IOS 7.1 update problem. Wifi disabled, no longer works. Disappointed with apple response
I have several IOS devices and updated each of them to Apple's release of IOS 7.1.
Unfortunately my iPhone 4s did not update successfully. It was affected by the widely reported issue regarding WiFi being disabled permanently. After the update to IOS 7.1, wifi is no longer an accessible option on the IPhone 4s.
After doing some online research and identifying this as a common problem, I tried some of the suggestions available online such as resetting settings and restoring from backup. None of these suggestions worked.
I brought the iPhone 4s to the apple store at the Rideau Center in Ottawa, Ontario, Canada and spoke to one of the employees. He stated that it was not an apple issue and that it was a problem with my phone that would cost $200 to resolve. He said that it was not a problem related to the ios 7.1 update and that it was a "coincidence" that it happened at the same time as the update to ios 7. 1 and was probably an issue with the wifi chip.
It is surprising to me that applying an update recommended by apple and using the iPhone 4s in the manner in which it was designed (using wifi) would cause this basic function (wifi) to cease to function.
Wifi is an essential part of my day to day use of this device. I am appalled that apple is denying the problem and has no resolution for it.
If anyone else this problem, please go to your nearest apple store and let this forum know your experience in getting the issue resolved.
Somewhere in there, is there a question for us, your fellow users in these user to user support forums?
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I've done extensive testing, and this seems definitely to be related to Apple iOS 8.3, and it seems to be specific to the iPhone 6 and iPhone 6 Plus ONLY.
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Good luck. I'm keeping my fingers crossed this will be fixed for me on or before the 24th. We'll see.
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E6 - belle update problems - WIFI
Hi Just updated my E6 to belle, I waited for update to be available in Slovenia. Now I have nice phone, not a smart phone. I did reset the phone several times.
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IOS 5 software update problems
I updated my iPhone 4S yesterday using an avavilable wi-fi signal, and now, pretty much the only problem I'm having is that when I go into my text messages, it is only showing me #'s as if the person has not been added to my contact list yet. When clicking on the contacts button, I still have all of them, but for whatever reason, wont show up when/if someone sends me a text. I've spoken with Apple care, and they were supposed to call me right back yesterday but never did...I've been trying to mess with it in every which way possible to try and get it resolved, but nothing is working...if anyone else had this problem and figured out a way to resolve it, PLEASE PLEASE PLEASE help me, this is so incredibly frustrating, especially considering I use my phone significantly for text messaging.
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Option 1.
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Apple should NOT be responding with an audible note of surprise when you phone support with your problem when the forums are inundated with countless examples of a problem which has obviously been caused by an IOS upgrade which it would appear is inappropriate for their current iPhone models.
I was hoping for a “special upgrade or replacement offer” for victims of this problem – but cannot wait any longer, so have reluctantly opted for a Mail-In Exchange/Repair. A recent convert to Apple products – 2 Write-Off phones in three years is getting seriously expensive for me! If Apple don’t respond more positively this will I fear get seriously expensive for them too!
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Mac os 10.4.10 software update problem -- my mac does not work anymore :(
hello!
i have a powerbook G4- PPC. just today, i did a software update of my OS to 10.4.10 (it was the available update version according to the automatic uptae) and during the final stage of the installation, it says "a problem was encountered...installation package is moved to trash"
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i don't have a startup disc because the mac is a gift and it was long time ago. is ther a software i can use to fix or revert the changes of the unsuccessful OS update? why is there always a problem when i do OS update? isn't apple software stable?
My mac problems' driving me crazy!!!There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695 -
I've had wifi sync succefully work on my iPhone 4 since iOS 5 was first released but it recently stopped working. I didn't notice at first because I rarely use it. I'm using a Windows 7 64 bit desktop. I'm not sure what the problem is I first tried disabling windows firewall but that did nothing, Then i tried reinstalling itunes with no results. I was wondering wether iTunes match may cause problems with it as i seem to remember it stopping near when I got match about a month ago. Any help would be apreciated as this is really annoying me.
Oh and I'm running itunes 11.1.4 and yea I have uninstalled it and reinstall too
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