IOS 7 Activation Lock

A friend of mine just brought an iPad after update to iOS7 she failed to proceed activation by her apple id.
the Apple ID that register is using @iCloud.com.
sadly to know she lost the Apple ID Username and password and can't remember a security question also.
is there any solution to solve this.???

You can give a try with http://iforgot.apple.com
Hope it helps.

Similar Messages

HT201328 I purchased an iphone off ebay but because of the ios activation lock it won't alloe me to put in my own apple id it tells me to enter the previous owners apple account is there anything i can do?

I purchased an iPhone off eBay and the phone isn't stolen or anything but it has the activation lock on it where it says "this phone is linked to an apple account (****@****.edu) I tried contacting the seller and they thought restoring the phone would remove that but its hasn't any idea what I can do or am I screwed and I need to get my money back

The iOS activation lock is a new feature that will be introduced in iOS 7, and is currently only something that can be used as part of the iOS 7 beta. The activation lock is exactly what the name suggests, it's a lock to prevent activation. This is done so that if the device is stolen, it can't be used. There is no work around you can do on your end, the only way it can be done is for the original owner to remove this device from his "find my iPhone" settings, which he can only do by giving you his appleID login details.
As activation lock is part of iOS 7 developer preview beta, you might get more information at the developer forums however it's more than likely you got ripped off

How do I unlock an iPhone 4 with iOS 7 and bypass the activation lock?

How do I unlock an iPhone 4 with iOS 7 and bypass the activation lock? I can't find the previous owner and I really want to use my new iPhone, I did purchase it Second-Handed.and now I'm stuck. Ive tried recovery mode and nothing still restores and asks me the same thing. Been working on this forever- Please Help!

If you want to risk your money, fine.
To answer your questions
Is this just an iOS 7 feature?
Yes, Activation Lock is an iOS 7 feature.
Could you not restore the device to an earlier version?
No, you cannot downgrade your iOS device.
That may mean jailbreaking, I'm not sure.
Jailbreaking is not supported by Apple or this forum.
Or what about replacing the motherboard?
There are no user serviceable parts on an iPhone.

My icloud activation lock is ON my iphone, which requires an activation login to access the homescreen, but when i log in with the apple ID on the phone, it says the apple ID is not meant to unclock this iphone 5 ios 8.0.2. please help me solve this.

My icloud activation lock is on my iphone, which requires an activation login to access the homescreen, but when i log in with the apple ID on the phone, it says the apple ID is not meant to unclock this iphone 5 ios 8.0.2. please help me solve this.

Yes the phone belongs to me. It was purchased from United Kingdom Vodafone to West Africa, i had to factory unlock to use any sim in it. so it belongs to me. I did the activation myself, now after updating my iphone to the latest update, it required a user id and password to activate the phone, but anytime i enter the details, it tells me the user Id is not correct but the password is correct..

Pls, help. Activation lock with old ID not my ID when update ios 7.0.4

i bought old iphone 4s with ios 7.0.3, i signed in my ID icloud in setting. i update ios to 7.0.4. I get activation lock with old id not my id. I can't pass activation lock my iphone, pls...help me

hoatrieuvan wrote:
i restore ios 7.0.4 and I get the old previous owner ID. pls.... help
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

Disabling iOS 7 Activation Lock in an enterprise environment.

I'm wondering if anyone has found a solution for disabling the new Activation Lock feature in iOS 7 without needing to supervise the device through Apple Configurator? My dilemma is we have about 50 iPhones deployed in our company. The only way I have found to disable the Activation Lock feature is to supervise the device using Apple Configurator. However, if the device is supervised, the user cannot sync it with iTunes on their computer. A lot of our users do sync their iPhones to keep backups, transfer photos, etc. So the way I see it, I am left with two choices:
We supervise all of our iPhones and tell our users they can't sync with iTunes anymore.
We leave them unsupervised and make a policy that whenever we have to wipe a device we make the user disable Find My iPhone first.
Has anyone found a better solution to this? Also if we ever get in a situation where a user leaves the company and they did not disable Find My iPhone, can we send the iPhone back to Apple and have them wipe it? Or would we be left with a nice expensive paper weight?

We just stopped providing phones and instead, cover a set amount of their monthly wireless bill.
If I were in your shoes, I'd offer 2 choices:
1. The same as #1 in your post.
2. Let them bring their own device.
Either you have complete control over it (via the configurator), or no control beyond the ability to wipe the data from a device connected to your Exchange server, require a passcode, etc. That can all be done without the need to supervise them using the configurator.

