IOS 5 issue with Audio Quality

Does somebody know if they're working on an Update to fix the issue with the Audio quality ?
I don't want to bother the support and have to wait a long time for an answer.

i am also experiencing the same issue and i am VERY annoyed by this. does anyone know how to fix this?

Similar Messages

Other people's experience with audio quality

I was wondering what other people's experience has been with audio quality using P2P and/or Hub and spoke with LCCS. We have a web based and an air based video chat client that we've been testing and so far our results are hit or miss (for both 2 way P2P and 3 way H&S). We've been testing with hardware AEC, and without using headphones, with internal and external mics but I still get a lot of chopiness and it can be difficult to undertand each other even in a two way P2P call.
I know mileage will vary depending on how good the network connection is, but we're also using gmail's video chat right after as a control and the difference is night and day ( I know they have better audio codecs with variable bit rates and other fancy things etc etc.). To be fair sometimes it sounds great even across country, but most times it's tough to understand one another.
Just wondering if everyone else was having similar problems or perhaps I'm missing something important here. Any feedback is welcome.
Thanks,
-Eric

We are also running in a live site with mostly US to US participants although we have done early trials with clients in the UK as well. We also use the platform internally to host our team standup meetings and it works relatively well as long as everyone has reasonable bandwidth available to support all of the streams and everyone if wearing a headset to avoid echo...
We set up standard values for video and mic settings that we think work well for different connection speeds as well as expose both networking/bandwidth statistics as well as mic/video controls for making fine adjustments if an endpoint is experiencing quality issues. It all seems to work fairly well - if only we could get some sort of AEC in place then we could ditch the headphones and make it a whole lot better...
settings that we adjust on Camera include keyframeInterval and quality
settings that we adjust on Audio include gain, encodeQuality, framesPerPacket, silenceLevel, and echoSuppression
additionally we expose for monitoring network connection type, lccs connection type, available stream bandwidth, current video bandwidth, video frames dropped, audio stream bandwidth and audio frames dropped. These values are from the audio and video netStreamInfo objects as well as the connectSession streamManager and userManager (to get the connection type from a user's userDescriptor).
You should be able to adjust the various settings based on the user's connection type in order to optimize individual performance. I seem to remember that there was some sample that showed most of this, but I don't remember where that was...
-Chris

Experiencing issues with audio scrubbing in Premiere cc 2014

Since upgrading I've been having issues with audio scrubbing in Premiere CC 2014.
Some of the time it won't scrub at all (silence) when I know that scrubbing option is turned on. Other times it will scrub the wrong section of the timeline, I'll hear dialogue from a different point in a clip.
Much of the time I experience this I'm working with multicam clips in sequences.
Working on iMac 2013, 32GB RAM, NVIDIA 780
thank you.

Hi IP,
Intensity pro wrote:
...Adobe are you listening?
Yes, but it's Saturday. And I'm on vacation. You know??
Sorry that we do not have 24-7 support. The best time to catch us is 7AM-7PM PST, Monday to Friday.
Intensity pro wrote:
Currently using / testing a 30 day trial of CC 2014 (CS5 user for years with no issues) and all was fine yesterday when editing. Turned on today and had no way to scrub audio. Also had no Intensity Pro external monitor which worked fine the day before. Restarted PC and still nothing so starting poking around with the playback settings in preferences by choosing Adobe Desktop audio in the audio device section choosing OK then selecting back to Blackmagic audio then hit Ok. All of a sudden there was my external monitor and was able to scrub audio again. It's like it's sleeping knowing it should work until you poke it a few times to wake it up. How my Intensity Pro external monitor and scrubbing audio being related in any way is perplexing. Or am I being obtuse?
I would contact Blackmagic Design to make sure your drivers are current. Can you try that?
Thanks,
Kevin

Issues with video quality after editing in Premiere Elements. Please help!!!

