IOS 4 Update on 3gS - lost everything i paid for

Please apple, all im asking for is the music that i paid for and downloaded off of itunes, nothing more.
Can anyone tell me how i can get my music sent to me? My phone was sync'd with my laptop and it wiped the music off my laptop itunes page AND my phone. . . .any help would be great - thank you!!
~
Mark

Welcome to the forums Nismo.
Had you read the Terms of Use of the forum that you agreed to by joining, you would find that "Apple" is not here. This is a user to user technical support forum. Hosted by Apple, but not monitored by Apple nor a way to communicate with Apple.
As far as your music goes, when you purchase music from the iTunes store, it is your responsibility to back up that music. That way when something like the current situation going on with you happens, you will have backup copies of your purchased music. Apple is no more responsible for your lost music than a record store would be if you lost a purchased CD.
That being said, you can send a letter to iTunes support and try pleading your case. They might let you download your purchased music again, but I wouldn't get my hopes up too high if I were you.
Not the message I'm sure you wanted to hear, I'm afraid. But it is what it is. Backkups are so important, and unfortunately, there are many, many posts just like yours of people losing their music or other data because they failed to backup.
Good luck.

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