IOS 7 background audio?

I would like to get some guidance from the AIR team.
I need to know if it is possible to play audio when my app is pushed to the background or when the screen is locked by pressing the power button. My app streams audio from Adobe Media Server 5 using HLS. It relies on StageVideo and Direct mode to support HLS streaming through the Netstream class.
This issue seems to have been dealt with in the bugbase as well as here in the AIR forum. My impression is that the app should be able to play, but I have not been able to get it to play in the background. I would be happy to provide the source code and description file to the air team.
I use Flash Builder 4.7, Apache Flex 4.12, and AIR SDK 13.
Thank you in advance.

Hi,
Can you please share the sample app with source code, swf, app-xml and assets with me at [email protected] with which bug is reproducible?
-Nimisha

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IOS 6 background audio bug

Anyone else find that when trying to play audio in the background From any browser it won't work such as when playing a YouTube video and them wanting to go on Facebook and have the audio playing in the background it just will not work, anyone know a fix for this?

A workaround is available - once you initiate the playback from YouTube, hit Lock button, not the home button. Then bring up the lock screen's playback controls by hitting the Home button twice. Tap play and it should playback.
One thing - if you let the playback complete, you won't be able to playback again. You must bring up the safari again and go thru the above process. I think we have this problem because the quicktime player will automaticaly exit after playing the entire YouTube clip, which was the case only when you have it active on the foreground pre 6.1. Now it seems like even in the background, it will close the player after letting it play till the end. To prevent that, just tap the rewind button at the lock screen playback controls before the clip finishes.

IOS vs Android background audio differences.

I'm using Flash Pro CS6 / Air 3.2 to port to iSO and Android.
On iOS, when the app exits via the Home button or is closed using the Lock button, the audio is essentially "paused" for me without any code and starts up again when the app regains focus.
On Android, when the app exits in any way, the background audio continues to play. I realize I can listen to ACTIVATE/DEACTIVE events and plan accordingly, but I would preffer to have Android pause the audio/app by default, and resume in a similar manner as iOS.
Is this possible? Am I missing something in the SDK for app/device states?

I think and from what i know iOS does multiasking in a different way than Android OS. But that's the last time i know.
By double-tapping the Home button or by 4-finger swyping from the buttom one can see recently opened (and running) apps then delete them one by one but like someone has said if one would like to view running apps its all a single view thing.
With Android OS they are going on the direction of 3 buttons on the bottom. The one button on the right will open all the recent (and running) apps and you can just swype them either to the left or right to delete/stop them.
IS there anything new or improved on iOS6 on the multitasking (and deleting apps) front as far what i have mentioned so far?

IOS 6.1 background audio?

Did Apple disable background audio in 6.1? I can't get it working on anything except for Music...

I can confirm that background audio playback is no longer functioning, I use that feature ALOT so this is a big problem for me.
iPhone 5 iOS 6.1

Can you control background audio with native IOS buttons?

I have background audio working but would like to control the audio using the native buttons. Is this possible with Air 3.3?
Not important but.. is airplay possible?

Sorry but Airplay is currently not supported in AIR.

Ipad background audio from video when multitasking

Hello.
This is a request if people can either feedback On their present experience or try this out themselves first and feedback.
I have an ipad 1. When ever i try to get background audio to play from video when multitasking in another app, eg safari, from any video app including plex, airvideo, vlc, and the original apple video app. All that occurs is that the icon changes to the ipod and a random song is played from my music library instead of the audio from the video i was watching. This does not matter if the video file is streamed or stored on the ipad itself.
There is one slight and occasional proviso to this, as at times if the video file is tagged in itunes as 'music' rather than 'movie' or 'tv show' etc then it does on occasions work, and on occasions youtube videos will play in the background. But most of the time these aspects also dont function int he background with the ipod icon instantly replacing which ever video app icon i tried to use in the background.
Now my sons iphone 4 manages to function correctly and always plays video in the background when multitasking.
I have asked this question before on this forum, with no response, so booked a visit to my local genius bar. Where they checked my ipad and agreed it wasnt working as ios should, then interestingly they attempted to do the same on an ipad 2 and it failed to work in exactly the same way. Their response was that this was obviously a fault of the ipad ios, possibly due to the ipad having a separate video app where as the iphone has video within its generic ipod app.
I did the usual by informing apple via of this bug through the feedback system, and requested that the genius bar do the same. But having thought about this, and failed to see any other users on this forum who are also puzzled at this lack of what i think is an important function, i wonder if this means that i am the only one who likes to listen to video when im browsing, so dont need it, or wether everyone elses ipads function as ios should do, and for some reason both my ipad, and the ipad 2 tested in the shop are at fault.
So can i request if others reading this can have a go to see if their ipad will play background audio from video when multitasking, or if the same problem occurs.
Thanks very much this is really appreciated.

