IOS 7 problem! help!
I downloaded the update to iTunes. I began the updating process. The iPhone has the progress bar working... next thing I check is iTunes again and there's a message saying "an error occurred, iPhone cannot take the upgrade" (something along those lines).
so now my phone is currently frozen at the white apple progress bar screen.
Any suggestions?
Thanks!
Restore via recovery mode as shown below:
http://support.apple.com/kb/HT1808
This will update the iPhone to iOS 7 aswel and hopefully get it back up and running. After restore is complete restore from a back up from iTunes/iCloud depending on what you use to back up.
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thank you!Hello florafromnv,
Welcome to Apple Support Communities.
The following article addresses how to resolve the issues related to this message:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
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For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
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Message was edited by: Admin ModeratorWarranty is valid only in country of original purchase. You have to return
the iPhone to the US for evaluation. Either you return it personally or send
it to a friend/relative/co-worker in the US to take into Apple. Apple will not
accept international shipments for evaluation nor will Apple ship out of the
country after repair/replacement.
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