IOS 5.1 Update Issue: Contacts exist, but do not appear with incoming call or text

Alrighty; I just purchased the iPhone 4s and last night was prompted to upgrade to IOS 5.1.  After doing so, I noticed today any incoming calls from one of my contacts would not display the name (the number was displayed as if it was an unknown call).  However, text messages displayed contact information.  I was playing around with it and based on suggestions elsewhere I added a '1' before some numbers.  Upon doing this, an incoming call would display the name of the caller but incoming texts would not. A call to support directed me to call Verizon (my carrier) for 'some sort of three digit code' which would correct the issue; alas, Verizon had no clue.  I'm at a loss and any help or suggestions would be greatly appreciated!

Is this forum only for the US? Maybe I'm intruding here by posting this?
Not only the Verizon version unfortunately. We have the same problem here in some parts of the Middle East. I have heard reports from Kuwait and Bahrain, and I'm located in Oman and the problem exists here as well. And no solution except downgrading the phone back to iOS 4.3.5.

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