IOS 4.2 just killed my iPod...I guess contacting support's my only option?

So I just tried to update to 4.2 today, and iTunes sat for ages on a screen that said "verifying download with Apple" or something like that, with the iPod displaying an Apple with a progress bar that isn't filled at all... iTunes eventually timed out and said something like an unknown error has occurred, and then...that's it.
If I disconnect and reconnect the iPod, Windows makes the sound that it's recognized a new USB device, but iTunes doesn't 'see' it.
Is there a way to force a firmware update or something? Is sending it to Apple the only option?

I am a first time Apple iPod user. I've owned the iTouch 4th gen since early October.
iTunes asked to do its update, I clicked yes, browsed then net for a bit and then iTunes told me that it's update had failed. Since then, iTunes won't register nor recognize it as an iPod. Running Windows Vista currently and my system tries to install what information that the iPod should be holding. Also asks for a disc, but it never came with a disc. So now, it has been stuck on the USB/iTunes screen for about 4 hours now.
Yes I have tried all tips noted in this thread. For the time being, I shall be checking back every now and then to see if anything new pops up here and I am going to give Apple's Tech support a call tomorrow morning.

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