IOS 5..Error -36 ***...Help
I updated to the new ops, now when I try to put all my music videos and apps back it gives me error (-36)). I am seriuosly debating on wheather this phone is worth all this trouble. Any help would be appreciated.
Exactly the same issue.
Have been trying for 3 hours now. Downside is these are for work - so have x3 iphones and x3 ipads to update! lol
1. Updated Itunes > Downloaded IOS 5 for Iphone > tried install > Iphone went to backup > Fail '3200 error' (unkown error)
2. Restarted Windows Vista Machine > Restarted Itunes > tried install > Same issue
3. Soft Reset Iphone > tried install > Same issue
4. Turned off firewall > tried install > Same issue
5. Tried on second Iphone > same issue
6. Tried on Ipad 2 > Same issue
7. Ermmmmm.....keep trying so they are ready for tomorrom morning for start of work?.......
Similar Messages
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I have tried upgrading this eve but I get the error as above. It then says i can carry on with out a back and lose my information or cancel, I choose cancel and im back where I was, I have checked my itunes libary is in the right place, any ideas??
AndyI just had the same experience with my iPod Touch after cancelling the update process yesterday several times because it took hours and I did not have the patience but was sure something was wrong.
But I chose to proceed without the backup because first of all I took an ordinary backup yesterday, so no sweat (I think) and second of all if I can install iOs4 then I don't think it matters that much - I can take the few hours it takes to install everything again (and much of it is done automatically, eg. all Apps are there).
But then again I just had a new battery installed last week so I had to reinstall a lot anyway, so the loss is not that big for me since I hadn't gotten my Touch up "to par" yet. :o) -
i can't download the apple ios 5 for the ipad. after downloading around 10 % an error no. 3259 occurs. it's a network error. please help . it's urgent. i am having apple ipad 2 3G wifi.
i switched off all the security settings and all the firewalls.
i m unable to install any of the app on the ipad
so i saw the apple support and it said to update the older version of my ipad.
and niether am i able to download the update nor am i able to download any app and install it in my ipad2
i also tried to download an .ipsw file (ios5 update) from torrentz bt i am also unable to install from that as itunes rjects that file and gives an error. and also tries to delete that file. plz anyone help urgently. -
HT4097 i cant restore and update my ipad 2 to ios 6 it says error (3194) help please
i cant restore and update my ipad 2 to ios 6 it says error (3194) help please
Check your HOSTS file and make sure you are not blocking gs.apple.com.
Try to launch https://gs.apple.com: It should open the Apple site, and not be redirected to the Cydia server.
if this redirected to cydia server then
copy hosts file from this path
C:\Windows\System32\drivers\etc\hosts
paste on desktop. open this in notepad.
add this line in the last .
#74.208.10.249 gs.apple.com
in some case this line is there without " #" sign. if this line is there then u simply put" # " at the start of this line
save this and copy this file and past into this path.
C:\Windows\System32\drivers\etc\
replace with existing . yes.
close and then start the restore process.
now this will work. Insha Allah. -
my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!
Hey jestinsinclairr,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Have a nice day,
Mario -
my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.
Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario -
so today i recived my uncles iphone 4s and he has forgotten the itunes password when i put it in recorvey mode it keeps coming up with error 9006 so how do you resolve it
Good day thomasallen818,
It sounds as if you are trying to do a restore of your uncle's iPhone and iTunes is giving your an error 9006 when you try to do so, is that right? This article tells what to do for various errors while restoring an iPhone -
Resolve iOS update and restore errors in iTunes - Apple Support
If the basic steps in that article are unable to resolve the issue, this article has some specific steps for that error -
Get help with iOS update and restore errors - Apple Support
Specifically -
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
i am not able to update my iphone 4 ,when ever i tried to update it its show 1309 error...and at times 9006 error ,please help me ..
Hey alkarim2008,
If you are having an issue with being unable to update or restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
5s 8.1 iOS: Restore errors 4005. Won't update or restore
Hi Guys,
I downloaded the 8.1 update via the latest iTunes and connected my 5s to update.
The update failed and i got the 4005 restore error: iOS: Restore errors 4005, 4013, and 4014
Now when turn on the 5s it just shows the symbol to connect to iTunes.
So I plug in and get this:
I click 'Restore' then get this
So I click 'Restore and Update', then I get Restore Error 4005 again and get stuck in an infinite loop!
I did create a backup yesterday so I'm not worried about any lost data.
I have deleted the update and I'm downloading again now. I will also try with a different USB cable and on a different PC.
Any suggestions or a fix would be much appreciated?
Thanks.Also FYI: The USB cable is a new authentic Apple lighting cable
Okay so I deleted and downloaded the update via iTunes again, plugged in the 5s via USB and still get:
After Restore and Update: 'Extracting software...'
Then:
Then:
Then:
'Extracting software...
Then: Preparing iPhone for install.
Now:
And the 'Connect to iTunes symbol' disappears leaving the screen still turned on but all black.
Then after a few minutes:
Hope that helps... -
The title is pretty self explanatory. I'm attempting to download the OS X update for my macbook retina so I can get IOS 7, but every time it gives me the 102 error. Help?
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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HT201210 trying to update my phone and it says cannot update due to unknow error any help
i was trying to update my iphone 4 and it says cannot update due to unknow error any help ?
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
hi my iphone is broken. it won't pass the connect to itunes. when i try to restore is says that there is an error. please help!
thanks,
jg2013
<Subject Edited by Host>Hello, 02633.
Thank you for visiting Apple Support Communities.
If your iPhone is disabled, you will need to process the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
I want to update my iPad2 from 4.3.5 to iOS 7. But after approx. 30 min. I get error message 4000 or sometimes 11. I have updated iTunes to 11.3, MAC OS X 10.7.5 and disabled the firewall. I have also tried the tiny umbrella method, but tiny umbrella won't start. What else can I do?
I am a bit disappointed that this is so difficult.
I would appreciate your help! Thank you!Re: Error 11
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Check for outdated or modified software
Related errors: 1015, “The required resource can't be found.”
You might see these error messages if any of these are true:
Your device has a beta version of iOS.
You're trying to install an earlier version of iOS (downgrading).
Your device has unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device to the latest version of iOS.
Is your iPad jailbroken?
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
i have update my 3g software to 4.21 but its not working when it come to restoring firmware its show a error please help me out
That error shows up when a phone is jailbroken or you are trying to downgrade the iOS version. Neither of which is supported by apple.
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When I atempted updating to iOS 5 I encountered an error after extracting the software: 'this device isn't eligible for requested build request' or something, how can I void this error and update to iOS 5? PLEASE HELP!!!
lllaass said this:
Above from here. -
Ok So My Ipod GUbbed just a few mins ago and Idk It just went to AN OLD IOS D: But when i goto restore it to a IPSW I Have of 6.1.3 IT says Error 3194 iv tried everything Help Me D:
See:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore
For the future, saying " iv tried everything " provides us with zero information as to what you did try.
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