IOS 7 Configurator Restore

Has anyone else had this issue or something simmilar?
With Configurator 1.4.2 and iOS 7.0.3 the devices will freeze mid supervision restore or will constantly state that the supervision profile cannot be verified. In either case, I have to force restart the iPad, reset it, unsupervise, and finally re-supervise the device. This has only recently happened with iOS 7 and Configurator 1.4.

I have gotten this resolved, but as to how i got this accomplished I am unsure. I ended up deleting the backup image I had created, and starting over from the beginning. I then created a backup at each step of the process, then tested it to see if it failed to apply. At no step in the process did the process fail, so I dont have a clue what change was the culprit. The last issue I'm having, which appears to be fairly widespread, is that when the image is applied theres a 3-5 minute hang where it stays in the "waiting for device to be ready" state. Im not overly concerned about this but it is a pain to have to wait so long for each device to finish. Anyone have a clue about this?

Similar Messages

HT4972 Why must I erase iOS 4 , (restore) iPads 2 to move forward with updates? I don't understand this. Why such an inconvience?

TWhy must I erase iOS 4 , (restore) iPads 2 to move forward with updates? I don't understand this. Why such an inconvience?

Because that is how all iOS upgrades are done. The device must first be erased. If you don't like the inconvenience then you are free to do nothing or continue to complain about it. It's your choice.

Even though iOS cannot restore backups of newer devices, can it restore data from an older device using 7.1.2 to a newer device using iOS8

iPhone 4s 16GB running iOS 7.1.2. Even though iOS cannot restore backups of newer devices, can it restore data from an older device using 7.1.2 to a newer device using iOS8

Hi ,
Welcome to the Apple Support Communities!
I understand that you cannot use your Wi-Fi after the latest update to your iPhone 4s. I know you have already done some great troubleshooting by restoring with iTunes but the Wi-Fi becomes unavailable very quickly after you set it up. Go ahead and set up the iPhone so you can get into the Setting and then follow the steps provided in the attached article.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Resolution
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you complete all of these steps and still are not able to access the Wi-Fi, it may be necessary to follow the link at the bottom of the page and contact Apple Support.
Have a great day,
-Joe

IOS Configuration Profile Reference outdated

Hi,
I'm currently writing a technical draft iPhone policy for our enterprise. The iPhone configuration utility is a nice tool to create such a policy but it is not really usable for documentation of the different directives. Therefore I was looking for another documentation. The «iOS Configuration Profile Reference» seems to be a nice document, since it describes every single directive.
Unfortunately I had to find out, that there are much more parameters in the current iPhone configuration Utility 3.3 (274) then specified in the iOS Configuration Profile Reference - even it's version is dated to 2011-03-08.
Does anybody know if there is a more current Version of this document, or another paper which specifies all possible parameters?
Chris

any one can help to answer the quesiton?

IOS Configurator Group

Hi,
How do I create an IOS Configurator group?
What exactly are the prerequisites to create this group?
We plan the distribution of the profiles through the Apple configurator.
regards
mhuelskamp

Originally Posted by dmantz
Would this documentation be the piece you are requesting? https://www.novell.com/documentation...nfigurator.pdf I used this for establishing profiles on our classroom sets of iPads.
the Problem is, that i can't see the Button "Export Profile for Configurator" on the Page - System > Organisation.
regards
mhuelskamp

IOS 7 RESTORE ERROR 40

I want to restore back to ios 7 and i found myself stuck in a recovery mode loop. I try to restore but all I get is ERROR 40. PLEASE HELP. YES I DISABLED THE FIREWALL AND ALL THAT. PLEASE FIX ITUNES

Hi,
From http://support.apple.com/kb/HT1937
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Hope that helps.

Apple Configurator - restore failed

I work in an educational institution. I want to be able to set up one ipad, back that up using configurator and then restore that backup to all my other ipads. I have updated all ipads to IOS 6. I update all apps on one machine and put them in the folders that I want. I created a profile that has the network login information and a few restrictions. I backup the ipad that I have configured and then try to have it restored to the other ipads. I get either restore failed or profile not verified. Either way, the apps are not on the ipad I am trying to restore to. I have legal copies of all apps, some bought through the volume purchase plan and many free apps. When the restore fails it is because it timed out. Any suggestions?