Oops clicked the wrong button, I meant to click a 'helpful answer' as it hard to have a correct answer to such a question.
But thanks for the replies.
It looks like this is a bug in ios solely for the ipad, as it does work fine on the iphone although wonder which way the ipod touch will perform. interestingly it looks like i may also be in the minority of wishing to listen to video files as I browse:)
Which probably means apple may never get around to sorting it, as no one else uses the function.
Anyway thanks for the replies, if any one else wants to see the bug have a go and comment, i find it funny how I seem to be the only one to have found it to date.
R:)

Background audio increases after paused or interaction is used

I'm using Captivate 7. I have background audio playing. Adjust background audio volume on slides with audio is set to 15%. When played, the .swf file sounds great, until you pause it, or an interaction is used (glossary). When it starts again, it plays at full volume over powering the narrative. Any suggestions?

Is it all browsers that you are having problems with, or is just Safari (and I assume that your last post means that other apps are ok) ?
If only Safari then try clearing its cache : Settings > Safari > Clear History And Website Data (Clear Cookies And Data on iOS 5, 6, 7 and also Clear History)
Close Safari via the iPad's taskbar (I'm assuming that your iPad is on iOS 7+) : double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
And do a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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AIR 3.3 stop background audio when another audio app is launched?

I currently have audio playing in the background in my AIR app for iOS. My problem is that when you have the audio playing in the background, and you launch any other audio app on your phone...the audio starts to overlap because my AIR app does not stop playing audio. So when you open Pandora, Music, IHeartRadio, Youtube, etc...the AIR audio still plays.
Is this fixed in the AIR 3.3 release with the <executeInBackground> tag? Or is there another way for my AIR app to recognize that another audio app is launching? All the afformentioned apps play nice together like that.
I would think this would be grounds for not being accepted in the iTunes store.
I really need some answers because my app is set to go live soon and this will be a game changer if I cannot fix it. I will probably have to try and create it in objective C
Thanks in advance for any help!
-- I posted this in the wrong place last night and meant to post it here. --

Thanks a lot for the reply!
It is very unfortunate that there is not a solution to this. It seems that building an audio/music player app via AIR for iOS is not really feasable due to this limitation.
I would think the use case would be larger for my case because typically, when you launch a game on your iPhone, the background audio application stops the music. Or maybe just have a listener that could detect if another app was launched at least, so you could stop your AIR audio by choice. That would be great.
Do you see this as grounds for an audio app being rejected? If the background audio does not stop unless you physically go back into the app and pause it?
Thanks.

I can't get background audio to work in garage band 1.3 ios6.1 .also no options in settings to turn it on?

I can't get background audio to work in garage band 1.3 iOS 6.1 also no option in settings to turn on or off?

I had the same problem, try this:
In your home directory, go to Library/Caches/
(make sure you are in the library in your home directory, not the library at the root level of the hard disk).
and remove this file: com.apple.audiounits.cache
You can drag it to your desktop if you like or throw it away.
Then relaunch garage band, it will rescan all audio units.
If you have the Kontakt audio unit installed in YourHardDiskName/Library/Audio/Plug-Ins/Components it should recognize it and include it in your list. You can toss that cache file any time you want Garage Band to rescan your audio units.
I had a problem with Kontakt on an upgrade that broke it, GarageBand saw it and put Kontakt on its list of broken Audio Units, it would never load it after that... after a new rescan, it was fine.
Good luck

How do I stop background audio clips from playing while browsing sites?

