IOS 7 shutting down with blue screen

About 2 to 3 x per day, while working with the 5S, it will suddenly shut off with a flash of a light blue light. It immediately restarts itself.

Hello Rossi67,
Thank you for using Apple Support Communities!
It sounds like the iPhone is restarting unexpectedly for some reason. I would start with resetting the phone, and seeing how that works for a while.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
If the issue persists after that, then I would backup and restore your phone to iTunes.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Cheers,
Sterling

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Satellite M40X-169 when connected to wireless unit shuts down with blue screen and restarts

Hello.
I got the problem with my notebook when i'm connecting and getting connected to the wireless network. My notebook is shutting down with blue screen error and then restarts.
Maybe you can help me to solve this problem, because i can normaly work when i need to be connected.
Plaese help me.

Hi
It is not easy to give you some precise answer but try to remove WLAN card from device manager and restart the unit. You can also check Toshiba download page and try to install the latest WLAN card driver.

Macbook Pro 10.6.8 won't shut down. Blue screen with spinning wheel.

it's an 15 inch macbook pro. since I bought this computer was working fine about last year. Somehow, start of this year, the problem begins. Everytime when i opened microsoft word 2011 on mac or Photoshop cs5, and quit the software as normaly. When i try to shut down the blue screen with spinning wheel apears. this spining wheel is endless. But funny thing is that after use other software such as games, web browser (safari) etc. and quit them. when i shut down there was not a problem. only word 2011 for mac and adobe photoshop cs5. Any solutions?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or freeze, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search that archived log, and if necessary the older ones below it, for the same information.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Do the same with kernel.log.
Step 3
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

IMac won't shut down? Blue screen w/ spinning icon?

I bought my iMac in 2010 and I've had absolutely no problems until recently.
My problem:
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Does anyone have any solutions? Thanks.
Snork Maiden

Try the suggestions in Apple's Gray screen appears during startup. Those would be:
1. Dsconnect EVERYTHING from the iMac and try to re-start normally.
2. Reboot in Safe Mode.
3. Reset the PRAM
4. Run Disk Utility from the ORIGINAL Install Disc that came with the computer.
5. Check all connecting cables
6. Remove third party parts including RAM.

IMac intel 10.6.8 will not shut down. Blue screen comes on and spinning wheel goes round.

My iMac intel will not shut down. The version is 10.6.8. To turn it off I have to use the the power off button. Is there any one who can help me to solve the problem.
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I am having the same problem on my Mini. I found an earlier thread (now archived) that suggested that this spinning wheel on shutdown of SL has something to do with power management settings. Another idea was that it is related to EyeTV (which I do have running on this Mac).
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Scrambled screen, forced shut down then blue screen. whats the problem?

Hi,
My 2 years old Macbook Pro started to fail in the past few days in a strange way, to which I would be hapy to find an explanation or suggestion to fix it.
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cheers
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I have this exact same problem. It's only started occuring recently but its dreadful. I think it has to do with graphic switching. Whenever I open a program that asks for dicrete GPU my computer does the above or just freezes. When I reboot, I have to put my password in twice due to filevault I think, It passes the first but freezes after the second.
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Macbook Pro 17in Early 2011
OSX 10.8.5
I7 2.3
SSD
Intel HD Graphics 3000/AMD Radeon HD 6750M
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TS1502 My iPod Classic is shutting down iTunes, blue screening my computer (windows7) and restarting it... any suggestions?

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See Corrupt iPod classic,
tt2

Satellite L650 - frequent computer restart with blue screen

Hi, I bought an L650 about 2months ago so it is still under warranty.
Recently (maybe last 2 weeks) it has continued to shut down with blue screen of death. It seemed to occur more if I opened up many tabs in internet and i thought it might be adobe flash but don't think so anymore.
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"a problem has been detected and windows has been shyt down to protect your computer
A process or thread crucial to system operation has unexpectedly exited or terminated.
technical information:
*** STOP: 0x000000F4 (0X00000000000003, OxFFFFFFFFAB007A4B30, 0xFFFFFFFFFA(rest off screen from camera)
xFFFF800035C#1EO
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Can someone help if this is a hardware malfunction or my fault somehow?
Is this a warranty problem or what should I do?
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Kadin

Hello
It is worst than at the beginning with STOP: 0x000000F4 error message. It is always problematic to help with such problems because your notebook configuration, preinstalled software and activity is not known to us.
In my opinion you should back-up all your important data, install OS again using HDD recovery option and test functionality with original OS without any additional software installation.
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TS3274 My iPad mini retina is still having random reboots with blue screen after updating to iOS 8.0.2.i also did reset my iPad.But the problem still persis

My iPad mini retina is still having random reboots with blue screen after updating to iOS 8.0.2.i also did reset my iPad.But the problem still persists

Could you add your problem here: https://discussions.apple.com/thread/6569052? This makes sure the discussion and in one place and we can attract more attention from Apple.

