IOS 8.0.2 Excessive Cellular Usage

For 10 years my average cellular data usage per month has been around 250-350MB. Since updating to IOS 8, my cellular usage has gone up to between 1GB and 1.5GB. My daily usage is now in excess of 50MB for which I cannot explain since I disabled almost ALL services from using cellular. With the exception of find my phone and email I do not use iCloud. The applications I use have not changed in the past 3 months. I have checked the cellular data usage page on my phone and although the total amount of cellular data goes up, the amount listed by service only adds up to approximately 10% of the total. I have noted that even over night while on Wifi my cellular usage goes up.
I have done a full device reset with a restore from backup with no effect.
From what I can see from using Techet's "Network Analyzer" and "Status" , apple is maintaining at least two cellular connections to siri.apple.com. With the exception of Siri I don't see any other cellular connections being maintained although I noted that a reboot uses up to 7 MB of cellular data.
With the exception of turning off siri for 24 hours I'm at a loss as to what else to do to isolate my excessive cellular usage. I should also point out that at this point my guess is that this excessive cellular usage is whats draining my battery as well. Prior to IOS 8 I got two full days on a charge, now I get about 10 hours.
I will update this article once I have tested the siri theory.

I have been having the same problem. I average about 100MB of use a day. After switching to iPhone 6/iOS 8, my data usage shot up to 400MB per day.
From the iPhone's data usage tracking function, I realised that the excess data was being consumed by "System Services --> Documents & Sync", and not by any app. Chunks of around 300 MB were being used every day.
Similar to you, my data also goes up even while at home, asleep, and connected to wifi.
I have turned off every option that allows me to block or reduce usage of cellular data, including auto-updates, iTunes Match, background refresh, location services, etc.
I've turned off syncing wherever available, as I back up via iTunes anyway.
My Siri is switched off as well. But the problem still persists.
I've called Apple and they don't have a solution for this. They can only suggest restoring from a backup to see if it works. If it doesn't, they suggest restoring as a new phone.
Apple also refuses to intervene or assist in any way with the excessive data charges, even though I have pointed out repeatedly that the problems only began when I upgraded to iPhone 6/iOS 8.
In the meantime, my data usage is going through the roof and my service provider refuses to waive any of the charges. It is extremely frustrating and I really am at a complete loss as to what to do.

Similar Messages

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that (settings/usage) it was using 900 mb. I deleted all my mail, deleted the mail account, and it still says it's using 661 mb. My ipad uses a fraction of that.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.

Howdy there COUGAR444,
It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit.
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

Lifetime cellular usage removed by iOS 8

Another iOS 8 hiccup
Lifetime cellular usage has been erased and now shows the same as the monthly usage. Was over 38 hours for 10 months usage and now is just 44 minutes like the monthly total.
Why was this changed? A new OS shouldn't change statistics.

I had exactly the same issue when upgrading to iOS8. I have iPhone 5s and lifetime usage was erased. Apple's OS (both iOS and OS X) has really appeared buggy in the last few years and it's starting to look like Microsoft. Please get your acts together Apple before you start to loose some long time loyal customers!

IPhone 5 excess data usage

Hi, we have purchased an iphone 5 plan with telstra for my daughter and in the first 4 days of plan, excess data of 7GB was recorded! I contacted Telstra and they have for a once time only waived the excess charges and data was turned off, no more data was used for month. This month, first day my daughter used 100 mb of 1GB of data allowance! I asked what she was doing and she accessed only afew websites to check when she was working which should be a few kb of data. Data has been turned of again. We are frightened to use internet on iphone 5.
My Samsung Galaxy 2 with Vodaphone I leave data on all the time and look at webites and use a few apps which need to be connected to data and have used in the last 10 days 18mb!
We are taking daughter's phone into telstra and will talk to them about either the phone or their system.
Is there a problem with iPhone 5 or is it Telstra.

