IOS 8.1.3 no back up and now unable to access via iPhone 6+

Where to start... For what seems to be over 8 months my iPhone has not been backing up my contacts even though it is set to do so. My contact on my iPhone and Air are different. The Mac is that same as iCloud, but iPhone 6+ is not. It was the most update. I tired login out of both and then logging in again. No problem on Mac and iCloud on the web. Cannot log in with iPhone. Have a Japanese iTunes account to so tried that and it logged in with no problem. Tried my usual account  again and no go. Reset password, and Mac and iCloud are ok to log in but not iPhone.
Any ideas would be hugely appreciated?

I Had the exact same problem and after following all the steps at If you get an error when trying to activate iMessage or FaceTime - Apple Support
i did several resets. Nothing seemed to work until I used my iCloud account to sign in rather than my Apple ID I got in. Apple ID did not work at all. Not sure if this will work for you but it did for me ... Good luck!  
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