IOS 7.1.1 Download Error: "Software Update Unavailable"
WHy is this happening? How do I fix?
Are you doing the update thri ITunes and your computer or OTA?
I have had cases where my Itines updater failed the install of a ndew Ios in my IPhone 5, but when I trued it thru the phone as an over the air update it worked fine.
I'm trying the new update thru ITunes and my computer now. If I have a glitch, I'll got back to the OTA install thru the phone alone.
UPDATE on 'da Update:
Doing it thru ITines ghave me a notice my Phone was not eligible for the update.
But after I tried it in genral setting..software update...it bagan downloading ot. I'll see if it installs.
If it does, this is a continuing bug where ITines Notifies me its got an IPhone Update, takes several minutes to download it and says my phone is not eligible.
Similar Messages
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I Can't able to download IOS 7. I n my software update it is giving an error " Unable to check for updates. An error occured while checking for software update". What can be done for this error?
Me too having the same thing what's the solution for this how can I update
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I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already
What did the error message say?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT4623 Unable to update to iOS 7.0. Error displayed "Software Update Unavailable"
I have an iPhone 4. I was able to download iOS 7 but it did not install. Now when I try to install it and error is displayed "Software Update Unavailable"
Have you tried to update via iTunes or via Wifi? Here is the article on how to do both - http://support.apple.com/kb/ht4623
Tell us what it's telling you when you try if you are having issues.
Some common things to try if you are having issues doing it over wifi:
1) Turn on Airplane Mode in Settings.
2) Turn the iPhone off completely for about 2 minutes by holding the power button and sliding the red bar.
3) Turn the iPhone back on and turn off Airplane mode from Step #1. Try to update again.
4) Go to Settings > General > Reset > Reset Network Settings. Then reconnect to your Wifi and try to update again.
If you are getting an error about space, you can delete some apps or information to free up space on your iPhone (You can view what's taking up space in Settings > General > Usage) or you can update via iTunes on the computer. http://support.apple.com/kb/ht4623 -
hi... can someone please help me.. i want to download the latest ios, but do not have the software update option in the general settings....
Connect it to iTunes on a computer and update it from there.
(73609) -
When downloading Iphone software update (version 4.0), I get error message
When downloading Iphone software update (version 4.0), I get error message (stopped err = -3259). Is there a solution for this???
Did anyone solve this?
I'm still having this issue. I also had the same issue when trying to download a large update for an app (43MB). I can download and install smaller udpates but I can't even download the large updates. I've checked all of my firewall settings and they are fine. I've turned off the firewall when trying to download the update and it still does not work. It just keeps saying that my network connection timed out.
I'm not at the stage where I can't install new apps because it requires the latest OS version on my iphone which I can't get! -
Downloading Ipod software update 3.1.1 but get error 3259
What is wrong? I cannot seem to completely download the software update. After partially downloading the file, an error appears that the connection was timed out. Status: stopped (err = -3259)
I do not have a firewall up nor do I have anti-virus software. I'm running itunes 9.Ok, I'm told that it's a timeout error due to internet connection. For whatever reason, when I tried downloading it again during the day, it worked fine. I don't know what the big difference would be from night to day.
An apple expert emailed me:
I understand that you are receiving a message about connection error 3259 when trying to download your purchases.
I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.
Error 3259 is a network timeout error. Sometimes this error can be caused by software on your computer that slows down the network connection. This error can also appear if you are downloading multiple items. I'd like to provide some steps that should help you successfully download your purchases.
It often helps to pause the download and then download items one at a time. These steps will walk you through doing this:
1) Open iTunes.
2) From the Store menu at the top, choose Check for Available Downloads. If you're unable to upgrade and are using iTunes 7, the option will say Check for Purchases.
3) Enter your account name and password, then click Check. Your purchases should begin downloading.
4) Under the STORE section on the left, click Downloads.
5) Click the Pause All button in the lower-right corner. This will temporarily pause all of your downloads.
6) To resume only one of the downloads, click the refresh button that appears to the right of one of the paused downloads.
Certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:
- Firewalls
- Web accelerators
- Ad filters
- Virus protection software
If you have any of this kind of software installed on your computer, you will need to configure each of the applications to allow your internet connection to access iTunes freely. For instructions, please refer to the documentation that came with that software, or contact the software's manufacturer. You'll need to configure the software to allow these domains to send and receive data from the Internet freely:
itunes.apple.com
ax.itunes.apple.com
For assistance in configuring your firewall or accelerator software, you may need to contact the manufacturer or your Internet service provider (ISP). When contacting their support representatives, it may be useful to have the following information:
"Well Known" TCP and UDP Ports Used By Apple Software Products
http://support.apple.com/kb/TS1629
The following article helps Windows users pinpoint software conflicts that could cause the error:
Using MSCONFIG to troubleshoot conflicts in Windows XP
http://support.apple.com/kb/HT1275
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
Once you have managed to allow access to iTunes through other software, please follow these instructions:
1) Sign out of the iTunes Store.
