Ios 7.0.4 just uploaded and was asked for my password for icloud which was my ex's and that is was phone has I actually have a app ID but I need to change apple ID to mine for icloud
just uploaded ios 7.0.4 on phone after it was finished it asked for apple ID password for my ex's appleID , how can I change this id on phone to my apple ID seen some old messages but they were for older versions of firmware revision. Im in barbados and cant access local weather or use locating software because I couldnt enable without password and she doesnt remember it!!
thanks jd
Hey there JohnDent,
It sounds like your phone is associated with another Apple ID and so you cannot finish setting it up. I found this information for you from the article named:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
If the previous owner is with you and can access the device
Ask them to enter their Apple ID and password on the Activate iPhone screen (shown above) to remove the device from their account. You can then proceed through the rest of the device setup process.
If the previous owner is not present
Contact them and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Choose the device from their Find My iPhone device list by clicking All Devices and selecting the correct device.
Click "Remove from Account" to remove the device from the account.
After the device has been removed from the previous owner’s account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally.
Thank you for using Apple Support Communities.
All the best,
Sterling
Similar Messages
-
Someone Stole my iPhone and I have the app Downloaded BUT I NEED HELP !!
So as I said , my iPhone 4s got stolen yesterday ! I'm in a big panic !
I have the app setup and everything , wich was actually pretty usefull.
So about 3 hours after my iPhone was stolen (it got stolen at school and the dude was from my school , he stole it while we were in class)
The guy turned off the phone when he stole it but he did turned it on at his house (wich is how I tracked him down)
Since then , I found where he lived , found information on where he lives and called him. Now he's claiming he doesn't have it while I clearly have proof
Problem now is he turned the phone off since yesterday. He cannot access my iPhone since its locked (pin to unlock), I reported my phone stolen to the cops and to my phone provider but now the problem is GETTING IT BACK !
I don't know how to get it back ! I don't want to go over his house and start a fight and argument and create a lot of problem ! What do you guys suggest me ? please help me, I called the police they told me something about 24h - 48h or till monday (72h) but I'm really scared that it get sold to someone or something like that !shivam34 wrote:
if he hasn't sold it or got rid of it
WalaafromLaval can find the serial number through itunes by doing i what i said in the first reply.
Then he tells the thief if you are so confident then let me see if your phone is the same serial number which i have.
He does that by also following what i put in my first reply!!
understand? -
I have creative cloud photoshop but i need to change to indesign
I want to change from photoshop to indesign
Cancel what you have and buy a different, single program, subscription
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
NOTE - to not have to pay a cancellation fee you should contact Adobe
Adobe contact information - http://helpx.adobe.com/contact.html -
I am creating a web form from a template and I need to change a field. It is just a text field at the moment but I need to change it to a field that the customer can fill in. How do I do this?
See this thread:
http://answers.acrobatusers.com/Is-add-instructional-text-text-field-disappear-clicked-q19 5078.aspx -
I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016) -
HT204053 need to change apple id on ipad for cloud like all my other emails has changed
need to change apple id on my ipad for cloud to match all my email sign in names that i have changed for apple store account and etc.
*Did you update your AppleID or did you create a new AppleID with a new emaill address?*
Thanks, Chris for helping me. I have posted this in 6 places online and no one will touch it!
Shitums. I can't recall, Chris. I was on the phone with Apple and they walked me through all of it. They changed my email/ID, to my new one, then I went into itunes and changed it. Then I went to settings on iPad and changed it and all was good! So we hung up.
Then I went to update all my apps and up pops the OLD ID. BUT if you go into settings the new one is present as is on iTunes.:( I have also synced twice and backed up, thinking that would tell the iPad update thingy the new ID.
*Go to the app store, click on Featured at the bottom, scroll all the way down, click on Account then sign out and sign in.*
I will do this now!
Don't forget me!
Okay. I'm on it. This doesn't sound like something I have tried in the last 24 hours. -
Just bought a 2tb external hard drive with the intention of moving my iPhoto data files to it. I have so much of my 500 gigs being used up by images and video. Questions: Will this foul up my iPhoto app?
Do I need to point iPhoto to this new location?
Thanks!Are you running a Managed or a Referenced Library?
A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management.
Assuming a Managed Library:
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD -
Apple OSX version 10.9.5
Processor 2.7 GHz Intel Core i5
I am trying to open a video in a website and it says, "This video is unavailable in safe mode" What setting do I need to change and how do I do that? Thankshttps://support.google.com/youtube/answer/174084?hl=en
-
How do i change the country of my credit card, ie it was registered in the UK and I have moved to Australia, but it won't change the region to Australia for me to put my new details in. It says that it must be a UK card...
