IOS 4 / Exchange 2003 No longer works

I just upgraded my iPhone 3G to iOS 4.0. We did not have any problems with connectivity with an Exchange 2003 mail server. Now my Inbox no longer works. My calendar and contacts work just fine. I make an update on my phone and it is pushed to Exchange. We are running Exchange 2003 and ISA Server 2004. I checked the firewall logs and everything is clean. My other external emails are just fine. Any ideas?

I had 3 users show up with iPhone 4s. 2 of the 3 synced fine against Exchange 2003. The third would attempt to sync but eventually time out and get a server connection failed error after adding the account. All three users were previously syncing fine with iPhone 3GS phones against the same Exchange 2003 setup.
Upon further inspection I noticed that the account was successfully connecting and retrieving the mailbox subfolders that the user had created and that the user was able to send mail from his phone. This led me to believe that there was nothing wrong with the account but rather the phone was having trouble enumerating all of the mail in the user's mailbox.
Turns out the user had around 40,744 items in his main inbox folder. Upon creating subfolders for 2004/2005/2006/2007/2008 and moving all older mail into these subfolders, the user was left with approximately 13,000 items in his main inbox from 2009-2010. Immediately after archiving the older mail, the phone began successfully syncing again.
Hope this helps

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Message was edited by: nizmoz

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Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
And it is recommended to replicate public folders off business hours.
Best regards,
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TechNet Community Support

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IOS 4 / Exchange 2003 No longer works

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