I am having issues with the quality of video output from Premiere Elements. I tried to combine 4 videos clips that I took (all were crystal clear when viewed prior to combining them in Premiere Elements). The first clip is quite pixelated, the second has wavy lines running across it the whole time (recorded webinar), and the third clip looks crystal clear. (FYI...first clip and third clip were both taken using the exact same settings on my Canon) I am not very tech "savvy". I am guessing it has something to do with the way I saved or "shared" the video after editing? But I have NO IDEA what settings I need as I am not very "tech" savvy! I want to upload the finished product to Vimeo. I looked on Vimeo and followed instructions from a tutorial that a Premiere Elements user posted about how to save the best quality video for uploading to Vimeo, and the quality turned out FAR WORSE than the first time I saved it. Please help!!! Thanks so much!

Thanks for your response John! Do you think my issue may be due to the way I initially "set up" the project when I created a new project from the very beginning? I am operating on Premiere Elements 10, so I do not see an option for sharing online directly to vimeo....only facebook and Youtube. I am combining 4 video clips. 3 of the 4 clips were shot on my Canon EOS 60D, and 1 of the video clips was a recording of a PowerPoint based webinar that we did via Meeting Burner (meetingburner.com). Since I am combining more than 1 video format, is it likely that I will run into quality issues? The strange thing was that 2 of the clips shot with my Canon showed up blurry after exporting/sharing my final video, but one of them was still crystal clear. This doesn't make any sense to me since I did not change any settings on my Canon. I didn't see any specific tutorials on setting up the project to match the video from that list of Tutorial links.

Issues with DVD quality using iDVD

Dear All,
I badly need advice on a very frustrating problem: I'm having major issues with the quality of the DVDs burnt on my iMac when using iDVD.
Here below are the steps that I follow
I upload the HDV 1080i 60 footage to FCE 4 using the apple Intermediate codec.
Once the editing is done, I export to QT (self-contained)
I use the QT in iDVD and then burn it
The result is sub-par compare to any street DVDs, the motion is sometimes slightly jerky.
What do I do wrong? Coming from HDV footage, I would expect a cisp and clear result in standard definition DVD.
I am wondering if this has to do with the capability of my equipment or a poor use of both softwares.
Thank you in advance for the advices
produced using

After rendered everything did the video resolution and quality look good in FCE when you set your canvas view size to 100%?
If the answer to the first question is yes, then the export settings are the problem. Please list all the settings used for your QT export.

All OS X is really buggy - mouse lag, bluetooth dropouts, FCP X beachballs - iOS issues with iTunes = CRAP

I have had so many issues of late with both OS X Mavericks and iOS 8, that I am looking to change. Bluetooth dropouts that infuriate me despite swapping to brand new batteries, cleaning terminals, adding alfoil to hold the batteries more snuggly, etc; to FCP X constantly beach-balling (and I have 32GB RAM running with OS X running from an SSD); to itunes refusing to play any of my content on my new iPhone 6+. I have erased the phone twice and reloaded content after setting it up as a "new phone".
Is this April, and I have missed something?
Come on Apple, you have become an absolute JOKE. iCloud not working, iOS 8 not working, Bluetooth dropouts, I can't verify my new iPhone with iCloud Keychain for some unknown reason (wants me to reset and retry all the time).
If I wanted this cr@p, I would have stayed with W7....
Anyone else having issues with the new OSs?

Hi Bob,
Thanks for taking the time to have a look - EtreCheck output:
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Report generated 5 October 2014 4:09:54 pm AEDT
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Issue with Audio books on my 4s

I'm having issue playing audio books on my iPhone 4s or my ipad mini. I'm running the latest ios on both.
When I attempt to play the audio books on iTunes it works fine, yet when I transfer it to my iPhone it will play up to a point then the audio just ends yet it shows it's still playing. I've tried 3 different audio books and it's always does it at the same point.
Is it a ios issue or is it a problem with all my audio books, they were fine when I listened to them on my iPhone under ios 6...... The audio books were bought through iTunes.