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They can clear the remaining balance for you so you can change countries. You may, however, wish to just create a new iTunes Store account in the Russian store. Otherwise you may lose the ability to update any apps you purchased in the US store.
Regards. -
How do I reorder songs in a playlist in the new itunes??? I can no longer just click and drag. When I click, it doesn't move!!!! Need help ASAP- trying to prepare for an aerobics class and need songs in a specific order!
Vera,
Use View > View Options, and set 'Sort By" to "Manual Order."
Then you will be able to drag-n-drop songs up and down the list. -
Just got a new imac and my iwork software wont work. I have the serial numbers but after migrating from my old mac running OSX tiger it won't even give me that opportunity. I do not have any discs as this was downloaded. Help
Hi, hopefully you guys can help me out, I just
purchased a G5 iMac to replace my aging dell desktop,
and now i'm more or less completely os x dependant
(I've had an ibook for a few months now). Anyway, I
have a few questions:
1. Does anyone know of a (free) mail notifier tool,
that will alert me when I recieve new pop3 mail? I
used to use AIM for this in windows
The built in email program does sound an alert for new messages.
2. Anyone know of a good (free, again) IRC client?
iChat works well.
3. I noticed earlier that my screen was flickering,
it seems to have subsided for now, but is that normal
to encounter in a new display? It wasn't really bad
flicker, but I could see it.
No idea.
4. I leave my desktops on 24/7x365, will that be a
problem with this iMac? Display shuts off of course
after 30 mins
You could set the iMac to go to sleep after non use. My Macs are
always sleeping when not in use, waking them up takes seconds.
Unlike windoze, never knew if it would be locked up or not.
5. Should I get the extended warranty? I'm usually
against them, but I am expecting this computer to
last me at least 3 years (for $1300 it better!)
before I upgrade, as I got that much out of a Dell
and from what I understand, Mac's do not age nearly
as fast as Windows pc's.
It is well worth the cost. Never know what might happen. Also
it is good insurance for future upgrades. I traded in my G4 tower
purchased two years ago for 75% of what I paid for it. Apple care
transfers, giving the buyer the remainder of your warranty.
Thank you for any help,
-Evan -
Hi.. I am reinstalling ios on macbook.
While doing process, it asks for the Apple id and password. I am providing the id/password but it displays the message that apple user id has not been used with apple store... what shall I do to make my id work. Please assistJust to clarify, iOS is the operating system for iOS based devices such as the iPod touch, iPhone, and iPad.
Your Mac runs on OS X.
As for your Apple ID, help here > Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store -
I Am from Brasil and december last year i bought a non contract iphone in usa but it still locked, now apple is sending non contract unlocked iphone, next week i am going to usa and would like to know if it is possible to pay and unlock my iphone in usa
A no-contract sales price does not mean unlocked.
Apple is now selling an officially unlocked iPhone in the U.S. which has nothing whatsoever to do with AT&T unlocking iPhones. It is up to the carrier and the carrier only to officially unlock an iPhone that was sold as carrier locked with the carrier - in this case sold as carrier locked with AT&T. This may change one day, but at the present time AT&T does not unlock an iPhone for any reason or under any circumstances. -
What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.
If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
When I want to get on my wifi I tap my wifi in settings but it just loads and says unable to connect. It wont let me sign in. All my family's apple products are working. Why is this happening?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Maybe you are looking for
-
How to enhance the search functionality of the Locator Bar in SAP CRM Order
Hello All, I have one following requirement in SAP CRM 4.0 : it is necessarry to search for Orders according to one of the Z-fields(under Z-tab) in SAP CRM. Therefore i need to enhance the search functionality of the Locator Bar with this option. Ca
-
I have been using Firefox on this (Presario CQ60) computer for over a year.. About a month ago it decided not to open again.. I uninstalled it and reinstalled it and that didn't help.. I haven't had time to work on it till today.. I uninstalled and t
-
Error in Vendor master creation
Hi Experts, While creating vendor master , getting error u201CNo entry in table T001 for argumentu201D. I think some bank details are missing. Any one know how to rectify the same. and what might be the reason for this error. Thanks
-
How do you search speech analysis metadata?
I'm new to Premiere - I used the Analyze function to create a metadata element of 'Analysis Text' - which is great. How can I search this for keywords. I have been given about 15 hours of footage and I need to find a few moments where certain things
-
not sure if it's the right place for posting this but i had to ask this I have TPC-2106T touch panel and want MAX to detec it but it won't for some reason i have the touch panel module installed and the touch panel is correctly connected to the netwo