IOS 7 Restore from backup problem

I update my iPhone 5 to iOS 7. For some reason, my phone automatically restarted itself back to factory settings. So I calmy tries to restore it from my previous backup via iTunes. It seemed to work for a few seconds but then my phone restarted itself again and went back to factory settings. I then tried doing a restore from the phone itself via iCloud, only to get the same result. How do I get my phone out of this loop and to restore from my desired backup? Thanks.

Never jailbroken. However, Yes, I did have the iOS 7 beta on there for a while via the App Dev Program (using XCode 5). Let me add, that when iOS 7 released to the general public, my phone automatically updated itself to the official release version.

Similar Messages

  • Ios 5 restor from backup problem

    i have uppdated to ios 5 on my iphone 4 and i cant restor it to my backup i have just mad befor i uppdated it. i dont get the "restor from backup" when i right click on the itunes.. im using a windows..

    No i mean when u update in itune window will show u to restore or start new iphone ... !!
    why ur itunes button not available !!!
    u can see ur iphone connected to itunes ?? then right click with shift on ur iphone and make restore
    gd lck

  • Restoring from backup problems

    hi,
    ive had to restore my iphone4 to factory settings.
    but when i have come to restore it from an itunes backup after about forty minutes of restoring it has given me a message about my backup being corrupt.
    HOW has it managed to be corrupted?
    is this an itunes problem?
    i tried again, and now the process fails to get past 'estimated time remaining'
    i am fast losing patience with apple...

    That's most likely why iTunes will not permit you to restore that backup to your replacement phone. No real good solution here, there are programs that will permit you to extract data from your iPhone backup(not supported by Apple), but unfortunately there is no way to add this data back to your phone(SMS, Call History, etc.). Here's one example:
    http://www.iphonebackupextractor.com/

  • Restore from Backup Problems

    So I was clearing some apps and I realized an app had store alot of data. So naturally, I delete it and reinstall it. I go to the app store but the app has been removed. So I decide to restore a backup to get it back. So I start it around 10:00pm last night. (Plugged into computer through iTunes) I keep checking on it. Progress going good. Says will be a couple hours but that's fine. I go to sleep. Wake up now (8:30) and the progress bar is at about half, not moving, and it says it will be 15 hours. Any reasons why? Any solutions?

    Restoring the backup will not recover the app. You have to sync the app back from iTunes, assuming that the app is in your iTunes library. However, restoring the backup will recover the app data that was current at the time of that last backup.
    Obviously something is wrong. There is no way that it should take that long to restore the backup. I restored my iPad to factory settings, restored a backup after that and it took about two hours. That includes syncing 3 movies and recovering about 35GB of stuff.
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  • Restoring From Backup Problem

    Ok, a few days ago I backed up my iPod Touch and I updated the software. When it was done updating I wanted to restore it from the backup since I didn't have any of the files on my computer since it crashed. When I restored it from the backup, all my music and videos were gone!. I have no idea what happened so I kept trying again and again and the same thing happened. What do I do? Do I have to re-add everything again?!?

    "a few days ago I backed up my iPod Touch and I updated the software"
    Where did you back it up to if you say your computer crashed? If you backed it up to another computer, another iTunes that didn't have your music on it, it would erase what was on the iPod.
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  • No restore from backup option in iTunes after ios 5 installation

    itunes didnt let me to choose or to set up new phone or restore from backup straight after ios 5 intall, also there is no option if i push right-click on my iphone in itunes..... also strange thing is that itunes didnt let me to push restore or update buttons.. i need to have my iphone restored from backup because i had really valuable photos for me... please help..

    I had a similar problem.
    I was backing up my phone in iTunes, checking the backup folder in windows 7
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    But under "Edit -  Preferences - devices - device backups" list no backup was showing there and as a result no "restore from back up" option was available when I right click the device.
    I uninstalled
    1.Apple Application support
    2.Apple mobile device support
    3.Apple software update
    4.bonjur
    5.itunes
    6.Quick time
    Then copy the contents of the Backup folder from the location
    "\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\"
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    Installed only iTunes latest version. The rest programs from above were installed by iTunes installation.
    Opened iTunes, conected my iphone, right click the device and hit backup.
    After backup finished I closed iTunes and moved the contents back to the Backup folder in
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    Also after I conected my iphone this time when I right click the device the "restore from back up" option was available again.
    Hope it helps..