There are numerous wifi problems with iOS 6. It's possible that your daughter's phone is switching from wifi to cellular and she is not noticing that. Still, that's a lot of data, so there might be something else going on. Search this forum for threads about excess data usage. There's a lot of info. Also, look at the threads listed to the right under "More Like This".

How can I reduce excessive data usage?

My wife and I recently moved to the country and have no internet available by a physical cable or wire from an ISP. Our internet service is provided through a Verizon Jetpack that we lease from Verizon. We have an iPhone 4s, iPhone 5s, an iPad 1, and an iPad 2 (both iPads are WiFi only)
Our problem is excessive data usage. Prior to our move, our iPhones each used approx .2GB per month. 16 days into our current billing month, the iPhones have each used approx 1.2GB, but our Jetpack (which creates our home WiFi for our iPads) has already used 10GB. We do not stream anything on our iPads. We use them in the evening for surfing the internet, checking Facebook, and playing Words With Friends. That's about it. The Verizon online data calculator indicates we shoud be using about 4GB per month based on our iPad usage. Yet my data usage log says that one night this week between 7:30 PM and 11:30 PM, our Jetpack used a full 1GB. Is it possible that our Jetpack is simply "burning up" GBs while we sleep?

On my iPhone 4 running iOS 6, Settings > General > Usage quotes the installed size of the apps not the data usage. I've just installed the Onavo Count which claims to record data usage of each app so one can see which the greedy ones are.

Cellular Usage - iphone and ipad

hello i have an iPhone 4S and iPad Mini 2 (wifi version only), i only bought the iPad on Dec 2013 and i always try to search for public free wifi before attempting to use my iPhone as Personal Hotspot. The reason is that my cellular plan is only limited to 1GB per month cellular data and extra charge will be added if over the limit. They send me SMS about my cellular usage every week and my habit with my mobile and ipad is always less than 200MB per month. I don't play games and i don't download games, i don't update the iOS or download large apps , of course i never watch YouTube with the iPhone or iPad. Everything was perfectly normal but by the end of January i was notified that i had used over 3GB cellular usage on a particular week (third week of January), and of course then I am heavily charged. I have called their CS for several times about where the data was used but they refused to answer and said that it might be your Personal Hotspot being stolen by the others （while my Personal Hotspot always requires password and my password was not "abcdefg" or "1234567", the password was very randomly designed by me, mixed with numbers and English letters... It's not possible to guess out the password.
Note. I don't use iCloud and never used it. No Facebook
Ok, now my question is
could anyone help guessing why's that happening? is it that easy to hack into the wifi and consume my cellular usage when my password is not stupid 1234567 or abcdefg or any birthday dates something.
i now really don't know what's the bad i had done to let 3GB cellular usage be consumed in a week. I turn off Personal Hotspot when i don't use iPad.
Thanks

When your iPad is allowed to access your iPhone cellular data connection over a WIFI personal hotspot there is much less control over which iPad apps are actualy allowed to use the 3G cellular.
When i look at the WIFI traffic from an iPad (WireShark), there is all sorts of communication active on the background Such as the iCloud storage service backing up pictures / mail when WIFI is active or push notofications.
On my iPad mini there is very data little on it, a bit of mail and a few pictiures. Nonetheless it managed to occupy a whopping 2.4Gb on the 5Gb iCloud storage capacity. When all this data moving happened, i can't tell exactly since there is no backup activity notification on a WIFI connection. What i do know iCloud backup not active when my iPad Mini cellular has a direct cellular connection. (not over a WIFI hotspot)
Just my 2 cents

