IOS 8.1 Apple Mail Freeze

I use apple mail for work and look and get about 75 to 100 emails a day. Several times a day the mail app would just freeze. This started after upgrading to iOS 8.1. At work we are starting to call them android moments. Having so many of them now that I think I should have bought a Android. The Note 4 is starting to look better and better. iOS 8 has been an epic fail.

Thanks, Glenn. I get as far as the Advanced Settings screen, and there are 3 items for choices:
• Use SLL - on
• Move Discarded Messages into:
Deleted Mailbox - check
Archive Mailbox - not checked
• S/MIME
S/MIME - off
I don't see how I can choose to NOT delete messages. (I'm assuming that the Move Discarded Messages into: Deleted Mailbox is a setting to tell iOS 8 what to do with a message that I choose to delete from my iPhone.)
Any further guidance?
thanks,
Bill

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Apple Mail freezes up repeatedly

Since the recent upgrades to Yosemite in January 2015 (10.10.2) or thereabouts, Apple Mail freezes up all the time. It seems to get worse from day-to-day. Very frustrating. I run it on a new Apple Mac - didn't have many issues before. My wife has other Mail issues on her Macbook Pro.
Hope Apple pays more attention to fixing Apple Mail, which we all use a lot!!!!

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Apple Mail Freezes

I am having a problem with Apple Mail freezing upn launc. the cursor spins continually and I cannot launc other apps except in "safe" mode" or relaunc in regular mode then I am able to launch other apps. Any answers out there. Thanks

When you have the problem, note the exact time: hour, minute, second.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Apple mail freezes constantly under Mavericks

Every since I upgraded to Mavericks last year, Apple Mail constantly freezes. It opens, I generally can get mail, but if I leave it open for a bit, it either stops receiving mail or when I try to send an email it freezes. The only way out is to force quit, and most times the only way to get it to work again is to restart. This does not happen on my wife's account so it appears not to be a system wide problem. I did try a few suggestions posted on here in the past and got some temporary relief, but problem still persists. Have considered trying to migrate my admin account to a new desktop account to see if that helps, but haven't had the time (and could use some good instructions for moving things). Don't want to upgrade to Yosemite as need to use some programs that aren't capatible.
My system is a MacPro, with 8BG RAM, OS 10.9.5. Also, use Suitcase and most of the Adobe Creative Suite quite often. Have noticed that freezing often increases if I leave an Adobe program open while Mail is open. Wondering if a font could be a culprit??
Any suggestions appreciated

Do a backup.
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this.
Crashes/quits unexpectedly

IOS 8.12 Apple Mail for Exchange Account Deletes Message from Server

Both my computers are set to leave Exchange emails on the server, but I can't find how to set this on my iPhone. So, if I happen to first open a message on my phone, it's no longer available when I open Apple Mail on either of my computers. I need the messages on my iMac and MacBook Pro--not just on my iPhone. How can I change the settings on my iPhone so that Exchange doesn’t delete messages once they're downloaded to the phone? Thanks in advance for any guidance you can offer. --Bill

Thanks, Glenn. I get as far as the Advanced Settings screen, and there are 3 items for choices:
• Use SLL - on
• Move Discarded Messages into:
Deleted Mailbox - check
Archive Mailbox - not checked
• S/MIME
S/MIME - off
I don't see how I can choose to NOT delete messages. (I'm assuming that the Move Discarded Messages into: Deleted Mailbox is a setting to tell iOS 8 what to do with a message that I choose to delete from my iPhone.)
Any further guidance?
thanks,
Bill

