IOS 7.1 and " iTunes could not connect to this iPhone. You do not have permission." BUGGING ME NOW
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ??????
Did you resolve this yet? It took me 3 hours on the phone with support over 2 sessions, but they found the solution.
From the Finder menu:
Go/Go to Folder...
Enter: var/db/lockdown
Select everything in folder and delete
Restart computer
Launch iTunes and plug in phone. It should work (that's what did it for us).
Good luck.
Similar Messages
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Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error
I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
*last chance and I'm backing away sloooowly*
thanks to ANYONE who will suggest ANYTHING at all!!! -
TS2529 ipad could not connect to this computer, you do not have permission
Firtst generation ipad, restored to factory settings and updated software. Still cannot open device in itunes
http://www.apple.com/support/iphone/assistant/itunes/
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Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets. -
Windows 7 Pro
When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?
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Itunes 11.1.5
Mac OS X 10.7.5
IPhone 4 7.0.6
IPhone 5 7.0.6
Ikeep getting this error when I attach the new phone. After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac. What do I need to do to get the new phone attached back to this itunes?
iTunes could not connect to this iPhone. You do not have permission.Im having the same problem after installing ios7.1
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ?????? -
when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
http://support.apple.com/kb/TS3221
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Can't connect iphone4 (ios 4.1) to itunes(10.6). States "iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A).
See http://support.apple.com/kb/TS3221.
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when i try and open itunes a memo pops up saying "itunes could not connect to this iPhone. This device is no longer connected" my iphone is not plugged into my mac so i dont know why its mentioning an iphone nor why i cant open my itunes library?
Each time you connect your iPhone to iTunes, you need to eject it before closing iTunes by clicking on the little "eject" icon shown in iTunes. It seems that sometime in the past, you did not do that.
I'm not sure how to undo the previously done damage, but maybe a reboot of your Mac would help. -
iTunes could not connect to this iPhone because an unknown error occurred (0xE800001).
I’m directly connected to the my Laptop USB 3.0 so no USB problem 1 time I upgrade ios 4.1 (8B117) because of this problem but still haven’t good result
anyone please halp me As soon as possible -
ITunes could not connect to this iPhone. The device is no longer connected
A few days ago, my iPad 3 A1430 screen turned black. Siri was still there but very slow to respond. The following day, the screen display returned (the usual green background colour but a much smaller display and not a single icon present). Siri was back up to speed, could play music, display info but could not respond to calendar enquiries etc. The iPad would switch off but not reboot. I let the battery level drop to zero then re-charged: iPad now working again.
Wanting to back-up my iPad, I ran iTunes version 12.1.0.50 on iMac (Yosemite 10.10.2). I have PCemulator installed and when the iPad connection was made, I received the usual screen prompt for which to connect to Mac or PC. (The problem starts here: - the prompt was flashing on/off). I selected Mac & received the message “iTunes could not connect to this iPhone. The device is no longer connected”.
Rebooted PC and iPad, connecting iPad offers no device prompt, only the same error message.
Successfully backed up iPhone 6 using iTunes.
Upgraded iPad software to IOS 8.2 and connected again. No effect, same error message.
Looked at various Apple posts but couldn’t find a solution. After several iMac & iPad reboots, eventually managed to back-up my iPad and in the process lost all my iPad music built up over the years on my old PC. Managed to recover these music files from my old PC and load them onto iTunes on my iMac. Tried to sync my iPad but back to error message “iTunes could not connect to this iPhone. The device is no longer connected”.
Any solution?I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.
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When I plug my iPhone 4 in to my MacBook Pro, it charges but it is not recognised in iTunes.
After about 30 seconds I get the following message:
"iTunes could not connect to this iPhone. This device is no longer connected."
The device still charges but is not recognised.
I've obviously tried restarting both devices / programs. I'm running the laters versions of iTunes and iOS on my iPhone. I've tried all the steps in the troubleshooting pages, and i've re installed iTunes. Stil no luck.
Any help would be appreciated.
Thanks!I am having a very similar issue with my iPhone 5.
Yesterday I took it to the Apple Store as the battery was draining rapidly, and had the phone restored from an iCloud backup. Everything but my music was synced, and when I returned home to sync my music, the iPhone is only being recognised by iPhoto and I am having error messages from iTunes that the iPhone is not recognised and is unresponsive. I have tried everything I have found online, including trying to connect my phone to my work computer with similar messages.
Please help! -
When I connect my iPad to my iMac I get a repetitive flashing error message "iTunes could not connect to this iPhone. This device is no longer connected." iPhoto eventually launches but iTunes will not launch iTunes. iPad will not charge. Restarted iMac and rebooted iPad and no difference.
Hi GJ374,
Thanks for using Apple Support Communities. This article has steps you can take for issues with your iPad not being correctly recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Ari -
ITunes could not connect to this iPhone because of an unknown error occurred (0xE800007F)
iTunes to iPhone 4 wireless sync fails. iTunes gives me this message:
iTunes could not connect to this iPhone because of anunknown error occurred (0xE800007F)
Windows 7 Pro - (Lastest & Greatest)
iPhone 4 - ios 5.0.1 (Lastest & Greatest)
iTunes 10.5.1.42 (Lastest & Greatest)
A Google search has found a number of other iPhone owners having the same problem, but no resolution. Anyone have a fix for this issue?Hi Annette, i think itunes keeps booting itself because either your ipad or iphone or ipod touch has 'Open iTunes when this ##### is connected' selected in its properties.
to fix, connect whichever device you have to itunes using a cable, select the device in the left colmn and under the 'Summary' tab, deselect 'Open iTunes when this #### is connected'
This was doing the same thing to me. drove me mad.
I too am also having the same issue as the original poster with the cant connect message.
regards
Louis -
ITunes could not connect to this iPhone. You do not have permission.
iTunes could not connect to this iPhone. You do not have permission.
Upgraded iPhone 5 to IOS v7.1 last week and now my Macbook Air(OS X 10.9.2) will NOT recoginize it and continually gives the error message "iTunes could not connect to this iPhone. You do not have permission." when plugged into iTunes (11.5.5)
Called Mac service they told me to restore phone to factory settings - done NO change
Tried different USB cables -NO change - plugged ito friends MacBook - it recognizes the iphone; plugged in froends iPhone to my MBA and iTunes recognozes it.
Took to Mac Service Shop - they told me to reinstall iTunes - done NO change
Back to Mac Service shop - told me to reinstall Maverick - done No Change
H E L P
I now have a factory restored iPhone with NONE of my contacts, messages or apps on it - USELESS
A backup of the iPhone sits on my Macbook Air but it won't recognize the iPhone so that is also USELESS
HELP
PLEASE any suggestions? This is really frustrating OBVIOUSLY there is a bug on the MBA and/or Maverick that is blocking this iphone ONLY
H E L PPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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