IOS 7 Can no longer connect iPad to iTunes

Just installed IOS 7. Also, updated to new version of iTunes. Now, I cannot connect iPad 4 to iTunes. Also, I continually get message "Trust This Computer?" when  I try to connect iPad you iTunes even though I always answer Trust

I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.

Similar Messages

  • With verson 12.01.26 my iTunes can no longer connect to the iTunes store or iTunes Match

    After downloading iTunes version 12.01.26 on my PC my iTunes can no longer connect to the iTunes store or iTunes Match. My itunes displayed a message at the top that it was connecting to the iTunes Store. After closing my laptop and opening it again after a few hours, there was a message stating that my computer was unable to connect to iTunes because of a problem with my internet connection. My laptop is connecting fine with the internet, yet not through the iTunes program, or at least it seems that way. I'm not positive but  feel like the issue may have stemmed when I downloaded the new version, I think maybe I messed up the process somehow by closing my computer or something.

    Hello there, gracieflad.
    The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
    Can't connect to the iTunes Store - Apple Support
    Thanks for reachign out to Apple Support Communities.
    Cheers,
    Pedro.

  • I can no longer connect to the iTunes Store on my laptop, what could the problem be?

    I can no longer connect to the iTunes Store on my laptop, what could the problem be?

    Hi curterb,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    - Brenden

  • Can no longer connect iPad Mini 2 to iPhone 6 Personal Hotspot (iOS 8.1.2 on both)

    I can no longer connect my iPad Mini 2 w/ iOS 8.1.2 to connect to my iPhone 6 (iOS 8.1.2, Verizon Wireless) running Personal Hotspot.The iPad displays the error "Remote Hotspot Failure - Unable to start personal hotspot "iPhone.  However, my Windows 8.1 laptop connects to the iPhone just fine. The iPad connection problem occurs with or without the Windows laptop connected or even turned on.
    Both the iPhone and iPad have Bluetooth and WiFi on, and the iPhone has Hotspot active. The iPad shows the iPhone Personal Hotspot on the WiFi Settings page, but throws the error each time i attempt to connect. Additionally, the iPhone shows 1 Connection on Personal Hotspot even though I have no devices connected. I have reset my network settings twice on both the iPhone and iPad.
    BTW - I used to be able to connect the iPad to the Hotspot prior to updating to iOS 8.1.2 on both devices.

    Forgetting the hotspot on the iPad sent me in the right direction. I now have it working correctly, and seem to have diagnosed the cause.
    The cause seems to be that I had connected the iPad to the Hotspot via Bluetooth. Once I figured out how to delete that link, I was finally able to connect to the Hotspot. Here is what I had to do:
    On the iPhone:
    - Turn on WiFi and Bluetooth
    - Turn on Personal Hotspot and change the Hotspot password (this may not have been necessary, but things are now working)
    On the iPad:
    Reset all network settings:
    Settings -> General -> Reset (at bottom of page) -> Reset Network Settings (deletes all known networks and their passwords and restarts the iPad)
    Turn on WiFi and Bluetooth (I had found that Bluetooth must be on is necessary in some other research)
    DO NOT CONNECT TO THE PERSONAL HOTSPOT USING BLUETOOTH - DON'T GO THERE!
    Connect to the Hotspot using WiFi
    Settings ->WiFi
    - Wait until you see "iPhone" under PERSONAL HOTSPOTS (or maybe CHOOSE A NETWORK)
    - Select "iPhone"
    - Enter the (new) password that you set on for the PERSONAL HOTSPOT on the iPhone
    You should now be connected via WiFi
    Bottom line: Unless you have some VERY compelling reason to connect to the Hotspot via Bluetooth, NEVER do it. WiFi speed is multiples that of Bluetooth. With WiFi using Broadband Speedtest over Verizon LTE - 2 bars/dots - I am consistently getting between 15 and 20 Mb download and 3-15 Mb upload. With Bluteooth using the same test, I was getting about 1 Mb maximum upload and download.
    I hope this solves the problem for all reading this thread. And thank you ManSinha for the helpful clue.

  • TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

    My family recently gave me an iPad for Mother's Day. It's been really awesome, but suddenly today I began getting an error: "Cannot connect to iTunes Store."
    The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
    I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
    Am I missing something? Why would it work fine one minute and get all quirky the next?
    Help me Obi-wan Kenobi; you're my only hope.