10.9.4 excessive CPU usage

And now a strange case...
Installed 10.9.4 but it became unusable because of excessive CPU usage. Reverted back to 10.9.3 but now the problem persists!
Basically, if connect the Ethernet cable the CPU increases and temp raises from 45C to 95C. As soon as I remove the Ethernet cable and stay on WiFi things go back to normal. I already have done the most obvious, i.e. reinstalling the OS from time machine, removing launch daemons and plug-ins, and fixing disk permissions. Check the details below. Any idea? It would be much appreciated. I'm getting nuts with this.
Top Processes by CPU: (Ethernet not connected)
      41% Mail
      12% revisiond
      6% opendirectoryd
      5% WindowServer
      4% mtmd
Top Processes by CPU: (Ethernet connected)
      47% ocspd
      47% apsd
      35% configd
      33% mDNSResponder
      20% networkd
Full detais:
EtreCheck version: 1.9.12 (48)
Report generated 18 July 2014 11:45:23 NZST
Hardware Information:
MacBook Pro Intel Core i5, Intel Core i7 (Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
LED Cinema Display 2560 x 1440
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:5:13
Disk Information:
APPLE SSD TS128B disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 120.47 GB (13.11 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-898
USB Information:
Jmicron Corp. Usb production 1 TB
EFI (disk2s1) <not mounted>: 209.7 MB
EXTRA (disk2s2) /Volumes/EXTRA: 999.86 GB (301.61 GB free)
Apple Inc. Display Audio
Apple Inc. Display iSight
Apple Inc. Apple LED Cinema Display
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Western Digital External HDD     500.11 GB
TM (disk1s1) /Volumes/TM: 500.11 GB (110.12 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.16) Support
[not loaded] com.libusb.USB_Shield (6.0) Support
Startup Items:
Jaksta: Path: /Library/StartupItems/Jaksta
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Login Items:
smcFanControl
Mail
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.145 - SDK 10.6 Cannot contact Adobe
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
None
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 112.20 GB Disk used: 99.99 GB
Destinations:
TM [Local] (Last used)
Total size: 465.76 GB
Total number of backups: 84
Oldest backup: 2012-11-18 19:49:30 +0000
Last backup: 2014-07-17 02:17:01 +0000
Size of backup disk: Excellent
Backup size 465.76 GB > (Disk size 112.20 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
      47% ocspd
      47% apsd
      35% configd
      33% mDNSResponder
      20% networkd
Top Processes by Memory:
254 MB mds_stores
147 MB com.apple.IconServicesAgent
115 MB Mail
90 MB Dock
74 MB Finder
Virtual Memory Information:
4.68 GB Free RAM
1.99 GB Active RAM
331 MB Inactive RAM
1.01 GB Wired RAM
187 MB Page-ins
0 B Page-outs

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

I bought a iphone 3gs 4 months ago had a problem with display service centre replaced me with the phone when i checked the settings of the phone in cellular usage under call time the lifetime usage was 3 days and 18 hours.what sholud be done ?

i bought a iphone 3gs 4 months ago had a problem with display service centre replaced me with the phone when i checked the settings of the phone in cellular usage under call time the lifetime usage was 3 days and 18 hours.what sholud be done ?

How is your iPhone's display different?
You can check the model number by going to Settings/General/About. These are the model numbers for the various 3 GS models;
MB715LL/A (16 GB Black), MB716LL/A (16 GB White), MB717LL/A (32 GB Black), MB718LL/A (32 GB White), MC555LL/A (8GB)

IPhone 6 plus shows cellular usage out of box

I got my iPhone 6 Plus delivered and it shows 12 hours 20 Minutes of cellular usage out of the box. I checked with an Apple representative and they say it might be tested and hence the hours. Any ideas? Should I return and get another one?

