IOS 7, iTunes Match, and downloads to Music -- beware of your first use
I'll explain the situation in a moment. My question for the community is if someone saw a way to avoid this from happening.
I just encountered a perfect storm when I upgraded to ios 7. So far it has cost me $230 in excess data charges.
I am an iTunes Match subscriber.
Before the upgrade to ios 7, ios 6 had an option in Settings -> Music to tell it not to use cellular data. I had cellular data for Music disabled, so many times I'd download a playlist from Match down to my phone and would start this process at home on wifi, leave, and then it would complete later that day when I hit another wifi network.
When I upgraded to ios7, there were some changes in how to control access to cellular data:
(1) Apple removed that control from the Settings -> Music UI
(2) Apple added a menu option called Settings -> iTunes and App Store. In that UI< you have the option of turning iTunes Match on or off, and at the bottom you also have the option enabling cellular data. Just below that, it says "Use cellular data network for automatic downloads and iTunes Match." One of the first things I did after the upgrade, while still on wifi, was turn cellular data off in this UI.
(3) Apple added a UI called Settings -> Cellular, and in there is a UI called "Use Cellular Data For:", and it gives you a list of apps where you can turn cellular on/off for each one individually. Right after the upgrade to ios 7, that list was very short. It didn't have Music or iTunes Match listed, only Mail, Passbook, and a few basic apps.
So after my upgrade, the only place that appeared to control downloads from iTunes Match was the menu in #2, which I had already used to disable cellular data for.
Since I had deleted all my music to make room for the upgrade, I picked a playlist that morning and told my phone to download it. It was about 1GB of music. Then I got on my bike and rode to work woth my phone buried in my bike bag. When I arrived at work, I had a series of text messages from my carrier that I had exceeded my data plan and was now getting charged .25/MB. I was at the very end of a billing month and at the start of my ride only had about 100MB left on my data plan.
So what happened?
Well, as it turns out, the menu for Use Cellular Data For: in #3 above only lists apps once they've used cellular data (except maybe the obvious ones like Mail, Passbook, etc.). And for some bizarre reason, that download wasn't considered "iTunes Match" by ios 7, it was considered a download by the Music app in ios 7. So once I got to work and dug into this, I then found that Music was now listed in the Use Cellular Data For: dialog. So what happened was that I left the house, left wifi, and the phone kept downloading that big playlist on cellular and somewhere, probably right as I was screaming down the hill from my house, the Music app showed up on Use Cellular Data For:. I did some tests with other apps and they only appear on that list AFTER you've used cellular data for them.
Learning this with any other app, or at the beginning of a billing month, would not have been an issue, but my perfect storm of being almost tapped out on my data plan when I left my home wifi network killed me.
I have already contacted my carrier about this, although it's not their fault. I personally think it's Apple's fault for (a) creating a misleading UI for #2 above, and (b) for not listing "Music" in the list of apps in the Use Cellular Data For: dialog immediately after the upgrade.
Anyone else had this problem? If not, and you are an iTunes Match user who has just upgrade to ios 7, you can easily avoid this by downloading one song from cellular to get the Music app to appear in the Use Cellular Data For: list
I am also having problems with smart playlists on OS7 iphone 4s with mountain Lion on my mac
I have two smart playlists, one for music not played in 6 months, the other for zero plays, the other criteria for the lists are media type 'music' and track time ' less than 15 minutes.
These two playlists have 619 items and 108 items respectively in my mac but on the phone it shows 2962 items (for both lists) and a cloud symbol next to the track - although scrolling down, there are some tracks that do not have the cloud symbol - these look like the original 619 and 108 in the lists
Other smart playlists are fine and appear to be not affected
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Hi Moonage Daydreamer01,
I'm sorry to hear you are having these issues on your iPhone. If you continue to have issues with iTunes Match, you may find the information and troublehshooting steps outlined in the following article helpful:
How to troubleshoot iTunes Match - Apple Support
Regards,
- Brenden -
ITunes match and my household music library
I'm looking for ideas / tips here, as to what other people do.
My family shares the music library on 1 MB Pro. So there are a lot of songs in the music library that 1 person might like, but the rest do not. But I notice that all the music library's songs are now on my iPhone via the cloud. So when I shuffle, I'm getting all the songs from the music library to play, including those of my 7-tr old girl, ha.
Prior to signing up for iTunes match I only had on my iphone the 600 or so songs that I really enjoyed, and would shuffle thru those. I'm assuming the obvious suggestion will be to create a playlist of those same songs and then just shuffle that list. Any other ideas or suggestions are also appreciated.
ThanksOut of interest, how many songs are we talking about that you want excluded?
I have another possible solution if there aren't too many. -
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Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. -
Can I have iTunes Match recognize that the Music is on my Hard Drive?
My PC (Windows 8.1) computer hard drive crashed. My old computer was using an iTunes media file on an external hard drive so I still have that, but I also subscribe to iTunes Match. After replacing my old internal hard drive, I went to set up iTunes, and I changed the iTunes media folder location so it would use the one on my external hard drive. However, once I turned on iTunes Match, all of the music still shows up as being in the Cloud. I can't figure out how to have it recognize that my music is already on that external hard drive. It just wants me to download everything from the Cloud. I have tons of music, and it would take days to download everything. Is there a way to associate it with my previous library on the external hard drive?
