IOS 8.3 and blank App/iTunes Store
Since I updated to iOS 8.3 I can't connect to Apps store or Exchange server. I tried logging out of my app store and itunes thinking it just needed to reconnect and now I can't get back in. Also some apps are not working at all. Anyone else having this problem? Got a solution? Please help!!!!!!
I have the same exactly issue with the App Store. It seems like it can't connect and there's just a blank screen. However, I can update apps just fine.
Similar Messages
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I just recently updated the software on my ihpone 4 to the iOS 7 and now my iTunes Store does not work. All of my other apps work perfectly fine except iTunes. Whenever I open the app, the icons for music and movies and tv shows come up, but when I touch them, nothing happens. The screen is just blank. And I already tried updating again, updating iTunes on my computer, turning my iphone off and on, and resetting my ihpone, and nothing works. Can anyone help?
I searched this site for ios 7 and itunes store and found numerous others with the same problem, and several suggested solutions. One said that they had blocked all cookies and that was apparently the problem. I had done the same thing - blocked all cookies. So I set cookies back to "third parties and advertisers" and that solved the problem. Now the itunes store is working.
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I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. This just started happening today (2/19/14)! Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!! BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops. Again, HELP!!!!
You may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
My iOS 7 doesn't include the iTunes Store or App Store
I download iOS 7 & it had the iTunes Store and App Store the. They disappeared when I updated to iOS 7.2. How do I get them back?
Hi there legerhardt,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
after having my mbp upgraded with new m.lion by apple tech service i noticed that applications like iphoto, garageband and imovie are gone
researched online and was told that i had to acess the `purchase` via AppStore where it asks me to log in with Apple ID and password
i used the usual admin login and password and didnt work, also on itunes and icloud the similar case
do i need to register with a separate appleID and password for itunes store, icloud and app store apart from my admin login and password?Just use the same Apple ID and password that you used to access this forum - that's your Apple ID.
The user name and password on your computer has nothing to do with your Apple ID.
Good luck,
Clinton -
i installed itunes 11.1.3 and now my itunes store wont work - for example the movie list comes up blank- does anyone knw how to fix this?
Looks like blame is incorrectly placed. Turns out my iSCSI connector is struggling with Mavericks. When I placed the iTunes library on a local drive, everything came back to normal.
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I am from Bangladesh. And it seems iTunes store isn't available here. How can I download apps from it?
Unfortunately you won't be able to until if/when Apple open an iTunes store there (http://www.apple.com/feedback/) - to be able to buy from another country's store you need a valid billing address in that country and be in that country when buying from it.
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Trying to make an in-app purchase with new account information...purchase would not go thru...told me to contact the iTunes support.
Nobody on these boards can. Click here and ask the iTunes Store staff for assistance.
(101541) -
After updating IOS 7 i can't open Itunes Store on my Iphone anymore
After updating IOS 7 i can't open Itunes Store anymore.
Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
Tried all these tricks w/o success:
- Log off and on again on iTunes account
- Change system language
- Disable all iCloud syncs
- Disable all automated downloads from app store and iTunes store
Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
Next I will try is to sync with MacBook.
Anyone solved it already pls post ! -
I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.
downloaded the updated iTunes and that did nothing. I then went through the form about $ very VERY carefully and discovered one field left blank. Once that was filled in, everything worked and I now have my free app.
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Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
which is the way to solve this problem?You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?
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I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?
Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Different app/itunes stores for different regions
Why does there have to be different stores for different regions with some apps region locked? Can't they just make one universal app/itunes store?
I just find it annoying to have to constantly change regions in order to get the apps I want that are locked to their country's region.
Same with the itunes store; it's annoying that some international music doesn't show up on the US iTunes store, but shows up in a different country's iTunes store, as it is locked to that one region, so I have to change the country in order to download it.All content is licensed by the content providers (app developers, record companies etc) on a country-by-country basis as they want control over where their content is available - each country therefore has to have its own store, and you need to be in a country (and have a billing address in that country on your account) to use its store. If there is a particular item that you would like that is not currently in your country's store then you can try requesting that it be added, but unless the rights-holder agrees to it the Apple can't sell it there : http://www.apple.com/feedback/itunes.html
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Salve!
Da un po' di giorni noto che l'app ITUNES STORE SU Ipad va in crash??? Ho installato ieri IOs 7.4...
Come mai?Yes, I have reset the router many times as well. I have also tried tinkering with some of settings with no luck.
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I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?
i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH!
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