If you put the camera right next to your ear when you have the camera working can you hear the OIS motors buzzing away as if they are constantly moving? How about the front camera? Is that working correctly?m There seems to be a few threads on here saying that the OIS for the 6 plus is a bit iffy, my best advice is to book in to your nearest Apple Store to have it looked at, If they can spot the problem they will either replace the whole handset or the camera (which takes an hour)

Mountain Lion Mail excessive CPU usage

Evers since upgrading to ML 10.8 and 10.8.1, Mail heats the CPU up to 100% after a couple of minutes and remains like this forever. Absolutely reproducible. Mail is unusable for me.
I have some 25.000 Mails in my Inbox. Sampling Mail always reveals the same pattern. Looks like Mail is constantly iterating over my 25.000 emails and tries to layout them. Looks crazy to me.
Here is an excerpt of the sample:
Sampling process 3458 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling Mail (pid 3458) every 1 millisecond
Process:         Mail [3458]
Path:            /Applications/Mail.app/Contents/MacOS/Mail
Load Address:    0x10e285000
Identifier:      com.apple.mail
Version:         6.0 (1486)
Build Info:      Mail-1486000000000000~2
Code Type:       X86-64 (Native)
Parent Process: launchd [158]
Date/Time:       2012-09-03 10:39:43.345 +0200
OS Version:      Mac OS X 10.8.1 (12B19)
Report Version: 7
+
!   :   |
+ 828 __CFRunLoopDoObservers (in CoreFoundation) + 369 [0x7fff848ec031]
+
!   :   |
+   828 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ (in CoreFoundation) + 23 [0x7fff848ec0c7]
+
!   :   |
+
802 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke_01208 (in AppKit) + 46 [0x7fff83afdc81]
+
!   :   |
+
! 800 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints (in AppKit) + 738 [0x7fff83535c3c]
+
!   :   |
+
! : 800 ??? (in Mail) load address 0x10e285000 + 0x2e467 [0x10e2b3467]
+
!   :   |
+
! :   800 -[NSView displayIfNeeded] (in AppKit) + 1830 [0x7fff83536703]
+
!   :   |
+
789 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] (in AppKit) + 4675 [0x7fff8356c79d]
+
!   :   |
+
| 789 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 314 [0x7fff83570b73]
+
!   :   |
+
|   787 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 5763 [0x7fff83572474]
+
!   :   |
+
|   + 786 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 5763 [0x7fff83572474]
+
!   :   |
+
|   + ! 785 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 5763 [0x7fff83572474]
+
!   :   |
+
|   + ! : 782 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 5763 [0x7fff83572474]
+
!   :   |
+
|   + ! : | 774 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 5763 [0x7fff83572474]
+
!   :   |
+
|   + ! : | + 773 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 5763 [0x7fff83572474]
+
!   :   |
+
|   + ! : | + ! 767 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 5763 [0x7fff83572474]
+
!   :   |
+
|   + ! : | + ! : 753 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] (in AppKit) + 817 [0x7fff83571122]
+
!   :   |
+
|   + ! : | + ! : | 751 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] (in AppKit) + 2704 [0x7fff83573509]
+
!   :   |
+
|   + ! : | + ! : | + 751 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] (in AppKit) + 1656 [0x7fff835730f1]

This problem was solved.
After a lot of frustration (restoring Lion backup and performing the update several times), I managed to have a stable installation without the problem of high CPU usage and high temperatures.
It seems that the installation procedure has an issue, when your user directories are located in an external disk. In this particular case, after the installation of the server software, the two links in /Network/Servers directory, pointing to the / directory, do not get created, so you need to do that manually.
That, in itself, was not causing my excessive CPU usage, but it didn't allow my users to log in the server. Thinking that this was the issue described in http://support.apple.com/kb/TS2938, I was running the command described in the previous link to fix the issue. That command (sso_util configure -r REALM_NAME -a diradmin afp) was what was killing my CPU.
All is well, when it ends well, I guess.

I just installed io7. When I tried to check my cellular usage, "view account", it would not let me enter my email or password. Also the "view account" is blue not black. Any solutions?

I just installed io7. When I tried to check my cellular usage, "view account", it would not let me enter my email or password. Also the "view account" is blue not black. Any solutions?

Apple IDs do not go out of existence. All purchases are PERMANENTLY associated with whatever ID was used for the purchase. Go here to investigate.

