
Fri Sep 17 11:01:37 iPhone securityd\[360] <Error>: CFReadStream domain: 12 error: 8
Fri Sep 17 11:01:38 iPhone MobileMail\[74] <Warning>: EAS|No parse rule from object <ASFolderItemsSyncResponse: Collection: (null)> for codePage 0x0 token 0x11 (CPT = 17), parseRules have keys (
14,
28
)
Same problem here. While syncing Exchange e-mail & Contacts whether over wi-fi or 3G or Edge net, phone is basically unusable until the sync completes. I have phone set to sync e-mail every 15 minutes to save battery, but it seems that e-mail and contacts sync if you open them. So, if you open contacts to look up a phone number, scrolling becomes unresponsive, as does "selecting" a name or number, presumably until sync is complete (there are about 2,000 contacts in my directory). Seems to have started with 4.1. Likewise, the phone keypad is unresponsive until sync completes. Hit a number and nothing appears to happen, so I hit it again (only to have the number repeated several times in the display 10 or 15 seconds later once sync completes). Agree it's an apparent background priority issue. A pain in the neck.
My co-workers told me they thought quickest solution was to chuck it and get a Droid. I'm not quite to that point. Anybody know of a fix yet?
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My iPhone 5 has broken and is being replaced with a new iPhone tomorrow. However, My carrier (orange) will b picking up my broken iPhone and I am unsure how to secure the content and icloud data on the broken phone. Is there a way to disable the data held on it and ensure that if it is fixed, nobody can use/see my data and access my account?
Hi Gazpan,
Thanks for visiting Apple Support Communities.
I recommend using the steps in this article to back up your iPhone if possible:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
You may also find this advice helpful for your situation:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
If you no longer have your iOS device
If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account.
If you're unable to complete either of the above steps, you should change your Apple ID password. Changing your password won't remove any personal information that is cached on the device, but it will make sure that the new owner can't delete your information from iCloud.
Cheers,
Jeremy -
Your iOS 7 has broken my ipad2 wifi, how can I have this replaced? Thank you! 3p's
1Lester12
30-Mar-2014 16:59
I had posted this, but directd n wrong forum,2 x's
29-Mar-2014 04:34
Your ios 7 has broken my wifi connection on my ipad. I hve a brand new router 30hrs old. My ipad 2 is not jail broken, jst ios 7 broken! Turning my router on and off could possibly break this also. Entropy seems solid!
My iphone 4 has no issue with ios 7 nor my apple tv!? This is becoming very fustrating nd quite annoying, I never had a problem with ios 6. Issue purely with
ios 7. Had to have telephone connections checked also, no luck! Have also spent monies on xtra GB, problem still persists, making it very unreliable to wrk with product! Would like to remain with product? If problem can be contained and rectified. Confidence is quite low in remaining with company. Can there be a speedier solution to this unreliable update, thats just manifesting in my ipad2 before it becomes stagnant. Just knowing if your technicians cannot solve the problem would ease my mind if i need to re-invest with another company (sadly) for my ipad2 works perfectly with all apps, its just the main heart beats been cannabalized, as though you have three repeaters missing in your program???? To keep our WIFI on the matrix because itz not in the Matrix. Have tried your quck fix solutions only to find their only wishful thinking. (Downtime)
Next message i read prefferably would be a lot more solid and positive in solving this technical glitch thats becoming nothing but a big itch so K. I. S. S use our S. W. A. T. analyses, head down and P. P. P. P. P. would you agree and hopefully we can all get on with our own private lives and come up with positive replies and better ideas instead of big ideas that just ain't 99.9% Working!
Anyhow Good Luck Hope you Work it Out.!!!
Since posting this hopeful delima, iOS 7 has stayd connected for at least a solid 12 hrs+, iCloud backup has now been running more than 5.5 hrs with no interruptions, storage information at top of page has also disappeared indicating a backup rate of 60% success, f this b my new iOS, I only have heart crossd, not fingers. Future update, Probable. Hopefully finger on the button, Confidence, High!!!
So far wifi still connectedSome things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Yur, iOS 7 has broken my ipad2 wifi, how can I hav this replced? Thnk u! 3p's
I had posted this, but directd n wrong forum,
29-Mar-2014 04:34
Your ios 7 has broken my wifi connection on my ipad. I hve a brand new router 30hrs old. My ipad 2 is not jail broken, jst ios 7 broken! Turning my router on and off could possibly break this also. Entropy seems solid!
My iphone 4 has no issue with ios 7 nor my apple tv!? This is becoming very fustrating nd quite annoying, I never had a problem with ios 6. Issue purely with
ios 7. Had to have telephone connections checked also, no luck! Have also spent monies on xtra GB, problem still persists, making it very unreliable to wrk with product! Would like to remain with product? If problem can be contained and rectified. Confidence is quite low in remaining with company. Can there be a speedier solution to this unreliable update, thats just manifesting in my ipad2 before it becomes stagnant. Just knowing if your technicians cannot solve the problem would ease my mind if i need to re-invest with another company (sadly) for my ipad2 works perfectly with all apps, its just the main heart beats been cannabalized, as though you have three repeaters missing in your program???? To keep our WIFI on the matrix because itz not in the Matrix. Have tried your quck fix solutions only to find their only wishful thinking. (Downtime)
Next message i read prefferably would be a lot more solid and positive in solving this technical glitch thats becoming nothing but a big itch so K. I. S. S use our S. W. A. T. analyses, head down and P. P. P. P. P. would you agree and hopefully we can all get on with our own private lives and come up with positive replies and better ideas instead of big ideas that just ain't 99.9% Working!
