IOS 5 update stuck at "Contacting the iPhone update server..."

Title says it all... been trying to update all day long and this is all i get. Any ideas?

https://store.opendns.com/setup/operatingsystem/apple-osx-leopard

Similar Messages

  • HT4623 Contacting the iPhone activation server display

    I waited 10 hours for ios 7.02 to download. Then up comes,'Contacting the iPhone activation server' display....for 5 hours! What am I supposed to do? Do I disconnect from iTumes and carry on? Or stay connected and wait til it contacts the iPhone activation server?

    Hi ingerjay,
    If your iPhone is still displaying that message, I would consider that symptom to fall under this troubleshooting article:
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    Take care,
    - Ari

  • "contacting the iphone activation server"  what does it mean?

    "contacting the iphone activation server"  what does it mean?
    its going slowly slowly slowly
    why???

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Stuck on 'Contacting the iPhone software update server'

    I cannot download iOS 8 via iTunes as it hangs on 'Contact the iPhone software update server...' for hours.
    iPhone 5, iOS 7.1.2
    Windows iTunes 11.4.0.18
    Uverse internet.
    Help ! Any ideas ?

    Hi sharlenefrompearland,
    If you are having issues contacting the Apple software update server in order to download iOS 8 to iTunes, you may find the following article helpful:
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    Regards,
    - Brenden

  • Message, "Contacting the iPhone activation server"

    I've had that message up for the last hour, after 2 hours of "Accessing iTunes Store," and I'm assuming that the servers may be bogged down and that's why it's been stuck on it for so long. But that is the problem, can I unplug my phone and just try again later or will that screw something up?

    I encountered the same problem with my new iphone 3GS last night while i was trying to update to os 3.0.1.(froxen connect to itunes screen-iphone stuck in recovery mode-and every attemt to perform the restore fuction resulted in the message "unknown error 3014"
    After a lot of frustrating attemts to solve the problem using the solutions that were on apple's support site.I googled it and came up with this "http://blog.mcchouse.com/2009/08/iphone-os-301-update-error-3014.html that worked right away.It seems there is a servers issue that causes the problem.

  • ITunes could not contact the iPhone software update server because you are not connected to the internet...???

    Ok I’m completely lost here....
    I’m running Microsoft Windows XP Home Edition Service Pack 3 (Build 2600), I updated iTunes to 11.0.2.25 and some other updates for windows last night on my laptop. I try connecting to download the iOS 6.1.2 update for my iPhone 4 and my iPhone 5 via iTunes. I am getting this message for both "iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connection is active and try again." Everything was fine with connecting prior to running these updates because I downloaded the 6.1 update with no problems when it came out.
    What I have done so far with which has made no difference:
    Checked my internet connection
    Changed my internet connection
    Signed out of iTunes and then signed back in
    Ran diagnostics via iTunes, comes back with: Network interfaces verified- Internet connection failed- Secure link to iTunes store verified
              Connection attempt to Apple web site was successful.
              Connection attempt to browsing iTunes Store was successful.
              Connection attempt to purchasing from iTunes Store was successful.
              Connection attempt to iPhone activation server was successful.
              Connection attempt to firmware update server was successful.
              Connection attempt to Gracenote server was successful.
              Last successful iTunes Store access was 2013-02-20 20:40:48.
    Disabled firewall, spy sweeper, virus scanner
    start>run>cmd> typed "netsh winsock reset"
    Rebooted
    Checked the parental controls in iTunes
    Start>control panel>internet options>connections tab> lan settings> selected the "automatically detect settings"
    Deleted iTunes and reinstalled iTunes
    When I would "ping gs.apple.com" it would come back with "request timed out" no matter what internet connection I was on, so I went into the hosts file  start>my computer>(C:)>WINDOWS>system32>drivers>ect>HOSTS and added  "#     127.0.0.1     gs.apple.com". Now it will ping gs.apple.com just fine but still comes up with the "iTunes could not contact the iPhone software update server because you are not connected to the internet" message in iTunes when i try to download the update.
    If anyone can come up with any ideas that I haven’t tried, please let me know. This is keeping me back from updating both of my phones along with if anything should ever happen to them; restores as well. 

    im computer is connected i can go to the apple store through itunes but when i plug my phone in i keep getting that alert... i plugged my phone in to update it after the apple loaded the itunes icon and a usb showed up.

  • Error while trying to upgrade my iPhone, message reads "iTunes could not contact the iPhone software update server beecause your are not connected to the internet.

    Hello,
    I am trying to upgrade my iOS to version 5 but receive the message noted below ("iTunes could not contact the iPhone software update server because you are not connected to the internet"). I click update on iTunes.  My internet works fine.  Does anyone know what may be causing this error?