  • My 3gs wont restore after ios 5 update. I have tried firmware restore and restore from backup, neither works. All I get is "iphone restore failed because backup session failed" Any ideas on how to make a successful restore with this ios 5 update?

    My 3gs wont restore after ios 5 update. I have tried firmware restore and restore from backup, neither works. All I get is "iphone restore failed because backup session failed" Any ideas on how to make a successful restore with this ios 5 update?

    I was having the same problem, I backed up my phone and then updated to iOS 5 and then it kept telling me it could not restore from my backup as it had failed.  After reading a bunch of forums and posts and trying everything, I did manage to get it to work.  I had tried the Time zone, creating a new computer user account, disabling anti-virus, etc.
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  • How can I restore my iPhone 4's iOS5 backup without restoring iOS if the option to "Restore from Backup" doesn't appear when I right click it in the device list?

    (Lengthy question, I know Let me explain.)
    A few days ago, I decided to clear out the music on my computer. So, I copied everything out of iTunes to my external hard drive (podcasts, music, movies, tv shows, books, and apps) and deleted all that I could find, including the iTunes folder. I forgot that the iTunes library files were in there, and those went too; unsurprisingly, I was greeted with an empty library when I next opened iTunes.  After adding all my files back from my external hard drive, everything's all good there - no lost files, everything seems fine. However, since my library is a "new" library, iTunes wishes to erase everything on my iPhone 4. Which is also fine, for everything except my apps.  I'd really rather not lose all my application settings and data that are saved in my backup.  But, I cannot just "Restore from Backup" by right-clicking my device in the list in iTunes, so... I haven't synced my iPhone since I did this, so all of my data is still on there, but it's in the backup as well.  If I have to erase all iTunes content, I definitely have to be able to restore the backup over it since I don't want to lose all my settings and Springboard layout.  I'd prefer not to restore iOS because I don't want to go from iOS5 to 5.0.1, nor do I have 8 hours to download the IPSW file on my super-speedy internet connection   Any guidance on restoring my iPhone from its backup?

    Here's an interesting bit: iTunes will let me restore my iPod touch from backup: it's still running iOS 4.3.3. I figured as much... there's backups showing in the Preferences -> Devices list for both devices (and even my old, long gone iPod touch 2G), but my iPhone (on iOS5) isn't giving me any such option. I remember I had to downgrade before to get the backup restored (something went haywire in the setup assistant, and I couldn't restore a backup from iTunes there)... If it was possible to go to iOS 5.0 rather than 5.0.1 I would just do the same thing again, but iOS 5.0.1 isn't an option. I attached a screenshot. Hopefully Apple can get this nonsense sorted out; I think iOS 5 might be the root of this, somehow.

  • Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup

    Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
    Thanks

    If you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.

  • Time Machine will not let me restore from backups after June, 2013.  I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

    Time Machine will not let me restore from backups after June, 2013.  I can see the files on the external hard drive but Time Machine skips all of them and goes back to June, 2013. Does anyone have any idea what the problem is?

    rtilghman wrote:
    telling me to buy a new router is NOT a solution.
    And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
    Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
    What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

  • HT4859 Due to IOS it Said it could not restere backup to new iPad, so i set up as new iPad thinking i could restore from backup afterwards, Then I updated iOS but Joe it says there are no backups...White Can I find my backups and restore Then?

    Due to IOS it Said it could not restere backup to new iPad, so i set up as new iPad thinking i could restore from backup afterwards, Then I updated iOS but Joe it says there are no backups...White Can I find my backups and restore Then?
    Pls ignore auto correct mistakes!

    I found a way to get to my data.  So do not need remedy at this time. 
    fwiw, I changed my ios7.04 setup answer of restore from itunes to new iphone. Eventually that allowed me to set up icloud, then turn off find iphone, restore.  Very strange ios update. 

  • After ios 5 update are the email folder empty. an restore from backup won't help.. any ideas?

    after ios 5 update are the email folder empty. an restore from backup won't help.. any ideas?

