IOS 5 bricked 3GS retail store help
Has anyone taken their out-of-applecare bricked 3GS/4 to an Apple ratail store and had the phone updated/replaced with no charge? Seems to me Apple should make good on phones disabled by their official update.
That is normal, for major upgrades to erase your iPod. You need to sync everything to your computer, make sure it gets a backup, and then post-update restore your iPod from the backup and sync back all your apps and content. See:
http://support.apple.com/kb/HT4972
Regards.
Similar Messages
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Can someone help me update my iPod Touch with ios 4 to 5 or 6? Everytime I try it tells me if I go any further I will lose everything.
That is normal, for major upgrades to erase your iPod. You need to sync everything to your computer, make sure it gets a backup, and then post-update restore your iPod from the backup and sync back all your apps and content. See:
http://support.apple.com/kb/HT4972
Regards. -
Setting up 4 iMacs in retail store - help, please
Greetings, all.
I am in the retail cellular phone business. Opening a new store soon, this one a Cingular authorized dealership.
I'd like to use Intel iMacs throughout the store, and am looking for some advice on how to best set things up, as I am still a relative rookie with Mac products (though I am now a dedicated convert).
Here's the situation:
1 iMac - manager's office, should serve as the host of the stores network
1 iMac - Point of Sale counter, to ring up sales via register software and for inventory tracking
2 iMacs - 1 each at 2 different stations, at which credit checks and web-based activations will be done
I also use a core duo intel imac at home as my primary home computer.
Here's what I need to do:
1. access the stores network from home, to remotely check sales and monitor usage (snooping on my employees, more or less)
2. if possible, remoteley access the isight camers on each store imac from either the imac in the managers office, or from home (ive read a little on this, but would appriciate tips)
3. have all store imacs use the same idisk, for storage of basic store related files, documents, etc., and also for storing the data file from the register software, so that i may access it from home to check and crunch daily sales
4. set up email and ichat accounts for each employee, so that employees may message each other and me from this store, and later from my other 3 retail locations.
i think this is a good start... im sure ill come up with more later.
pls excuse any typos - im sleepy =)
thanks!
erichHi,
my advise is to go to a local Apple retail shop with soem knwoledge above selling macs and let them help you.
Your questions respectively the answers may easily get more complicated than average topics here and you will want to have your business runnng without coming here on a daily base for further questions.
To give you a quick overview:
1. Get broadband network in you shop, then you should be able to log into the computers from home, if remote login is set up. You might consider buying Apple remote Desktop. Even so monitoring "Monitor usage" might be illegal. It can be done many ways with free software that takes screenshots now and then...
2. No ideas.
3. Broadband network... but I would consider to set up one local iMac as server and let the others use this one remotely...
4. Look for someone who can set up a mail server on one of your macs or buy .Mac accounts for each employe ... helps with iCat and allows the Groups feature of .Mac to be used.
Volker -
I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??
touch me wrote:
it says ICCID: unknown
Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. -
My iPhone 4S went into lockup with a screen displaying an image of the USB connector pointing to the iTunes logo. I was traveling and took the phone to the closest Verizon store. The store informed me that I had a brick lock and that only an Apple retail store could unlock the phone. The Verizon store explained that they have seen this problem with SEVERAL other 4S users who had upgraded to the new iOS7 operating system and that to their knowledge it is too demanding to work on pre-iPhone 5S phones having a far less capable processor. The closest Apple store was 50 miles away in King of Prussia, Pennsylvania. I went to that store three days later (today) to reset the phone before flying out of Philadelphia Intl. Airport. The Apple store personnel were overloaded and not sensitive to my plight. They told me that I would have to make a reservation for a time 2 hours later for tech support. I couldn't do that without missing my flight - out of luck until I get back to Los Angeles. If the Verizon store explanation is true, Apple needs to accommodate 4S and earlier generation users and not force them to upgrade to a $459 iPhone 5S!
villebard wrote:
The Verizon store explained that they have seen this problem with SEVERAL other 4S users who had upgraded to the new iOS7 operating system and that to their knowledge it is too demanding to work on pre-iPhone 5S phones having a far less capable processor. !
The salesperson at Verizon has no clue what their saying.
My 4S and many of my friends works perfectly fine on IOS 7.3, no issue as all. -
I cannot believe that apple is refusing to help a customer who bought and paid for iWork software just because I bought it from the retail store the App Store says they cannot allow me to upgrade. I have never heard of such. It should to matter where I got it i bought apples software and I don't et how the retail store can be different frothe App Store my god its all still apple. So stupid. I will not pay full price for the upgrade. Also I purchased Logic Studio and 2 days later the upgrade came out and they will not let u upgrade ? I think there should be at Least a 30-45 day window if u purchase software and they release the upgrade u should get not. It's not like apple doesn't make enough money already.
iWork '08 & 09 installed from the retail disk or from the downloaded trial must be updated through Software Update. Those installations will not be recognized as installed by the Mac App Store. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '08 folder in Applications. That iWork folder must be named iWork '08. If it doesn't have the '08 Software Update won't find them & the updaters won't work.
