IOS 4.2 update, no 2G Data connection, Vodafone Australia

I recently had my first iPhone 4 replaced under warranty and received the replacement on Tuesday, everything was working fine, I synced my contacts from Mobile Me etc during the day.
That evening I synced the phone with iTunes and updated the software.
The next day I noticed that 3G works fine (if anything it has improved) but the phone doesn't get ANY data reception in a 2G area, which is where I spend most of my time at work.
I've tried resetting the phone, resetting the network settings, switching aircraft mode on and off, sometimes the 2G "circle" briefly flashes on then imediately disappears again.
I called Vodafone data support and all they could tell me was that it was due to Apple.
This is a most frustrating problem as I used to use 2G data a lot, now nothing works at all, no email, no Facebook, no push notifications, nothing, visual voicemail and MMS don't even work until I go outside and pick up 3G, which drops again as soon as I go back inside.

[Reply to your duplicate post|http://discussions.apple.com/message.jspa?messageID=12639232#12639232]

Similar Messages

HT201210 When iOS 6.0 updating my iPhone and connecting my iPhone to iTunes the only option I have, is to restore my iPhone. But ufortunately, I did not back up my iPhone before the updating. Is there any way I can avoid the restoring process? Rikke

When iOS 6.0 updating my iPhone and connecting my iPhone to iTunes the only option I have, is to restore my iPhone. But ufortunately, I did not back up my iPhone before the updating. Is there any way I can avoid the restoring process?

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

Ios 8.3 update means no longer connecting to wi-fi on iPhone 5s

Ever since upgrading to ios 8.3 my iPhone 5S no longer connects to my own wi-fi while IN MY HOUSE AT ALL, it won't even FIND IT - this is completely unacceptable and I've already incurred extra data charges because of this! I have tried all the work-arounds and none work, I could be sitting beside my router and it won't find it meanwhile none of my other products (iMac, Apple TV, iPad are having this issue). I have to resort to putting my phone on Airplane mode to avoid getting charged extra fees - this is just not acceptable, Apple needs to address this ASAP and forgo giving me more EMOJI's - I mean really? This is the hugest fail I've experienced with Apple but it's a huge one... when your errors start costing me more money or making it so I can't even leave my phone on in case my daughter's daycare calls that's not fair nor acceptable. I've seen a whole slew of threads with the same issue and still no statement from Apple, your image brand and it's messaging are no longer aligning together... this is not the legacy Steve Jobs wanted to leave behind I'm sure.

I spoke to Vodafone and they just said to send it in for repair. 5-7 working days, hmmm.
Has nobody got any ideas on this?
Today things have changed a little. Now what happens is that the wi-fi symbol comes up on the status bar, but when I try to load a page in Safari, it just says 'connecting' for a while, then the wi-fi symbol goes off and the GPRS circle comes back.
Thanks.

Why did iOS 7.x update affect iPad2 WiFi connection badly?

After updating to iOS 7.x my iPad 2 has very weak WiFi connection. It only works at home from about 1 meter distance. Other devices find the connection without problems. In other places (office, areas with public free WiFi networks) iPad does not find the WiFi network at all. Seems this problem is only with iPad2, newer Apple HW does not seem to have the same problem.
I have tried all fix ideas I've managed to find, even resetting back to factory settings. I have also installed all available updates to the operating system. Nothing works. Any idea what has been changed in the iOS sw that affects the WiFi this way? Any fix expected from Apple?

After updating to IOS 7.1.1, the Wi-Fi on my iPad 2 behaved normally.

Automatic Updates in iOS 7 not happening on mobile data

In iOS 7 I have tunded on Automatic Updates on the iTunes & App Store.
The Updates is Showing as On. Also i would like the app updates automatically updating over my mobile data and so that setting is ON too.
Still the apps only download over wifi and not over Mobile data. Yes the aps are all way below th 100 Mb Limit
Thanks !
Cyrus Dubash

I'm having the same problem but I can't get the apps to automatically update on any data connection-WiFi or cellular. Anyone owe having g this problem? Is there a fix?