    Try disabling firewall and virus scanning software

  • I cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet".plz help

    i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help

    Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
    Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
    Regards,
    Steve

  • HT201263 when i follow the steps it does it but when it gets to itunes it says 'iTunes could not contact the iPhone software update server because you are not connected to the internet' but i am connected to the internet ..?

    when i follow the steps it does it but when it gets to itunes it says 'iTunes could not contact the iPhone software update server because you are not connected to the internet' but i am connected to the internet ..?

    Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
    Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
    Regards,
    Steve

  • Trying to restore my iphone 5 throught iTunes and it says contacting the iphone software update on my mac book for the past 4 hours

    I went to update to the new ios and my phone immediately went into recovery mode. I called apple and they said I had to restore my iphone 5. I did what they told me to do through iTunes on my macbook and now the box that says Contacting the IPhone software update server has been there for 4 hours with no progress.

    It can not do that all by itself.
    When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
    You explicitly said 'Yes'.
    You can't undo that.
    No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
    Anything you had on the new phone is gone.

  • Itunes could not contact the iphone software update server 10/2013

    I get this error everytime I plug my 5s or 4s into itunes. I have connectivity, no firewall, av etc to gs.apple.com. When iOS 7 launched, it crashed while veryifng the ipsw with the apple servers. I eventually had to plug my 4s into my desktop in order to get iOS 7 to properly install. Both are on the same network, so I think something is screwy with my itunes install. I've tried to remove completely, but still no go with either phone.
    Pinging gs.apple.com.akadns.net [17.151.36.30] with 32 bytes of data:
    Reply from 17.151.36.30: bytes=32 time=88ms TTL=234
    Reply from 17.151.36.30: bytes=32 time=87ms TTL=234
    Reply from 17.151.36.30: bytes=32 time=90ms TTL=234
    Reply from 17.151.36.30: bytes=32 time=88ms TTL=234
    Ping statistics for 17.151.36.30:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 87ms, Maximum = 90ms, Average = 88ms
    Any ideas? Remember, this is an iTunes error, not an iphone. I am able to access the iTunes store with no problem. Thanks!

    "itunes could not contact the iphone software update server because you are not connected to the internet"
    With that one, try the following document:
    iTunes 7 for Windows: iTunes could not contact the iPod software update server
    (If that box is already checked, try unchecking and rechecking it, and then clicking okay.)

  • Why is it taking so long for my computer to contact the iphone software updater server

    I am trying to update my phone to IOS 8 and its taking a long time for my computer to contact the iphone software update server.

    There really aren't many Phonegap users here in the Dreamweaver forum regularly, you may have better luck/faster responses in the Phonegap forum: PhoneGap Build Customer Community

  • Stuck in "contacting the ipad software update server"

    I'm trying to restore my ipad but i can't because im stuck in "contacting the ipad software update server". i have been waiting for several minutes but still nothing.
    what should i do?
    i have an ipad 3

    Hello vladdyak47,
    Thank you for using Apple Support Communities. 
    The following article should help to resolve your issue with updating your iPad. Take a look at the section "Download takes a long time, or you can't reach update server."
    Resolve issues with an over-the-air iOS update
    Regards,
    Jeff D. 

  • I tried to update my nephew iphone 4 version 4.3.4 (8k2), I did back-up everything before attempting to update and the result when I click down-load and update, it does not update instead it says,  itunes could not contact the iphone software update etc.

    Hi to all,
    I tried to update my nephew iphone 4 version 4.3.4 (8k2), I did back-up everything before attempting to update and the result when I click down-load and update, it does not update instead it says,  itunes could not contact the iphone software update server because you are not connected to the internet. I did check my wire-less connections and the connection from my PC to wire-less is hundred percent okay. I did search using google.com to confirm and my connections is good. Is there any problem regardings my firewalls or any help will be appreciated. Thanks

    Hi bosefire,
    Thanks for visiting Apple Support Communities.
    You can use the steps in this article to troubleshoot your iTunes connection:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    Jeremy

  • Hello Mans and Womans! I live the problem to my iphone.While I was updating firmware update(my iphone is iphone 3G iOS 4.1.2) 4.2, the iphone gave an error(1015:error type).And now, the phone be rescue mode.I tried a lot of method, but ı didnt succesful

    Hello Mans and Womans! I live the problem to my iphone.While I was updating firmware update(my iphone is iphone 3G iOS 4.1.2) 4.2, the iphone gave an error(1015:error type).And now, the phone be rescue mode.I tried a lot of method, but ı didnt succesful it.Please help mee!!

    You can try putting the iPhone into DFU mode and see if that will let you restore and remove the jailbreak:
    http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
    Some jailbreaks cannot be removed and in some cases will permanently disable your iPhone. If that happens to you, then you will have to buy a new iPhone; Apple will provide no support, warranty or out-of-warranty, for a jailbroken iPhone.
    You're on your own from here. We can provide no further help with a jailbroken iPhone in these forums.
    Good luck.

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