IOS 7 on iPhone 5 - Mail problems

Updated my iPhone 5 to iOS 7 today, everything seems to be working fine except for Mail. When I tap the Mail app, it opens to the "Welcome to Mail" screen, and it asks me to select my mail carrier and e-mail address, password, etc, just like I did when I first set up the phone after purchase. However, when I do that, it says "That account has already been added to your iPhone". I can't get to my actual e-mail screens, the app always opens to the "Welcome to Mail" screen. Never had any problems like this before iOS 7. Anyone else experiencing this, and/or have any suggestions? I have already restarted the phone several times, but no change.

Ouch!  Hope you get that solved.  How frustrating.  (passwords can have encoding issues - but that does not sound likely in this case)
I am having a similar problem to your initial issue with the app being stuck on the 'Welcome' screen and this is with a new phone 5S I bought yesterday AM.  I set up the mail accounts on the phone manually and played with the phone all day - then came home and restored from my backup to get all my contacts etc installed.  Stupid me.... (smile)
I was forced into an OS upgrade - and had some issue with the 7.01 upgrade (it was the size of the 1.4 GB download through my DSL connection) - but that finally took and everything is fine except for the mail app.
It is stuck on the Welcome screen - forcing me to setup new accounts - but those accounts already exist as seen in the Settings->General->Mail screens.  I even went so far as to setup a new account for a Yahoo account I don't use.  I could only get to the Yahoo mail and no others.
Very odd.  I will delete the existing mail accounts (all imap so no problem, really) and reconfigure them.
Certainly hope that takes care of the situation.  How unfortunate since email is perhaps the number one app I use on my phone.

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