IOS 8 Upraded and unable to Backup to ITunes.

I am unable to Backup to ITunes after upgrading to IOS 8 due to unknown error.
I have tried on 2 Authorizes Computers with the same negative result.
Is anyone able to please help resolve my issue.
Thank you.
Alex / Melbourne Australia

Hello alpal1,
The article linked below details a number of steps that can help get your iPhone backed up via iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen

Similar Messages

  • I installed iOS 5 on my iPad and unable to  Download from iTunes store

    I installed iOS 5 on my iPad and unable to  Download from iTunes store

    Hi all...I just got a solution to the problem. It's foolproof. Connect your iPad to your PC and re-install iOS 6. In case you would like to know how - Click on iPad in iTunes and then click on restore button. Then just follow the steps from there on. It worked for me. I know this is a "not-the-desired" solution, but it will fix your problem. For me it solved another problem - I had noticed a deterioration in speed when I had originally upgraded from 5 to 6. After doing this re-install, I can confirm, there is a noticeable difference in speed...across the board, including Siri responses. Thanks and best of luck.

  • I have an ipad (IOS 7.1) and downloaded latest version of itunes (11.1.5.5) and downloaded itools (1.8.2.8) but my Itools does not work and message that your itools is not compatible with itunes so please want your comment for that.

    I have an ipad (IOS 7.1) and downloaded latest version of itunes (11.1.5.5) and downloaded itools (1.8.2.8) but my Itools does not work and message that your itools is not compatible with itunes so please want your comment for that.

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • HT4623 just purchased iphone 5 and unable to sync with itunes or icloud- help...

    Just purchased iphone 5 and unable to sync with itunes or icloud.  when I connect to itunes it says i need itunes 10.7 or later.  I've updated itunes and still getting same message.  suggestions appreciated

    What is your Computer and which operating system is it running...
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later (free download from www.itunes.com/download)
    From Here  >  http://www.apple.com/iphone/specs.html

  • SQUIRRELLY  Leopard Server and Unable to Backup using Anything!

    I upgraded from 10.4 to 10.5.2 Leopard server, and am having some difficulties that I can't resolve.
    The server is running on an Intel dual core MacMini, and is primarily used for email. It isn't serving any webpages at the moment. The install was "from scratch" and not some kind of upgrade; only the mail was moved over from the previous server using Mail BFR.
    I have been unable to backup the server in any way. I have tried:
    • Superduper (2.5) which is how I backed up the previous server without problem
    • Carbon Copy Clone
    and now
    • Time Machine
    The first two would run about 2/3 the way thru, and the computer would "freeze" (mouse activity but nothing would work, required hard reset to recover). No logs available as the problem does not leave anything showing the problem.
    Time Machine was tried today, and it ran about 1/2 the server (only 18GB) and kernel panic resulted (log below).
    Tried all the usual troubleshooting methods; rebuild permissions, ran deep-cleaning, etc.
    I hate to have to restart the whole process from scratch.
    Thanks

    That is definitely the intended operation sorry, this is done so that if you have encrypted the device no one can just plug your phone into a PC and pull all the data off.
    Don't forget to mark posts that answers the topic as Accepted Solution. 
    If you find any post helpful, press Kudos.
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Unable to backup using itunes 10.5

    Help, I'm at the point of giving up and switching too Android based phone. I have an Iphone 3gs. After installing Itunes 10.5.1.42 my phone no longer backs up, just hangs. I'm using windows Vista SP3. I have tried everything, uninstalling, removing all apple software, reinstalling and also deleted all photo's from iphone. Everything failed. In desperation I did a complete restore on my PC, then loaded all windows updates. After that I used Ccleaner to check registry and also ran it to delete all free space on the disc just in case that was causing the problem. Before loading any other software I reinstalled Itunes and guess what?? still unable to backup, just hangs. This is so frustrating. I also have an old Dell laptop Latitude 600 that is running XP, when I loaded Itunes to that it worked fine. Sync and Backup ok. Is this just a problem with Vista? I'm looking to get an Ipad2 but holding fire, no point if I can't back it up. Come on Apple, you must try and sort this out. I see from other forums many people have the same problem.