If you are running Pages 3.0.3, then you do have the latest version of Pages from iWork '08. If you want to upgrade to iWork '09, you will need to purchase the new version, just like everyone else. The good news is that you can buy just the individual iWork apps - Keynote, Pages & Numbers - that you need or want for $20 US each from the Mac App Store & then install them on as many Macs as you need using the same Apple ID. -
Upon updating to higher available ios 5, my 3gs iphone got stuck showing cant activate,no SIM installed, any help ?
Sounds like your phone was jailbroken.
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I have a defective iphone5 which is under guarantee,but unfortunately there isn't any apple retail store in my country.would you plz help me how can I change it?should I go to near country such as Dubai or Turkey to change it?
If the iPhone came from the US, then that is the only place where Apple will service it. If you can't take it there yourself, you would need to send the iPhone to someone you know in the US who could get it serviced and then send it back to you.
Your only other option will be to find some unauthorized cellphone repair shop to attempt a repair, after which all further support from Apple, in the US or anywhere else, will no longer be available to you.
Regards. -
Can an iPhone 3GS online purchase be exchanged at any Apple retail store?
If your iPhone 3GS arrives flawed (mechanically or cosmetically) from the Apple online store, can it be exchanged for a brand new one at any Apple retail store? Or does the situation need to be dealt directly with the online division?
Thanks."If your iPhone 3GS arrives flawed (mechanically or cosmetically) from the Apple online store, can it be exchanged for a brand new one at any Apple retail store?"
Yes, it can be exchanged under warranty ( as any iphone can be weather purchased form Apple or AT&T or Best Buy). Apple handles repairs, exchanges of iphones in the U.S. -
I updated my iphone 4s iOS 6 however my app store is now in german. I don't know how to get to back to english & now it won't update any of my purchases. Please help
I also had the same issue (I downloaded IOS6 on my Ipad in Germany, when I was travelling). I could not get into the Settings/ITunes & App Store and log out of my account as the Apple ID was greyed out and nothing happened when I clicked on my user id. I then had to go into iTunes and found that my user id at bottom of the screen in ITunes, click on my user id and assume that the german words meant to log out. I then was able to log back in and English was restored in the iTunes and App store.
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So I need a new iPhone 3G SIM card to activate my iPhone. I hear you can get one free at Apple Retail Stores. Is this true? If not, can someone please tell me how I can get one? I need it for 3G not 3Gs. Please? I'm desperate..
Apple does not provide SIM cards, carriers do.
Go to your carrier and get a SIM card. Whether it is free or not is up to them. -
The moment I upgraded my Ipad 2 (built-in iOS 5.1.1) recently (as a gift from my mother this Oct 10,2012 this IOS 6.0 message keeps on popping out of my screen to Upgrade from iOS 5.1.1 to iOS 6.0 (bothersome) so nothing to do but to click UPGRADE & INSTALL... then BAM! the screen locks to the icon of "iTunes with USB cable" so ..seems to be it simply crash my OS.
I had to bring my iPad 2 to an Apple Reseller here in the Philippines and they said I cannot go back to iOS 5.1.1 (OH WELL!!) so am stuck with iOS 6.0 (FINE!)
NOW that problem is.. I've downloads (MOSTLY GAMES) from iTunes Store.. and followed where iTunes is taking them (DOWNLOAD FOLDER) and made a backup.. And now this... error messages from iTunes that I have to Update my iTunes to latest version and yes I DID and STILL same error.. I called the Apple Reseller and instructed me to re-install iTunes...
Cleaning ALL of APPLE folders from iTunes, and iCloud, Bonjour, etc. so CLEAN RIGHT? Including regstry files on my Windows XP Laptop SP3...
Crossing my fingers that all should work this time FRESH INSTALL.. but..NO. the apps are still in my iPad 2 BUT None (ZILCH) on my iTunes (which is common)
What's so funny was that... I want to recover or transfer my recent backups (previous downloads) to my iPad am running iOS6 from iOS 5.1.1...HELP? I tried to copy frommy backup folder to iTunes folder nothing works.. now now it keeps on Downloading the same stuff.. which i repeatedly deleted.. (ARRGH!!)Downgrading of any version of iOS isn't supported by Apple. If you search the web, you'll find instructions that may work, but you're on your own should any problems arise. For many people it goes without problems, but for some it's reportedly bricked their devices.
iOS 6 works fine on my iPads, though Maps is definitely a work in progress. There are a number of alternative maps apps, or you can just save Google's mobile maps web page to your home screen. For performance or stability problems with iOS, try doing a Restore of your iPad. That fixes for many people a number of problems that upgrading over an existing version of iOS sometimes seems to trigger.
