IOS 5 Firmware update Corrupted during download
Everytime I try to update my iPhone 4 to iOS 5 I this get an error message.
"The software for the iPhone "iphone" was corrupted during download.
Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later."
I have been having the same problem - just very inconsistenly - two iPhones, one attached to Mac and the other to Windows updated just fine yesterday - today the iPad connected to the same Mac keeps saying corrupted - it is sayingonly 3 minutes to download - compared to about 10 or 12 minutes for the iPhones yesterday.
I restarted iTunes - and the download is now showing more like 10 or 12 minutes total. and then it worked. or at least it looked like it was going to - got the full 700MB or so download and THEN said it was corrupted.
this also happened when iOS 5 first came out - I just kept trying - might have rebooted my cable modem - but not really sure that anythign I did or did not do had any impact on it.
You would think that if the issue was on Apple's end that they would have some wya to detect multiple failed attempts to download and look into any network issues on their end that might be affecting this.
Download of iPod update on another mac on the same netwokr is saying 30 minutes to download - which seems odd since the file sisze is the same - but for some reason that download is only running at about 2Mb/sec comared to 10Mb/sec for the iPhone and iPad downloads on this Mac.
Similar Messages
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Iphone update corrupted during download
my iphone 6 has currently been in a locked state for a day now
everytime i restore from itunes the download gets corrupted and shows the message (the software for _iphone_ was corrupted)
i tried manually installing but get error 14Howdy inceptionv2,
It sounds as though you are having an issue with downloading and installing an update for your iPhone, a frustrating setuation to be sure. Let's see if we can get you back up and running.
I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Your manual update error 14 also is interesting. This article shows it to most often be an error with the USB connection to the computer -
Get help with iOS update and restore errors - Apple Support
Use the sections titled Check your USB connections and Check for hardware issues to troubleshoot.
Thanks for using Apple Support Communities.
Best,
Brett L -
Ios 4.3.2 corrupted during download
after i download the update of itunes i get a message that said it was corrupted please help ! thanks!
In the course of your troubleshooting to date, have you tried the following document?
What to do if iPod can't be updated because the firmware file was corrupt or not found -
I tried to update my ipad air from IOS 7.0.4 to 7.1 on iTunes. I clicked download and update, it started to download normally but when download finished iTunes shows error that "The software for the iphone was corrupted during download".
How can I fix this error ?I had the same problem. In the end I downloaded it manually. Here's the steps assuming you are on a Mac and have an iPad Air (Wifi). If not you can find other restore links here.
In the terminal (it kept failing to download in Safari):
curl http://appldnld.apple.com/iOS7.1/031-4521.20140310.D2Ydl/iPad4,1_7.1_11D167_Rest ore.ipsw >>~/Desktop/iPad4,1_7.1_11D167_Restore.ipsw
Once the file has downloaded, move it to ~/Library/iTunes/iPad Software Updates/
Quit and relaunch iTunes.
Should now work for you. -
Trouble updating to iOS 5 on my wife's iPhone 4 connected to our iM, right before download finishes downloading iTunes comes back with the error message Software corrupted during download. Please check network settings and try again later, however there was no problem updating my iPhone to iOS 5 through iTunes connceted to my dell laptop on the same wireless network. What gives?
Try disabling your firewall; both on your PC and the external Firewall/Router.
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Everytime i connect to itunes and try to update the IOS to IOS 5,
Get pop up box after agreeing to terms and conditions stating the below,
The Software for the iPhone was corrupted during download.
Disconnect and reconnect, then try again. Make sure your network settings are correct and your connection is active, or try again later.
What could be the problem here?
