IOS 7.0.4 Update Causing my original iPad Mini to Crash / Reboot Several Times a Day
After running the 7.0.4 update on my original iPad Mini, now the device crashes / reboots randomly when I use it.
I have already tried a complete reset and restore. I redownloaded 7.0.4 using iTunes, setup as new but it is still happening.
Looking at the crash reports it generates it seems to be the same CrashReporter Key: 0076384824ac535f682de13bcb8f4db90a662ed2
(I don't know what that means). They are below
STACK+ITUNESCLOUDD
Incident Identifier: 99B3F2D5-58E3-4D5B-B20B-00A3C2D9229A
CrashReporter Key: 0076384824ac535f682de13bcb8f4db90a662ed2
Hardware Model: iPad2,5
OS Version: iPhone OS 7.0.4 (11B554a)
Kernel version: Darwin Kernel Version 14.0.0: Fri Sep 27 23:00:49 PDT 2013; root:xnu-2423.3.12~1/RELEASE_ARM_S5L8942X
Date: 2013-11-16 21:30:51 -0500
Exception Code: 0xdeaffeed
Reason: Power assertion timeout for "com.apple.itunescloudd.jaliscoBulkArtworkLoad". Simply releasing it now.
Backtrace for power assertion: pid 155 (0x31ca5ac9 0x31ca5f9f 0x3df4b 0x173cb 0x39149d07 0x3914fb9f 0x162cb 0x2edfe7db 0x2eea2995 0x39150273 0x3915006b 0x39150ce1 0x39150f59 0x3928bdbf 0x3928bc84)
Thermal data unavailable
PANIC.PLIST
Identifier: C46EBEEB-956E-438A-92D8-7A9BF71A8561
CrashReporter Key: 0076384824ac535f682de13bcb8f4db90a662ed2
Hardware Model: iPad2,5
Date/Time: 2013-11-16 22:56:29.635 -0500
OS Version: iOS 7.0.4 (11B554a)
CRC ERR!
RESETCOUNTER
Incident Identifier: 89A8B431-60AF-4E6B-A5DB-AC2FDBEED274
CrashReporter Key: 0076384824ac535f682de13bcb8f4db90a662ed2
Date: 2013-11-16 22:31:38 -0500
Reset count: 1
Boot failure count: 1
Boot faults: wdog
Boot stage: 16
Boot app: 2681261667
I'm having the same problem with my ipad w/ retina display. Updated to 7.0.4 on Thursday or Friday and since last night been experiencing blue screen and random restarts.
Until recently it seemed to be linked only to the 'clash of clans' app, but now it is happening on the App Store too.
I contacted apple this morning, after an unsuccessful attempt at complete restore and set up as new ipad. They advised to restore a pervious back up and delete the clash of clans game. Did this, and now I'm getting problems elsewhere which suggests it isn't a compatibility issue with the OS and game.
Also in the same boat as you as I got it on November 2nd, launch day, and out of warranty by 2 weeks. Hopefully they can sort this either by fixing a bug in the OS or repairing my device as it's served me well with no issues for the past 12 months.
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Hello Fred0272
Check out the article below to troubleshoot issues with the response with the touchscreen response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
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My iMac does an automatic restart several times a day. It gives me a option to send in a "panic" report. This happens randomly during the day and night. Any idea of anything new that might be causing this? I am up to date on all applications.
Mac users often ask whether they should install "anti-virus" (AV) software. The usual answer is "no." That answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions.
It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it. AV software is not intended to, and does not, defend against such attacks.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't been checked for security by Apple unless it comes from the App Store, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Help! I guess I can restore it to original factory settings but I am afraid of losing everything. If it helps the iPad is NOT jailbroken. Any ideas or do I have to wait for a future update?
Just to clarify. Once I am done with the iPad and push the sleep button (upper right corner) or just let it sleep from inactivity for a couple minutes, the issue happens when I try to wake it up. I can see the unlock screen with the pin pad but the iPad becomes unresponsive and I cannot enter the numbers or I can enter the numbers but it freezes right after that while the pin pad is still visible. The only thing that fixes it is to hold the home and sleep button for 10-15 seconds and wait a minute for the whole thing to reboot. At that point it usually works. Still, what I liked about the iPad was the convenience of being immediately ready and now I have to reboot many times per day.
