IOS 7 "Trust this computer " failing to connect to Itunes
Hello, I have a iphone4s on IOS7 and when i connect to my Notebook it says" trust this PC"and i click yes and it doesn't connect i can hear Windows connect to the phone then when i hit trust it connects and disconnects me. When i look at my PC control panel it says "external driver" so i know my wire isn't damaged. I don't know why apple added such bad software thats un-needed i have seen lots of posts just like this but i dont want to completely restore my iphone and i have Itunes 11.3 i have removed and installed 2 times now. If anyone can help that would be great
Hello there Ali2627,
It sounds like your phone is not staying connected after you tap to Trust the Computer so you cannot use it with your computer. I would use the troubleshooting in the following article to help resolve the issue:
iTunes: Resolve USB-related alerts
http://support.apple.com/kb/TS5254?viewlocale=en_US
See if the cable connection at the device or computer has come loose or unplugged.
Unplug the cable you're using to connect your iOS device from the USB port on your computer, and then reconnect it. Then unplug it from your iOS device, and reconnect it.
Remove any third-party battery packs or cases from the device and ensure that the USB cable is connected directly to the port on the device.
If your Lightning or 30-pin cable is connected to a keyboard, display or USB hub, try plugging it directly into a USB port on the computer instead.
Close any virtualization apps (such as Parallels or VMWare).
These apps may interfere with your computer's ability to communicate over USB if they aren't properly configured, or up to date. If this resolves the issue, contact the developer of the app to see if an update is available.
Restart your computer.
Restart your iPhone, iPad, or iPod touch.
If you're using an accessory or third-party cable to connect your device, try using an Apple cable with the device instead.
Update to the latest version of iTunes if you haven't already.
Disconnect other USB devices from your computer, except for your keyboard and mouse. Then, reconnect your iOS device. If the issue is resolved, reconnect the other USB devices one at a time. Make sure your iOS device is still recognized by the computer after adding back each device.
If one of these steps resolves the issue, but it comes back later, make sure you haven't changed how the device is connected. For example, check to see if you plugged the device into a specific accessory, or used a specific cable that reintroduced the issue.
Thank you for using Apple Support Communities.
Regards,
Sterling
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Hello M_Sugerman,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: 'Trust This Computer' alert
http://support.apple.com/kb/HT5868
Try using a different cable to connect to the computer.
Have a nice day,
Mario -
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Just tried to connect my I-Pad to my new I-mac and the I-Pad starts flashing with trust this computer, but it is too fast to catch and on the computer it says cannot connect to this I-phone....Computer then freezes and i have to do a force close...
What version of iTunes is on the computer?
Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
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I finally was able to solve my problem. I'm not sure why it happened but after updating my iPad to the most recent iOS, it works just fine. I had iOS 8 before, but it was the first release, not the update. I have the latest iTunes on my computer so maybe they weren't compatible. Anyway, if anyone else is having this problem, make sure everything is up to date.
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Please help me.
Thank YouSince I downloaded 7.0.6. update I can not connect to the internet. I want to remove it but the ipad air is not showing up in itunes. I get a message do you trust
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Hello monkeymonkeydo,
To get this fixed use the steps found here:
iPod not recognized in 'My Computer' and in iTunes for Windows
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~Julian -
My iphone 4s i get this every best to connect to my pc trust this computer for?
my iphone 4s i get this every best to connect to my pc trust this computer for?
Seems as though I am having the same issue, when trying to update apps or download, an error message reads
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"twitter" could not be downloaded at this time.
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Safari is working, messaging is working fine as well. -
Please help: It says 'Do you trust this computer' I press 'Trust' each time?! It doesn't connect to my laptop. Why?? I have tryed resetting all settings but no. Restarting it but no.
Hmm.. Maybe you should authorize your pc in itunes.
Here is how to do that:
Authorize Your Computer in iTunes
1. Download the latest version of iTunes that's appropriate for your computer from theiTunes website. Try to avoid signing up for Apple's newsletter.
2. Click the Store menu, and then select Authorize This Computer.
3. A window will prompt you for your Apple ID and password. Fill in the appropriate information, and then click Authorize.
4. After your submission, your computer will be authorized for playback, and a dialog box will indicate how many computers you have currently authorized to access your Apple account. If you have reached your limit, it's time to deauthorize another machine.
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