I'm the IT tech at our University's library and we have 20 iPads surpervised. i'm having this problem too since the iOs6 update. I've tried to pinpoint a specific faulty application but found out that when I get to a certain number of icons (I tried with an app and with a web clip) the backup restore is failing.
If I click on the iPad's power button as soon as the screen shuts off when it shouldn't, the restore process finishes normally and the iPad can be used normally and there's no app missing. If I wait for the timeout (yellow error icon and restore failed message) with the iPad still connected to the MAC and I power on the iPad, Apple Configurator detects the iPad and restarts the restore cycle but always hangs at the same step.
The only way to get past this is to stand next to the iPad when in restore mode and press the power on button for 2 seconds at the step where you should see the Apple logo and the progress bar. This is really annoying and I was hoping for a fix in Apple Configurator v1.2.1...
Please tell me if you find a workaround or a fix...

Apple Configurator - Restore failed- is there a fullproof workflow?

Hey all,
I have had to switch out machines in which I am running configurator off of. I have up to date versions of IOS installed on the machine and devices. I have the latest version of apple configurator installed as well. I am installing close to 150 apps on iPad's and I have to put everything in to folders. As far as I know there are only two options for doing this.
Option 1
Do it through iTunes (The easy way)
Option 2
Load all the apps on an ipad using configurator and to drag all the icons with your finger and make folders (the hard way)
I went ahead and made a master ipad image in itunes and then realized when I went to supervise an ipad that everything would be gone (Doh)
I have since SUPERVISED an ipad first and then went in to settings and disabled auto refresh. I then took this supervised ipad and brought in to itunes.
I placed all of the apps on the device and moved them in to a folder. I have created a perfect ipad image again and created a backup in configurator. No matter what I do I can't get a backup of an ipad to succseffuly restore in configurator. The ipad goes through the restore process but it turns off and doesn't turn back on. Is there a fool proof workflow out there right now?
I haven't tried Option 2 as it is a painstakingly slow process. But it does leave Itunes out of the equation so would that help?

Well it appears this is no more than the problem most everyone is having with to many application icons...

Configurator restore backup loses iPad Restrictions password and email password.

I am using configurator. I have experienced progress, yeah! I have 12 iPads. The one I setup with perfect settings and apps is named, A1.
I have successfully created a backup of A1, and call it Configurator Master BU.
When I supervise my remaining iPads, A2-A12, I have it set to restore from the above mentioned backup.I plug them in, and click apply. Even if an app was deleted, it comes back. Yeah! Since I am restoring from a backup of an iPad that was already configured, I don't get the iOS setup assistant anymore. Yeah!
I created a profile, and tried to set up a gmail email account there. The imap.gmail.com incoming email server just wouldn't work! So I decided to delete that 'payload' and go set up the email on A1 through Account settings. On the iPad A1, I also enabled Settings->General->Restrictions and set a password. I restricted allowing the users to change the email accounts. A1 works great.
The restored iPads do not.
When checking email, it says the account doesn't have a password.
When you go to settings, the account info is greyed-out.
When you go to restrictions, they are greyed out, except that you can select "enable restrictions".
Once you do that, you can go back in and set the email password.
How can I convince Configurator to keep the email and restrictions passwords when I restore form backups?
Thank you!
Taylor.

Okay so the Restrictions thing has been bugging me because I know I've been able to have restrictions set without having to manually do it one by one. So I set up a test lab here of 5 iPads. Wiped them all and started new.
I took one iPad (we'll call it A1). Went through the setup process, selecting country, wifi, terms, etc. Once the home screen came up, I set a restrictions password and set some restrictions. Then I launched iTunes and plugged A1 into the MacBook. I made an Encrypted Backup of A1. Ejected A1. Closed iTunes. Launched Apple Configurator. Took iPads A2-A5 and Supervised them (not restoring any backup). Then I launched iTunes. A2-A5 show up in iTunes. Then I restored the iTunes Encrypted Backup to A2-A5 (one at a time…ugh). After they finished restoring, I quit iTunes and launched Apple Configurator again. In the Supervise tab, I added apps and configuration profiles. They all installed seamlessly. I checked A2-A5 and the restrictions are all set on A2-A5.
The drawback here is that you can't restore a Supervised backup to your iPads…only add/remove profiles and apps with Configurator. If an iPad ever needs a full backup restored, you would need to do it via iTunes Encrypted Backup in order for the Restrictions to hold. If you try to restore a Supervised backup with Configurator then you'll reset the Restrictions.
Its kind of a roundabout way of doing it, but at least you won't have to manually set restrictions on every single iPad.
~Joe

Apple Configurator restoring backup fails

Hi everybody,
I got an issue.
I updated one of my colleagues iPhone to iOS 6.0 after backing it up with Apple Configurator. Trying to restore the backup, all I get is an error message.
com.apple.mdk.ams-error.domain-Error 3
The thing is that we do not have another backup to fall back to (other than the .iosdevicebackup). Is there any way to restore the backup?
I'd much appreciate any help on this.