I have an iPad2 with the latest update (6.01) and it is not jail broken. Apple help me please! -
When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, what is the purpose of 3G then? This is really nonsense using wifi + 3G iPad. need help ! Thanks.
The file is too large to download via 3G. There is a 20MB limit with 3G. The purpose of having 3G is that you have internet access everywhere and do not need to be near a WiFi hotspot or network.
Not every single thing that you do every single minute of the day on the iPad involves downloading files larger than 20MB. You can surf the internet all day long sitting out in a park somewhere with 3G - but not with a WiFi only iPad - unless you use a hotspot with it.
Try turning off your firewall and anti virus software while you try to download the iOS update. -
Updated itunes to use ipad mini and itunes wont start up now?
i have a ipad3 + iphone4 + ipod touch and just brought ipad mini pluged it into itunes then itunes says have to update to use with ipad mini so i updated it like normal restarted pc and now doesnt work try reinstalling and repairing files still didnt work any ideas?
If anyone would like to know how to fix this, I discovered the answer.
I have no idea what IPv6 is and I care not, but apparently now, all of a sudden, Apple makes iTunes talk to Airport Express units using IPv6. However, it didnt bother to make the Airport Express units expect this first, so iTunes can see the Airport Express, but it cant talk to it.
Anyway, I found that you have to manually go into your Mac settings (scary stuff if you are a non technical person like me) and turn off IPv6.
To do this, go to "Finder > Go > Utilities > Terminal"
type
networksetup -setv6off Wi-Fi (hit enter)
Then type
networksetup -setv6off Ethernet (hit enter)
and magically your iTunes will talk to your Airport Express units again.
I presume at some point we will have to undo this as technology moves on and everything uses IPv6, so when that happens go into Terminal again and type
networksetup -setv6automatic Wi-Fi (hit enter)
Then type
networksetup -setv6automatic (hit enter)
Thanks Apple for that. -
IMac crashes several times per day. What is causing the issue?
Here is the error report.
I am always prompted to "report this issue to Apple" but never hear back as to what the issue actually is.
Can someone decipher the "crash report"?
Thank you!
Anonymous UUID: 90EECEB1-8B18-7E28-D93F-A28EA4557704
Mon Jan 26 21:11:35 2015
panic(cpu 0 caller 0xffffff8000e4e7fa): "A kext releasing a(n) OSData has corrupted the registry."@/SourceCache/xnu/xnu-2422.115.4/libkern/c++/OSObject.cpp:218
Backtrace (CPU 0), Frame : Return Address
0xffffff82ccfa3d90 : 0xffffff8000a22f79
0xffffff82ccfa3e10 : 0xffffff8000e4e7fa
0xffffff82ccfa3e60 : 0xffffff7f81e9251e
0xffffff82ccfa3eb0 : 0xffffff7f81e948df
0xffffff82ccfa3ee0 : 0xffffff7f81e9488f
0xffffff82ccfa3ef0 : 0xffffff7f81e92cc9
0xffffff82ccfa3f30 : 0xffffff7f81ed1e27
0xffffff82ccfa3f50 : 0xffffff7f81ed1dd6
0xffffff82ccfa3f70 : 0xffffff7f81ed1e4c
0xffffff82ccfa3f90 : 0xffffff7f81ed1f40
0xffffff82ccfa3fb0 : 0xffffff8000ad7607
Kernel Extensions in backtrace:
com.apple.iokit.IOBluetoothFamily(4.2.7f3)[7E5FC847-3012-3851-B67C-A1274D8D834F ]@0xffffff7f81e8d000->0xffffff7f81f29fff
dependency: com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xff ffff7f811fc000
dependency: com.apple.iokit.IOReportFamily(23)[EE246983-FE6F-32F3-A5A0-88F3E3CDBA89]@0xffff ff7f81d3c000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000000800000
Kernel text base: 0xffffff8000a00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 17023306605484
last loaded kext at 4898854516476: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f83033000, size 20480)
last unloaded kext at 6271896713280: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f83026000, size 53248)
loaded kexts:
com.Perfect.Driver.SystemAudioRecorder 1.0.0
com.Cycling74.driver.Soundflower 1.6.6
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380.70.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 24 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5358384758334D314131363030433130
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5358384758334D314131363030433130
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: My Book 1230
USB Device: External USB 3.0
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 23.10Thanks for the update on this, Linc. I did try this out and it was helpful, however, I'm back in the same boat again!