Look at the file extension of one of the audiobooks you're talking about. If it ends with *.m4p then it reads as music in the Ipod. Follow the path "MyDocument, MyMusic, ITunes and in your ITunes folder change the extension to *.m4b then reload it into your Ipod. That should do the trick. I downloaded a ton of "This American Life" from ITunes and that was the problem.
Anita

CS5.5--Issues with audio from imported avi's & issues exporting

To Start, my laptop:
CPU: Intel® Core ™ i7-2330QM CPU @ 2.00 GHz
CPU Clock Frequency: 2.00 GHz
System Memory: 8 GBytes
Cache Memory: 1 MBytes/6 Mbytes
Manufacturer: Sony Corporation
Model name: VPCF226FM
BIOS VERSION: R1190V#
OS Version: Microsoft Windows 7 Home Premium
ME Version: 7.0.10.1203
System Type: 64-bit Operating System
I downloaded the 30-day free trial of Premiere Pro CS5.5 with all updates. To play with the program, for my own personal amusement, I wanted to edit together pieces from a bunch of avi videos that I know to play properly outside the program, tested on more than one computer.
At first, importing the files seemed to be no problem, making subclips as I went along.
However, as I continued to import files, there began to be a sound issue--sometimes the sound not being present till I was 1/3 of the way through the clip, sometimes the sound seemingly playing catch up with audio that should be earlier in the video appearing later, sometimes the sound wouldn't come up at all, and still other times I'd be, for example, on video 5 when pieces of audio from video 2 would start playing over the current video.
I initially thought it may just be a memory issue, working with many large video files.
But later, when I went to edit the subclips I made, I found that many of them no longer had sound, even if they did when I initially subclipped them.
Weirdly, in the timeline, there is no consistency, as clips will appear in the video track but only some show audio tracks too. But those with audio tracks don't always play audio and those that show NO audio tracks at all actually do play audio sometimes. Also, those that show audio tracks and don't play them sometimes will show waveforms, sometimes don't. A clip with no waveform may not play 95% of the time, but then occasionally will suddenly have the waveform and play a couple times before reverting back to no audio.
A suitable solution for this personal amusement project would just be to drop a new soundtrack over the thing but, before I even got that far, I tried exporting as avi's and mpeg4's but then get error messages such as:
Premiere Pro has encountered an error.
[..\..\Src\Win\WinFile.cpp-785]
Error compiling movie.
Unknown error.
In case it was a memory issue, I tried starting a new project, only importing 2 videos, but had the same audio and exporting issues.
I'm getting really frustrated as I spent a lot of time importing/subclipping and then even more time prepping before that.
For those who are bound to ask, while new to Premiere, I'm not a novice with editing. I've used Final Cut Pro at work for many years (without such issues).
Thanks for your help.

You might start at http://www.xvid.com/
Tools to Convert to DV-AVI http://forums.adobe.com/thread/415317
Convert http://premierepro.wikia.com/wiki/FAQ:How_do_I_convert_my_files%3F
Convert SD (Standard Definition) files to DV-AVI Type II with 48KHz 16-bit Audio
As well as the links just above, use Google to find conversion software
I have NOT used the products below, I only forward due to other mentions... so YMMV and all the usual disclaimers... check the links and read to find out if one of the products listed below will rip or convert the files you have to something you need for editing
http://www.corel.com/servlet/Satellite/us/en/Product/1175714228541#tabview=tab0
http://www.womble.com/products/mvw.html
http://www.magix.com/us/movie-edit-pro/ plus $5 Ship
http://www.nchsoftware.com/prism/index.html
http://www.videoredo.com/en/index.htm
http://www.daniusoft.com/media-converter-ultimate.html
http://www.deskshare.com/media-converter.aspx Digital Media Converter
http://www.topsoftwareol.com/product/Video/Video_Converter_Standard.html
http://www.erightsoft.com/SUPER.html Multi-Converter <-- supposed to be very good
http://download.cnet.com/FreeStar-Free-Video-Converter/3000-2194_4-10854990.html
http://www.videohelp.com/tools/XviD4PSP