Firefox is my default browser. I use Google chrome and Internet explorer sessions for background monitoring news site sessions at the same time. I have no problem with the other two browsers. While surfing with Firefox I get unwanted background audio clips that start and run by themselves. I cannot stop them. They run and then stop by their self. They are some sort of adware and I cannot find the source to remove them. I also get video clips sometimes that I can stop that run around the outside of the active window I am viewing. These is very annoying. I have uninstalled Firefox and reinstalled it but the problem does not go away. I antivirus software, registry change protection software, and registry cleaning software. The problem is with the default browser.
How can I locate and remove the plugin, addin or service that starts this annoying activity. I have no special unwanted toolbars installed. There is nothing in the installed programs list in the control that shouldn't be there.

I had a similar problem to this. EVERYTIME i started firefox, it would play an audio clip from a flash game i played a while ago, it would last 5 minutes before finishing. i tried the starting in safe mode, but that didn't work for me, so after that i then tried RESETTING firefox, and that has worked for me.
On another side of startup problems, firefox would also open up a new tab on startup, usually 22find.com or do-search.com. i know these are caused by a virus and have since deleted it, but it had changed a preference file in firefox causing it to continue to open on startup.
Having since done the firefox reset, i haven't had either of these problems AT ALL! would recommend this as a possible fix for you friend before trying any lengthy troubleshooting process or downloading any extra anti-virus removal software.
here's the like to showing you how to reset firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

Can no longer preview background audio accurately, efficiently in Captivate 7

I'm currently using Captivate 7.0.1.237 on a Mac running OS X Yosemite 10.10.1.
As far as I know, Captivate has never allowed for Background audio previews to work anywhere but in (Preview > Project) and (Preview > web [or] HTML5). Those aren't ideal, but I used to have no problem fast-forwarding the preview to see what adjustments needed to be made to sync background audio voiceovers to slide content. (FYI - I can't record to each slide because I'm combining recordings with static slides. Tried, failed.)
Since upgrading to Yosemite, I have been unable to scrub (rewind/fast forward) in any of the preview modes without losing the synchronization of the voiceover audio I have in the background. Previewing in web browsers doesn't even work at all any more. {Error: This webpage is not available.} The video will rewind/fast forward, but the audio doesn't recognize the timestamp.
So, this means that now the only method I have for timing audio to video is previewing the entire project (Preview > Project). I am working on developing a set of 15 different videos (eventually MP4 output, so no interactions), each of which is between 3-8 minutes in length. Each project is between 25-60 slides. Say I create content on the last slide (which might be 5-10 objects per slide,) I have to preview the entire 8-minute video without pausing, rewinding, or fast-forwarding - every. single. time. I add. or change. some content.
This problem has led to me working 10+ hours in a day attempting to sync audio to animations for just one project. This is totally unacceptable.
PLEASE HELP!!! I've searched high and low through the documentation, FAQs, and message boards and I'm coming up empty.

Thanks for considering the problem! Unfortunately, as I stated above, the voiceover needs to be a background audio file that plays throughout the project. It's not possible to record audio-per-slide because of the structure of the video - and because I do a lot of editing of the audio files for 8-minute videos.
FYI - I was able to have a chat conversation with a support tech. Here is the transcript of that chat:
Anvinder: We have not tested the workflow of captivate 7 with yosemite so far.
Anvinder: You might find some inconsistencies.
AMANDA: So, is there no solution to this error?
AMANDA: Do I need to publish the entire project every single time I make a small change?
AMANDA: Has Captivate 8 shown this error in Yosemite?
Anvinder: In order to make the changes evident in the output you need to publish the whole output.
Anvinder: Amanda, the best practice is to publish the whole project.We are in testing phase for the same. You can download the trial version of captivate 8 and work on it on yosemite.
If you have a suggestion for a better workflow for creating tutorial videos (ultimately published to YouTube) that need to include the following, please share!
a voiceover
heavily animated explanations of concepts
live screen capture of business processes in software
Thanks!

Background audio not adjusting after project is paused when published to Flash. Any suggestions?

