IOS 5.1.1. update bug (Volume Control)

This thread concerns IOS 5.1.1. update and the subsequent loss of volume button functionality and use of internal speakers.
Please can someone help from the mac team!
It's not a jailbreak phone. only purchased in early April on O2. Updated to 5.1.1. yesterday morning and now the volume buttons are virtually redundant!. Here are the symptoms;
When the volume buttons are pressed on the home screen i get "ringer" and the speaker symbol appear but nothing more (ie. +/- volume)
When playing back from iTunes with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
When i playback Youtube content with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
With headphones plugged in sound is audible and volume buttons work.
Whilst using voicemail, (no headphones connected) i can play the message through the speakers and control volume using side buttons.
What's the deal Mac Support? I have restored the phone twice and also given the headphone jack a good blow with Servisol Duster 101.
Thanks, P

Hi,
I have the same problem with one of our two iPhone 4S's.  I purchased 2 - 16gig iPhone 4S's at the same time from the online Apple Store here in Canada;  one white and one black.  I updated both the phones on the same night,  within hours of eachother.  Updating my black 16gig iPhone 4S went flawlessly.  Updating the white iPhone 4S seemed to go fine until the day after when my wife said the volume buttons weren't working.  Also,  the volume slider is simply gone.  The volume buttons work and the volume slider shows up when headphones are plugged in.  There is volume and volume control with headphones,  but not through speakers.  The mute toggle switch on the side seems to work,  except when it comes to sound output through the speakers. 
It hasn't debilitated the device,  but it's very frustrating for her because she can't hear her phone ringing.  I tried the "headphone jack" trick to know avail.
iPhone Team,  please validate the issue and push a fix!

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