Issues with Audio

Hello, I'm Having an Issue with my Audio in AE. When I try to Shift-RAM preview my footage It doesn't play any of the audio from the Footage. The video itself plays fine, but no audio. When I ad it to render que and publish it, it plays audio.
For the record, the footage is not muted, and if I put in just an audio clip it plays it fine.
Thanks!
Jason

Have you really checked that the audio is not muted under Shift+Ram Preview Options? It has to look like the right image.
I'm just asking again because when it's muted and you scrub the timeline with control key pressed down you get audio even when it's muted in the Preview window !
and don't push the play button (plays without audio) push the RamPreview button |||> (the one on the right side)
If you did everything right and still have no audio then take a look into Preferences/Audio Hardware and change the audio driver or the sample size buffer to see if that helps.
The default 'Sample Size Buffer' value for the driver 'After Effects WDM Sound' is 2048.
If that don't help - I'm out of answers
Good luck

Problem with audio quality using Record Audio Comment

I am recording audio comments in Adobe Acrobat Professional using the "Record Audio Comment" tool. The sound quality is bad--very scratchy and has a noisy hum. I am using a good USB headset/microphone. Recordings outside of Acrobat are fine, e.g., in Audacity. I have tried two different microphones with both Acrobat 8 and 9 on two different computers (a desktop and a laptop) with similar results.
I have not found an audio quality setting in Acrobat. Is there some way to improve the audio quality when recording comments? I suspect Acrobat is compressing the audio so much in order to save file size, however, the poor quality makes it almost unusable.
Thanks in advance for any suggestions or advice. I know I can record outside of Acrobat and then add the pre-recorded audio as a comment, but that defeats the purpose.
Bev

Sorry to hear you are having problems.
A few things you can try:
1. Turning the volume of your TV up too high during a call can cause the kinds of audio problem you describe. Try turning the TV volume down and this should stop the 'feedback' problems you are having.
2. If you are using external speakers, then try switching these off and using the speakers built in to the TV. The TV was originally tested for Skype using the TV's internal speakers, so if you have a soundbar or other external speakers connected, the audio performance may suffer on Skype calls.
Best wishes

I'm having issues with audio apps randomly stopping and starting. Also, Siri just randomly opens. For example, podcasts will stop playing in the middle of a playback. Do you have any thoughts?

So I noticed the problem with the app iHeart Radio. While listening to the app, it would stop playing without any noticeable issues. For example, I'm on a WiFi network, operating it where I normally had no issues. I deleted the app because if became so annoying. I now notice the same issues with podcast app when playing back a downloaded program. Also, more than a few times of the day Siri will just randomly open. I am wondering what options do I have to discover the problem. COuld it be the most recent IOS update? I don't want to have to restore an old backup and loose data.

So I noticed the problem with the app iHeart Radio. While listening to the app, it would stop playing without any noticeable issues. For example, I'm on a WiFi network, operating it where I normally had no issues. I deleted the app because if became so annoying. I now notice the same issues with podcast app when playing back a downloaded program. Also, more than a few times of the day Siri will just randomly open. I am wondering what options do I have to discover the problem. COuld it be the most recent IOS update? I don't want to have to restore an old backup and loose data.

Stutter...issues with audio/video...and this is a common glitch?

Okay...sorry to start another thread, but I don't want what I'm coming to understand to get buried in another thread, as I'm getting at the gist of this now I think.
My experience of my 55 minute movie getting dogged down, out of sync, video freezing and such...(after reading the link Karl provided) seems to infer that this is a common problem and one that is frustrating quite a few Mac/iMovie owners. I read over the number of threads on "stutter" and should I buy a stand alone Intel Duo 2 Core computer with iMovie6 and Final Cut Express loaded... I'm likely to have the same problem regardless, because this seems to be an issue and bug...
It was something else reading members suggesting to "try this"..."try that"...export the film back to the digital camera but in small portions. Turn small sections into Quicktime...and then try to load them into iDVD as chapters. Good grief.
If I've got the money allocated to me to purchase this new Intel...plus an external hard drive...I'm wondering why not instead invest in Adobe Premier 2.0 and Adobe Encore DVD for our PC's in the PC lab? We already have Adobe Photoshop 7.0 on those anyway..and it must be a good program as Apple goes, as I understand Adobe is making a future come back with this software for Mac.
Any thoughts why THAT direction might not be the best way to go?
I can't see trying to teach my kids to play this jump around try this...try that game with iMovie if this "stutter" thing is as common as I was reading.
You know...life gets a little this versus that. Harley folks versus the Honda. Chevy versus the Ford....but, we have both a Mac and a PC lab. I'm an artist and teacher and only interested in what's going to work...so, I share that not because I am biased one way or the other. I'm looking for solutions and don't want the school board and administration breathing down my back...if you know what I mean... $$$$$$
thanks