You're not talking with Apple when you post here, by the way.
Regards. -
Is unlocked iphone from UK apple retail store the same as from online store
Today I bought an unlocked iphone 4 from my local UK Apple Retail store. I explained to the store assistant that as I work abroad for several months at a time I needed to be able to use my iPhone with both a UK carrier( not sure which one to go with yet), and a local carrier when in another country, therefore I wanted an unlocked sim free one. I bought the 16gig version and payed the full £499 for it, however, when I got home and looked at the receipt it also lists a "No Contract Sim" with a part number but with a unit price of £0.00.
So I am confused..! Is this the same as the sim free iphone available from the online store and can I use it with any carrier by swapping the sim card depending on my needs? Or, is this some other kind of sim card that will lock the phone once I activate it the first time. I had assumed that by paying the full price I was getting an unlocked sim free phone as described on the UK online store description. If it is not, I will need to return it and order one online.The iPhone could be purchased at full price only at retail stores not online at least in US:
This FAQ can be found on the US site with a little digging (read on to know why digging was necessary)
"Is a new contract with AT&T required?
A new 2-year commitment with AT&T is required when starting your purchase online. Additionally, the Apple Retail Store offers a no-commitment iPhone for the full retail price."
This lines above are the info that you can read in a pop-up FAQ that will appear if you click on one nicely hidden FAQ link, reading: "Is a new contract with AT&T required?", located on the bottom left corner of the ordering process area.
What is misleading is that the FAQs on the landing page where users can select a 3GS or a 4, the FAQ for "Can I buy an iPhone without an AT&T contract?" is answered with a straight "No. iPhone requires a two-year AT&T wireless service contract." Such statement applies only to online store purchases and that's a piece of info that only a more careful, meticulous and OCD reader may find out since another FAQ tucked away elsewhere (read below) says you can buy iPhones at full price by going to any Apple Retail Store.
There is no way for me to give you a direct link to the other FAQ stating that, because it's accessible only during a purchasing session, therefore you'll have to go through the few steps below if you want to read that FAQ by yourself:
1) Go to the online store,
2) Select the iPhone image to start the buying process,
3) Once on the page where you can choose the 3GS or the 4, select one,
4) On the next page you should see 3 FAQ links (gray text, the bottom left corner),
5) Click the one that reads: "Is a new contract with AT&T required?",
6) Read the FAQ in the pop-up that will open after you clicked on the link.
There are no further details about unlocking, jail-breaking or the fact that the iPhone 4 uses a micro SIM instead of a standard or mini SIM card so you may want to ask more info in that regard to a Genius at the Retail Store to learn more about how you can buy an iPhone and use it with another carrier outside US.
If UK and US sales work following the same rules, your iPhone bought online should be carrier-locked, so if you've got one that was unlocked and contract-free from the UK store then either you are lucky guy, or sales in UK are more flexible than US. In both cases what would count is that your phone is unlocked, now the info you may want to get is simply what SIM and Carrier services will work on your iPhone when you are in US.
Best to you and I hope some of these info will help you. Good luck! -
My iPhone 5 got some defects and I went to a apple reatil store yesterday. The guy from the genius bar told me that he verified a replacement for me. And I need to call 1-800-apple care to finish that process. I called apple care and one of the senior supervisors told me that I have to send it back to Australia (where I bought this iPhone) to get it repaired. Turns out I could not solve the problem after a apple store vist and several calls. I just want to know if there any way to solve this. This iPhone is a factory unlocked one that purchased in an apple retail store in Melbourne at the day it was first released. And my experience today is not what I can tell as fair. I will be really appreciate for any helps and advices. Thanks.
Warranty on iPhone is not international, but valid only in country of
original sale. Since you purchased the iPhone in Australia, your warranty
is valid only in Australia. You must either personally return the iPhone
to Australia for evaluation and possible replacement or sent it to someone
in Australia to take into Apple for the evaluation. Apple will not accept
international shipments for repair nor will Apple ship out of the country
after replacement.
Sorry to be the bearer of this news, but it is the way iPhone warranty and
replacement has always worked. -
I want to get iBook, Facebook and Skype to my iphone 4.2.1 through my iTune, but I coudn't because it is said that it requires a newer version of iOS. Please I need your help. Thanks
If your iPhone can't be updated to a higher iOS version then the only way to get them is if you downloaded versions of them which were compatible with iOS 4.2.1 and you still have copies of those versions somewhere e.g. on your computer or on a backup - only the current version of each app is available in the store, and as apps (and other content) are tied to the account that downloads them, you will need to have older copies that are linked to your id
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