Excess Broadband Usage - complaints experience

I have been a BT customer for some while, registered for paperless bills, set up on BT.com with an email address of my choice prim login and primary communication and making payments by Direct Debit. BT cold called me (I am guessing around 12 to 18 months ago) same renew my package.
in December I noticed a £100 excess broadband usage added to my bill. This prompted me to look back over previous months and, sure enough, around £50 per month had been added historically. There is a limit to how far back I can look online and I called BT to complain. I could write a book on the issues and barriers around BT's complaints process but that would distract from my primary concern.
Firstly, I was sold a package I was told was limitless. This was renewed in the cold call mentioned above. It transpires I was placed on a 10gB limit. Conveniently BT have deleted recordings.
That would be manageable as BT has a fail safe (plastered across its web pages) in that they email you when approaching or exceeding limits. Wrong! They didn't send one email to the email address with which I was registered tor my account to warn me. 5 seconds after the 2nd stage of the complaints process is complete (not to my satisfaction) BT sent me may first warning.
The 3rd stage complaint handler acknowledged how a customer could be confused by the above and offered to meet me half way on the overcharge excess costs over that period.
At no point has BT provided the summary history I had clearly requested on several occasions. This must be in the region of £790 as I was offered £395; insulting at best!
How many other customers are blissfully unaware they are exceeding their limits? What controls do BT have in place to identify and alert these customers, or is this a systematic control failure or known source of easy income?
i have been very clear in all calls of my position. I feel ripped off and subjected to poor complaints handling. BT has now acknowledged how I could be misinformed and in this position, yet still think it reasonable not to return a full refund. In a highly regulated industry I hope the regulator, ADR, press, web positings and consumer TV programme routes open to me will highlight and resolve my problem, and potentially who knows how many other customers'.

Suckered wrote:
That would be manageable as BT has a fail safe (plastered across its web pages) in that they email you when approaching or exceeding limits. Wrong! They didn't send one email to the email address with which I was registered tor my account to warn me. 5 seconds after the 2nd stage of the complaints process is complete (not to my satisfaction) BT sent me my first warning.
First email alert received to my registered email account 5th Jan 2013.
If you work for BT but aren't from the customer care team (to which the previous poster kindly suggested I write) please don't get involved unless you can resolve my complaint. This was posted for help and to hopefully alert BT and its customers of a potential problem, not to be "topped".
Have you ever logged into MyBT and checked your usage? If you have you would see when and where to they send the emails, regardless of the registered email address.
Working for BT is not the issue here. Clearly you did not take personal responsibility and refuse to, that is not my fault. If BT are offering you some money back I would take it, otherwise it could cost you more money in the long run.
Taking the attitude of your posts, it sounds like you had a broadband package from BT and now you have found out that you having been paying over the odds for and now you think you are entitled for your money back, well there is a saying "buyer beware".

Cellular usage by App

Somehow my Cellular usage went from 1.0GB to 1.6GB today and Ive just been driving around all day without even using my iPad. So some app must be causing the issue.. I suspect that is may be my work Good app that checks emails, but I don't know for sure...
Any recommendations on how to show Cellular usage by app?
Since LTE is 10x faster, we should get 10x more data... 20GB instead of 2GB... 2GB is just stupid.

All of your apps will use data but just a small amount per minute or two. It varies per application's purpose. From just checking your mail hourly to running a multiplayer game to online date chatting to GPS navigation, each pool a great deal of KBs per few minutes.
There is no application that says this application uses 10 KB a minute or 100 KB a minute. You just have to control which apps you visit. Pretty much you need to avoid just about every application on the iPhone.

