IOS 8.02 rendered my iPad 3 almost unusable
Updated my iPad3 to iOS 8.02 last week and now it's slow, unresponsive, and now practically unusable. I've read that many others are having this issue. Any word on a fix for this?
Examples of the numerous problems:
wifi dropped, even when I'm on campus, inside a building with a good connection
pages only half load, even on an excellent wifi and 4G connection.
apps very slow to load
five finger app close doesn't work all the time.
unresponsive to taps at times
typing very slow
I've powered down and things are OK for awhile, then malfunction again. I was planning on buying a new iPad mini, but after this, I'm leaning towards a non-Apple tablet. I need my iPad for work, but I've had to downgrade to my PC this week. Everything worked just fine until I made the mistake of installing the update.
Well, there are basically two or three ways to do this. One can be an involved user and try to do one thing or another and work on solutions themselves (just as we do here on this forum). Or they can pay a service company (someone other than Apple) to solve problems for them. Or they can have Apple solve the problem for them, and keep current on a warranty and upgrade as needed for new devices and keep warranties in effect.
I choose the third option and a bit of the first option ... as to how I deal with these things.
As far as Apple being responsible ... if it's something that is strictly related to Apple's upgrade, then yes they should be responsible ... and they do act responsibly in that they take all the Customer Support issues and see if there is a bug and that it needs to be fixed. If so, from the Customer Support issues that they have logged, Apple WILL fix it. That's guaranteed.
But, there are other instances where these problems that crop up are related to something corrupted or squirrely in a particul model or with particular users or something that really has no bug fix at all. In other words, a bug fix is not required because it's not a bug. It's something else. That something else could be a hardware failure or it could be corrupted files or some other unknown thing that is not a bug. You'll have to either step through the process yourself or have someone else step through it for you.
This is just the way it is with computers and electronic devices like these iOS devices ... and it has been that way for 30 years that I've been familiar with them (all of these kinds of devices ... that is, not just iOS devices).
Similar Messages
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my ipad is almost one year old. I was attempting to update the ios and my ipad screed is black with the usb and itunes only. what do i do?
Do as the image on the screen suggests.
Connect the device to a computer running iTunes and restore. -
I can not get my IPAD to update the latest software the update says it is unavailable at this time try later I have been trying for 5 hours any suggestions as this renders my IPAD useless
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
IOS 8 has made my iPad 2 a terror to use - is there a way to fix / downgrade back to iOS 7?
Someone please help - my dad is mad that I updated our iPad 2 to iOS 8. He says - and I agree - that the third party apps are extremely laggy (especially Piano Tiles by Umoni and Scramble with Friends by Zynga) to the point that they are almost unusable. And apps such as Safari, Mail, and Weather will simply lag out and go to Home Screen. The home button will take up to 5 seconds to respond, and buttons on the keyboard and password login will lag behind when you tap. Internet pages take up to twice the time to load. I have a iPad 2 with 16 gb storage (now 2.3 gb), and it is terrible to use now. If there is a way - ANY WAY - that I can get iOS 7 back or get a patch for iOS 8 - I would be SOOOOO happy. I'm open to suggestions!
Thanks and Please Help
-TuckerTry some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings -
No wi fi with iOS 8.2 on my iPad 3g.
No wi fi with iOS 8,2 on my iPad 3g.
8.0.2? I've been using new update for almost 2 hrs, no problem with wifi. Hold down the power button and home button until Apple appears and your iPad will reset itself. If it still doesn't connect go into wifi settings and forget network and then reconnect. Should solve.
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I've had my ipad for almost a year and I use Face Time every day. It's been working perfectly all the time but now I've upgaded to the new ios6 it keeps cutting the conversation off and we have to reconnect. Anyone got any ideas?
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
maybe this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
My iPad WiFi Almost Every Day Keeps Disconnecting, especially if I am watching a video online. How do I fix this?
Howdy Danny_98,
Here is a great article to help troubleshoot wifi connectivity with your iOS device. Named iOS: Troubleshooting Wi-Fi networks and connections it can be found here: http://support.apple.com/kb/ts1398.
Be sure that you are in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.If unable to do so, see this article.
Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.If not, refer to your network administrator or ISP for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Note: You will need to enter your Wi-Fi password again if your desired network requires one.
Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2.For AirPort Base Stations, see this article for information about firmware updates.
