IOS 8--DRM--external hard drive

i sent an email to Apple tech support with no response--about 7 days ago.
issue is we have an external hd we use in the car so kids can watch purchased iTunes movies.
unable to get these movies to play. they are hd movies and take up to much storage on the devices. It use to work fine.
WHile driving we cannot stream from iTunes due to restrictions on data limits plus may not have service in some areas while driving to another state.
we purchased a lot of movies in iTunes and if Apple (it has to be an Apple issue with Safari since in iOS 7 it worked) doesn't fix how can we move all the purchased movies to a hard drive and play them?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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Why, if it told you you have insufficient space on your computer, would it suggest making more space available on your phone?
At a guess, you have insufficient space on your phone. Installing software will typically require more space than the final size of the software, perhaps even twice or three times as much, for the installation process. You can easily dump some videos or music temporarily, and then synch them back in afterwards.

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Share my iTunes on all my IOS devices from an external hard-drive

I have put my full iTunes library on an external hard-drive (2TB Lacie, USB connection only).
I`m doing this because my music library is geting to large now that i digitalized all my cd`s and starting to do the same for my vynil.
How can I listen to this library on all my IOS devises?
Can I create an wireless network for my iTunes in my house as not to connect (with the cable) to my hard-drive each time?
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Hard to tell exactly why it has happened without knowing what actions you took, but I would suspect you added to the library when it shouldn't have been necessary.
Apple's official advice on duplicates is here... HT2905: How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls such as lost ratings and playlist membership.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background, this post for detailed instructions, and please take note of the warning
to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed.)
The most recent version of the script can tidy dead links as long as there is at least one live duplicate to merge stats and playlist membership to and should cope sensibly when the same file has been added via multiple paths.
Or you could redo the migration in a way that works. See Re: Moving itunes library from desktop computer to laptop for example.
tt2

In which folder of my Seagate 3TB external hard drive, can I find my iPhoto photos from my iMac (iOS X Maverick)?

In which folder of my Seagate 3TB external hard drive, can I find my iPhoto photos from my iMac (iOS X Maverick)?

tlah wrote:
The Seagate 3TB external hard drive backs up the entire internal hard drive of the iMac.
Is this external drive a Time Machine backup?
Then find what you want using Time Machine (or whatever application you used to make the backup).
Your iPhoto pictures are in the iPhoto library in Users/Pictures.

Time machine would back up only the first time after I shut off my imac and started it up again. Then it would fail or claim it could not locate my external Hard Drive even though it's icon was showing in the time machine dialog window.

Time machine only ever backed up the first time it runs immediately after I start up my computer after it has been shut off. All other back up attemps fail. Recently it stopped recognizing the icon for my external hard drive in the time machine dialog window where you select the hard drive to back up to, and turn on and off the time machine function. Now the external HD icon only shows up on the desk top but no longer in the dialog box. I just tried shutting the computer off and turning it on again and now the light is on, on the external hard drive but the icon does not even appear on the desk top.
The external hard drive is a 1TB Seagate. The drive still has plenty of unused capacity. I ran a diagnostic test on it. It said the disk needed repair but the repair function would not work. The message stated that it could not be unmounted and repair is not available because the disk can't be written to. The Mac OX utility said the disk can still be opened but can't be changed nor repaired. The external HD is not S.M.A.R.T. supported.
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What Mac OSX version are your running ("iOS" as shown in your profile cannot run on a Mac computer)?

How do I use an external hard drive as my primary itunes library?

I am trying to move my primary itunes folder to an external hard drive to free up space on my C drive. I moved all applicable folders and made the appropriate changes so that all the music and movies would play from their new location. But, when I shut down and then restart itunes, it recreates the folders on the C drive and makes me reestablish the links all over again. Can't I make it start up using the external drive folder as its primary location?

The most effective way to do this is to copy the entire iTunes folder from the <User's Music> on the C: drive to the root of your external drive, without making any changes to the iTunes Media folder. You would then press and hold down shift while launching iTunes so that you get a prompt to choose or create a library. You click choose and browse to the new copy of the library on the external drive.
If you have ny iOS devices their backup still get stored within your profile folder on the C: drive.
You should also consider backing up the library to another drive.
tt2

Problems trying to store iTunes on external hard drive and back up iPhone to internal hard drive?