Apple Mail freezes the entire system

This just started today after absolutely no problems with my system in the last 20 months of ownership.
This morning I got the spinning beach ball and my computer became completely unresponsive. I could not force quit any apps or switch between them. I thought it was something to do with iTunes because it tends to be less than snappy at start up due to a lot of music and video however, that wasn't the issue. After a few hours of messing about, disconnecting peripherals and turning off time machine it became evident that Apple Mail was causing the trouble.
I'm pretty good at pruning my mail and emptying the trash and I've also used disk tools to repair the disk permissions. I don't save drafts to the server and I don't add invitations to iCal.
I haven't added any new applications and the only recent update was the iTunes update that I installed after the trouble started.
As long as I don't launch Mail, the computer is golden. If I do launch it there is a minimum of 5 minutes of innactivity and at any time it might go awry and cause another 3 - 5 minute period of completely useless innactivity.
Any thoughts? I know Mozilla will take over quite nicely but I don't want to switch mail clients because Apple Mail has been just fine since I started using it with exception to today.
Thanks,
Andrew

Hi, I haven't actually tried this in 10.6.x, or maybe I have & forgot!
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Apple Mail Freezing

Hi all,
my Mail app on my work computer (OS X 10.67) has recently been beach ball freezing every time I compose a new message, specifically when I press tab and start typing someone's address in the CC field. Sometimes if I wait long enough it recovers but other times I have to force quit.
This started happening when my company changed domain names/email addresses. I don't know many details to be honest, but when the name change happened my Mail app didn't need adjusting. For example, when I started typing John's name as the recipient in a new message, the autofill would input his new email address - which is great but I suspect this is also the culprit causing the freezing? Could anyone shed any light on this?
Thanks,
Jordan

Without more details on exactly what changes you're dealing with and what happens, it's hard to suggest any sort of solution. One thing you should probably try first is to install the 10.6.8 Update; that may fix this issue, whatever it might be.

Apple Mail 10.5.2 freezes when trying to IMAP sync Apple To Do Items folder

Hi - my Apple Mail freezes when trying to IMAP sync Apple To Do Items folder. This only started after Leopard 10.5.2.
A copy of my console log is shown below. Looks like there is some calendar with a nil UID -- and the program has a bug that it can't handle this.
Does anyone now how I get rid a nil UID (either an empty folder or an item with a null UID) to workaround this bug?
2/20/08 8:45:19 AM Feb 20 Mail[9754] * -[CalCalendarStore calendarWithUID:]: UID is nil during invocation of -[ToDoReconciler requestReconciliation:]
Stack Trace: (
2498794059,
2525638907,
2498793515,
2498793578,
6043006,
9130735,
9129278,
9129058,
8690574,
8687453,
8665789,
8664608,
2498816893,
2498815336,
9279289,
9278235,
2418472365,
2418471252,
2513136725,
2513136402
))

It looks as if you've the problem discussed in this -> https://discussions.apple.com/thread/4766577?tstart=0 (and other) threads.
Basically the soldering on your GPU is defective and the GPU probably needs to be reballed: if you take it to Apple they will just want to replace the logic board. If you're still under AppleCare, or if they will replace it gratis, that may fix your problem temporarily. A reball may also be temporary, but it's less expensive and there are repair centers that offer up to a one-year warranty: much better than Apple's 90-day warranty.
Have a look at the thread above: no need to read it all - just give it a glance and leave a message there if you wish.
Good luck,
Clinton
MacBook Pro (15” Late 2011), OS X 10.??, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

Apple Mail: What's the best way to repair existing install?

I have a new G5 Intel iMac 24". Just recently (within the last couple of days) Mail has been freezing and not doing any of the most basic things (reply, etc).
The only thing I've done to the computer is run the latest version of OnyX.
So I'm wondering: can I "repair" the current install of Mail by using Pacifist and re-installing Mail? And if I do that, will I lose all my preferences, accounts, emails, etc.?
Or have I just stuffed things up with OnyX, and should I hit the "go back to default settings" and see if that fixes it?
I'm currently using Entourage for my email and it works flawlessly - I switched to that yesterday and imported all the settings and accounts, etc., from Apple Mail.

Hi Dexter.
The exact problem is Apple Mail freezes or "hangs" from
the moment it's launched.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Finally, try launching Mail under the following conditions (you may need to force quit it first if it’s running) and post back with your observations:
1. Holding the Shift key down until the main window appears.
2. With no Internet connection.