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Can No Longer Connect Wirelessly to ITunes With My IPod Touch

    While I can connect to the Internet with my IPod Touch through my router, I cannot seem to connect to ITunes wirelessly. My device only shows when I have it connected through the cable directly. The Apple help site hasn't been much good, as they suggested to completely uninstall ITunes (I followed their instructions implicitly) and re-install. Same problem. Not sure if this has anything to do with the new OS....but it's suspicious.

    Diolacles wrote:
    Not sure if I was included in this question, but I'll answer anyway. My computer that I have ITunes on is hard wired into the router, which makes sense since it's on my computer desk But as I said, wireless works fine so It's logically not the IPod, it's not the router, so it has to be either the new OS or ITunes.
    I have Rogers Cable and a Cisco Modem/router.
    How do you quote posts on here?
    Yep, you were included...
    To add a quote, click Reply, and at the top of the reply window is a tool bar.  Click the icon to the right of the smiley face....
    Funny thing is, my desktop is hard wired too, but for grins and giggles I put iTunes on one of my laptops, and used the laptop to reset my iPod to factory settings.  Wireless synch still didn't work....
    What really aggravates me is when you go to the KB to find out how to troubleshoot an issue, the articles are pretty much blank.  Click here, set that, but no real explanation of how stuff works or what can cause it to break....
    One thing I have noticed is the KB article says that after you tell iTunes to use Wireless Synch if you don not eject the deivce, it will stay connected when you unplug it...  I never saw that behavior....

  • All of a sudden, when I open my itunes program I can no longer connect to the itunes store.

    All of my songs and files are still in the library, but when I click on "store" - nothing.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I can no longer connect to itunes store ot internet radio

    I can no longer connect to the itunes store or internet radio.  Internet connection is OK.  Everything used to work just fine.  I have uninstalled and reinstalled Itunes a couple of times with no luck.  Itunes itself works fine.  My download speed is around 20 Mbps.  Why would Itunes radio suddenly be inaccessible? 

    Maybe check you are logged into your Apple ID.

  • My Kids can no longer connect to iTunes Store

    It seems that after the latest security patch, my children can no longer connect to the iTunes store. It just hangs and never connects to the main page. They can view there account information, but when they try to connect to the main store...it hangs. I can log into the same machine and connect to the store immediately. I checked the Parental Controls and it seems fine, nothing changed.
    Help, I have angry children who want to purchase music.

    I don't know if this will help or not, but the same thing happened to my kids' macbook. I didn't have the parental settings on the iTunes store on, but I did have the settings on the Parental Controls for the MB enabled. Although I had 'unchecked' everything, I had to actually disable it for the kids to buy anything.
    A pain, I know, but hopefully there's a work around for it. My kids itunes started that whenever we downloaded the last OSX security update. You can turn the settings off, have the kids download the music, then turn the settings back on. Like I say--a pain, but doable.
    Hope this helps.

  • Hello. I recently updated my ipad to ios 8.1 and i can no longer connect it to my macbook (osx 10.5.8). itunes (10.6.3) does not recognize it. how can i delete around 3000 pics i imported to my ipad from my old macbook?

    hello. I recently updated my ipad to ios 8.1 and i can no longer connect it to my macbook (osx 10.5.8). itunes (10.6.3) does not recognize it. how can i delete around 3000 pics i imported to my ipad from my old macbook?

    Click here, buy a Mac OS X 10.6 DVD, and then run the 10.6.8 combo updater.
    (90452)

  • I have a uk iTunes account but have moved to the Netherlands and can no longer connect to the iStore from my iPad. Do I need to update my iTunes account to a Dutch one?

    I have a uk iTunes account but have moved to the Netherlands and can no longer connect or make purchases. Do I need to change my account to a Dutch one?

    You can't transfer any content from one account to another account (nor can accounts be merged) - all content will remain tied to the account that downloaded it.
    Do you not have copies of all of your downloads e.g. on your computer or backup of your downloads/library ? Whilst you are in Australia you can't redownload your UK purchases (you have to be in a country to use its store), if you have them on your computer's iTunes library then you should be able to stream them from it to your Apple TV

  • Can no longer connect to wireless router after upgrading to iTunes 9.2

    My wireless connection was fine (using MacBook). After upgrading iTunes, I can not longer connect to router/modem wirelessly - am tethered with an ethernet cable. Spent 1 1/2 hours on phone with AT&T support reseting the passwords, security, etc. A PC laptop accepts password and can connect. My iPhone still can connect. But my MacBook (OS X 10.6) will not recognize my password for the modem/router. Everything has been re-booted and reset to original settings. Also, I received an iPad yesterday and it won't accept the password for our home wireless network. The password is correct because I am using it on other devices that are connecting to the network. Any ideas?

