IOS 7 X Itunes & Apple Store
Yesterday I downloaded IOS7 and now I can not use Itunes not even Apple Store at my Iphone 5. When I try to buy an APP at Apple Store I receive the message that I need to agree with the terms and conditions but I have already agreed. Itunes does not show any music or movie when the app is opened. The search returns nothing.
I tried to turn off the phone several times and nothing.
Is there someone with the same problem? Do you know how to solve it?
iOS Reset -
Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.
Similar Messages
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I signed into my icloud and apple id, in both my home sharing and itunes/apple stores setting. Then i tried going to my itunes>downloads>purchased and it showed all my purchased music from my ipad. It had the icloud download button next to the music, so i clicked download all, but when downloads are finished no music has transferred over to my music center. Tried signing out of my icloud/apple id, turning off and on my phone, turning off my ipad, and resetting my phone, but still not luck.. Can anyone HELP!! Thanks!!
@roaminggnome...Can you explain how to do that? I have homesharing turned on, but not all of my music on my Mac appears on my Book. I made a playlist on the Mac called "mom's music" but that playlist doesn't show up on the Book...AND all of the music is on MY iphone, but most of it is missing on my husband's iphone.
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How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help! The rep emailed that I had to get a new credit card No way.... --PB
Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
Regards. -
Apple store log in issues, keeps getting error can't connect to itunes/apple store
Pls. Help i can't connect to the apple store, needs to download an app. My psswrd is correct, i can log in to facetime but not on the apple store
Cannot connect to iTune Store
http://support.apple.com/kb/ts1368 -
Please help. Thanks.
fancyena wrote:
Same here. I cannot change my Apple ID ONLY in iCloud on my phone. Everywhere else is fine. I cannot turn off Find My iPhone and/or delete the iCloud account off the phone. This all happened because my phone died, I purchased a new one, and for some reason when I plugged it up the phone did not have the latest backup I did from my other phone. It took me to a backup from November which had the old Apple ID. The new Apple ID works on the Apple Store, iTunes, and everywhere else it is needed except for iCloud.
PLEASE Someone HELP
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
My itunes store payment method is decline, pls how can I retrieve it . I own itunes store, i don't if i pay back the debt i would be able to purchase using the same visa card information. Pls. someone helps me. At the momment this situation is irritating.
You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.
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Why do I have to enter my password several times before it is accepted?
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
Edit -
That's the question - I understand that I can use credit that i have on the App store to make purchases in the iTunes Apple Store but I dont know how to do it. If I select and album there is no option presented to allow me to access the App Store credit to make the payment. How is it done?
It's done automatically, you don't need to select anything
From http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance. -
ITunes, App Store and Bing results in Spotlight Search?
Hi there
iOS 8 was supposed to bring new levels of richness to Spotlight search results on iOS, including iTunes, App Store and Bing results (amongst others?). But none of my iOS 8 devices are showing me these results in Spotlight searches. I'm looking at an iPad Mini with Retina Display, iPhone 5, iPhone 6 and an iPad Air here, none of which are showing results any different to iOS 7.
What gives here? Are these features limited to certain geographic locations? I'm in Denmark, for what it's worth.Hi drdaz,
Welcome to the Apple Support Communities!
Please refer to the attached weblink for information on the changes to Spotlight search in iOS 8.
Apple - iOS 8 - Spotlight
Have a great day,
Joe -
Downloading from the apple store. invalid address?
I am trying to download some games from the Apple store but everytime I click on Apple Store it says "To continue I need to upgrad to the lastest versions of IOS and the Apple Store app. So I click upgrade. Then it says Cannot open page : "Safari cannot open the page because the address is invalid." What can I do to correct this?
If you are downoading/purchasing the the apps on the iPod you have to update the iPod if you iPod can be updated
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
- A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
- A 3G to 5.1.1 Requires iTunes version 10.5 or later
- A 4G to 6.1.6 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
- A 5G to iOS 7.1. Requires iTunes 11.1 or later if you update via iTunes
Identifying iPod models -
I purchased whatsup from the apple store but i did not get the 3 digit activation no?
i purchased whatsup applicaion from the itune apple store but why is it that i did not get the 3 digit activation no?
Use the app developer's email here > http://www.whatsapp.com/contact/
Tap Settings / Notifications. Make sure that is turned on.
Then swipe through the apps just below that. If you see the whatsup app, make sure sounds and alerts are turned on also. -
I just set up Family share on my 5S and my wife's 5, both running iOS 8. I am the organizer.
In order for my wife's purchases to be charged to my CC (per Family Share setup), does she need to be signed in under my Apple ID and password under Settings -> iTunes & App Store? Or, can she use her Apple ID (that she used with her previous App Store purchases)? Additionally, if she makes purchases in iTunes or the App Store under my Apple ID, does she need to enter my password?
If she's logged into "iTunes & App Store" on her phone, using her Apple ID, will it work?Well thanx to your answer I sure did just sign out of my old id, & now it's working! Thanx a lot IIIaass, you saved me from having to deal with anymore frustration! Thanx IIIaass!
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Apple store/Itunes store went blank after updating iOS 8.1.3 in iphone 6
ITunes store/ Apple store went blank in iphone 6 after updation of iOS 8.1.3
See here > http://support.apple.com/kb/TS3424
Also see this discussion.
https://discussions.apple.com/message/21189708 -
I Have an iPad mini operating on 7.1.2 iOS. My App Store icon as well as my iTunes Store icon are missing from my home scree. They are still listed under my settings, but I can't access them unless it's through an app that already exists. Where can I go to reinstall these? I use the same Apple ID on my iPhone 5c as well and they are on the iPhone, but I don't know how or why they just disappeared from my iPad and want to know how to get them back without having to reset my iPad and lose what I have on it. Thanks, Karla
Thanks so much! My grandaughters played games on the iPad over Xmas and one of their moms said shed restricted their access! Guess they forgot to enable again. Thank you again! Karla
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Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden
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