HT201407 Dear Apple support! My name is Duy Lam. Recently, one of my best friend just upgrade his phone so he gave me his old iphone 4s, white. The phone was ok, but the problem is when I upgraded it to IOS 7.0.4 it activated lock. it request for the ap

Dear Apple support!
My name is Duy Lam. Recently, one of my best friend just upgrade his phone so he gave me his old iphone 4s, white. The phone was ok, but the problem is when I upgraded it to IOS 7.0.4 it activated lock. it request for the apple id ; I had call my friend to ask about that but it's been a long time he couldn't remember the original ID that he had used. so now, could you be able to unlock the phone that i can continues to use this phone. Thank you so much, and I appreciate you all
<Personal Information Edited by Host>

All Apple support contact information is on the web site - http://www.apple.com/contact/
If your friend needs to recover his AppleID used for that iCloud account, then follow the directions here:
http://support.apple.com/kb/HT5787

Activation lock problems iOS 7

Hi there,
On my iPhone on iOS 6, I was signed into my new, current iCloud account and all was working smoothly. But today I updated to iOS 7, and for some reason, it seems to now be signed into my old, now deleted, iCloud account (Apple ID). I can't delete this iCloud account and sign into my new one without the entering the password for my old account, but when it goes to verify the password of my old account, it always fails because the account is deleted. Is there any way to bypass activation lock so I can sign in to my correct iCloud account? It means that my calendar, contacts, mail, notes etc are now not working.
Also a word of warning, you haven't updated already, don't! It's ugly, slow and glitchy! iOS 6 is far superior.
If anyone has any ideas for me please please post them!
Thanks
Jennifer

Each time I erase content and settings on my iphone, I get an email:
Find My iPhone has been disabled on Jordan's iPhone.
With Find My iPhone disabled, this device can no longer be located, placed in Lost Mode, or remotely erased using icloud.com/find or the Find My iPhone iOS app.
In addition, your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone.
What is wrong with Activation Lock?????/

If i enabled findmyiphone in ios 6 i will face activation lock in ios 7 update

if i enabled findmyiphone in ios 6 i will face activation lock in ios 7 update?????

if i installled ios 7 and didint turn off it in ios 6? ...will face activation lock in ios 7 ? thnx for ur reply kappy

HT201441 iOS 7 Activation Lock On My Supervised Devices

Running into huge road blocks with "Activation Lock" feature on iOS7. Our district has about 2500 student iPads which have their own apple ID. At the beginning of the year rollout we were on iOS 6.1.3. We have our students activate find my iPad app. If any re-provisioning had to be done to a device in 6.1.3 such as a passcode lock out, a simple touch with iTunes or Configurator would blow it out and you could move on with the device. Now activation lock in iOS7 has me in a real jam with no option but a complete wipe and loss of data for the student. Seems like I've moved from a scalpel to a chainsaw approach which is killing me. We all know we get handed locked up devices for a myriad of reasons most of which because the student either forgot their apple ID password or passcode. Has anyone found a technical work around for this? We supervise our devices using AirWatch MDM Agent, and use Apple Configurator to create our own profiles.

I don't know of one, but you might get a more definitive answer if you posted this question over in the iPad in Business and Education forum: https://discussions.apple.com/community/ipad/ipad_in_business_and_education?view =discussions.

IOS 7 Activation Lock On My Supervised Devices

Running into huge road blocks with "Activation Lock" feature on iOS7. Our district has about 2500 student iPads which have their own apple ID. At the beginning of the year rollout we were on iOS 6.1.3. We have our students activate find my iPad app. If any re-provisioning had to be done to a device in 6.1.3 such as a passcode lock out, a simple touch with iTunes or Configurator would blow it out and you could move on with the device. Now activation lock in iOS7 has me in a real jam with no option but a complete wipe and loss of data for the student. Seems like I've moved from a scalpel to a chainsaw approach which is killing me. We all know we get handed locked up devices for a myriad of reasons most of which because the student either forgot their apple ID password or passcode. Has anyone found a technical work around for this? We supervise our devices using AirWatch MDM Agent, and use Apple Configurator to create our own profiles.