    OOps...Sorry. My PC is running Vista with service pack 2.

  • I purchased a new computer with windows 8 and unable to sync with itunes

    I am unable to sync with itunes, since getting Windows 8

    Check this article about syncing to a new computer:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive
    If you just updated Windows, did you make sure to have the latest updates for your computer?
    Did you try to reinstall iTunes and all related Apple software?
    Also check this article again:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

  • TS4036 my ipad3 is just frozen with error message "this ipad hasn't been backed up in 2 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi." I have done all this and tried to backup via itunes on my laptop, but msg still pe

    My ipad just froze on me with an error message "this ipad hasn't been backed up for 2 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi. All this has been done including trying to backup via itunes (on my PC). all this still doesn't solve the problem. Anyone have a possible solution?

    Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
    Note: You must hold both buttons down together.

  • When I try to update my ipod 3d gen to ios 5.11 and check for the update, itunes says it is on it's most recent software already. my ipod touch is running on ios 4.2.1.

    Please help asap, I'd appreciate it alot. thanks.

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • Iphone crash downloading iOS 6 and unable to restore using iTunes  due to error 3253

    I'm from New Zealand and woke up this morning to find the iOS 6 was available. So after an hour of downloading onto my iPhone 3GS, it wiped my phone, sent it into restore mode. I connected to iTunes - have been trying for almost 8 hours!!!!!!!! and it is unable to download iOS6 due to error 3252, connection resetting and error 23.
    have done everything, all firewalls and anti-virus are switched off, upgraded to latest version of iTunes, turned off computer, re set the internet a million times. Won't downald on anyone eses computer in this house, and friends using other internet have the same problem.
    My iPhone is now off and will not turn on! What the **** is going on Apple??? I spend a fortune on these products and these latest updates ahve been nothing but trouble!
    Please can anyone help, im getting really p@#$@d off!!!!!!!

    I had this problem at first initially, and tried it 4 or 5 times.  Once I made sure that no other unnecessary software was running, the restore worked successfully.  However, it sounds like you've probably tried that.  Good Luck.

  • IPhone 4 (iOS 6) text messages disappeared and unable to restore from itunes. There's more...

    I decided against upgrading to iOS7 on my iPhone 4, however I did download some of the latest updates for my apps (which I assume were iOS 7 updates). The next day, all my text messages disappeared.
    I tried to restore my phone through iTunes, but it refused to sync. And then it refused to restore completely. I thought I might need an upgrade on iTunes to allow it to talk to my phone. However, iTunes refuses to believe there are any new versions available ( I haven't updated it since early 2013, so I'm sure there's been updates).
    I have since been unable to back up my phone and now I'm afraid of:
    1. Losing all the new text messages and data I've since accumulated in the last few months and been unable to back up.
    2. Losing the old text messages and data stored through iTunes on my mac.
    Any advice would be appreciated. How can I sync everything back up? Or at least make sure my old data is saved somewhere without risk of erasing and then somehow get my phone to sync with itunes again.
    I suspect that the app updates may have brought this on.
    Looking forward to your advice!

    I decided against upgrading to iOS7 on my iPhone 4, however I did download some of the latest updates for my apps (which I assume were iOS 7 updates). The next day, all my text messages disappeared.
    I tried to restore my phone through iTunes, but it refused to sync. And then it refused to restore completely. I thought I might need an upgrade on iTunes to allow it to talk to my phone. However, iTunes refuses to believe there are any new versions available ( I haven't updated it since early 2013, so I'm sure there's been updates).
    I have since been unable to back up my phone and now I'm afraid of:
    1. Losing all the new text messages and data I've since accumulated in the last few months and been unable to back up.
    2. Losing the old text messages and data stored through iTunes on my mac.
    Any advice would be appreciated. How can I sync everything back up? Or at least make sure my old data is saved somewhere without risk of erasing and then somehow get my phone to sync with itunes again.
    I suspect that the app updates may have brought this on.
    Looking forward to your advice!

  • GF's phone froze on iOS 7 update and can't backup.

    So she tried to update her phone to iOS 7 and now its stuck at the apple logo.
    Problem now is that she can't backup her phone since it has a passcode and her phone is stuck at the logo screen.
    Is there any work around to this cus she has a lot of photos that she doesn't want to lose.