Hi
I have been tirelessly trying to relocate my entire iTunes function to an external hard drive to free space on my laptop. I have migrated the iTunes library (from the 'My Music' location on laptop) to ext hard drive and also reinstalled iTunes, asking to save all files during set up to the ext drive (not in default 'Program Files' on laptop). I have also pointed iTunes to the library's new location on the ext hard drive. I did this after reading a recommendation on here that it is better to have both my library and all other iTunes files in the same place.
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Hmm.
I'm sure I'd successfully tested the command line version of the move instructions at one point, but I'm getting the same "access denied" error when I try. Maybe "Move" doesn't like working with folders when the path contains sections with hidden or system flags. Anyway herewith version 3 which I've just tested works as described...
Relocate iOS device backups
Assuming you're running Windows Vista or later you can use the following steps:
Using Windows Explorer move the current Mobile Sync Backup folder from C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup to your chosen location, e.g. as X:\Backup where <User> is your Windows user name and X: is your preferred drive.
To make iTunes look for the data in the new location open a command prompt by hitting the start button and typing CMD<Enter> in the search box that opens up, then type in this command and press <Enter>
MkLink /J "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "X:\Backup"
If your external drive has a different letter or you already have a folder called "Backup" then edit "X:\Backup" accordingly.
If you're still running Windows XP you can use Junction (cmd line tool) or NTFSLink (shell ext). In both cases you move the existing folder to a new location, create an empty folder where the old one used to be, then use the tools to get the operating system to link the two together and silently redirect any file operation on the old location through to the new one.
Note that while this method works for iOS device backups it cannot be used to redirect sections of the media library. iTunes will break the connection the first time it tries to write a file to the target folder.
What happens when you want to sync the device? If you're getting a warning about erasing and reloading the device with media from the current library then something is wrong. If you moved the library files correctly and then reconnected them to iTunes this should still be the "home" library of the device and it should sync as if nothing had changed. If not then revist the make a split library portable post for advice. See also Recover your iTunes library from your iPod or iOS device if for some reason you accidentally erased the original library files and all backups thereof.
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How do i get itunes 11 to stop adding music played from external hard drive to itunes library

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Do you have a working copy of the library anywhere? The key file is called iTunes Library.itl and normally exists inside <User's Music>\iTunes. This is the file that knows what is in your library and each of the playlists, and holds ratings, play counts etc. Changing the media folder path in preferences tells iTunes where you'd like it to store media in future. It doesn't magically connect iTunes to any media that might already be there, or fix links to media that has been moved, or make it pick up a non-existent library file. If the worst comes to it you will need to import the media into the new empty library.
See Recover your iTunes library from your iPod or iOS device if you have any of these to recover ratings, play stats and playlists, and to associate your device with the new library.
tt2

I had an HP laptop with Itunes on it and kept my library on an external hard drive. I had a 160gb classic Ipod. My computer died and i am buying a new one (mac is out of budget) When I get my new computer, obviously I will download Itunes. My Ipod s

I had an HP laptop with Itunes on it and kept my library on an external hard drive. I had a 160gb classic Ipod.
My computer died and i am buying a new one (mac is out of budget)
When I get my new computer, obviously I will download Itunes. My Ipod still has all the music on it and the external hard drive is ok.
I don't want to "erase" or lose any information when I sync with a new itunes that is "empty"
What are the steps? After I download Itunes and set the folder location to my external harddrive what is next? Will Itunes recognize my IPOD? Will it load the music/list from my ipd or external into itunes?
Thanks in advance

The following user tip is worth checking through:
Recovering your iTunes library from your iPod or iOS device

Will using an external hard drive cause me to have duplicate files on my itunes library?