Hi KSUT,
I work for a school district too, and asked my Apple SE about what to do when we get iPads back that are locked. He told me about a new process to make this easier:
Streamlined email process for removing activation lock
AppleCare has announced a new process to assist institutions with returned devices which may be activated locked. For customers who experience this for the first time please call AppleCare at 800-800-2775 so that the process and needed documentation can be explained. After the initial call customers can email with the required documentation for all Activation Lock Removal requests.
Other options include tracking down the person who previously used this iPad and have them follow one of the resolutions on this page: http://support.apple.com/kb/ts4515
Hope this helps and answers your question!
~Joe

Activation lock ios 7

Dear Sirs
Help me, please!
After upgrading to iOS7 I can not activate my iPhone
serial number: C2YJPGCUDTWD
imei: 013405000856316
I bought it on the secondary market, I have all the documents for this phone: box, the proof of purchase from the store
What should I do so that I can activate the iPhone
Thank you very much, and sorry for my broken English
thank you
With respect Stanislav Svischev

If the iPhone refuses to activate because the former owner set up Find My iPhone and didn't release it, then you cannot now restore or activate the iPhone. You will have to get back with that owner and get them to release the Activation Lock:
http://support.apple.com/kb/HT5818
If you cannot find the owner, or they refuse to help you, then I'm afraid you have purchased an unusable iPhone. You can attempt to get your money back, though that will probably not be possible.
If Find My iPhone was not set up on the device and you're getting the "cannot contact activation server" error message, there are four primary causes of that error:
The activation server is unavailable. Rare, but it happens. Usually fixed within minutes.
Your antivirus or firewall (or your router's firewall) is blocking access to the domain gs.apple.com on ports 80 and 443.
Your phone is jailbroken.
Your phone isn't jailbroken, but the computer you are connected to during the restore or update was used to hack or jailbreak some other iOS device, and its network database was corrupted in the process.
Perhaps this will provide you some clues as to how to proceed. If your iPhone has not been jailbroken, Apple has some troubleshooting suggestions here:
http://support.apple.com/kb/TS3424
If your iPhone has been jailbroken, you're on your own. We can provide no assistance for jailbroken devices in these forums.
Regards.
(part of the above information quoted with gratitude from Lawrence Finch)

Regarding IOS 7 activation lock. For people who are not early adopter or wealthy, relying on second hand purchase to own an IOS 7 device, has any consideration been given? Online purchases are routine. In good faith, many will now suffer for not knowing

I am part of the second hand market, non early adopter, that's trying to use an IOS 7 device. I just bought an Ipod touch 5th gen and an Iphone 5 with IOS 7 and quickly learn that I've just lost many hundreds of dollars because of the activation lock. Of course, I should have known better...be smarter, etc. Now I have two bricks, basically fancy Apple product that're now junks. With IOS 7 and the activation lock, isn't Apple concerns that they will soon frustrate a lot of new and existing users and will also be known for creating increasing number of junk (brick) devices.

Hi Tilnow,
The hope is that the activation lock will deter future thieves. Apple has long been inundated with irate customers who have had their devices lost or stolen, and who are then angry that Apple cannot protect their phone from would-be thieves.
With the new security measures, unless the owner of the phone turns off Find My iPhone, and wipes the phone completely, it is unusable to anyone but that original owner.
I'm sorry you have had such an unfortunate experience with your purchases, but these security measures are as much to protect you from purchasing a stolen phone from an unscrupulous seller as it is to protect a phone you own from being stolen.
Is there no way you can contact the seller(s) and have them turn off Find My iPhone and wipe the device for you?
Going forward, it is the best policy for you to ensure that the seller has done both of these things. If they cannot, then you know that they are probably not on the up and up.
Best of luck going forward,
Cheers,
GB

How to bypass iOS 7.0.4 activation lock

how to bypass ios 7.0.4 activation lock iphone 4?
Any one can help?

Max Ho wrote:
how to bypass ios 7.0.4 activation lock iphone 4?
Replace the logic board, although this will most likely cost as much as the phone, if you can find one.

Bypass iOS 7.1.2 Activation Lock Screen On iPhone5C

how to Bypass iOS 7.1.2 Activation Lock Screen On iPhone5C

You are going to need to reset the password. Go to Manage your Apple ID and click on Reset Password: Apple - My Apple ID
You will have to answer your Security Questions. If you don't remember your Security Questions, contact Apple Support to get them reset:
ACCOUNT SECURITY CONTACT NUMBERS
or by email:
iTunes Support by eMail ww
Cheers,
GB

Activation Lock Broken IOS 7.1.2

I put my phone in recovery mode because I wanted to try to free up space. It seems that Activation Lock is now broken?????????/ How? It does not prompt me to enter a previous persons apple id and password to activate. It just automatically activates itself. I have Find My Iphone turned on and signed in with my apple id but each time i "erase content and settings" it does not prompt me for my apple id and password to activate. What did I do?

Each time I erase content and settings on my iphone, I get an email:
Find My iPhone has been disabled on Jordan's iPhone.
With Find My iPhone disabled, this device can no longer be located, placed in Lost Mode, or remotely erased using icloud.com/find or the Find My iPhone iOS app.
In addition, your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone.
What is wrong with Activation Lock?????/

IOS 7 Activation Lock

Similar Messages

Maybe you are looking for