Running into the same problem here when trying to do multiple iPhones through the configurator (update and restore from backup) - the phone's name had been physically renamed on the device itself but still shows the old name on the configurator - makes me things that it's something wrong with the program???

Iphone 4 IOS 5 restore from back up is taking long time

Hello,
it's my first time on the forum.I'm quite new in the apple world.
Yesterday I upgraded my Iphone4 to IOS 5.
The device asked me to plug it to the PC for the restore from my backup and here come problems.The restore started and after few second stoped at 80%,
now it's still working (15 hours). Is it normal?I just had 2 GB of Data.It seems a long time.
Do you think it will finish?
I think I noticed is that the pup up that shows the system is working is a Vista pup up and not a itunes pop up.
Please help

Good morning Becka642,
If you are having an issue with being unable to complete the restore of your iPhone, I would suggest that you troubleshoot using the steps in this article -
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Copying Aironet IOS configuration

I set up one AP-1041 that runs standalone IOS. No controller. I have three more that I want to copy the setup configuration over to. I have the right document, but need someone to help tell me which commands will get my set configuration from AP one FTP'd to my computer and how to copy that configuration back to another AP of the same model. This way I will only need to tweak a couple settings on the additional AP's instead of starting from scratch.
Thanks in advance,
Kirk
What I'm referencing starts in about section 20-10
http://www.cisco.com/en/US/docs/wireless/access_point/12.4_10b_JA/configuration/guide/scg12410b.pdf

Hi Kirk,
To copy the configuration from AP to PC you could run below command. My preference would be to use tftp rather than tftp.
copy system:running-config tftp://x.x.x.x/ap.txt or copy running-config tftp://x.x.x.x/ap.txt
(where x.x.x.x is the ip address of tftp server and ap.txt is configuration file name)
Top copy from PC to AP you could use below command.
copy tftp://x.x.x.x/AP.txt startup-config (where x.x.x.x is the ip address of tftp server and ap.txt is configuration file name)
Ensure that you are able to ping the tftp ip address from the AP before trying the copy procedure.
Hope that helps.
Regards
Najaf
Please rate when applicable or helpful !!!

IOS 7 Restore from backup problem

I update my iPhone 5 to iOS 7. For some reason, my phone automatically restarted itself back to factory settings. So I calmy tries to restore it from my previous backup via iTunes. It seemed to work for a few seconds but then my phone restarted itself again and went back to factory settings. I then tried doing a restore from the phone itself via iCloud, only to get the same result. How do I get my phone out of this loop and to restore from my desired backup? Thanks.

Never jailbroken. However, Yes, I did have the iOS 7 beta on there for a while via the App Dev Program (using XCode 5). Let me add, that when iOS 7 released to the general public, my phone automatically updated itself to the official release version.

How to clear Apple Configurator "Restore" items

I would like to clear the old items in the Restore dropdown in Apple Configurator and I can't seem to find a pref file or anything that relates to it.

Hi ThurstinJ,
If you delete the .iosdevicebackup file on your computer for the backup listed, it'll remove the item the next time you close out of Configurator and relaunch it. Do a Spotlight search on your Mac for the one(s) you want to remove (eg. iPad1.iosdevicebackup ) and Trash it. I've done this in both Apple Configurator v1.2.1 and 1.3.1 and it works.
Hope this answers your question!
~Joe

Ios 5 restoring error on my ipad 2

hi so recently i bought an ipad 2. i realized that my ipad was not on ios5, so i wanted to update it to ios5. After i updated it to ios5, it started restoring. accidently during this process i disconnected my ipad from itunes. Then i quickly held the sleep button on the top and the home button and brought it to dfu mode. Then when i tried to restore it later, it seemed to work, the loading bar on the ipad was complete but the loading bar on itunes was almost complete but froze. and the ipad froze aswell. Is there anything i can do to fix this?!?! HELP!!!!
p.s: this was on my mac.

iOS 6 won't be available to the general public until later this fall.
(69479)

IOS 7 Configurator Restore

Similar Messages

Maybe you are looking for