I've heard it said a couple times (me...I wouldn't
know as I'm somewhat a newbie to this stuff), but
that iMovie is kinda a basic fun level not too
serious video editing software. Good for your 3-6
minute YouTube variety videos, but not more
professional. Then again, I read one member here
saying they produced a six hour video with 400 still
images. Didn't say what they had for sound though.
People say lots of things about iMovie, sometimes with little or no knowledge. Suggesting that iMovie can handle only 3-6 minute movies is an example.
iMovie can do lots of things, but iMovie isn't a professional application so there are things it can't do. You can't create a multi-layer video clip, for example, where one video image slides across another behind it. But you CAN create multiple (static) layers of video in QuickTime Pro — which every serious iMovie user should have, in my opinion — and import that clip to iMovie. So if you want a picture-in-picture effect, you can have it in iMovie.
The success of a movie made with iMovie depends more on creativity and knowledge of the software than anything else. And like any application, you gotta learn the bugs, and how to deal with them.
Don't forget the huge advantage iMovie offers: the learning curve is not nearly as long or steep as professional editors. If you want to spend most of your time teaching about the software, use a professional application. If you want to spend your time teaching about making great movies, iMovie may be a very good choice.
One thing I haven't done is to look over my Sonar 3
music producing software for which we record music.
You know how it is...you get into this routine that
works again and again, and mindlessly I just save to
wav. format. I'll have to look...but I'm sure there
are any number of audio formats that could be burned
as voiceovers. Not familiar with AIFF...
AIFF is one of many audio formats supported by QuickTIme, the system software iMovie is based on. It is the audio format used by commercial audio CDs. It's what iMovie uses too. Any audio file you import to iMovie is (automatically) converted to AIFF. The audio of all video imported from a video camera is converted to AIFF.
Some audio files convert better than others. Sometimes non-AIFF songs imported from iTunes convert poorly, for example, and can cause stutter. I suspect it has to do with the compression of those files by iTunes, but I don't know that for sure.
I take it AIFF must be a bit like a .gif or .jpeg
photo image over a large .TIFF image? Condensed and
smaller. Is there much detectable noticeable
difference in quality?
Actually, AIFF is like the .TIFF image. It's the large, high-quality audio format.
Now...also Karl, you say you've never seen this
problem so...it could be that we'd clear this issue
simply by getting a stand alone machine and external
drive...but unless perhaps I go about producing my
audio tracks differently...we might still have the
same problems.
No, if the number of audio clips is causing the stutter, a standalone machine may not prevent it.
Have you tried moving your iMovie project to your local machine and testing it for stutter? That should provide a clue whether stutter is caused by, made worse by, or not affected by the network.
What...do most people use some kind of microphone
plugged into the computer to make voice overs?
Yes. Our voiceovers are automatically added to the iMovie project as AIFF files.
For voiceovers I use a simple Radio Shack combo headphone/mic plugged into a Griffin iMic, plugged into a USB port. Total cost: about $60.
With a professional studio, I can remove silence
noise, master sound and so forth. Garageband does
all that quite easily?
Sorry, no idea. (I don't use GarageBand.)
You've not heard much about the "stutter" issue...I
think it was oe of the posts where I was advised to
check out a link. When I searched "stutter" I got a
feeling for what others are doing, but no real SIMPLE
solution seemed to have been resolved to go about
dealing with it. Certainly nothing that I could
realistically teach HS students. They need a user
friendly option pure and simple.
I agree you need a user friendly solution. But the first step is to figure out what's causing the problem. then decide whether that's going to be a common problem in your lab. If the stutter you see is caused by having 100 audio clips in the project, but 99% of your projects have fewer than 80, it won't be a big problem. You can use a workaround if/when stutter occurs on the occasional project. (I wouldn't want to waste lots of time teaching workarounds, it doesn't hurt for students to learn a bit about workarounds too.)
One last thing...you mention "exporting the audio
clips" and then "importing them back" to convert to
AIFF...
you are doing this right from iMovie..and then what
or where are you doing this conversion?
Yes, it's all done in iMovie. iMovie lets us export the audio from a portion of the Timeline to an AIFF file, then re-import it.
The large "stutter topic" linked to earlier describes Workaround 4, how to combine audio clips.
Here's a link to that workaround:
http://discussions.apple.com/thread.jspa?messageID=2597029&#2597029
If that link doesn't work, click on the "more options" link above the search box on this page. Then do this:
Search for: +WORKAROUND +"combine audio clips"
Forum: All
Date: All
Username: Karl Petersen
That message is part of the much longer "stutter thread". If you haven't read the first message of that thread, you should. It describes how to test your project to learn whether the number of audio clips is causing stutter.
You mentioned you are importing .wav files to the iMovie project. That MAY be causing the problem. iMovie converts them to AIFF, and like a few iTunes songs, it's possible that conversion isn't going well. You need to rule it out as the cause. Your audio software should let you create AIFF files too.
Karl