Anyhow Good Luck Hope you Work it Out.!!!
Since posting this hopeful delima, iOS 7 has stayd connected for at least a solid 12 hrs+, iCloud backup has now been running more than 5.5 hrs with no interruptions, storage information at top of page has also disappeared indicating a backup rate of 60% success, f this b my new iOS, I only have heart crossd, not fingers. Future update, Probable. Hopefully finger on the button, Confidence, High!!!You're still posting in the wrong forum. This is iCoud. The iPad forum is here: https://discussions.apple.com/community/ipad/using_ipad.
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The computer that had my iTunes account on has broken, and was thrown away.
All the media I bought on it are on my iPhone only - is there any way to re-open my iTunes on the new computer or to download them off my iPhone?
I'm worried that if I lose my iPhone all will be lost. Please help!
Thanks,
AlastairBuy yourself a backup drive. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer is structured around you maintaining your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, matching the device content to the content on the computer. The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797 -
Problems with Syncing iPhone 3G (4.2.1. iOS). What is appearing in the status bar is "Syncing "untiled playlist.." and its stuck at backing up. I noticed that my name has been replaced to "untitled playlist". Whats wrong
Welcome to Apple Discussions!
Maybe a long shot, but WD is not known for the quality of some of their enclosures, although I do like the drives themselves. It may be worth mounting this drive in a different enclosure, something like one of OWC's FireWire enclosures with the highly reliable Oxford chip sets. I wouldn't be inclined to trust a WD enclosure, especially if it already seemed to be acting in a flakey manner.
Here's an example of what I mean:
http://eshop.macsales.com/item/Other%20World%20Computing/MEP924FW8E2O/
I have 3 of these and I really like them.
From what I understand, if the drive spins up, it is often possible to recover data from it. To be absolutely certain to destroy the data, you just about have to take a hammer to the disk. Hopefully, there will be a way to get your data back.
Good luck! -
When I try to open iTunes app on iPhone 5, it starts to open then closes straight away, I upgraded to iOS 7.0.2 and it has been like this since I upgraded!
I also had this problem. Go to settings> itunes & app store, tap on your apple ID and sign out. Then open itunes store. It should now open.
Then sign back in again and the problem should be resolved -
how im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know
What "auto shutdown problem" are you talking about?
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The computer I usually pair my iphone 4 with has BROKEN. How do I change the pairing to another computer. I tried to pair it to my other computer and it tells me I have to delete everything on the iphone to continue. I have alot of items purchased so I dont want to do that? Can someone please help me.
Read http://support.apple.com/kb/HT4236
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I am getting error (-1) while updating my iPhone 4 to iOS 5.1. The phone has gone into a recovery mode. Restore fails every time at "restoring the firmware" stage. Striped bar remains for a long time, then shows "error (-1)" and the restore fails. I have been doing it for last 12 hours. Help!
Thanks for your reply Michalo. I am in India and here Apple care does not work on Sundays. I have been without my phone for the entire day. Perhaps tomorrow will bring some respite. There is not solution to "error (-1)" on any forum it seems. I found one forum which suggested use of Tiny Umbrella. Any idea about that?
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Can I reinstall the previous iOS , my iphone is now a POS because of the new IOS . My iPad no longer has the YouTube app?? And what happened to google maps? Galaxy 3 for me and a google tablet seems like a better option. Nice job apple!!!
Disappointed iOS 6 wrote:
Can I reinstall the previous iOS , my iphone is now a POS because of the new IOS . My iPad no longer has the YouTube app?? And what happened to google maps? Galaxy 3 for me and a google tablet seems like a better option.
No more posts from you then.
Excellent! -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
i need to get my iphone into recovery mode with a broken home button and is disabled, my exgirlfriend has the laptop i synced it with, what should i do??
i have the same probelm did u get it solved if yess how ?
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i am on iTunes 11.4.04. My iphone iOs is 6.1.3 and has 14 GB. I am trying to backup on my iMac iOs 10.6.8 and it has 113 GB free, But I am getting error messgae that computer doesnt have enough free space
Settings > General > Reset > Reset Network Settings.
Basic troubleshooting is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, contact the carrier to troubleshoot the network connectivity issues. -
display has broken and i have to replace my iphone 5 , there is any procedure to do this if yes then please help
One option is to have it repaired: https://www.apple.com/support/iphone/repair/screen-damage/
Not sure what you mean by "procedure to replace." How you would buy a new one depends on where you are located, whether you are under contract with a carrier for the old phone, etc. If you mean a procedure to move your data to a new phone, the following may help: Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
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