IOS 5.1.1 upgrade: hot while usage and battery drain
Since iOS 5.0.1 I never had. Artery problem. I used my iPhone from 12.2011 without any battery issues. But after recent upgrade to 5.1.1 I found that while using usual apps, including very simple like card game, my iPhone became very, uncomfortable hot near sim slot location. I was tried to reinstall sim card several times - no effect. Battery drain now terrible in active mode, about 1 percent per one or couple of minutes.
In a sleeping mode all the same - less than 0.5% per hour, but if to start using any application, device became hot and drain starting.
Any similar thigs or ideas? I read a discussion when two recharge cycles solved this problem, but it doesn't help me.
http://www.apple.com/batteries/iphone.html
here is a general description of the batteries. it is expected that sometimes the product will get warm, especially when charging. Another thing to look at is multi-tasking which could be the result of some battery drainage, bluetooth running in the backround, a high brightness setting, wi-fi ALWAYS enabled even when outside of a wi-fi zone especially because it will be constantly searching for networks. For information about multi-tasking, try this:
http://support.apple.com/kb/HT4211
Worst comes to worst, try transfering all of your information to the computer, and try a restore as new, than transfer your information back to the iphone in the event it could be a software issue. here are some helpful articles to help you with this.
By following these articles in order, you will be able to save content to your computer from the iOS device.
Section 1:
-About authorizing and de-authorizing:
http://support.apple.com/kb/PH1730
Prevent unprompted syncing of your iPod, iPhone, or iPad:
Mac- http://support.apple.com/kb/PH1764
Windows- http://support.apple.com/kb/PH1677
Section 2:
-iOS how to transfer or sync content to your computer:
http://support.apple.com/kb/HT1296?viewlocale=en_US
Transfer purchases from your iPod, iphone, or iPad to an authorized computer:
Mac- http://support.apple.com/kb/PH2554
Windows- http://support.apple.com/kb/PH2566?viewlocale=en_US
iOS: Importing personal photos and videos from iOS devices to your computer:
http://support.apple.com/kb/HT4083
Backing up, updating and restoring:
http://support.apple.com/kb/HT1414?viewlocale=en_US
Downloading past purchases from the App Store, iBookstore, and iTunes store
http://support.apple.com/kb/HT2519
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Iphone 5s getting hot while charging and battery draining
Hi
My new iphine 5s heating while charging and battery tetting draining very soon. Anyone can say why
Hameed.KRead here:
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain -
Hot to touch and battery drained
Has anybody's Iphone5 is ever hot to touch and battery drained at the same time.
Hi there,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
-Griff W. -
Data usage and battery drain has skyrocketed with iOS 8.1.2 (maybe earlier)
3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month. 30 seconds later, she got another one saying that she had used 100%. Granted, her data plan is small, 200 MB. But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb. This month she got to 380 mb before we were able to shut off her cell data. Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi. We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone. In case anyone is wondering about her iPhone 5 being one in the recall, it is. I took it in and had it tested. Apple says the battery is fine. It does hold a charge well. When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s. Sure enough, I've seen similar results. With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours. Of that total, 479 MB was used for Documents & Sync. I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit. I don't think AT&T even offers one that big anymore. I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
Any ideas would be greatly appreciated. Thanks in advance for your shared insights.Hey this is Brian, bjmcmurry, under a different user ID. If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
Anyway, let me be as brief as I can. After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain. I believe I have a reasonable explanation of the problem, an iOS logic bug.
I had everything under my control clamped down on the test phone to minimize data usage. Also, I was forcing all data usage to use the cell towers. I determined that I was burning at least 11 to 13 Mb per hour doing nothing important. I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID.
The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS. One was a iPhone 5 and the other was a 5s.
Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive. I got the battery replaced, thanks for that.
Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing. Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem. He eventually figured it out, this was not a user error or broken hardware. We surmised that the reason I was sent to him was to verify and document that there was a problem. I clearly had a problem. After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor. So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
My primary frustration is that this should have been escalated to software engineering right away. My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue. Diagnosis of this type of problem is well beyond the Genius’ knowledge and job. The Genius did a very good job doing what he could within the scope of his job. He just couldn’t solve this problem and had no one within Apple to which he had access for help.
However, that initial consult with the engineer was a bit feeble. Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach. Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.' Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition. The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID. Duh, been there!!!
Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient. Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain. Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password. Afterward, my cell data usage seemed to drop dramatically.
I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring. We'd talk then and I would have results to report. She agreed.
Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day. Am I happy that the excessive Cell Data usage has stopped? You bet! But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem. As I use to say to my employees, that is not the ‘Macintosh Way.’ And, rebooting the the 'Microsoft Way.'
When I reported my findings to the Analyst, we both concluded that data usage was back to normal. She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem. Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do. All reasonable tasks. But clearly, the engineer hadn't even ready the notes on the case before responding. And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle. The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password. If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
Anyway, I hope this helps you. -
Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.
In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
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Sorry for my bad english :S
Please, please help meContact the carrier.
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IOS 4.2.1 + 3G data = hot phone & extremely rapid battery drain
Anyone else having this issue?