2) Quit the iTunes application.
3) Restart your computer.
4) Open iTunes.
5) Select Check for Available Downloads from the Store menu at the top of iTunes, (if you're unable to upgrade and are using iTunes 7, you'll choose Check for Purchases).
If you can't find this option, you can also click this link to do the same thing:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/checkForPurchases
6) Enter your account name and password, then click Check. The missing item should begin downloading and appear in your Purchased playlist.
Please note that the iTunes Store cannot investigate every user's connection issue. Apple Discussions are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.info.apple.com/itunes
If you are using a dial-up connection, you might consider downloading your purchases over a broadband connection, if you have access to one.
I hope this information is helpful. Thank you for shopping at the iTunes Store. -
why is it when i download the software update for iphone an error pops out when downloading is finish and processing file is being done...i've already tried several time but still the same result.
Disasble the computer's security software during the download and update.
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I was propmted to download a software update and now my ipad has frozen
I set the ipad to download the software update as prompted. I was prompted to connect the ipad to the mains electricity before running the update. I inadvertently (stupidly) forgot to switch on at the wall socket and left the download to run overnight. When I looked at the ipad the following morning the screen displayed the itunes symbol in the centre and what looks like a usb cable leading from this symbol to the home button. I realised I hadn't switched on the mains socket and did so then left the ipad for 24 hours to charge.
Now when I switch on I get the apple symbol and then the same itune and usb cable image and then the machine switches itself off again immediately.
Help please!!Hi..
Place the iPad in recovery mode > iOS: Unable to update or restore
Charge the battery prior to restoring the device.
iPad: Charging the battery -
I am unable to download ANY software updates whatsoever...
I am unable to download any software updates, whether it be Microsoft Office, Adobe or Apple updates. I run the update and I always ultimately get a message that there was an error (unspecified) and the update (du jour) could not be downloaded. I'm running Mac OS X Version 10.6.8 and have been unable to update to any newer version as a result of this issue. Any suggestions?
First things first.
Microsoft Office updates you get here:
http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011
Adobe updates you get here:
http://www.adobe.com/downloads/
Apple updates use Software Update. -
Problems trying to download iPod Software Update 2.0
Ive been trying to download the software update for about 3 hours now, but about every 5 minutes or less i get a error saying:
'There was a problem with the iPod software for the iPod "MyName iPod". The network connection timed out.
Make sure your network settings are correct and your network connection is active, or try again later.'
But, i'm having no problems whatsoever with my connection, it all seems perfectly fine to me.
If anyone could help me at all with any settings that might be able to be changed or something or anything that could stop this message appearing so that my download will actually be able to get somewhere...
Thanks xI am having this same issue trying to download the 1.1.5 update for my touch, it goes for a while then times out, over and over.
Over the last 18 hours I have tried this update about 30 times and it has failed every time, never at the same point, it downloads a different amount every time but it always stops...
No information from Apple on this issue ? Poor show, I would have expected better from the worlds best computer manufacturer, they give the impression that they think of everything but then it´s little things like this that let them down. -
Can I still download iPod software updates? iPod is out of warranty.
Can I still download iPod software updates? iPod is out of warranty.
Can I still download iPod software updates?
Yes, assuming they're compatible with that iPod model. iOS 4 can't be used on the original iPod touch.
iPod is out of warranty.
This only affects how long Apple will freely provide technical support, repairs to, or replacement of the device.
(55217) -
I want to download a software update. How do I do this? I went to settings into general and the icon wasn't there! I need help immediately please!
Welcome to Apple Support Communities
You will only find the Software Update option if you have got iOS 5 or newer, and you say you are using iOS 4, so first you need to use iTunes to update your iPad to the most recent version, which is iOS 7.1 > http://support.apple.com/kb/ht4623 -
Unable to download automatic software updates on macbookair
receiving error message when downloading automatic software update. Error message is... None of the selected updates could be installed. An unexpected error occurred. Appreciate your assistance, thanks GulB
Is your data backed up? IF not, you must before installing anything new:
https://discussions.apple.com/docs/DOC-1992
What updates are you trying to download? Have you tried googling the download links directly?
Just lookup
support.apple.com DL and the name of the update. -
I can not download the software update 4.3 what do i do?
I can not download the software update 4.3 what do i do? Every time I try I get a differnt error message.
Another thing is: which generation iPod Touch do you have? The 2nd gen Touch cannot install iOS4.3. It can go up to iOS4.2, though and I notice you are using 4.1
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