Additional Info:
OS: Windows XP
Connected to Internet at Work through VPN
Itunes 10.5 installed
Latest IOS up to IOS 5 installed
IPhone synced and backed up
Tried reconnect/restart pc, but no change
Also, cannot download direct ipsw file as site blocked from work vpn
I have updated IPhone IOS previously from the current VPN/Work environment
Please help someone?I am on Mac but have a slow connection (its called 'Narrowband') and have had the same message twice. It downloaded Safari 5.1.1 to my macbookpro but I hate it (no back button and keeps on crashing) - I'm on Snow Leopard - the initial message is that it will take 10 hours to download. I may try at work where they have a faster connection.
However, is there another way to download the Iphone update (and Ipad2)?
pft44 -
How can I solve this? Every time I have the option to update an application I receive the same notification: "The update could not be verified. It may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs"
Can we eliminate one minor possibility: are you in the UK and using Virgin Media cable connection? I ask because the latest 'Superhub' firmware is corrupting large downloads for some people.
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Ios 7.0.4 corruption when downloaded for update
I tried many times on many computers to update my iphone 5 to ios 7.0.4 and avery time when the download finishes i have the message the software was corrupted during download using itunes directly or the file was corrupted when i download it using the apple link,i tried many times in different ways plzzz any help or solution ???
Might your damaged router have corrupted your download to iTunes? The file is quite large (1.3GB, if I recall) and subject to corruption.
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I have an Intel Desktop iMac and I am upgrading from Tiger to Snow Leopard. I keep getting an error when it tries to load the Mac OS X update combined. It says that it was corrupted during download. Have try loading from Apple website Mac OS X V10.6.7 upgrade combined but it still won't do it? Any other suggestions. The printer is not working either - I am not sure if they are connected. Everything else is fine.
Please excuse, but I have to ask an obvious question: Did you already update using the Snow Leopard Retail install DVD? (You must do this first; 10.6.7 is just an update if you already have 10.6.) Are you, then, trying to update from whatever version was on the install DVD to 10.6.7?
Otherwise, I'd keep trying. The 10.6.7 Combo is a huge update. -
I can't update my iPad. The message says, the software for the iPad was corrupted during download. Err=1403
What did iTunes Support say when you contacted them ? If it's been more than 48 hours since you contacted them and you haven't had a reply then contact them again.
If you haven't yet contacted them, then to do so :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
Latest update returns error " None of the selected updates could be installed. The update could not be expanded, and may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs."
Which latest update? Details get answers. Rather than using SU, DL and install from http://support.apple.com/downloads/.
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when i would to update mac os10.7 to mac os combined10.7.4 the appear error the update couldn't be verified.it may have been corrupted during downloading....please guide me.
my type of laptop is MAC724
tnxThe first thing to attempt is restarting in Safe Mode, this will clear some caches. It's possible one or more has become corrupt. Once it has started navigate to 10.6.8 Update Combo and download and install per the directions. After it has installed if you still have difficulty re-starting, go to System Preferences - Startup Disk and make sure the internal HD is highlighted and click restart again and restart again in Safe Mode. Finally restart normally.
BTW I have asked the moderator to remove the serial number of your machine for your own security. Please DO NOT post private information such as email addresses, serial numbers etc.. to a public forum. -
when i would to update mac os10.7 to mac os combined10.7.4 ,after finishing download appears the error the update couldn't be verified.it may have been corrupted during downloading....please guide me.
my laptop type is MC724
tnxThe first thing to attempt is restarting in Safe Mode, this will clear some caches. It's possible one or more has become corrupt. Once it has started navigate to 10.6.8 Update Combo and download and install per the directions. After it has installed if you still have difficulty re-starting, go to System Preferences - Startup Disk and make sure the internal HD is highlighted and click restart again and restart again in Safe Mode. Finally restart normally.
BTW I have asked the moderator to remove the serial number of your machine for your own security. Please DO NOT post private information such as email addresses, serial numbers etc.. to a public forum. -
My Iphone won't restore in Itunes saying that "Software was corrupted during download", HELP!!
error codes http://support.apple.com/kb/TS3694
can't backup or restore http://support.apple.com/kb/HT1808 you may have to do this a few times. -
I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to
update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
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