My iPhone with 40 or so percent randomly shuts down with iOS 7 and 6. Often with the camera app stating the phone is out of battery. Moments later I turn it back on and the same battery life still appears.

My iPhone with 40 or so percent randomly shuts down with iOS 7 and 6. Often with the camera app stating the phone is out of battery. Moments later I turn it back on and the same battery life still appears. It sometimes happens over and over until I leave it alone for a while (still not charging), and then it works.

I think you might get a new phone instead of repairing it as it takes time and you said the repairing center is far from your living place

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Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Snow Leopard shutting down with no warning is getting more complex!

I have a series 1 Macbook Pro and have updated to Snow Leopard. As with most other people I immediately got problems with the "battery Service" message. So, having read all the various posts, and tried re-calibration, I bought a new battery.
Charged fully and disconnected adaptor. The machine shut down with no warning at about 85%! I tried a few more times after fully charging the battery and it shut down a number of times - 83%, 85%, 89% and 98%. The battery shows a cycle count of 1. The last time it shut down (89%) I decided to try re-starting without plugging the adaptor back in. The machine started and ran up to the point where it properly started Snow Leopard - when it was about to change from the blue screen - at which point it shut down again. I tried this a number of times and it was absolutely conisistant, doing it every time.
I then had the bright idea of plugging in the adaptor but watching the LED to see what happened. The LED came on green for 1 or 2 seconds, then went red. I then immediately unplugged it again. I then tried to start the machine with battery only. It started perfectly and went on running until down to 15% at which point it shut down, again with no warning. Tried re-starting - it wouldn't! Plugged the adaptor in so that it would charge the battery whilst using the machine. Then, much to my amazement, while the adaptor was still plugged in, and the battery was far from fully charged, the machine shut down - again without warning. That's "it shut down with battery installed AND mains connected". The machine then wouldn't start, with mains connected. It would switch on for a few seconds then shut down again. To get it to start I needed to remove the battery and run it on mains only.
That's where I am at the moment, running 'mains only' with no battery installed. It looks as if Snow Leopard sets the battery monitor / charging hardware incorrectly on the MBP. Once set incorrectly it looks as if it loses itself!
Has anyone else experienced anything like this?

It really doesn't get any better! Well, not a lot. I decided that I'd try yet another brand new battery. I charged it fully, disconnected the mag connector and it ran happily without shutting down - hooray. However, after putting out the message about low power and about to shut down, at about 5%, it ran to about 2% and shut down without warning. It didn't go to sleep.
I then couldn't get the machine to start again. I reset the SMC and still no joy. it would start to run, flash the screen a couple of times and then die. To get it to run I had to disconnect the battery, start it, then plug the battery back in again. Snow Leopard does appear to do something odd with the charging hardware. It appears to leave it in an odd state.
You may be right about Battery Update 1.3, but there appears to be no way of installing it under 10.6.8 - unless you know something I don't!
This is the current battery:
Manufacturer:          Sony
Device name:          ASMB012
Pack Lot Code:          0002
PCB Lot Code:          0000
Firmware Version:          102a
Hardware Revision:          0500
Cell Revision:          0303
Charge Information:
Charge remaining (mAh):          3734
Fully charged:          No
Charging:          No
Full charge capacity (mAh):          5205
Health Information:
Cycle count:          2
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -2230
Voltage (mV):          11429
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HT1414 my iphone 4s shutting down with 20% charge

my iphone 4s shutting down with 20% charge

Hello klmcholden,
The following article provides some useful troubleshooting steps that can help restore proper function to your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

Macbook Pro shuts down with 40% battery left... does not just go to sleep

Hi,
Our MacBook Pro has started to shut down with about 40% battery left. After it has shut down, I press the button underneath the computer and 2 our of 5 lights light up on the battery. I wouldn't mind if it just went to sleep but I totally have to restart it and lose everything I have been working on when it died. The computer used to go to sleep when the battery got to 0%, then I could plug it in and keep working.
I don't know if it's a software issue or a battery issue or a firmware issue.
Any tips would be MUCH appreciated.
Thanks a lot.