Those are the basic troubleshooting steps and there is another section toward the bottom named Wi-Fi disconnects, or signal strength is less than expected that is very relevant as well.
Regards,
Sterling -
After ios 8 update has anyones ipad started randomly selecting everything? Even after ios 8.0.1 update it has still continued to do the same thing making it immpossible to use ipad anymore. Has anyone had the same problem and/or knows how to fix this?
Try a Reboot pess & hold power button & menu button hold both down until you see Apple Logo you will not lose any data This may help but the ipad 2 is a bit under powered for iOS 8 If you can a very good buy now is the iPad Air 32G Since they brought the new one out the price for this model Has come down by £120.00 That's the one I am using and it works great on iOS 8.1 Bsydd uk
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How to upgrade to iOS 8.1 on original iPAD
I have an original iPad. The current OS is 5.1.1. When I try to upgrade using the latest version of iTunes on my PC using the "Check for Update" function, it says that "the version of the iPad software (5.1.1) is the current version" and doesn't offer me to upgrade. Is it possible to ugrade to iOS 8 on the original iPad?
asmith_ru wrote:
Is it possible to ugrade to iOS 8 on the original iPad?
No, it is only possible to upgrade to iOS 5.1.1 on the original iPad. -
I have been trying to download iOS 6.1 on my ipad. After its been downloading for about 4 hours, I receive a message that there is an error and cannot download. How can I delete this download from my settings? I tried downloading other apps, but it will not let me unless I download iOS 6.1
What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
In iPad 1 ios 4 may have two ipad Apps the same from two accounts itunes
In iPad 1 ios 4 may have two ipad Apps the same from two accounts itunes one free other paid account, hence one free App and another paid App the same App?
If both accounts are authorised on your computer's iTunes (Store > Authorise This Computer) then you can download the books from both accounts to there (download the books from one account, then sign out of it via Store > Sign Out, log in with the other account via Store > Sign In and download the books from the other account), and sync them over to the iPad's iBooks app via the Books tab.
Or you might be able to sign out of your account on the iPad by tapping on it Settings > Store and sign in with the other account and download the books from that account - I think that it should work, but it's not something that I've tried so I'm not 100% sure that it will -
after upgrading to ios 8.1.1 my ipad 4 camera doesnt work i just got blank screen, but i still can use it for facetime, i supposed after upgrading to ios 8.1.2 it will fix but it doesnt work. i cannot restore to ios 7. hopefully, any suggestion to correct it? thank you
Hello pichastos,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your camera is displaying a black screen, please follow the information outlined below.
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H. -
I downloaded ios 7 to my wifes ipad 2. The only problem was, with the new system the letters and numbers on the keyboard became so streamlined that my wife had trouble seeing them because of a eye problem. Is there a way to get the old keyboard back and if not how do you uninstall ios 7?
I had thought this situation was solved but it just got worse. In addition to being without service for several days I am now being charged a cancellation fee for a broadband service that BT disconnected in error. BT Vision was also terminated by BT but the set up charges are still in place. Does anyone know who the relevant Ombudsman is? I called BT from America on Friday - for an hour - while someone called Aruj sorted out why there is an order 'in progress' that I didn't initiate; why I have fees relating to a problem created by BT and why there are references to a house move that didn't take place and a BT Vision service I no longer have but didn't cancel myself. He assured me it would be rectified and my bill would be reduced by 139 pounds and we would get confirmation of this later that day. I asked him what chance there was that this would not actually happen - he said no chance at all; my new bill would be 23.50.
There was no text message. An online chat person today told me there had been a fee reduction request which had been declined and there was nothing else he could help me with as he dealt only with broadband. But he would get BT Vision to email me. They always seem so helpful.............
I'm sure I'm listed somewhere as 'a problem', there's no other explanation for why I get the runaround -
iOS 5 used to allow Airplay between iPad (WiFi) and Apple TV (Ethernet) as long as they were on the same network, i.e. connected to the same wired/wireless router. In iOS 6, now both the iPad and the Apple TV have to be on the same network and both have to be connected using WiFi ? Why did they change this ? Means that the iPad and the Apple TV box both have to be in range of the wireless router when this wasn't a restriction before. Apple TV could be anywhere as long as it was connected to the same wireless router via ethernet cable. Seems like an unnecessary thing to restrict.
I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time! -
Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.
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