IOS 6.1 can no longer air print to HP 6700; it worked before with no problems; is this a bug with 6.1?

We have 2 iPads (2nd and 4th generation).  Both have been air printing without trouble to our HP 6700, which is on Apple's list of supported printers.  Both iPads were updated to OS 6.1 last night.  Now when attempting to air print something, the HP 6700 does not appear on the printer options list of printers to select from.  Interestingly, the other supported printer, and HP 8500, does show on the list, but when attempting to air print to it, this results in an error message "An error occurred printing this document."  This error happens in multiple apps that support air printing.  Is this a bug in iOS 6.1?
The printers are visible in AirPort, AND I can print from a computer (MB Air and a Dell Win7)  to the HP 6700 without problems, but no longer from the iPads.  What gives?  I have powered down the HP 6700 and back up.  I even restarted the AirPort Express.  The problem persists with printing from the iPads.

Hi, everyone, I yesterday bought a HP 6700, after setting everything like supposed to be, I could scan to computer and by eWeb service but not Print directly from iMacs (10.7.5 and 10.8.5) or iPhone, after installing things as suggesting here and HP support site, I decides to called HP support, and they do something, first they force to eliminated all printers from Print & Scan pannel (system preferences) by right-click over printer list on that pannel, and then create the printer from the IP address instead of by default selecting it from list (bonjour), that make the iMacs start printing fine. But iPhone still not. Then HP support suggested that maybe my router didn't support bonjour or it was not activated, so I tried with my phone company with no luck, since they told me that they never hear about this and that my router didn't support it, even if I think they didn't know, period. So I decided to create a network over my regular network, using an Airport Express, I create a new network (connected the Airport through ethernet cable to the router), and then place the iMacs and iPhone over the new network, restarted printer and iPhone, and then finally the iPhone could print on the HP 6700.
So I suggest you try first force the printer using the IP address, thaht solved the problem with iMacs, and then if you can, used another router cause maybe the one you use have "issues" with bonjour/airprint etc....
Hope this help.

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