    Same for me. This is a terrible bug that Apple should've thought about before releasing iOS7. I knew I couldn't have been the only one locked out because the Greek keyboard disappeared.

  • IPhone 4 iOS 6.0.1 upgrade issues; back-up won't load and unable to sync with iTunes

    I've just updated my iPhone4 to iOS 6.0.1 and went through the back-up routine.  The back-up routine appeared to partially update, displaying an error, however has brought through my contacts, previous messages and has even maintained my bluetooth connection with the car. The phone appears to function ok although it will now not sync with my iTunes and so will not download music and Apps to the phone.  I've tried to re-run the back-up however it just hangs with a message box advising that it is 'Estimating time remaining', a message that just hangs there for ages with no apparent actions (by ages I mean 15 minutes +).
    Any advice would be much appreciated; to say this is extremely frustrating is an understatement.
    Many thanks.

    Hello, having the same problem, but the answer by KiltedTim is too simplistic. Butcher60, any news? I have tried removing everything, still the same. It is true that Vista fails loading the driver, but, in my case, I noticed that:
    - if you reboot the sistem, the first time you connect any ios device, it is detected either by vista and by itunes. BUT if you disconnect it and connect it again, or connect another ios device, it is not detected enymore, neither by vista nor by i tunes, and you get the message, in managing resources, that the drivers of Apple mobile devices cannot be initialized (code 37)!!! This is so bad when you are doing an update (it is what happened to me), because, if you connect the device the first time, and then start the update, when reaching the point in which the device reboots, it is like connecting it for the second time, itunes does not detect it, and the device goes in recovery mode, so you must use another computer (with XP no such a problem, it seams) to complete it.
    - BUT the problem is not only by vista, something happend with itunes 10.7, because I went back to a recovery point before itunes last version, and the driver are loaded by vista every time, only when using itunes 10.7 the same error occurs, and I did not find any solution (because downgrading itunes is not possible)
    So, vista worked detecting ios devices before ios6 and itunes 10.7, it works without itunes 10.7 detecting every device, but it does not work with last i tunes. Can someone do something???

  • My 4s hangs after ios 7 update and unable to reboot

    Hi All,
    My 4s hangs after ios7 update and am unable to reboot. I am unable to make calls also. Please help.
    Thank you.
    whyeboon

    My iPhone 5 freezes all the time, can you please help me?

  • After ios 5 update and restore from backup my passcode doesn't work, what happened?

    yesterday iupdated my ipod touch 4g to ios5 and i selected to backup from an itunes backup i made yesterday morning, but after doing so, my ipod went to sleep, and when i tried to unlock it, it told me ipod disabled wait 1 minute, after a minute i tried again but then  it said wait 5 minutes, why isn't my passcode working?

    Restore from Backup once more. Passcodes are not restored in backups, so you should be able to get on the iPod without a passcode, then go into Settings and set up a new one (or the old one if you want).

Maybe you are looking for

  • RE: (forte-users) Sv: (forte-users) The Death ofForte

    This is what I got today: Statement of Direction Sun Microsystems, Inc. Forté 4GL(tm) Product (formerly the Forté Application Environment) Product Context · Forté 4GL is an award-winning, proven product with many unique advantages for building enterp

  • Timeline has over 2 minutes of black added to projects?

    Hi, Ive been a FCP user for 5 year and all went well but a few months ago i started getting this weird thing where when i would export out my videos would have 1-5 minutes of black at the end of them. I have un and re-installed the program, i have tr

  • Selecting all the files in a directory

    How would i select all the files in a directory, write the info of the files into a new file, and after the end of each file, make a New Line?

  • Software Installation error for the WoW wired headset

    I just got my new WoW headset in the mail, so am in the process of getting it set up. So I went on to the soundblaster website to find the software, got the Windows 7 64 bit version, as that is what I have. Problem is, when I went to actually install

  • Weird symbols in iPhoto

    I got my new macbook about a week ago and started using iphoto. Everything has been working properly until a couple days ago when i clicked on iphoto. I went from having about 200 pictures to over 7,000! All of the new pictures appear to be symbols a