Can't connect ad-hoc network after IOS 8.2 update

Hi,
This is my first post on Apple Discussion so please ignore grammatically and other mistakes if i made.
I am using iPhone 5S 32 GB factory unlocked and working very well in INDIAN network. I use to connect ad-hoc network created on my Window 7 Desktop via Wifi Surf-n-share Belkin USB. It is working very well and connected always until i updated IOS 8.2.
After IOS 8.2 updates, iphone couldn't connect ad-hoc network.
Is there any bug for this issue or security update.??
Help would be really appreciated.
Awaiting some good response.
Thanks in advance.

Hi abidmomin,
Thanks for contributing to the Apple Support Communities.
It appears that after updating your iPhone to iOS 8.2, you're not able to connect to your Wi-Fi network.
I recommend starting with the tips in this article to troubleshoot the situation:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Best Regards,
Jeremy

After IOS 5.0 update Apple Store insists on US address but I live in UAE. Any suggestions please?

After IOS 5.0 update, Apple Store insists on US address, but I live in UAE. Suggestions, please?

Same problem here, but in my Ipad 1, after IOS 5.0.1 the 3G data connection don't running anymore, and de EDGE is very slow.
Some times i have 3g connection, but when i try to use safari or another aplication the signal disappear and lost the operator signal and apn configuration.
I tried many process to fix it ( Hardreset, remove simcard, change the operator, make apn configuration ), if any one have any idia, what can i do to fix this problem.
Thx.

I have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?

i have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?

If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, there is a hardware problem.

Since updating the IOS to the latest version, and I'm having problems with the voice calls and the data connection

I'm facing a problem receiving calls, and connecting to data since I updated the IOS to the latest version

Hi there Abdallahbaba,
You may find the troubleshooting steps in the article below helpful.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
-Griff W.

TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

Slow/non-existent data connection on 3GS/iOS 4.0.1

I have been a happy 3GS user since last December. About three days ago, I synced to iTunes and installed the latest software update, to iOS v4.0.2. Since then, whenever I try to access any web page in Safari, it just sits there for a while trying to access the page before eventually coming up with a message that it was unable to access the web page "because the server stopped responding". The same happens if I try to use the data connection via another app (e.g. Facebook). I should add that everything works fine if I connect via WiFi.
I did manage to get on the web yesterday evening when I was in a city centre area with five bars of 3G signal strength, but even then it took ages to load a web page. I have always had between about two and four bars of signal strength at home, and this has always been sufficient to load web pages reasonably quickly.
I usually use the 3G data connection several times a day, and have never experienced this problem until now. I've just got off the phone with O2 technical support – they asked me first to reset network settings and then reset all settings, but neither of these made any difference. They left me with two suggestions: go to an o2 store and ask them to try my SIM card in a different handset (I don't have much faith in this working), or do a factory reset/restore via iTunes. I'm loathe to do this unless absolutely necessary, as I guess it means losing all my data and having to resync everything from scratch.
Is anyone else experiencing this problem? Any suggestions other than what the o2 guy said? Is there any way I can get back to 4.0.1, which worked fine?
Thanks in advance,
Rob