IOS 4.x camera high cpu usage bug

Ever since upgrading to iOS 4, I've noticed that periodically my 3GS's CPU usage is higher than normal. Instead of 97% of the CPU or higher being idle, only 85% is higher. This causes the battery to drain at about the same rate as if I'm constantly playing music, so the phone won't last the day. This problem persists under iOS 4.1. The CPU usage can be seen by any number of free apps in the App store, simply search for CPU.
Using an app that uses the location services or turning airplane mode on and off will temporarily drop the CPU back to the normal idle rates, but the problem will return within a few minutes. The only permanent fix is to reboot the phone.
For the longest time I thought it was related to using location services, but I've finally tracked down the problem to using the camera. If any app uses the camera (camera app or 3rd party app), the problem has a high probability of occurring within the next few minutes. If I never use the camera, the problem never occurs. I've pretty much confirmed this by having weeks go by without seeing the issue, then immediately seeing the issue after using an app that enables the camera (such as a bar code reader).
I've reported this to Apple a number of times and they keep either ignoring it or asking my for log files over and over again. Either they can't reproduce it or they're not even trying to reproduce it. Considering how easy it is to reproduce and the fact that I've seen someone post in the battery life thread reporting the same exact thing, the later seems more likely.

Assume you've read threads on draining batteries and random shutdowns. You may be on to something.
My 3GS shuts down now randomly but usually once the battery hits about 30%...the part that sets it off every single time is opening any app that uses the camera!
Once this happens it won't usually come back on without power tethered.
Would love to see Aplle acknowledge this issue and put to rest all the moronic responses on here telling people to stop using their phones as they have been for the last year and turn everything off to save battery.

Ipad2 5.0.1 excessive data usage

Wondering if 5.0.1 fixes any bugs around increased data usage. Since I upgraded my Ipad 2, my data usage has significantly increased. I did enable locate my ipad, but I did not expect such a jump in data usage. I have not been near my 250Mb limit in any of the previous months. Since my upgrade to 5, I am near my limit after 2 and 1/2 weeks into the new month.
I found some information about this and it suggested I delete my iCloud account, which I did. But now I don't have the ability to located my iPad - bummer.
Any thoughts or suggestions?
Thanks.

More troubling is that you can't use any of the new icloud features so widely touted.
I have the same issue and I ran some tests that concluded deleting the icloud account from the device is the only way:
Spent a day testing and have conclusive results.
Headline is this:
iCloud (with all its switches off) consumes 3G data all the time wifi is unavailable.
It can be around 2k every 10 seconds. Easily reaching 20MB over a typical day with typical time away from WiFi.
The only way to stop 3G data consumption is to delete the icloud account from the phone.
This is with 5.0.1 on an iPhone 3GS 16MB. (Black :)
This took a day to test because I switched off everything else one by one and it had no effect, until I deleted the icloud account. So I removed all the location services, I deleted a load of my subscribed calendars, I removed the Reminders that were linked to my email account. I took off everything I could manage and there was no effect.
I have an experiment that is really easy to reproduce Wherever you are:
Switch off wifi so your phone is only using 3G
Go to Settings, General, Usage, Cellular Usage
Press Reset Statistics to get cellular data sent and received to zero
Go back a screen
Count to ten
Press Cellular Usage again
Look at the stats now and it will have gone up by anywhere from 1 to 20 kBytes
Repeat this by going back a screen, waiting, and returning to the cellular usage screen.
Each time your data usage will go up by that amount.
I varied this out for a long time, switching something else off each time, and usually switching the phone off and on too, to ensure the thing I switched took effect.
I left icloud till the end, though switching off the icoud settings was the first set of tests followed by switching off all the location and system services.
It was only when I deleted the icloud account from the phone that the data consumption stopped. I left it then for minutes and got no further increase. Leaving it longer caused some increase due to checking mail over the air, but nothing like the rate with icloud on.
I then added icloud back to my phone and ran the test again. Data consumption as back up to its high level and only stopped when I deleted the icloud account again.
I'm in no doubt now that having icloud signed in on the phone is what's caused my 3G data usage to rocket ever since I installed iOS5 (and 5.0.1)
If anyone has any further insight into this, or even if you have repeated my test above, with same or different results, then please do let me know.

IOS 8.0.2 Excessive Cellular Usage

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