IOS 8.0.2 Cannot Send Mail

I recently upgraded to IOS 8.0.2 on my iPhone 5 and am no longer able to send email, I just get an error that says "Cannot Send Mail, An error occurred while delivering this message". How do I fix this?

Hi haenisch024,
Thanks for visiting Apple Support Communities.
You can use the advice in this article to troubleshoot your iPhone if email will not send:
Get help with Mail on iPhone, iPad, and iPod touch
To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
If you're using iCloud for your mail account, the steps in the "If you experience issues sending or receiving mail on iPhone, iPad, or iPod touch" section of this article can also be helpful:
iCloud: Troubleshooting iCloud Mail
Best Regards,
Jeremy

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Since update of iOS 6 to iOS 7.1, I cannot send Mail

I have a user who cannot send any messages from Mail with Exchange. She receives email just fine but when trying to send nothing happens. I have had her try powering her device off and on, force closing the app and restarting it, and removing the account and adding it back. We even tried the "Reset All Settings" option to set everything default, which seemed to work for a couple days but it has now started again. I was wondering if there is a setting somewhere that needs to be corrected or if someone has a guide on how to fix this. I feel like we have tried everything short of wiping the device and starting over. Any help here would be appreciated.
Thank you.

I have the same problem. We are with XLNinternet.co.uk and we can receive incoming email fiine but neither the iphone 5S or the retina ipad we use will let us send e-mail back to even new mails. I have spent hours on the phone with XLN but they blame Apple for it. I had to turn the SSL setting to off to even receive email from XLN. If anyone can help with this I would be grateful. We have also tried resetting, new email account etc etc and it still will not send out email from our xln account. Outlook email works just fine for us.

Since upgrade to iOS 7 Email error on over 100KB emails "Cannot Send Mail The message was rejected by the server because it is too large." Connecting to Exchange via Activesync

Hi,
Following the upgrade to iOS 7.0.3 on all our iPhone and iPad devices, it has been identified that when sending emails around 100KB in size and over an error message appears on the device stating “Cannot Send Mail The message was rejected by the server because it is too large.” See error message below. The send/receive limit is over 10MB so this is not the issue.
We are in an Exchange Environment using Microsoft Activesync. This issue is not evident in iOS 6. This has been tested on an iPhone 3GS running version iOS 6.1.3. We have been unable to repeat the issues seen on iOS 7 on the older OS. It is not possible to roll back to the older operating system as Apple are no longer signing the software.
We use Microsoft Active Sync to connect to our Exchange servers through a TMG. The issue is very inconsistent, some identical emails go through, some fail. This is not an issue with the send/receive limit as this is over 10MB. The error message when it fails on the TMG is Status: 413 Request Entity Too Large, which we believe is from IIS on the CAS server.
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This resolution have to attend at the server not with the ios device. My employer's mail administrator reject me to correct it from the server. As his concern is, if ither ios devices works why don't mine? So I am helpless than changing my iphone. It works fine for early versions of ios and with androids. And also one of my friends iphone4 with ios 7 (similar as mine) works too. So I guess it's something wrong with my iPhones settings. But basic question I cannot understand is it works in my phone before this ios7 upgrading. And currently working with my yahoo account too. Favourable reply expected.

I cannot send mail from my iPhone since I got my iPad mini even though the settings are exactly the same?

Since I started using my new iPad, I cannot send mail from my iPhone even though I've compared the settings on both and they are exactly the same. I can receive mail.

Hello Ann,
Thank you for contacting Apple Support Communities.
You can use the following to troubleshoot email on your iPhone:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Regards,
Jeff D.

TS3899 cannot send mail without restarting every time IPad is shut down (IPad air)All other mail functions work properly

Cannot send mail withoout IPad restart after every IPad shutdown. All other fuunctions of mail work properly.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

CANNOT SEND MAIL MESSAGE

I have two e-mail accounts on my iPhone 4. Occassionally, I get a message that reads "Cannot Send Mail. A copy has been placed in your Outbox. The recipient (address) was rejected by the server because it does not allow relaying."
The recipients are always individuals to whom I have sent e-mails in the past with no problem (one was my boss!). After the message sits in the outbox for a while, it's sometime sent with no further problem. Anyone else experiencing something like this? HELP!

I am also in a similar boat.
Recently upgraded my phone (iphone4) to iOS 4.1
Now it only intermittently sends emails over 3G, often just sitting there with the spinny wheel and saying 'Sending' for ages, but is fine over wifi. Including wifi provided by my service provider, Vodafone, in the UK. SMTP settings match those provided by the provider (and I have even reconfigured my account on the phone to check), so there is no obvious reason for it not to work.
Anyone else seen this? It feels like the phone is somehow not quite connecting with the server properly and then timing out.