Wow, our responses are starting to get long.
robgrayson wrote:
actionmarker wrote:
It's a pity he didn't (or wouldn't) change the SIM. It probably took him longer to explain to you that he didn't need to test the SIM that it would have take to set up a new SIM and test it.
So unfortunately, you still don't know for certain that it's not a SIM issue.
I agree it's a pity. I really wanted to be eliminate this as a possible cause, but I couldn't make the guy do it.
Maybe try another store, or do it over the phone and get them to send you one out?
I did a full restore – and incidentally discovered that the backup I made before applying the 4.0.2 OS update was not available to restore – I'm guessing it may have been corrupted or something. So I've had to revert to a backup that was saved in June, which is a bit of a pain. Anyway, the restore has changed nothing in terms of connectivity – with 3 bars of 3G signal, no web page will load – I just get the spinner in the status bar at the top of the screen, and eventually a message saying that the server has stopped responding.
Did you restore to 'new' or tried to the backup? You need to try it to 'new' as this erases all previous settings.
I restored it to the backup. I guess I need to restore it to new – which is a pain because it means I then have to manually reset any settings for mail accounts, etc.
You need the restore to 'new' so you have a clean phone, test in internet connection with nothing added and see what happens.
Personally I don't particularly like the way iTunes backs up. It's probably fine when this are all good, but when testing or trying to fix issues, I find it a bit limited.
All the Backups on your Mac go to this location;
/Users/[username]/Library/Application Support/MobileSync/Backup/
The issue I have with it is that in the backup folder, some of the files are overwritten each time that a backup occurs, making only the last backup available for restoring.
Yes, I find that pretty annoying to. I've just lost two months' worth of text message history because of it.
My work around for this is to copy the complete backup folder then in the copied folder I open the Info.plist file with TextEdit and edit the Device Name string by adding the date. When you then open iTunes and try to restore from backup, multiple backups are displayed.
You said you copy the entire folder before editing the Info.plist file. I presume you put the copied folder in the same location as the original?
In the backup folder, there is a folder with a big long alphanumeric name. Make a duplicate of this and leave it in the backup folder, so there is the original folder and copy of original folder. then edit the info file in the duplicate.
Once done, open itunes without the phone connected and go to iTunes > Preferences > devices and you should see your extra backup appear in the list there.
When you edit the info file change the following line:
+<key>Display Name</key>+
+ <string>[robgrayson]’s iPhone 20100511</string>+
I add a date at the end of the line. This line is then displayed in iTunes as the name of the backup
I also set iTunes to not automatically sync when the iphone is connected. This give the control back to me of when and how often I backup.
Yes, I changed this setting yesterday too.
Do you use Time Machine to back up your Mac? If so, you could restore the backup location on your Mac to before you did the restore and bring back you most recent backup that way.
Yes, I do use TM – I've been using it for a couple of years but have never actually had to restore anything. Just to be clear, I suppose you mean restore the backup folder from before I did the iOS upgrade, and then restore my phone from that?
How about this: if I do a restore from new first and see if that makes any improvement, do I then have an option of applying a dated backup (or would I have to go through the whole restore process again in order to do so)?
Yes, Navigate to the backup folder location, open time machine and restore to yesterday or when ever the last back was.
Duplicate the backup as above as a precaution.
Check iTunes recognises it. (make sure iTunes is closed when you are adjusting the backup files.
Restore to 'new' and check the phone. If it all is OK and working, its probably something in the backup and you don't want it back on your phone, and you will have to manually restore everything.
So unfortunately, you don't seem to be any closer to resolving the issue. Let us know if you want any more help, or alternately how you go with Apple.
I may try restoring from a previous backup via Time Machine, as you suggested. (This should also give me back my lost text messages.) There are also rumours that iOS 4.1 will be released today, so I may give that a try first.
Thanks once again for your very helpful suggestions.
If I were you, I would try to get the phone working before you worry about 4.1
Message was edited by: actionmarker

I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list.

I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list. I've confirmed the mac address is included on that list and that the password is correct. Under choses netwrok I select the network and it just goes into a spin. I have tried removing the password and the access list settings and it still will not complete the connection to the router thus no internet access. The routers firmware is also up to date. This thing worked fine before this update and I've already tried to restore from backup. Any ideas or is the wifi nic bad in this thing with the new apple firmware update? Any fix?

Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

IPhone 4s No Longer connects to Car Bluetooth after iOS 7.1 Update

My iPhone 4s has been paired to our 2006 Acura TL hands free link (Bluetooth) and working flawlessly for more than a year. After the iOS 7.1 update installed on my iPhone the connection has been lost and the car's Bluetooth does not recognize, and will not pair with my iPhone anymore! I noticed there were two back-to-back updates for iOS7. The first one caused intermittent interruptions and lost connections with the iPhone. The second update completely destroyed the connection between the car bluetooth and the iPhone. Any ideas on how to correct this problem would certainly be appreciated. Thanks!

