IOS 7 won't open itunes store

After installing IOS7 on my ipad i can no longer open itunes store, any ideas?

I have the same issue on my iphone 4 after the upgrade.  I also have a similar issue on the iPad 2, some apps autoclose and I cannot open them. 
I have tried the block cookies recommendation as well as resetting .. nothing. 
I guess Apple does not want me to purchase anything from the iTunes store.   

Similar Messages

  • IPhone/iPod Touch Safari won't open iTunes Store URL link - help

    Hi!
    If I use regular web browser on my computer and click on an iTunes Store URL, iTunes App Store will open and show the app info. How come this doesn't work with iPhone Safari web browser? I got alert message "Safari cannot open the page because the address is invalid."
    Is there another way to make it works?
    thanks

    Try resetting it:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.

  • Itunes for windows version 8 won't open itunes store

    I posted this under a related post as well - My itunes works on my windows pc, but not the store - First message said not enough memory, then yesterday, I downloaded itunes 8 for windows, then it still didn't connect to store, then I checked for all new updates and installed service pack 3, and firewall is off, and made sure I could get a connection to yahoo and I did. Also flushed the dns server. no pop up blockers on, to the best of my knowledge.
    One of these discussions says to reset keychain and rename hosts, but I'd like to know if anyone knows anything else to suggest. I will have a more experienced person help me with those things. Apple wrote back to me and sent me to the discussion page as well.

    Some one recently posted this as a possible solution, I am afraid I don't have the link.
    Go to your Internet Options either in IE or Control Panel, click on the content tab. Then Clear SSL state.
    Let me know if it works.
    P.S. this is specifically for the not enough memory error.
    Failure to connect after an up grade is usually due to firewall blocking - especially if you have Norton.
    Message was edited by: polydorus

  • Device: iPad 2. Problem: since iOS 7.0.2 upgrade I can't open iTunes Store. I've done hard reset to no avail. Everything else works fine! What's the safe fix?

    Is anyone having trouble opening ITunes Store on IPad 2 (or other apple devices) since the latest upgrade? Mine worked for about five minutes after upgrade, and then it would not open up any longer giving me the message: "CANNOT CONNECT TO STORE"I, but I can connect to the Apps store. I synced my devices. I have latest soft wear updates on my PC and IPad. Everything worked fine before upgrade. I did a hard reset. My wifi connection was checked and rechecked. I had enough storage at the time of the upgrade. I'm not computer savvy, so please speak computer for dummies language should you be so kind to respond. Thank you in advance.

    Hello LDinaz,
    Thank you for the details of the issue you are experiencing with the iTunes Store on your iPad 2.  For the issue you are experiencing, I recommend signing out and back into the iTunes Store on your iPad 2:
    Changing your Apple ID account
    Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
    Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
    The last step states to sign in with another account, but for the situation you described, I recommend just signing in with your same Apple ID.
    You can find the full article here:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the issue persists after signing out and back in, I recommend following the iOS steps in the section titled "Isolate the issue: (Mac OS X, Windows, iOS)" in the following article (you can skip any steps you have already taken):
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • After updating IOS 7 i can't open Itunes Store on my Iphone anymore

    After updating IOS 7 i can't open Itunes Store anymore.

    Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
    Tried all these tricks w/o success:
    - Log off and on again on iTunes account
    - Change system language
    - Disable all iCloud syncs
    - Disable all automated downloads from app store and iTunes store
    Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
    Next I will try is to sync with MacBook.
    Anyone solved it already pls post !

  • Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5. which is the way to solve this problem?

    Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
    which is the way to solve this problem?

    You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?

  • My iPad won't open itunes. I have software update iOS 7.1.1 trying to download for days. Is this the problem or something else?

    My iPad  won't open itunes. Wifi ok safari working. Software update trying to download for days 7.1.1. Is this the problem? How to fix?

    If Safari is working otherwise and you can log onto other websites, try clearing Safari and reset your iPad. That might help with the Twitter app as well.
    Settings>Safari>Clear Cookies and Data.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • TS1368 When I open iTunes store the page goes blank on my MacBook

    When I open iTunes store it shows the loading bar, it goes to about half and then the page goes blank and I can do nothing but go back to my library. What can I do?

    All software has bugs. Try closing the Camera app via the phone's taskbar and do a soft-reset of your phone, and/or update to the iOS 8.2 which was released yesterday).
    Closing an app : Force an app to close in iOS - Apple Support
    Soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • Hv first version of iPad , it's upgraded upto 5.0. Now I hv iPad 2. Both Hv iCloud, but my songs from old iPad r not getting shifted in my iPad 2. Can't open iTunes Store in both devices. Help.

    Hi! I hv both 1st ipad& ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.

    Just think of the third problem.  I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now).  I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.

  • I can't open Itunes store anymore

    Hi,
    At first, excuse my french !
    I can't open Itunes Store.
    I Updated my Iphone with the latest IOS 7 and now when I want to start Itunes I can't.
    I touch the Icon but nothing happens.
    Would you please help me ?
    Best regards

    Hello Calapachaeu,
    Thank you for providing so much detail about the issue you are experiencing with the iTunes Store after upgrading to iOS 7.
    The first thing I recommend is quitting and relaunching the applications on your iPhone:
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    You can find the full article here:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If you are still seeing the same issue after quitting and relaunching the iTunes Store app, I recommend restarting your phone and then resetting if it's still not working:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why whenever I open iTunes store, I see iTunes U in the screen?

    Why whenever I open iTunes store, I see iTunes U in the screen?
    I never get to iTunes store. It always directs me to iTunes U. Can anyone tells me what does that means?

    Kuwait is one of the countries where music, films and TV shows are not available from iTunes, so you won't get those categories in the iTunes store app - if/when they might be available there we won't know until if/when Apple announce something.
    Are there other music purchase download sites available in Kuwait ? You can also copy your own CDs via your computer's iTunes and sync them to your phone.

  • I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

    I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

    well i have to be honest, but i don't know if it the vista you use has any significance for this. but you can try.
    okay follow:
    1: click "start" on the status line on the buttom of your screen.
    2: then click on "all Programs" and find "Accessories" and find the "command prompt"
    3: Right click with your mouse "command prompt" and click on "run as administrator"
    (as you has click'd on "run as administrator", "command prompt" should appear.)
    4: when it appears you need to type this "netsh windsock reset"
    5: wait for your computer to registrer the command you gave it, and restart your computer.
    then erverything should be pretty much as good or better then new.

  • Problem opening itunes store that has been downloaded in windows 8.1 Anyone have a solution

    Can not open iTunes store error message comes up.

    How do you expect to get help when you don't even tell us what the error message says?  We're not mind readers here...

  • Trying to open itunes store...it just says accessing itunes store in the bar at top...but doesn't open?

    Im trying to open itunes store, but the bar at top just continues to say "accessing itunes store" and it doesn't open?

    I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I restored my pc and nowit won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?

    I restored my pc and now it won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?

    Hey KEBENNETT, 
    It sounds like you've restored Windows on your PC and iTunes is no longer opening and running normally. 
    I'd recommend using the instructions found at step 4 and 5 in this article to repair or remove/reinstall your iTunes installation:
    Issues installing iTunes for Windows - Apple Support
    All the best,
    Jeremy 

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