Ios App asks me for the password to an old apple id. When I try to rset the password, it does not send a message to the email address it should send it to. How can i fix this?

need to know how to reset an old apple id password when the process to rest sends the instructions to a email address but its not there when i go to the email inbox.

Hi, cameo557.
Thank you for visiting Apple Support Communities.
I understand that you are receiving a prompt for an old Apple ID when attempting an update. You cant attempt to reset that password for the Apple ID via the steps in the first article below. If you need assistance with this or are not receiving the email, see the second attached article. You can also delete the applications in question and download them again with your new Apple ID. However, this will cause any application data in those applications to be deleted and you may be charged if these are paid for applications.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

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