Hello,
I'm working with:
Captivate 6
Mac OS X 10.8.2
Flash Player is updated to most recent version
My project contains background audio music set to adjust to slide audio. When I publish to Flash the background audio adjusts appropriately until I pause the video and then resume. Once the video resumes the background audio no longer adjusts to slide audio. So basically anytime a learner pauses the video and then resumes the background audio drowns the slide audio out. I've tried this with multiple projects and get the same result.
When I publish in HTML5 it works fine. But I cannot use HTML5 because my project contains necessary rollover objects and captions, slide transitions, text animations, and other effects that HTML5 does not support.
I've to remove and re-add the background audio, uninstall and reinstall Captivate, adjust the background and slide volume levels, uncheck loop audio, and pretty much any audio settings and publish settings I can think of.
Can someone else with the same OS and Captivate version try and see if they encounter the same problem when publishing to Flash?
Or does anyone have a solution/workaround?
Thank You!

Hi folks
Sorry, I don't have a fix to offer. Only an observation. I'm rather surprised to see this many folks actually USING background audio. I say that, because I have facilitated hundreds of Captivate classes over the years. And there are lots of folks with Instructional Design background that attend. And in so many of the classes, when we reach the audio section and we cover how to use Background Audio, the same comment is made.
The comment is that generally speaking, it is their opinion that from an Instructional Design standpoint, background music is a "no no" and should be avoided because it detracts from the learning objective.
Perhaps the link below will help.
Click here
Cheers... Rick

Background audio too loud in QuickTime Pro export

I created a movie in QT Pro 7.6.6 with a background audio track and voiceover for each photo. It sounds great in QT Pro, but when I export it (mov and wmv), the background music drowns out the voiceover. I am desperate to finish this for my niece for her dad for Fathers Day. Need to get in the mail today! Any help would be greatly apprciated. Thanks.

I created a movie in QT Pro 7.6.6 with a background audio track and voiceover for each photo. It sounds great in QT Pro, but when I export it (mov and wmv), the background music drowns out the voiceover. I am desperate to finish this for my niece for her dad for Fathers Day. Need to get in the mail today! Any help would be greatly apprciated.
Not sure what work flow you were using to change relative volume of individual tracks but suspect any export action would automatically force a "reset" of the audio levels/settings before flattening during export. A better approach would likely be to create the file using GarageBand which allows you to set relative audio levels for each audio track independently and then set the final level of the "master" audio track separately. You can also split and duck individual audio tracks and/or "rubberband" the master track if desired before the final export.

Captive Background Audio - Not converting in C7 Upgrade

Problem 1:
When upgrading files to Captivate 7 I am having a problem with my background audio.
I have music that plays during the training. (Background audio)
On slides with narration the background audio is set to play at 10% volume. Some of these slides have narration AND videos.
IF there is a video included the background audio reverts to the full volume.
I have trouble shot the heck out of this issue and nothing I do seems to work. Has anyone else had this problem? My trainings were created in C5.5. I have tried upgrading them to C6 and C7, the problem exists with both.
Problem 2:
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I need a solution for one of these issues. I don't care which, I just need to be able to use my trainings in my new LMS.
Between the two problems I have had open issues with Adobe support for 2 months. They tell me they are working on it, it's being escalated, but everytime I call to check in there is some excuse why they have no info for me. I am running out of time. I need to Launch my new LMS so I am hoping some savy users out there can HELP ME!!

Hi,
Problem1 is not reproducible at our end.
After upgrading from Cp5.5 to Cp7, value of background audio is retained properly.
Are you seeing this issue in all the upgraded projects ?
If issue is specific to few projects only, can you please upload your Cp5.5 project file to acrobat.com and send me the download link at [email protected]
Regards,
Haridoss

Button for background audio toggle? (C6)

Hi everybody,
is it possible to insert a button that toggles ONLY the background audio, which is set for the complete presentation?
If you are listening to a web based presentation the backgorund music might be annoying for some listeners and they just want to hear the speaker's voice. So it would be helpful to switch background audio to off by clicking a button.
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IOS 7 background audio?

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