Since "upgrading" to iOS 4.2.1 on the weekend, it seems anytime I try to use the phone for data over 3G, it'll heat up like crazy and I can watch the battery drain in front of my eyes.
Everything else works fine including data over WiFi aside from some apps quitting abruptly without any transition effects.
I've reset and just finished Restoring. Less than a minute after I turn off WiFi and use any kind of data, the phone heats up and my battery % actually went down while connected to my Mac Pro.Donovan,
just wanted to share my experience... I too updated to 4.2.1 the other day and running on Rogers network. I noticed that the 3G data seems to be the culprit. Its consistantly downloading data! I can only imagine what Rogers is going through if all iphone 3G's are having this issue :s... I just turned off cellular data and running some tests, later tonight going to try a full restore to see what that will do...
keep you posted. -
High CPU usage - Rapid Battery Drain - Running HOT
Looking for help.. PLEASE!
Z10 - Model STL100-3 Software release 10.2.1.2179
Symptoms;
Occasionally, and for no apparent reason, I notice my Z10 getting hot in my pocket. I run the device monitor App and see a very high CPU usage, which consequently drains the batter very quickly.
I've tried all the solutions from every support group thread and blog. And I mean ALL!
Pulling the battery
Replaced the battery
Removed the SIM
Deleted G Mail
Removed all 3rd party Apps (2)
Stopped email sync
Stopped calendar sync
Turned off all radio
Turned Off Wi-Fi
Let it sit for hours, even days to let it finish doing whatever its trying to do
Etc Etc Etc.
Finally, I called BB support, they wanted $50 to talk to someone. I told them the issue, they said the device is bad and must be replaced. I said its software related!! They said.. no, its a hardware issue. Device is under warranty and they want me to just go get a new one. I don't want a new one, I want a fix! Stop the waste of BB $
Temporary solution
Eventually, I decided I would do a restore, back to the factory settings, and here's when I found something
I run BB Link, connect the device, do a back-up... and LOW AND BEHOLD.. this fixes the high CPU usage and the device runs great, very cool, low cpu and extremely long battery life.
Sadly! .. this problem reoccurs, after a few days, sometimes after a couple of weeks and just out of the blue.
I can force this fault to occur, simply by doing a restart of the device. Sure enough, it will run hot, use all the cpu and I will have to do a back-up to get it to settle down again. I've tried to wait for the so called 'indexing' to finish, but it never stops running with high cpu and doesn't help.
Can any one tell me whats happening and how to make this a permanent fix?
There are hundreds if not thousands of people having very similar issues, and many different methods to fix it. Its my belief that there is an underlying bigger problem that relates to all these differing fixes, but as yet.. I cant find it and none of these fixes work for me. For now... I will keep doing the occasional back-up and hope I get a response that can help.
Thanks to all that read this.curve8530curve8330 wrote:
The heat may be normal. After a little water damage incident, which I repaired, I disassembled my Z10 the find a small heat sink will thermal compound. This helps dissipate heat efficiently. I found a large number of air bubbles and possibly a large air pocket by the way the paste stuck to both sides. I removed the old paste and replaced it with artic silver paste and the z10 has been much much cooler. It use to run about 105*f and now it is around 85*f.
See this thread I posted for before and after pictures using a thermal imager.
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-heating-up-fix/m-p/3031220#M71390
@Curve8530 .....as much a s your discovery is appreciated, I hardly believe that most people will actually dismantle their phone to remove the paste and replace with arctic silver. Besides, what you are doing is not a fix for the actual problem....
In most cases, this heat is associated with apps using the CPU resources beyond the normal limits.
As an easy fix, finding and removing the app(s) in question followed by a reboot, solves the issue. In some cases an OS reload is necessary.... but under no circumstances I would even remotely suggest to any member to dismantle their phone and do what you did... -
Usage timer/Battery drain since 4.2.1
Before the iOS 4.2.1 upgrade, I owned a very stable handset with an incredible battery.
After the upgrade the phone developed a Usage timer that matched the Standby timer minute for minute. The battery life diminshed much more rapidly suggesting something was running in the background. I shut down everything conceivable, deleted mail acounts and turned every setting off, including Wifi. The only way to stop the Usage clock was to turn Airplane mode on.
I tried a hard reset and resetting network settings without any improvement.
Then I tried Reset all Settings and bingo, things went back to normal...... until... I turned the phone off and back on, which caused the phone to begin playing up again in the way I described.
The simplest way around this is not to turn the phone off and if I have to (which is rare) I need to do a "reset all settings" again.
Programmers!!!! Grrrrrrr..
Any ideas??
Andy
Edited by me because of early morning grammar issues.hi,
i haved a battery drain too in the iOS 4.1 but about iOS 4.2 i don't know,but you can try to do restore the phone in iTunes as a new phone,but if you have something on the phone what you don;t what to lose,then just restore,if this didn't help restore a a new phone,the basics from the manuall are restart
reset
restore
hope this will help you
Dan -
Battery problem!!!!heating up while charging and battery loosing in short time
i just brought new iphone 5 !!!! while charging it heats up...and while using 3g it looses battery very fast after full recharge .