CHRISRMOR: With iTunes match, as long as you uploaded all of your songs to begin with, the music should be there when you open a new iTunes on your new hard drive. You will just have to download it all from the cloud. If you use iTunes match on other devices, you can download any or all of your songs from the cloud too. So to answer your question, yes, you are correct. When you download iTunes onto your new hard drive, authorize the computer and turn on iTunes Match and update it, then all of your songs should be there. There is a symbol of a cloud with an arrow pointing downward that will show that it is in the cloud. If you right-click on that symbol you can download an individual song. Or if you select all or a group of songs, you can download all of them with a right-click.
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Where is iTunes Match content stored on apple TV? I recently joined itunes match and it is working on my ios devices, but I can't find my uploaded music on Apple TV
It isn't actually stored anywhere, it needs to be downloaded from the internet before any content can be played.
iTunes Match content is accessed through the 'Music' icon on the main screen though, it needs turning on though in settings first. -
I have Itunes Match and want to know how to put music I have downloaded from the Cloud back in the Cloud for storage after listening to it.
TThis answered my question - thanks very much
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ITunes Match and playlists broken in iOS 8
Since updating to iOS 8 I can no longer add songs to playlists from my phone (I have iTunes match). When attempting to add a song sometimes it gets stuck in the add screen and does not show a "done" button to press or if I add one, it just doesn't add it to the playlist. I can however add songs to the playlist from my mac and it will show up on my phone like normal, just unable to add from my phone.
Other iTunes or music app issues are songs not showing up where they should. I had a song that downloaded from a pre-order, I changed the genre to one of the main genre's I use (like normal), added it to a playlist, and now that the entire album has become available and has downloaded the first track is not able to be found through either genre (either original or my own altered genre) or artist although it still shows up on the playlist.
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Here's a suggestion to any apple folks if they're reading this, besides fixing the things above, how about from the song playing screen when you press the + button that an option is to "add to playlist". When you click on that it brings you to your playlist view to select a playlist. It's a pain in the butt when say you're listening to a song on shuffle, want to add said song to a playlist so you have to back out of the song playing screen, find the playlist (for which I have multiple layers due to playlist folders) click the add button, find the song (after you move genre to the bottom again) then click on the plus sign, hit done, make sure it took it, back out of the playlist view to get back to Now Playing. For people like me who take advantage of iTunes Match and have a lot of music in their libaray, Genre and playlists are the easiest and quickest ways to find what I want to listen to and at times it's not very efficient.
Thanks for your considerations and eventual fixes.iTunes Match has this problem with almost every iPhone software update. It's unfortunate that they cannot track down the issue. Hopefully this is not indicative of Apple's expertise when it comes to all cloud services. Music, photos and personal data are things that are important to all of us and we spend many hours on custom playlists, personal photo albums and are putting our trust that the work won't just disappear. iCloud drive is another promised feature and it's becoming tougher to trust a new free service when long-standing issues on a paid service cannot be fixed. I want to remain optimistic but so far, iTunes Match is not helping.
On a positive note, the playlists on my Apple TV matches perfectly with my iMac and was working well on my iPhone 5S. The update to iOS 8 on the 5S did NOT cause the playlists to go out of order. I have only seen this issue on new iPhone 6's and iOS 8. Also, moving playlists in and out of folders in iTunes on a Mac seems to be a temporary fix that only lasts as long as you are logged in – Signing out of iTunes Match on iOS and signing back in brings back the problem… which *****.
iPhone 6, iOS 8.0.2 -
Recently got a new iPod Touch 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod after multiple attempts, despite all songs showing properly on the Mac and multiple syncs occurring after all songs were properly reflected on the Mac. I updated iTunes Match from the iTunes Store menu as well pre-sync.
I should mention that I had previously had the library on a Dell (which is still running) and shared it on my home network. While all iTunes purchases now show in the Dell, the Mac is the device I use for all syncs.
There appears to be no rhyme or reason to the iCloud physical sync failure - some songs were legacy, some were purchased via the PC, some on the old iPod.
The Mac shows all the songs correctly and none show iCloud status -all have been downloaded, but the downloaded songs that were previously showing up as iCloud based aren't syncing to the iPod.
Is there any way to force all music being seen by my iPod as iCloud to download to so I can listen to them offline? Is there a way to force the sync from iTunes?The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone. -
I have a large music library on my iPad, that is not currently on iCloud or on my main PC. If I sign up for iTunes Match, and then turn the iTunes Match on my iPad, will the music library from the iPad that is not currently in iCloud move to the iCloud? Or will I loose all that music?
Welcome to the Apple Community.
Tap the song you wish to download. -
ITunes Match unable to stream music or download songs from?
Trying to stream music from itunes match it doesn't play.
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Thoughts? Everything was working a few minutes before.Bah. It started working. Sorry to waste someone's time reading this.
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my wife has a new iPad and iPad Store user ID. I have a seperate iTunes store user id and subscribe to iTunes Match. All my music is now in the "cloud". Can my wife get access to my music via match and still retain her iTunes store user id?
The only way I seem to be able to get Match to work on her iPad is if she uses both my iCloud user ID and my iStore user ID.Essentially I have the same problem. My spouse and I have a shared music collection on 1 computer. We've used different id's for our various devices for years. Currently we both use iPad minis iPhones and AppleTV. I have iTunes Match on my account. Recently we haven't been able to access songs bought or downloaded by the other id. iTunes says that the computer is associated with another id. In fact we have 1 song that didn't finish downloading when an album was bought on my spouses account while the rest of the album is there. My suspicion is that I will need to go down to a shared id when we buy our new MacBook Pro for Boxing Day. But, if we do that are we able to have separate calendars and passbooks and other features? Is there another option? I'm willing to stop using iTunes Match if necessary.
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