    I Was wodnering of you ever had ths issue resolved.  My wife's iPad 2 is havieng a similiar issue.  The iPad receives only some emails -- they appear to be from people in her contacts-- but not emials from "strange" soucrces.  No junk mail rules are set.  And oddly enough it is a new iCloud email address.
    What happened to your issue?
    Here is the link to my disucussion:
    https://discussions.apple.com/message/18105173#18105173

  • After ios 5 update and restore from backup my passcode doesn't work, what happened?

    yesterday iupdated my ipod touch 4g to ios5 and i selected to backup from an itunes backup i made yesterday morning, but after doing so, my ipod went to sleep, and when i tried to unlock it, it told me ipod disabled wait 1 minute, after a minute i tried again but then  it said wait 5 minutes, why isn't my passcode working?

    Restore from Backup once more. Passcodes are not restored in backups, so you should be able to get on the iPod without a passcode, then go into Settings and set up a new one (or the old one if you want).

  • I cannot see my iPhone backup when I click on "restore from backup"

    Hi there, I just upgraded my iPhone to iOS 5.1.  Before I began I backed up my iPhone within iTunes.  I checked that the backup was successful by checking the folder and files existed in "%AppData%\Apple Computer\MobileSync\Backup" - which they did.  After the upgrade which iTunes told me was successful I have my Contacts and Photos but have lost my ringtones, music and texts.  I'm particularly bothered by losing my texts because I had historical texts from my Mum who has passed away recently.  I went back into iTunes, right clicked on my device and selected "restore from backup" but in the list of backups it does not list my backup - just a really old one from my son's phone a number of months ago. 
    Can anyone help with this?  Is there a way to tell iTunes that the backup exists and to point it there?  (sorry, I'm a Windows user only) 
    Also, another issue while I'm here and may be related (not sure).  I'm unable to synch my phone with iTunes as it says it's already synched with another computer (which it was but it died a horrible death and has since left this world).  So currently the only way I can update music, ringtones etc is through a 3rd party free app called Copy TransManager.  Anyone know a way out of that problem? 
    This Kiwi would appreciated any wisdom, assistance, help you can offer on these two points.  In order of priority ... I can manage with the non-sync weirdness as I've found a work around .... getting my backup to work so I can get my texts is of upmost importance to me.  Thank you. 

    Hello, JG257. 
    Thank you for visiting Apple Support Communities.
    If you are unable to import photos from your device, try the troubleshooting steps in the article below.
    iOS: Unable to import photos to computer
    http://support.apple.com/kb/ts3195
    Cheers,
    Jason H.

  • Used iTunes to restore from backup and the Apple ID that shows up is a very old one

    I have an iPhone 4s. I recently lost all of my contacts for some mysterious reason. I personally think it's a conspiracy by Apple to force me to upgrade to a new phone. Anyway, I hooked my phone up to my computer (Windows 7) and from iTunes I went to Devices, Restore from Backup. I know that within the last few weeks that I backed it up onto  iTunes but I cannot figure out from the newest iTunes how to find it. So I restored the backup but it backed up from November of 2012 (I am only assuming this because the most recent pictures that are in phone are from that date). It did restore my contacts from 2012 but there are no recent contacts in there plus I lost all my photos from November 2012 on. Which is no big deal. My problem is that the Apple ID that is showing up is from a very old account. The e-mail address is no longer even valid.I tried to delete iCloud from my phone so that I could put it back on with my new Apple ID but I cannot remember the password of my old id. When I go to reset my password for my old id and the security questions come up the first thing it asks for is my date of birth. When I put my date of birth in it says:
    The authentication information provided does not match our records. Please verify your personal information and try again.
    I know that I did not enter the wrong birth date when I first set up that account. So now I am stuck because I cannot get any further without that date of birth. I HOPE SOMEONE CAN HELP. PLEASE AND THANK YOU.
    PS-Not sure if this matters but I also upgraded to iOS 8 directly before I did the Restore From Backup.

    Hello risenhauer,
    Thanks for using Apple Support Communities.
    To reset your Apple ID password without knowing your security questions or have access to the email account, you will need to contact Apple Account Security in your country.  Links to contact can be found in the article below.
    Apple ID: Contacting Apple for help with Apple ID account security
    Take care,
    Alex H.

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