Apple mail won't reinstall

Hope someone can help - I had a problem with apple mail freezing after sending a large jpeg message- nothing was going out and nothing was coming in. I had a similar problem previously which I fixed by deleting and rebuilding the account. I think I may have made a big mistake here as I have deleted the actual mail application this time and it is nowhere to be seen. I thought I could just reinstall the application with the SL applications install dvd but when I go to 'customize' and then 'bundled applications', mail isn't listed as an option. I have tried the general install and no luck - mail simply isn't there. I am now using a free trial of 'Postbox' which is working fine but I will have to pay for that eventually (and perhaps for every upgrade?) I dislike using the online mail service by my provider (sky). Does anyone know how to get the apple mail application back on my machine? Please help!

After a bit of help, I have used Pacifist to extract the mail application from the install DVD and then updated with the Mac OS X 10.6.4 combo - everything is back to normal! Wonderful.

Since iOS 7.0.4 upgrade Mail freezes daily mid-sentence on my iPad Mini. Any ideas on how to fix?

Since iOS 7.0.4 upgrade Mail freezes daily mid-sentence on my iPad Mini. Any ideas on how to fix?

Hello henkeblomqvist,
Congratulations on youre new iPad mini, and thank you for the details of the issue you are experiencing with the iPad.
I recommend following these steps for an issue like this (you can skip 4 because it does not relate to the issue you are experiencing):
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you get to step 5, I recommend backing up your iPhone before performing the restore:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M.

Since iOS 8.1.2 upgrade problems with yahoo mail via apple mail client

Since the upgrade to iOS 8.1.2 on my iPad I'm having issues with my yahoo mail account when using the apple mail client. I can send emails but cannot receive them. When I use the yahoo mail app there is no problem Sending or receiving. I have deleted and reinstalled my yahoo email account from the apple mail client. I have checked the wifi by changing between wifi hotspots. I have also restarted the iPad as well as resetting. None of these actions have resolved the problem. would appreciate any assistance that can be provided.

Do you use two-step verification for your Yahoo! account? If yes, you need an app-specific password.
If no, make sure your password is already entered in the "Outgoing Mail Server" in the Settings app.

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?

Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.

Apple Mail in iOS 8 is broken on my iPad 3

Hi all. I don't know what is happening with my iOS Mail App after upgrading to iOS8. I even did a full restore of my device (iPad3) configuring it as a new iPad and the problem persists.
There is a strong delay in pulling data from the email accounts. Sometimes, it doesn't do it at all, and Mail displays "updated yesterday", etc...
Pulling the messages down to display the spinning wheel also doesn't do anything.
I have also noticed that going to Preferences / Mail, Contacts and Calendar and choose "Fetch New Data" the operation takes about 30 seconds to go to the next screen. I have only one account configured in this iPad.
Right next to my iPhone, still on iOS 7, with 5 email accounts configured, selecting "Fetch New Data" takes me instantly to the next screen and the Mail app, as soon as it is opened, fetches new mail.
I have used several other Mail apps (such as Boxer) to confirm that the problem is exclusive to Apple Mail. In Boxer everything works ok.
Does anyone have the same problem?
Thanks.

Similar problem here. I use Mail client for several accounts including Gmail for my domain through Google Apps. One of these accounts stopped working two days ago. Just stopped downloading new mail entirely. Research suggested that my iPad was blocked by Gmail, but I am able to use the Gmail app just fine on it, so I suspect something with Mail. I'm on iOS 8.0.2 since it was released a few weeks ago.

How do I remove Apple Mail from my hard drive? Over 10,000 downloaded into my mail and continues to freeze up--- I just want to use my gmail account directly

How do I remove Apple Mail from my hard drive? Over 10,000 downloaded into my mail and continues to freeze up--- I just want to use my gmail account directly

I go to Gmail to do my email yes, in my browser, but ya know how sometimes you click on a website to email someone and it pulls up apple mail, and then tons of email dump into apple mail and it frequently causes my computer to lock up and have to shut down w/escape. I thought it would be better to take it off if I could

IOS 8.1 Apple Mail Freeze

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