IOS 8 messages app hangs at random

It's a new iPhone 6, pre-installed with the latest and greatest iOS. The messages app appears to crash or hang at random, and I have to use the "double-click the home button, kill the app" approach to get it working again.
Anything specific I can check for?

Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If that does not correct the issue, after killing the app as you refer to it, then create a backup of your device and restore from the backup. If that doesn't do it, then restore as new, not from a backup.

Similar Messages

  • Transfer photos and videos from iOS Messages app to Mac

    Hi!
    I have an iPad 4 16 GB with iOS 7. There's no secret that I need 5 GB of free space to update to iOS 8. But I don't have such amount of megabytes to install new iOS due to small size of my iPad's storage. However I noticed that Messages app took 2.2 GB of iPad's capacity and it's full of photos and videos sent to me from my friends. I really don't want to lose this data, but saving all of those photos and videos to camera roll and then transferring to Mac will take forever. Is there any way to batch this process?
    And also I have similar question about Mail's app attachments. How can I delete all media from emails that stored in my iPad? I mean not delete them right from my email account (I want to keep them on Gmail's server) but from iPad.
    Thanks in advance!
    Sorry for my English if there were any mistakes.

    Hello lovecoffeemusic,
    Thank you for using Apple Support Communities.
    The following article should help you with upgrading your iPad:
    Resolve issues with an over-the-air iOS update
    Regards,
    Jeff D. 

  • (Desktop) Messages App dosen't get (iOS) Messages App messages.

    My sister sends me a message to my iPhone (using my phone number) from her iPhone. The message comes through on my iPhone as usual, but shouldn't it also come to my iMac with Mountain Lion and Messages running? I can initiate "chats" from my iMac to her iPhone and they show up on her phone as coming from my email.

    Correct.  This requires the unification of the Apple ID to include phone # and Apple ID.  That hasn't happened yet... at the WWDC keynote it was said to arrive with iOS 6.  So... sometime this fall it should work.
    For now, if she sends an iMessage to your Apple ID (so @me.com email address) instead of your number you should receive it on all devices.

  • Message app hands on IPhone 6+

    Several times a week, my message app hangs. I have an 6+. I can't view new messages or send any - the screen is frozen. I can exit the app,but sometimes it will cause other problems with other apps - notably the health app. The only way to fix it seems to be rebooting the phone. I have heard that there may be others with the same problem. Is there a fix, maybe in a future update? I am running iOS 8.2.

    Close out of the app, double tap the home screen and completely close out of the app.
    Then do a reset, no data loss.  hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot bak up.

  • Messages app is not sending alerts in ios 8 is also hanging and crashing very glitchy

    Updated to ios 8 yesterday and noticed that messages were appearing in my messaging app, but no chime or alert badge was appearing.  yes i did check do not disturb, it was off, the sound was on and alerts were also turned on.
    i've also noticed the messages app is crashing about 50% of the time and is hanging every time i use it.  i'm going to backup and restore now.  wish me luck.
    anyone else having problems?

    This was the final step in a series of attempts and it finally worked for me... finally after an hour or two of reading every post I could find on getting repeat alert notifications. I closed the app (double clicking home and pressing the red circle with the white line in it which  turned off the messages app).  Then I held the home and off button until the apple came on...  I had also reset the DNS service numbers to 8.8.8.8,8.8.4.4:  I also made sure that the badge icon was on, a sound was selected and I had it turned to repeat alert 3 times.  When I tested after doing all these things the repeat worked.  I decided I wanted to turn it to repeat 10 times and it didn't work.... so I held the home and off button at the same time and it reset so that the alert repeats 10 times.  Perhaps the combination of all these these things did the trick, or maybe it was just the home and off button reset...