Any issues with audio in OS X Yosemite?

After installing, the audio is disabled. I searched some other forums and saw that a reboot may work. But that did not do anything. Is anyone else having this problem with a MacBook Air? Thanks.

GautamBahl wrote:
Hi Foo Fighters,
Adobe is currently working with Apple to test interoperability with current Adobe products and will share any discovered issues when the OS is officially released.
Please refer to below article.
http://helpx.adobe.com/x-productkb/global/creative-cloud-apps-yosemite.html
Thank you for posting on Adobe Forums.
OS X Yosemite is now officially released, so will you please share those discovered issues?

Issues with sound quality after moving library to external HD

after i moved my itunes library to an external HD, the sound quality of the music files (both imported from CDs and itunes purchases) developed significant hissing and crackling and slight pitch shifts.
even after i switched back to using the internal itunes library, the low sound quality persisted.
is there some sort of an audio setting that needs to be changed? is this an itunes issue or something related to the HD? please help.
here's some info on my set up:
new HD: fantom g-force 500gb usb 2.0
mac mini: 1.42 ghz powerpc g4/1gb memory/80 gig internal HD
itunes: 7.6.2
quicktime: 7.5

go what I needed from a fellow mac user

Having an issue with Audio Capture...

Hello all.
I've written an applet that captures audio, plays the audio back, posts the audio stream to a server, and retrieves it from a server.
It is working great on Windows XP Professional, but I'm having some issues on XP Home edition.
The captured audio on XP Home contains quite a bit of static.
When attempting to post the captured audio to the server on XP Home, the request hangs.
I think this has something to do with the encoding of the character stream coming from the sound card/operating system.
Here is my encoding information:
float sampleRate = 8000.0F;
int sampleSizeInBits = 8;
int channels = 1
boolean bigEndian = false;
return new AudioFormat(AudioFormat.Encoding.PCM_SIGNED,
sampleRate, sampleSizeInBits, channels,
sampleSizeInBits/8, sampleRate, bigEndian);
Has anyone encountered this issue before? Do I need to run an encoding algorithm before posting the audio to the server?
Thanks in advance and Hello from Arizona.

Hi MMSiddiq,
I'm afraid that the WIX is not supported in the MSDN Forum since this is a third party product. I suggest you create a new thread in
the WIX Forum where you can get help.
Sorry for any inconvenience this may cause.
Best Regards,
Youjun Tang
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IOS 5 issue with Audio Quality

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