    Yes, but the issue is not with Lion directly; there seems to be something with the upgraded system, perhaps a legacy setting or pref... I've scoured the system to no avail. I'm actually about to reinstall 10.6 - wasted too much time on this issue.
    Thanks for your help.
    D

  • I can no longer connect to the available wi fi networks with my ipad 1

    For some reason I can no longer connect to the available wi-fi networks with my ipad...help

    If no change after powering your iPad off and on and/or after a reset which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release, try resetting network settings on your iPad at Settings > General > Reset > Reset Network Settings. This will erase all saved wi-fi network settings from your iPad. This will require rejoining every wi-fi network your iPad has access to when returning within range of such a network.
    If no change after this, try restoring your iPad with iTunes as a new iPad or not from your iPad's backup.
    If no change after restoring as a new iPad, your iPad has a hardware problem.

  • Updated to iOS 7.1.2 - Can no longer connect to WiFi

    There is clearly a bug introduced after updating to iOS 7.1.2 and I inadvertently repeated this mistake on two iPhones (5 and 4S).
    Immediately after updating to the latest iOS, I was experiencing sporadic WiFi drop outs, especially for short time immediately after taking the phone out of standby.
    Then I attempted someone's 'brilliant' suggestion of selecting "Forget Network" and then adding it back in. THAT was a huge mistake because after doing that and reconnecting to my WiFi network, everything seemed fine until I woke the phone (iPhone 5) from its next standby. Since then, I can no longer connect to my WiFi network. In fact, no WiFi networks in my vicinity appear! In order words, I am now completely reliant on my limited data plan!
    To make matters worse, because of this screw up, my cell data plan exceeded my 3 GB usage and I had to pay $60 in overage for July! I am not happy!
    This is made even more outrageous considering that Apple hasn't acknowledge this issue!
    BTW, I have tried and wasted a LOT of time trying each of these so-called Apple remedies:
    Blog entry titled, "
    How to fix Wi-Fi issues on your iPhone or iPad after updating to iOS 7.1.2"

    AmishCake wrote:
    There is no need for Apple to acknowledge anything, because it is not a bug.
    Yeah, I've seen the play out before with past iOS updates (re: unresponsive slide to unlock/cannot answer calls). Thousands of people complain but the AFB's jump all over them by calling them newbs or worse. Then Apple releases a patch and the problems quietly disappear. It is kind of annoying to see this replay! Please don't be so sure that it isn't a bug. The fact is, Apple made patches and despite the homogeneous nature of iPhones, there are still literally millions of possible ways that iOS patches can affect some phones but not all phones. You cannot claim unequivocally, that this is NOT a bug.
    So you are suggesting that all the complaints about this issue are imaginary?
    As it relates to my situation, I have two iPods, one iPad, two iPhones, a desktop, and an Android tablet.... only the two iPhones lose the WiFi connection (during standby) and these devices were both updated to iOS 7.1.2.
    Solution: It's the WiFi on my router that is at fault?
    AmishCake wrote:
    Millions of people are NOT experiencing this issue. Have you tried rebooting your router by unplugging it for 30-60 seconds?
    I never made any claim as to the number of people affected. Besides, even if only 50 people posted messages to this forum, the number of people who do not participate in the Apple forum far outnumber the people who do.
    With all due respect, I appreciate your attempt to help. In fact, to humor you... I will power off my router, just like you describe (can't hurt... it hasn't been powered down in about a year now).
    I'll reply back with a "thank you", if your suggestion worked.

  • I set up Keychain and do not have access to the telephone I gave.  Now I can no longer connect my ipad to my windows computer.  I can not turn off Keychain...it is awaiting authorization from the SMS on the telephone I do not have access to.

    I set up Keychain and do not have access to the telephone I gave.  Now I can no longer connect my ipad to my windows computer, itunes does not automatically open when I plug in the USB.  I can not turn off Keychain in my ipad since authorization is pending awaiting the code sent by SMS, which I can not get.  Can someone advise how to get rid of Keychain.  Should I cancel my icloud account?

    I appreciate your help.
    Have reset the ipad, but that changed nothing.  I can not turn off Keychain, iit remains "pending approval".  Probably, the only thing to do is to close my icloud account...which I hate to do since there is a lot of data saved there.  But, I am unable to back the ipad up on my Windows 8 computer because itunes no longer opens when the ipad is attached.
    Oh well...computers are computers and it is impossible to cover 100% of the situations.
    Keychain iss not the best app for someone who lives in 3 different countries.
    Thanks

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