Ios 7.0.1 update on iphone 5s phone now is in recovery mode
Just got the iphone 5s went to sync it into itunes (that's up to date 11.1) asked to update to ios7.0.1. then I let it do it's thing then a unknown error came and put the iphone into recovery mode tryed to restore phone but it keeps giving unknown error (17)
I have this same problem, my phone has been stuck in recovery mode. Someone please help.
Similar Messages
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How do i get my photos back, if I didn't back up my iPhone 5 and now its in recovery mode after updating from iOS 8.0.1 to iOS 8.0.2?
In you case, the only way is to use data recovery app to get back your lost photos, so the chance is uncertain. It depends on how smart the app it's. The good news is that most of the apps allow you to try them out. You can test them out by yourself. The steps are:
Install data recovery app on your computer
connect your iPhone and allow the app scan iphone
display scanning result
choose local folder to store recovered items
You can choose to recover your photos from local disk, iTunes backup or icloud. More details can be found out here. -
Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?
Hello Meysam321,
After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Resolve iOS update and restore errors - Apple Support
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
A while back when i was updating my iphone 5 itunes said an error had occured and my iphone ended up in recovery mode.. i brought it to the apple store they fixed it and i lost everything. supposedly the only things that were backed up on my icloud were 22 contacts from my previous iphone.. But i was still greatful i left with a working phone, however when i went home and plugged it in the computer itunes detected that i had a new phone and asked me if i'd like to back up my phone, surely i clicked yes and in a few minutes EVERYTHING came back! now a day later im here trying to connect my ipod and iphone to itunes and it will not detect anything. I uninstalled and reinstalled it back... still itunes is not responding im going on a road trip!! i need new music on my devices!! Someone help pleaasseee!!
hey mill1640,
Did you ever get your iPhone to register with iTunes? I just upgraded as well to Snow Leopard, and my my isn't recognized at all also.
If you did get this resolved, I would appreciate a little suggestion in the right direction.
Many thanks,
Josh -
IOS8 update failed on my iPad2, now stuck in recovery mode
Hi there
I am in a bit of a pickle! This is what happened:
1. Plugged my iPad2 into iTunes, downloaded iOS8 and it began to install;
2. iTunes downloaded the software and began to update iPad;
3. Device showed Apple Logo and progress bar BUT then update failed. iTunes informed me it failed, clicked OK. iPad stuck and did not recover;
4. Did a hard reset;
5. iPad showed Red iTunes logo and said to connect to iTunes;
6. Connected to iTunes which stated: iPad Recovery Mode, If you are experiencing problems with your iPad, you can restore to original settings by clicking Restore iPad
7. Clicked restore iPad - warnings about losing data etc...
8. iTune redownloaded iOS8,
9. After downloading iTunes went back to the iPad Recovery Mode screen,
10. iTunes redownloaded iOS8
11. goes into an infinite loop back to point 6 and round and round we go.....
If I leave the iPad it exits recovery mode and tries to restart - but black screen after apple logo.......
Going back into recovery mode - it does the same again.... no joy...
I'm really stuck - thankfully have a backup, but does anyone have any suggestions?????????
Thankyou!
PS - iTunes, and OS Mavericks is fully up to date...mama.yeen wrote:
been trying like 100s times already.. no luck… most far it goes up to restoring ipad firmware then freeze or end up with error that suggesting to update itunes bla bla… so sad..
It's not possible to revert to a previous system. You're failing and it won't work, because it's not possible.
If you want to give your operating system a fresh start, here's how to do it ... reset to factory default ...
Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!
First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.
Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.
On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.
This is a troubleshooting methodology that you are going through. See it through to the end.
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414 -
Started iOS 7.1.1 update on iPhone 5s, phone is hung, What to do?
Just updated my Macbook Air, my wifes Macbook Air, my iPad Mini gen 2 without any problems. I started a down load and update for my wife's iPhone 5s and it is hung at a white screen with the black apple. I saw the download happen, then I saw verifying run and then this screen. Cannot shutoff or get any response. I plugged it in and waited about an hour, same situation.
Any ideas? Help.
Thanks
DaveFound someone looking for a similar fix on ipad, however not because of the 7.1.1 update. Followed their instructions by holding in the "Home" button and the "On/Off" button for 15 seconds. iPhone 5s restarted and the update was installed.
Happy Happy! -
IPhone won't update to 6.1 and is stuck in recovery mode
I attempted to update my iPhone from 6.0.1 to 6.1 today; however, in doing so iTunes informed me that the update could not be verified. Upon receiving this message, I thought that my phone would just go back to how it was, but that wasn't the case. The iPhone 4s is now stuck in recovery mode. It just keeps shutting down and going back to the apple logo. In addition to this, I am unable to put the phone in DFU mode due to the fact that my power button randomly stopped working a few weeks ago. Any ideas on how to regain use of my iPhone? Any help is greatly appreciated.
I'm having the same problem, I tried to update to whatever the last version was as I hadn't got that 33mb update yet, during the process my phone froze. I tried to unfreeze my phone by giving it a hard reboot (holding the home and power button) but now my phone is stuck in recovery mode.
I tried various programs that provide a "recovery mode fix" none worked.