Hello algee1,
Thank you for the details of the issue you are experiencing with pairing your iPhone with your Acura.
In my experience, when updates are released for iOS devices, compatible devices release an update to maintain compatibility. Step 2 from the article below recommends checking with the manufacturer of your car stereo to see if there is a firmware update available for your car stereo:
2. Update software and firmware if necessary
Verify that both your car stereo and your device have the latest software versions. Contact the manufacturer to see if any updates are available. If your device does not have the latest version of the iOS, update to the latest software version.
I recommend reviewing the full article here for additional troubleshooting steps:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
I also recommend these steps if the issue persists after following all the steps in the previous article:
Unable to find nearby Bluetooth accessories
If a pairing record already exists, the device does not appear as discoverable. Try to connect the device using that pairing record.
If you are unable to connect using the existing pairing record, delete the record and pair again.
Ensure that the firmware or software on the Bluetooth accessory is up to date.
Ensure that the Bluetooth accessory is charged or connected to power.
Verify that the Bluetooth accessory is using a profile that works with the iOS device.
Turn off both the iOS device and the Bluetooth accessory, then turn both devices on again.
If the issue persists, test Bluetooth with another device or consult the manufacturer's documentation.
You can find the full article here:
iOS: Third-party Bluetooth headsets, headphones, and keyboards
http://support.apple.com/kb/ht1664
Thank you for using Apple Support Communities.
Best,
Sheila M.

Lose connection to wifi every few minutes, after iOS 7.1 update

I just recently updated my iPad to iOS 7.1
My iPad is the model w retina display, cellular capable but with the data plan currently disabled.
Immediately following that update, I can no longer stay connected to my home wifi. My connection lasts from 30 seconds to maybe 10 minutes, seemingly dependent on the amount of load I attempt to put on the connection. (i.e. downloading a movie or any video will drop the connection in seconds)
I have updated the firmware on both my wifi router, and my wifi range extender. Connecting to either gives the same results: a disconnect within minutes.
Other devices can connect and stay connected on both the wifi router and the wifi extender. Resetting the router, the extender, my ipad, or any combination yields the same erroneous results. Airplane Mode, wifi off then back on, and rebooting the ipad all yield the same results.
This iPad was able to maintain a connection before the iOS 7.1 update.

Hello omniges
Continue your troubleshooting with the article below. Try forgetting the network by going to Settings > Wi-Fi, and tap the info button and then tap Forget this Network. You also may want to reset the network settings on your iPad as well
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Regards,
-Norm G.

Why is iOS 8.2 not updating on iPhone 5S? It got me to Agree and nothing happens. Am doing the update via a Wifi connection.

Hello,
Why is iOS 8.2 not updating on iPhone 5S? It got the user to Agree to the Terms and Conditions but nothing happens. The user is doing the update via a Wifi connection. Current OS version on the device is 8.1.3. User did a hard reboot of the device and still the same result. Not tried using iTunes as a workaround as we want to know why it's not updating via a Wifi connection. Storage space available is 9G.
If you know of someone who is experiencing the same issue, please let me know the fix. Thank you.
Christina

1. I do not know if this will help you or not. In researching this issue with my wife's iPhone 5c 8GB, the most common answer you will get is to adjust this or that setting, and disable this or that App. These at best are only a band-aide solution at all. The best reply I got was from a Verizon Rep that stated "By design, iPhones do turn off WiFi when they go dormant. So if a download is in progress, or information is being back-up wirelessly and the phone goes dormant, it will switch to use cellular data if it is left on". Afterwards, I discovered the exact same information here on the Apple Support Forum to support this statement.
2. Later onward, I read that if you keep your iPhone connected to a power source, it will prevent it from going dormant. In which case, this will prevent the iPhone from turning off the WiFi, and keep it connected to the WiFi. So far, this has help the most in controlling the amount of data usage being used, by my wife's iPhone.
3. Here is a web site that may help you at http://www.iphonehacks.com/2014/09/fix-ios-8-wifi-problems.html .....

IOS 4.2 update, no 2G Data connection, Vodafone Australia

Similar Messages

Maybe you are looking for