I put all my ITUNES MEDIA folder on my external hard drive from my older computer.. I recently bought a new computer and installed Itunes. I synced some of my Itunes purchased songs back on by using my Ipod.. however the songs I ripped from my cds are still not reinstalled in my library.. I will have to use my external hard drive or re rip those.. and there are a lot of them.. since I have already replaced some of the ones I purchased back on using my Ipod will it duplicate them if I use the prefrences method and return them all from my external hard drive? If i delete my files that I have already returned on my new computer before using my external will Itunes remember which are Itunes purchased music and which arent as well>??? also how exactly do you move music from an external? just plug it in and click the prefrences box about syncing files and keeping Itunes library organized?? any other thing to click?

An iTunes library consists of both the media and the database that knows which files are in the library and hold details of ratings, playcounts, playlist membership and other details not stored in each file's metadata.
Depending on how you have moved content to your external drive you may find you are only moved the media, but not the database. If you import this media into a new library it will work, but your library will be seen as "new" with respect to any devices that you have and iTunes will want to erase and reload them, losing you current selections, settings and data on the device.
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable. Alternatively you could copy over the iTunes folder and make sure your external drive has the same drive letter on the new system as the old, however moving the library into a portable form will make every subsequent move that much easier.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

Can't play music from external hard drive through iTunes on Windows 8?

I recenty bought a new laptop running Windows 8 with a small internal hard drive, so I don't want to store all my music on it. I backed up my iTunes library onto an external hard drive, but when I plug this into my new laptop I can't play my music no matter what I do.
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I know my laptop can play sound and video as I can watch YouTube videos with no problems. I went to Windows Update, and there are no available updates, I already have every available update.
I have also plugged in a different external hard drive, with different music files on it, and have encountered the exact same problems. It seems I can't play any music at all on this laptop. I know the files are not corrupted, as I can plug both hard drives into a different laptop that runs on Windows 7 and play the music on them with no troubles. Could it be a problem with the files compatibility with Windows 8?
I can also access my iPhone backup through this iTunes library on the new computer, so I know there is no problem with my backup.

I am experiencing a similar problem in Windows 7 64bit. Since my laptop has a 128gb SSD, I have loaded my iTunes library on to an external drive. I can sync my iPhones and iPads from this library, and the songs play fine from those devices. However, when I select a song from my library, and click the play button, nothing happens. iTunes does nothing. I have also tried right-clicking mp3s in my library and selecting "Play", with no results. I do not receive an error message of any kind.
I have also noticed that some of my mp3's within iTunes denote the Time as 00:00. The same mp3's will play and register properly using other mp3 players on my computer, and they also play normally on my iPhones and iPads.
I am running Windows 7 x64 on a Lenovo T530, in iTunes 11.1.3. Everything else in iTunes appears to function normally. I can listen to internet radio stations without an issue, through iTunes, and they play as they should. I have tried three different external drives, with different drive formats, and they all have the same issue. If I copy my iTunes library back to my internal drive, iTunes will play my mp3s.
I did not have this issue with iTunes 10, so I am assuming it is something that has occured within the last few updates.
Has anyone found a fix for this? Unfortunately, I am forced to use iTunes 11 because of my iOS devices, otherwise I would revert to iTunes 10.

Is it possible to have two USB drives for the IPad? I want to bring RAW photo files from my camera, through the IPad and back to an external hard drive. One of my cameras does not use an SD card. How can I do this?

Is it possible to have two USB drives for the IPad? I want to bring RAW files from my camera through the IPad and out to an external hard drive. One of my cameras has an SD card but the other one doesn't have a card that would fit in any of the camera devices I've seen on line. Realted to this, I bought the IPad camera accessory. Can I put the SD card in the device and also hook the external hard drive to the USB port of the accessory and download from the camera to the hard drive? Can I put Lightroom or the Nikon photo editing software on the IPad? Right now I carry a PC laptop and external hard drives with me on wildernes trips. Internet and WiFi are not available. Because I shoot so many photos and they're in RAW I need to download from the camera to the external drive because I run out of memory on the PC (and it has much more memory than the IPad). I have Nikon NX software and lightroom on my PC. I'd love to be able to reduce the weight I carry by using the IPad to edit my photos each night while on trips. Is this possible and how would I do it? I'd appreciate any guidance.