Manually downloaded the latest ipsw as I failed five times from 5AM to try and get iTunes to download the latest version and restore my phone.
When I try to restore to iOS 8 I get "this iPhone could not be restored (error 2003)" and it has been like this for 12 hours. 12 hours I've been without a phone and all I wanted to do was update my software? What a joke. I have no idea how I'm going to fix this as literally everything I have tried has failed. -
Hi, i just updated my itunes and my iphone through my laptop i couldnt update on my phone because i didnt have enough space so i used itunes which took hrs, when it finally updated i guess, my phone was stuck in recovery mode so i held the home and off button and nothing helped, so i went on my laptop and it requested to reset or restore so i did what was prompted which caused my phone to be reset to factory settings which was ok because i had already backed up my phone BUT once i searched for current saved backup their wasnt any recent ones which means i lost everything; pictures, contacts, etc from this stupid update and i only have backups from 2012 for oct and sept which doesnt make any sence because i had way more and plus my phone is set to automatically sync and my current back up in january and febuary of this year are missing, so can someone explain to me what happen? oh and when i try to restore a old backup it goes back to current backup which is nothing important but apps that i could care less about.
I have the same problem (my iTunes logo is red)....... stuck in recovery mode.
I am taking my expensive iPad air (128GB) to the store tomorrow morning. they have three options: 1. they fix it on the spot (flash the ram or whatever they do). 2 they replace it, or 3. one of them will have it inserted. -
Headphone remote not working after iOS 8.1.2 update on iPhone 5
Following iOS 8.1.2 update my iPhone 5 no longer responds to the inline remote on my headphones. Remote still works fine with my laptop so the problem is specific to the updated iPhone. I am using SkullCandy Earbuds. Any ideas? Thanks!
Hello Nathan,
After reviewing your post, I have located an article that can help with your iPhone's camera. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Internet not connecting after ios 7.0.2 update on iphone 5
Internet not connecting after ios 7.0.2 update on iphone 5
Hi there PompasJr,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Camera isn't functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
-Griff W. -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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Was updating my iPhone 4 to the latest ios and now stuck in recovery mode.
Was updating my iPhone 4 to the latest ios 5.1 (i believe) and a error message came up (didn't make a note of the error code sorry) but now phone is stuck in recovery mode with the USB wire and iTunes logo on. PC wont reconise iPhone when plug it in either. I had to delete an old back up before the update as i didn't have enough space on PC to do the update before but was told that during the update it backs up again anyway. I have looked in Device backup's and there is nothing there I have a feeling i'm going to have to restore it but hopefully there is another way as i wont be left with anything on the phone.
Any help please.
Many Thanks.Sorted it now, took it to Apple store and explained etc. was nothing could do but restore the phone. Was told to make sure itunes on PC was up-to-date version before updating iphone which could have caused the error.
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Hello,
Why is iOS 8.2 not updating on iPhone 5S? It got the user to Agree to the Terms and Conditions but nothing happens. The user is doing the update via a Wifi connection. Current OS version on the device is 8.1.3. User did a hard reboot of the device and still the same result. Not tried using iTunes as a workaround as we want to know why it's not updating via a Wifi connection. Storage space available is 9G.
If you know of someone who is experiencing the same issue, please let me know the fix. Thank you.
Christina1. I do not know if this will help you or not. In researching this issue with my wife's iPhone 5c 8GB, the most common answer you will get is to adjust this or that setting, and disable this or that App. These at best are only a band-aide solution at all. The best reply I got was from a Verizon Rep that stated "By design, iPhones do turn off WiFi when they go dormant. So if a download is in progress, or information is being back-up wirelessly and the phone goes dormant, it will switch to use cellular data if it is left on". Afterwards, I discovered the exact same information here on the Apple Support Forum to support this statement.
2. Later onward, I read that if you keep your iPhone connected to a power source, it will prevent it from going dormant. In which case, this will prevent the iPhone from turning off the WiFi, and keep it connected to the WiFi. So far, this has help the most in controlling the amount of data usage being used, by my wife's iPhone.
3. Here is a web site that may help you at http://www.iphonehacks.com/2014/09/fix-ios-8-wifi-problems.html ..... -
I'v done update IOS version 6.0 in my Iphone 4S, but now i can not activate Wi Fi icon clicking, it is passive.
Previously was installet IOS version 5.1.1.
What should i do?Try these:
1)
Double tap the home button to bring up active apps at the bottom of your screen.
Tap and hold one of those apps until you get a red circle with white minus sign in it at top left.
Tap the red circle in every app on the bottom. This closes active apps.
Shut down the phone and leave it off for a couple of minutes.
Turn phone on.
2)
Turn on Airplane Mode
Power down
Leave phone off for 10 minutes
Power up
Turn Airplane Mode off
If this doesn't work, then sync -
i tried updating my iphone 4s to the ios 7 but it said error with the firmware now my phone is stuck in recovery mode and i have no idea how to fix it any suggestions??
Try Restoring it 3 times in a row and see if that works.
If not that error can indicate one of two things: Your iPhone was at one time jailbroken, had the iOS version rolled back, or ran an unauthorized beta and if none of those things are true it is a hardware error.
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