I try to send emails after I have recieved. They are hotmail accounts. message says"cannot send mail and error occurred delivering this message. I have tried deleting and restarting. I have tried shutting phone down completely and restarting. no help...

I am trying to send emails via a hotmail account on my i phone 5 and get the following message despite recieving e mails. "cannot send mail an error occurred delivering this message"... i have tried to restart phone to no avail. I have tried to delete and re input account to no avail. I need help

Hello lclaunch22
You may need to validate the account with Hotmail. When logged in to the Hotmail account on a computer, there are instructions on how to do this.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/ht1694
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT4519 cannot send mail error

i had to setup my email again and i am now getting the following error
The user name or password for "SMTP:[email protected]" is incorrect
any advice
Thanks

I'm trying to troubleshoot the SAME issue now, SAME device (had this for a few months but didn't bother since I can access web mail other ways).
The only difference is this is my hotmail I have set up through apple mail. Does it say: "Cannot Send Mail. The username or password for: "STMP: (emailname) @hotmail.com @stmp.live.com" is incorrect."? Well, in my case it's "hotmail.com" anyway.
I tried removing it, adding it again, then shutting the ipad on & off again. No success.
Did you get it fixed.
P.S.: This issue started happening right after one of the IOS software updates.
<Link Edited By Host>

Cannot Send Mail

I just tried sending a email from my iphone this morning and I get the message "Cannot Send Mail, the sender address was invalid"
For the past 3 months everything has been fine and mail has been working perfectly. I haven't changed any of the settings at all. However, I did notice this morning that when I logged into my Gmail account online that they've changed they're layout. Seems like quite the coincidence that Google changed their layout and all of a sudden I can't send mail on the phone.
If anybody else is having this problem, or knows of how to resolve it, any help would be greatly appreciated! Thanks

The user in this thread is having the same issue. I am not having any problems sending mail from my gmail account after the update.

We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

TS3276 Cannot send mail from my iPad...."user name and or password is incorrect"......mail can be sent from my iPhone

Why do I get the message "Cannot send mail, the user name and or password for my email outgoing server is incorrect"? I use the same account, etc. on my iPhone and haven't any trouble sending mail.

If your email requires a password for the SMTP server you can set it up in the settings in the General mail setup. Some i.e Gmail require a password for SMTP.
Otherwise you will probably get better answers in the iPad forum.
https://discussions.apple.com/community/ipad/using_ipad

Cannot Send Mail from my iPhone 4s

I am no longer able to send out replies or new emails from my phone, this is very recent and I have tried everything I know of.. But I am not THAT tech-savvy.
So, anyways, when I go to send an email or reply to one, I get a pop-up box that says "Cannot Send Mail - The username or password for "said"-hotmail account is incorrect." So then I go to the settings enter my correct password for my hotmail account, it accepts it, and try again. Same pop-box appears, even though my password and username are both correct. I know that they are correct because I am able to receive email with no problems at all.
Is this a fixable problem or should I call Apple or take my phone in directly to them and have one of the techs look at it ?
Thanks;
Odyssy

Problems with sending mail is rooted in the settings for the SMTP server. There are places in this that say the username and password are optional, but normally are required by many email providers. Go back into the SMTP server settings and check all of the areas. I also agree with Doctor9fan to check your SSL settings. If you cannot get it to work like this, then remove the account from the device and add it back. As you complete the creation, make sure the account verifies. You can also check the Microsoft site to make sure settings are correct for Hotmail.

Cannot send mail from icloud from iPhone?

Since updating to iCloud I cannot send mail. I can receive. Error message says password incorrect. Using same
Password on mac book works fine and I am able to send mail

About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

I am trying to email pictures from my ipad to my email address on my computer and I have been going along nice but now I get a message that says "cannot send mail the message was rejected by the server" can't see to figure out why it stopped sending now.

I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server" cannot understand why this is happening and have not been able to fix. Now when I try to send pictues even to another email address I am getting the same message.
Help.

Email may not be the best way to move pictures.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Using iTunes to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance." " Includes choice of private cloud on-premise."
http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11

Cannot send mail from my ipad

I cannot send mails from my ipad, I have checked settings with my mail server and they tell me that everything is OK, they don't know what may be causing the problem, any ideas?

TBS2.
There is no way for anyone to know if your problem is identical to the problem reported by maria_diaz. She didn't mention anything about getting the "relaying" message. I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

IOS 8.0.2 Cannot Send Mail

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