  • My iPhone 4S hangs (gets stuck or unresponsive) when deleting photos from the camera roll or use Messages app

    I am now on my third replacement phone from Apple because of this issue.  My iPhone 4S frequently hangs (gets stuck), without response, when I click on the trash icon to delete a photo, for about 20-30 seconds before becoming responsive again. I notice that this problem of freezing happens also when I use my Messages app for texts. There is no crash that occurs because the app responds after hanging for some time, therefore does not create a crash report to be sent to Apple.  I never had this problem on my iPhone 4, and truly regret upgrading to the new device. I bought this phone for the faster processor, however I ended up with a device that is much slower and unresponsive. At the instruction of the multiple geniuses at the Apple store, I've restored the phone numerous times and set it up as a new device to no avail, and have lost app data every time.  I've had three different phones now, and the genius cannot resolve my issue. they've even done what's called a DFU mode restore to restore the device firmware, yet no fix.  Is anyone having similar issues? I'm starting to think its a software issue, although the apple store kept replacing my phone with a "remanufactured phone" even though I was within the 30 day return period. When I asked to get a new phone from the box, they told me it couldn't be done since I had my device replaced with a repair model already. 

    I suffer same.  AppleCare can't seem to solve the problem.  I did a restore from backup. Then I did a restore as new phone (virgin). Then I did a restore as a new device and then backed up from a stored backup (which does not replace media).  To no avail.  Some days it works fine, and on others it's extremely bothersome. The major symptoms:
    1. It can take 5+ seconds to delete a photo.
    2. It can take 10+ seconds for the camera app to activate. In many instances, the moment is long gone.
    3. Switching from camera to video can take 5+ seconds.
    4. Saving a photo that's been optimized in iOS 5 can take 30 seconds. Absurd.
    Note that Photos and Camera aren't the only affected applications. What'sApp can have the same issues on occasion. Voice Memos don't respond like they should, either.  I suspect that there's some behind-the-scenes operations with network feed to which iOS gives its full attention (contrary to the UX getting full attention is is historically the case). This makes the user interface painfully slow at times — and, as most of us here would agree — painfully annoying.  This might have to do with changes designed around iCloud, but I'm not even (yet) using it.
    The bottom line is that what used to be a quick, pretty good phone camera is now totally lackluster and unreliable for fast shots.  Sometimes I think Apple spends too much time worrying about form and not enough about function.

  • IPhone iOS 8: Tapping on photo icon in messages app causes app to crash

    Issue (?ios 8 bug?): Tapping on photo icon in messages app causes app to crash. Present in ios 8.0, and also still in ios 8.0.2. iPhone 6+ 64GB.
    I just wondered if anyone else has been having this problem.
    Initially it worked great. Tapping the photo button next to the text box in message should bring up a menu with your latest photos and other sharing options. However, after the first couple of days, tapping the button brought up the menu, the phone freezes, and then after a few seconds the photo app crashes.
    Deleting most of my photos restored the function, but after another couple of days (and some more photos) it started happening again so I think perhaps it is related to the number of photos. After about 5-10 photos it loads the menu very slowly and its quite buggy. After 20+ photos it wont load the menu at all without freezing and the app crashing.
    My iphone 6+ was set up as a new phone (not restored from back-up).
    I hope this is some kind of bug that will be fixed in ios 8.0.3, but wondered if anyone else has the same problem or has any solutions?
    My workaround at the moment is just to go the photos app and either copy and paste the photo into a message, or share the photo via the photos app.

    I have this same issue with my 128 gb 6 plus.  I've tried restoring as new on a few occasions, but to no avail.  I did notice while my pc was synchronizing my apps, that the feature worked fine a few times until the synchronization was complete.  I seriously hope that the numbers of photos limits one's use of the feature, because i purchased the 128 gb 6 plus so that i could keep photos at my ready.
    Has anyone heard of a solution yet?

  • Why does my messages app on the iphone put 6/7 random contacts who I haven't messaged at the top of the list of people to message?

    In my messages app, let's say I sent a text to my friend 'John'. By right, his name and text should appear at the top of the list of messages, right? But instead, my phone decides to put let's say 'Mary', 'Sophie' 'Luke', 'Paul', 'dan' and 'Michelle' all on the top of this list instead. All the messages to/from them are and have been empty/deleted with weeks and i haven't contacted them in weeks either. But my phone still puts them at the top of the list, and the time stamp usually state the current time on my clock at that time. So Even though I texted john seconds ago, these people all remain above his name in my messages, why is this does anyone know?

