IOS 8.1.1 update, restore, now no sent items in mail

I've just updated my iPhone and iPad to iOS 8.1.1 via iTunes using the following process:
-Create back up (to this computer)
-Update
-Restore from backup
I did this for both my iPhone and iPad and now on both when I go into mail there are no Sent Items.
This is a big problem.
Why is this happening?
Since this happened to both my iPad and my iPhone, and there is no iOS or iOS Updates community (really? why isn't there at least an iOS community?) I've posted this here for now.

Hi Brian,
How would that restore my Sent Items?
I don't think Sent Items are stored on the mail server. If they were, then for example: when you sent an email from your iPhone, that email would be pulled down from the server into the Sent Items folder for the same mail account on your MacBook Pro. That doesn't happen.
The Sent Items for an iPad or iPhone should be stored in the backup for that device you create via iTunes and be unique to that device. Another example: when you access the same email account from your iPhone, iPad and MacBook Pro the emails in the Sent Items folders on each of those devices are unique to said device even tho all the devices are accessing the same mail account.
This seems like a problem with the backup, the 8.1.1 update, or the restore.
I just restored the iPad as new, then restored from backup and during that process the iPad screen lit up and said "Slide to upgrade". What does that mean? I'm not upgrading anything, I'm restoring from a backup. How is "Slide to upgrade" appropriate? That doesn't seem right.
Is there any way to escalate this to actual Apple people? I won't pay for a support request when the problem is with their backup/update/restore.
I think they've introduced a backup/restore problem with the 8.1.1 update. I don't think this is a "user" problem, I've been syncing, backing up, and restoring iPhones and iPads as long as they've existed. It's pretty straightforward and I'm sure I haven't done anything wrong.
Any other ideas?

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