Thanks for any help and insight you can offer.
The iMac has resorted to shutting down several times per day again. Here is the latest error report.
Anonymous UUID: 90EECEB1-8B18-7E28-D93F-A28EA4557704
Thu Feb 5 23:44:25 2015
panic(cpu 2 caller 0xffffff7f8cc56a35): "This LVG was created before the fix for <rdar://11023142>, you must recreate your LVGs"@/SourceCache/CoreStorage/CoreStorage-380.70.2/core/btree/btree_impl.h:55
Backtrace (CPU 2), Frame : Return Address
0xffffff82d7e5ba90 : 0xffffff800b023139
0xffffff82d7e5bb10 : 0xffffff7f8cc56a35
0xffffff82d7e5bba0 : 0xffffff7f8cc56a58
0xffffff82d7e5bc30 : 0xffffff7f8cc4bcc7
0xffffff82d7e5bc90 : 0xffffff7f8cc4f711
0xffffff82d7e5bd70 : 0xffffff7f8cc4fb9f
0xffffff82d7e5bf20 : 0xffffff7f8cc4b1af
0xffffff82d7e5bf70 : 0xffffff7f8cc4b10c
0xffffff82d7e5bf80 : 0xffffff7f8cc466e3
0xffffff82d7e5bfb0 : 0xffffff800b0d7c67
Kernel Extensions in backtrace:
com.apple.driver.CoreStorage(380.70.2)[DFECD064-FF24-3CC7-9BB9-2469FCAA15AF]@0x ffffff7f8cbd6000->0xffffff7f8cc98fff
dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f8b648000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Wed Dec 17 19:05:52 PST 2014; root:xnu-2422.115.10~1/RELEASE_X86_64
Kernel UUID: 45486BF2-BDDE-34CB-8C71-606FF3FE181B
Kernel slide: 0x000000000ae00000
Kernel text base: 0xffffff800b000000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 15502458977428
last loaded kext at 11079372093582: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f8d61b000, size 61440)
last unloaded kext at 11199508699870: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8d617000, size 16384)
loaded kexts:
com.Perfect.Driver.SystemAudioRecorder 1.0.0
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f4
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.2.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f4
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.7f4
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.24
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f4
com.apple.iokit.IOSurface 91.1
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOBluetoothFamily 4.2.7f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.24
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380.70.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 24 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5358384758334D314131363030433130
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5358384758334D314131363030433130
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f4 15112, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: My Book 1230
USB Device: External USB 3.0
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB2.0 Printer (Hi-speed)
Thunderbolt Bus: iMac, Apple Inc., 23.10 -
Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs.
Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs. This is a new out of the box iPad Mini 2. Am on a managed network, but have not had this problem previously.
First thing to do is make sure you have the latest version of iTunes on your computer.
This Apple support page will provide more information:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support -
Somehow I have AcronisMigrateEasy on my Mac (I do not remember installing it - it causes Safari to crash several times a day (I get a message blaming the crash on this plugin). How do I get rid of it? Or, does it do anything I want?
There are three popular methods of uninstalling apps on a Mac.
Contact the developer and see if they have an uninstall routine. You can also look in the Apps folder to see if that app has it's own folder and look in the folder for something that will uninstall it.
Drag the app to the trash
Use a utility such as AppCleaner. -
Updated Scrabble on my iPad, now it crashes when I open. How do I fix, without losing games I am playing now?
I have a similar issue. I have the CS4 Design Premium with all updates on an iMac running 10.6. All Adobe apps work except for Flash 10.0.2.566. All apps worked perfectly under 10.5. Within seconds of loading a file or clicking 'New' Flash terminates generating an Apple crash report (see exerpt below) - not an Adobe crash report.
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
(BTW, sometimes a normal Quit is interpreted as a crash by the other CS4 apps. Could this be related?)
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