While using 3g battery decreases by 1percent in 2minutes...m using ios 6.0.1............Hi swaraj.vidhate,
If you are experiencing what appears to be unusually short battery life, you may want to check out the "Power/Battery: Battery life seems short" section of the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
In particular, the Restore iPhone step will help isolate if any potential issue is software or hardware related.
With regard to the iPhone warming during charging:
iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures
http://support.apple.com/kb/HT2101
When using the device or charging the battery, it is normal for it to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the device to the cooler air outside.
If you are still having issues with the battery life, or have any further concerns, there is a link to Apple iPhone Support at the bottom of the Hardware Troubleshooting document; I am sure they would be happy to be of assistance.
Cheers,
- Brenden -
IOS 7.0.6 sound, powering down, and battery drain issues
Since updating my 4s to iOS 7.0.6 I'm having trouble with my sound. While I'm trying to watch YouTube videos or Netflix, one minute it will be ok then the next it will just go silent. It's almost like it thinks there are headphones in the jack but there aren't and when it does this I can't even turn the volume up or down. I've tried everything I can think of... Hard reset, killing the apps, searched in the settings, ect. I don't know what to do and it starting to really irritate the living **** out of me because it never did this before the 7.0.6 update. Also since the update I installed I've been having serious issues with my battery draining at a very rapid rate and this too I've killed all the apps running in the background, lowered the brightness, and all other battery stuff I can think of. AND on top of all of that since this new ******** update I can't even turn my phone off! I slide it to power off and it acts like its going to shut down like normally, the screen goes black and all looks good and then wouldn't you know it the apple logo pops back up about 3 seconds later with out even touching the phone.......... SOMEONE PLEASE HELP ME!!!!
I have an an iPad air and I updated it to IOS 7.0.6
- no battery draining issues
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IOS 7.0.6 does not brick any device. -
Over heating and battery drain on iPhone 4 after iOS 7.1 update
I am facing heavy battery drain and overheating after updating my iPhone 4 to IOS 7.1
The battery discharges @ 1% for every minute - when not in use / idle. The handset stays uncomfortably warm. The background app refresh, location services, screen brightness etc have been switched off/kept to the minimum. Though there is significant improvement in responsiveness. There were no battery/overheating issues with iOS 7.0.6.
Have reset all settings, switched on/off, given a hard boot (power button + home button) but no use.
Suggestions to resolve this are welcome.This is not a software issue!!!. Yes, it may cause by the software update.. I had the same issue with my Iphone5 after 7.1.. I went crazy .. seeing my battery draining 1% a minute without using it.. and it took more than 7 hours to charge completely. Worst my IPhone was out of warranty cant take it back to Apple to have it fixed.
Things already did -
I changed the battery
Restored the phone
Switched to setting basically nothing
Waited for 7.1.1 to come out and then update the phone
But none of these helped at all
So i rolled the last dice.. took my phone to a local technician (in Philippines). They said none of the above will resolve the issue.
What exactly went wrong was the - USB POWER MANAGEMENT CONTROLLER IC U2 was busted. Once this was replaced my phone worked just fine. in fact I was amazed with the results.
My phone charged 100% from 20% in less than 60 minutes.
Now my battery lasts for more than 15 hours ( i do not use mobile data only Wi-Fi)
So if your phone is out of warranty no harm in getting this part replaced. If within warranty you may get a replacement handset.
Now to what causes this as per the technician " Every update from apple tries to exclude accessories that are not certified, and you do get the pop up that this accessory may not be supported" continue to use the charger will fry the IC U2 .
Hope this Helps goodluck -
After updating iPhone 3gs to IOS 5 has no service and battery drains in like 30 minutes
after updating my iphone 3gs to the IOS 5 firmware my phone has no service it says searching then goes back to no service i tried reseting it contacting ATT and they could not figure out the problem what can i do also the battery drains faster like in 10 to 30 minutes is fully drained. Was not doing this before the update please help
Perform a restore without restoring from a backup and see if that resolves the issue. You could erase the phone from the phone itself if you don't want to mess with iTunes. I'd just backup with iCloud before doing this to make it really easy.
Settings>General>Reset>Erase All Content and Settings
Post back with your results. If that doesn't resolve your problem, you're more than likely looking at a hardware problem on the phone, which is probably out of warranty by now. -
After updating the iphone 5 to IOS 6.1.3 battery drains fast. Also it takes more time to change battery status from Red to Green. Any solution?
Anyone?
Thinking I'm S.O.L at this point. -
IPhone wifi bug and battery drain in iOS 8.1
I have an iPhone 5s 32GB and updated it to iOS 8.1
the wifi bug is still there and my battery drains within 4 hours of normal use(no gaming)
the option to chose 2G/3G isnt there too
any help ?
Please fix these bugs soonPower cycle the battery, let it fully drain to where your phone shuts off and then fully charge it without using it.
As for mail if you have it set to push try using manually fetch - the server will only check for emails when you open the mail app, instead of pushing the mail to your phone when you receive one.
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