No, the camera connection kit only supports the copying of photos and videos to the Photos app, it doesn't support copying content off the iPad. For your second camera instead of the SD reader part of the kit, does the iPad to camera cable not work with it for direct transfer to the iPad ?
For Lightroom and Nikon software again no - you can only install apps that are available in the iTunes app store on your computer and the App Store app on the iPad, 'normal' PC and Mac (OS X) software are not compatible with the iPad (iOS). There are some apps that perform fairly basic editing functions that are available in the store, but nothing as sophisticated as, for example, Lightroom.

HT1766 How can I change the location of my iPad backup to an external hard drive (I'm using Windows XP)?

Hi Everyone,
My computer's hard drive isn't very big and it's getting quite full backing up my iPhone and iPad. I would like to transfer the back ups to an external hard drive but I haven't figured out how to do this. Also, I would also like to move the Apps folder to the external hard drive.
Although I hope to eventually purchase an Apple computer, for now I still have a PC running Windows XP. Does anyone know how to transfer these files to an external hard drive using Windows XP?
My iPad is the newest with retina display, 128 GB Wi-fi.
Many thanks!

Relocate iOS device backups
Assuming you're running Windows Vista or later you can use the following steps:
Open a command prompt by hitting the start button and typing CMD<Enter> in the search box that opens up.
To move the current backup folder from C: to D: type in this command and press <Enter>
Move "C:\Users\<User>\AppData\Local\Apple Computer\MobileSync\Backup" "D:\Backup"
Where <User> is your Windows user name.
To make iTunes look for the data in the new location type in this command and press <Enter>
MkLink /J "C:\Users\<User>\AppData\Local\Apple Computer\MobileSync\Backup" "D:\Backup"
If your external drive has a different letter or you already have a folder called "Backup" then edit "D:\Backup" accordingly in both commands.
If you're still running Windows XP you can use Junction (cmd line tool) or NTFSLink (shell ext). In both cases you move the existing folder to a new location, create an empty folder where the old one used to be, then use the tools to get the operating system to link the two together and silently redirect any file operation on the old location through to the new one.
Note that while this method works for iOS device backups it cannot be used to redirect sections of the media library.
tt2

How do I combine an old itune library thats on an external hardrive and a newer library thats on a newer computer into 1 library and keep them on the external hard drive so I won't use up all my memory on my newer laptop

I copied an old iTunes library off my old Toshiba laptop with windows xp and put it on an external hard drive. I have a newer Microsoft surface pro laptop with windows 8.1. I have a small iTunes library on my newer laptop. I want to combine the 2 libraries into 1, add newer podcasts to the combined library daily, but keep it all on my external hard drive, so I don't use all my memory on my surface pro. I have an older ipod classic that I have all my old library on. I love it and don't want to stop using it, but want to be able to add podcasts from my 1 library from time to time. What I usually do is download podcasts for a few weeks then, download them to my ipod. Haven't done any of this in about a year. But want to start getting regular with it again. PS I'm not very computer savy Thanks for any help or advice!

This article explains how to open a different library: iTunes: How to open an alternate iTunes Library file or create a new one. The assumption is that the whole library was copied to the external drive from the old Toshiba laptop, not just the media. If that isn't the case make a new library on the external drive in a folder called \iTunes and move the media inside \iTunes\iTunes Media before adding it to the library.
Once iTunes is using the library on the external drive you can add any content stored on the internal drive to the library by drag & drop or by moving/copying the content into \iTunes\iTunes Media\Automatically Add to iTunes. Make sure the option under Edit > Preferences > Advanced to Copy files to the folder iTunes Media when adding to library is selected. Once complete you can delete the original copies on the internal drive.
Should your library contain duplicates after merging see this recent post on deduping.
If there are ratings, playlists, play counts, or content stored on the iPod classic and not located anywhere else then see Recover your iTunes library from your iPod or iOS device.
Ideally you should backup your library to a second drive for security. See Backup your iTunes for Windows library with SyncToy for a suggested strategy.
tt2

IOS 8--DRM--external hard drive

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