I have read so many articles across the internet with people experiencing this problem. This is the conclusion I came to.
I could not calibrate my battery as my system would hard power down before it got anywhere close to draining the battery entirely. The last 10 cycles on my battery were attempts at calibrating. The most common cause would be because the battery in our macbook pro does contain something close to the charge being reported by the computer, but cannot deliver it. Your fuel gauge is probably not incorrect, especially when the leds on the battery itself show a charge that should be capable of running the machine. Even if it is not calibrated correctly. The internal resistance of the battery itself has compromised the batteries ability to deliver the amperage necessary to run our machines. After finally realizing this, I turned my screen brightness all the way down, and sat all my power settings to max battery life without allowing the machine to go asleep. Then, I went to sleep myself =). In the morning it appeared as though I had a successful calibration and the machine did not power down hard. Depending on how bad of shape your battery is in, this may or may not work. Either way, it didn't matter much. Even with my fuel gauge being correct, if my screen brightness was cranked up and I was doing anything somewhat processor intensive, my battery failed to provide the needed amperage and powered down my system hard again.
The battery really does have the amount of power it says, it just cannot deliver it as fast as needed. At a slower rate, it will work. A replacement battery is needed. I cannot explain the strange jumps/dips in storage capacity but would guess these numbers are a guide, and more than one environmental factor can change this number. Also, once the internal resistance builds up inside the battery and the inability to calibrate happens, it compunds the problem.
My machine is a first gen intel macbook pro. A few months after I bought it, I had battery problems and apple replaced my battery. My machine is 31 months old, it's battery is somewhere around 27. I tried to get apple to replace my battery and they told me no. I was 40% healthy @ 207 cycles. Many people complain about this but it seems reasonable to me, I didn't argue. I do believe my battery failed prematurely, however, it was due to a few factors and I do not think it was the batteries fault. My machine was one of those nice overheating first generation macbook pros. To make the matter worse, one of my internal fans stopped working. I knew this as my istat pro program showed me 1 fan @ zero rpm. I figured I had applecare and had work to do, so continued to use the computer for several months. I did quite a bit of video encoding and processor intensive work. When I would get to work in the morning, my granite desktop was really cold, however, after a half hour or so with the macbook pro running the heat would dissipate through it and warm it up nice and comfortable! lol, some may not think this is funny, but it worked well for me. I frequently had over 180 degree cpu temps and the bar above the keyboard being too hot to lay your hand on and keep it there. I am sure some of this excess heat contributed to the premature failure of my battery. The type of batteries in our machines are killed by heat, charge amount, cycles and age. Probably in that order for most users. So, can I blame apple because my unit ran hotter than it should have because their fan failed! eh, maybe, but I am happy with this laptop overall. I have never had a single laptop for more than 15 months and have had this one for over 30 now.
I ran across this site somewhere, it may have been another user on these forums, I cannot remember. http://www.batteryuniversity.com/partone-19.htm On this page, it talks about our batteries, the effects of heat and level of charge in combination with age. At 77 degrees F., charged to 100% (which is very typical of our machines, or close to it) after one year the battery is 80% as good as it was when it was new. At 32 degrees it is as 94% as good as new after one year. Jump up to 104 F. and the battery is only 65% as good as new after 1 year. Sometimes my computer is running for days and sometimes the environment is warm. Add that to the heat produced by the machine itself and I bet the battery sustained 100 degree temperatures for long periods of time. Just for fun, at 140 degrees and 100% charge in our lithium ion batteries, after only 3 months the capacity is only 60% of its new capacity.
Anyways, that is my battery story. Sum up. The inability to calibrate is due to the batteries increased internal resistance and inability to deliver the charge at a rate needed by your computer even though it appears healthy, or somewhat healthy. You may be able to calibrate by making your laptop drain less power, turn screen brightness all the way down, turn airport & bluetooth off, let hard disk sleep, and let it go. But that will not stop the hard shut down problem, although the fuel gauge will be more accurate. Think of it like this. a 100 gallon fuel tank on a car full of gas. The fuel gauge is correct, it is full. However, the fuel line connecting the fuel tank to the engine is made of a space age material that shrinks as it ages and is exposed to heat. Eventually the fuel line shrinks to the size of a coffee stirrer or small straw. When the motor is turned off the fuel seeps into the small straw. Start the motor, it begins to sip the fuel from the straw. Rev it up (encode video), the motor demands more gas but cannot get it. The motor stalls out (your computer shuts off). Same idea somewhat. Sorry so long

IPhone 5 shuts down with the battery at 40%

I'm having issues with my iPhone 5. It regularly shuts down with the battery being far from 0%. When I took it to the apple store, a "genius" said that the battery is fine and restored the phone to the factory settings. I set it up as new without touching the backup (with iOS 8), but the iPhone keeps shutting down with a half charged battery. If anythings, the problem only became worse with iOS 8.1. I would appreciate any suggestions on how to fix it.
The iPhone is out of the warranty and is not eligible for battery replacement. Another issue I have is that the home button often responds with a delay, but I don't know if it's related to the main problem.
Thanks

Here's the battery info from iBackupBot:
CycleCount: 368
DesignCapacity: 1430
FullChargeCapacity: 1200

IOS 7 shutting down with blue screen

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