    Hello there, Eimear_d.
    The following Knowledge Base article offers up a set of steps that can be useful as a first steps for apps that are not behaving as expected:
    iOS: Understanding multitasking
    http://support.apple.com/kb/ht4211
    If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
    Check for app updates.
    Force the app to close.
    Restart your device.
    Update your iOS device.
    Learn more about troubleshooting apps.
    If you find the issue persists, then this article offers extensive, in-depth troubleshooting for Messages itself on your iOS device:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Problem with home button and "messages" app after upgrade to iOS 4.1

    Hello,
    I have noticed two interesting problems with my iPhone 4. I am not sure if it is in conjunction with the upgrade to the iOS 4.1 software, but I did not notice the problem prior to this. Both of these problems are very odd and are hit or miss. I have tried restoring and the problem is still present. Also, since both problems have presented at the same time, that is why I am starting to believe it is not hardware...
    Problem 1: The home button has become considerably unresponsive. This is not all the time, but it does happen a lot. Sometimes it won't work for about 5-8 clicks and I have to use the power button to access the phone.
    Problem 2: When composing a new text message the cursor would always default into the "To:" section of the app which allows you to easily type what contact you are trying to message. However, I am having the issue now occasionally when I am in the messages app and select to compose a new text message that the cursor now defaults into the chat box (where you type your actual message). This is very annoying and I know that this is not the intended behavior of this.
    Please let me know if anyone has experienced similar issues and can provide me with some feedback.

    I have not experienced the same.
    I have tried restoring and the problem is still present.
    You restored from your iPhone's backup, or as a new iPhone or not from your iPhone's backup?
    If whatever software problem is causing this is included with your iPhone's backup, restoring from the backup will also restore the problem.
    Try restoring as a new iPhone or not from your iPhone's backup to see if this makes any difference. If not, more than likely your iPhone has a hardware problem.

  • Has anyone else had the issue of the the screen randomly flashing black only when using Messages app in landscape?

    I have been having an issue with the screen flashing black for several seconds then turning back on. This olny occurs in the Messages app and only in landscape mode. I have never noticed the issue in any other app. The issue is 100% repeatable. Has anyone else had this issue or know of any solutions to what seems to be a bug?
    -iPhone 5s running iOS 7.1
    KCM

    I think this is an issue with the phone's proximity sensor (the one that turns the screen off when you hold it up to your ear). It's a bug that seems to occur when you switch to another app (any app) while still on a phone call. You'll notice in Messages that the screen goes dark when you move your thumb over the earpiece/iSight camera, but not when you move your other thumb.
    Simplest solution is to force-quit the Messages app (double-click the home button, and swipe up on the app). The problem should resolve itself when you restart Messages.

  • IOS 7 problems with FaceTime and messages apps.

    Need resolution on why FaceTime and message apps are not accepting my password after loading ios 7.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Also try this - Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
     Cheers, Tom

  • I updated my iPhone 3GS on iOS 5.1 everything is ok but when I tap a message in notification area a SMS error comes "This URL wasn't loaded: sms:/open?groupid=1." and when i tap on messages app open and then close certainly... Please anyone helpe me......

    I updated my iPhone 3GS on iOS 5.1 everything is ok but when I tap a message in notification area a SMS error comes "This URL wasn't loaded: sms:/open?groupid=1." and when i tap on messages app open and then close certainly... Please anyone helpe me......

    Forgot to mention I live in Peru Southamerica, the cell provider is Claro (America Moviles).

