IOS 8.12 Apple Mail for Exchange Account Deletes Message from Server

Both my computers are set to leave Exchange emails on the server, but I can't find how to set this on my iPhone. So, if I happen to first open a message on my phone, it's no longer available when I open Apple Mail on either of my computers. I need the messages on my iMac and MacBook Pro--not just on my iPhone. How can I change the settings on my iPhone so that Exchange doesn’t delete messages once they're downloaded to the phone? Thanks in advance for any guidance you can offer. --Bill

Thanks, Glenn. I get as far as the Advanced Settings screen, and there are 3 items for choices:
• Use SLL - on
• Move Discarded Messages into:
  Deleted Mailbox - check
  Archive Mailbox - not checked
• S/MIME
  S/MIME - off
I don't see how I can choose to NOT delete messages. (I'm assuming that the Move Discarded Messages into: Deleted Mailbox is a setting to tell iOS 8 what to do with a message that I choose to delete from my iPhone.)
Any further guidance?
thanks,
Bill

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