  • IOS 5 Bug: Badges on Messaging app

    We have stumbled upon a bug in iOS 5 running on the iPhone 4, in regards to the badges showing up on the Messages App.
    You can reproduce this bug yourself.
    In Settings>Notifications>Messages, set it to:
    Notification Center: On
    Show: 5 Recent Items
    Alert Style: Alerts
    Badge App Icon: On
    Show Preview: On
    Repeat Alert: Never
    View In Lock Screen: On
    Now, go to your home screen and have somebody text message you a few times in a row. When each text message comes up as an alert dialog box, click on CLOSE.
    So far, so good.
    However, when you go to look at your Messages App icon, there are *NO* badges to let you know that you just received 2 or 3 text messages. Furthermore, none of those messages made it into your Notification Center either.
    In iOS 4, if you clicked "Close" on a Message Alert, you would still be reminded of the fact that you have text messages waiting, because the badge icon would show you how many messages have come in since the last time you launched the Messages app.
    This bug is causing us to forget about all sorts of incoming text messages because we don't have a badge reminder NOR a notification center reminder. The badge icon and the notification center reminders should really ONLY DISAPPEAR once we launch the Messages app.
    Thanks,
    Scott

    i tried calling apple about this problem back on ios 5 launch day and i even wrote some guy on infoworld about it. no one even knows what i am talking about or even cares.
    im betting on apple made it that way to make the cellular phone companies happy.
    im not observing that issue on my ipad, heh
    my original thread
    https://discussions.apple.com/message/16374805#16374805

  • IOS 5 bug with badges on Messages app

    There is a major bug in iOS 5 running on the iPhone 4.
    We have our incoming text messages set to notify us with an ALERT. When an incoming text message ALERTS us by interrupting our work, we often press the "CLOSE" button on the alert. HOWEVER, after pressing the CLOSE button, the Messages app no longer has a badge on it to let us know that we have unread messages waiting for us to read. The number badge disappears.
    This used to work just fine in iOS 4, and we need this fixed so we don't keep forgetting about unread text messages!

    What you described is exactly how it worked for me in iOS 4.
    If i clicked CLOSE, it assumed I read the message and was done with it.

  • IOS 5.1.1 messaging app broken after long message.

    So I sent my dad a long message of just "ugh..." with about 50 "h"'s. Now his messaging app is broken, and when you try to open the app it's just a blank screen. And sometimes you can't leave the app without resetting the phone. I've already tried killin gall of his apps, and doing a reboot. He is dead set on not updating to the latest ios (he's not very tech savvy, and doesn't like change). Is there a way I can fix phone with out updating to ios 7?

    if you have nothing useful to add, why bother? I'm trying to find a solution to a problem that I KNOW many, many other people are experiencing...
    I don't really care much if Apple reads this, I'm just trying to find a solution. Geez.
    If you genuinely were just looking for other users help to fix a problem, and weren't expecting Apple to read or respond you wouldn't have titleled this thread as you did.  You wouldn't have said: "I can't imagine this hasn't been noticed by Apple, but the lack of updates and some sort of status to their customers is incredibly irritating. When will this be fixed?" It is YOU who are trolling by deliberately posting inflamatory and misleading statements.
    The probolem is clearly in YOUR DEVICE.  Maybe there is a a hardware issue.  However, the other 99.999+% don't have the issue - and we're not bilind, oblivious idiots either.

Maybe you are looking for

  • What is exactly "host name"?

    Hi there again everyone! I am being asked to give my host name, it is part of a tutorial for making custom ftp-only accounts on OS X. I was wondering, is it .. My computer's name? Perhaps more info would be needed to understand my situation, so here

  • Any way to create still image of menu

    Is there a way in dvd sp to create a still image of a menu, complete with drop zones, buttons etc? I need something usable at full resolution, not like a screen shot or anything. Something like the save still feature on a video clip but for a menu?

  • How to create a program for sequential task performing?

    A particular task has to be performed first then only permission is given to perform the next task? Can it be performed on LabVIEW? Solved! Go to Solution.

  • Comment utiliser digital input dans VB ?

    Bonjour, J'utilise une carte PCI 6052E et j'essaie de lire une voie numérique en continu. Pour cela, j'ai essayé tous les exemples proposés par NI pour Visual Basic. Lorsque j'utilise ceux qui n'acquiert qu'un seul point (répertoire VBasic/Di) cela f

  • IMac iSight resolution turned grainy

    One of my friends recently downloaded Skype and after she used it, I went to PhotoBooth and the camera resolution was really bad. Really bad. I was wondering if the Skype app had anything to do with it considering the iSight doesn't have a video sett