IOS: Device not recognized in iTunes via wifi

After updating my iphone 5 to ios 7.1, my device is not recognized in itunes for mac... obviously I have updated itunes too but the device still is not seen by itunes. I've tried to reboot both iphone and mac.. but still does not work... any tips?

Have you tried to give your iPod  a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
Have you tried different USB ports? Rebooted your computer?
Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

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    I am on a Windows 7 x64 home-built computer and I am pretty technically inclined, but this one problem has been bugging me for quite a while now.
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    However, they do list some other steps that I'll try when I get home, such as making sure certain services are installed and running.  I'll post my results here.  Thanks, wiclee.

  • TS1538 iOS: Device not recognized in iTunes for Windows doesn't fix my issue

    I followed the instructions in this link but it has not fixed my problem. After I have done the screenshots and go into the device manager, my iphone is still not recognized in any of the devices.  Any suggestions?

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • IOS device not recognized in iTunes, Windows  7 Computer, or Device Manager

    Sometime last week, I ran the updates for my computer. When I plugged in my iPod Touch afterwards, it would not connect to iTunes, although on the iPod itself, I could see it was connected based on the "charging" symbol on the battery icon. So I checked if my computer recognized it as a "Device with removable memory in the computer. Only "DVD RW Drive (E)" showed up and under the "Other" section only showed my iCloud Photos folder. I also checked the device manager for any drive with the name Apple- none. I have only 2 USB ports on my computer, and I've switched between them over and over. No result. I have checked the hardware id's on all my USB drives in the device manager, and I only find the HP TrueVision camera on my laptop.
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    on 10/14/13 I ran the installation for updates again, and the same problem occured with my iPod. So I went through the same steps from last week, but this time, no changes. I still cant get the drive back on my device manager. I've gone through all the support pages pertaining to anything and everything about this issue, and still, everything I tried from and simple computer restore to a clean boot has still rendered no results. I know my USB cable works because im able to charge my iPod from any outlet (computer, A/C adapter, car adapter) and sadly I do not have the means to try on another computer.
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    iPod Touch 4th Generation iOS version 6.1.3.
    The Apple Mobile Device Support is installed.
    Can someone heplp me?

    Have you tried to give your iPod  a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
    Have you tried different USB ports? Rebooted your computer?
    Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

  • IOS : Device not recognized in iTunes for Windows

    During the update from my ipad from ios7.02 ==> 7.03 update stopped .
    I recoverd the ipad via an another PC
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    In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
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    can someone give me a definitive and proper solution?
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    During the update from my ipad from ios7.02 ==> 7.03 update stopped .
    I recoverd the ipad via an another PC
    after update itunes didn't reconize ipad; iphone and ipod
    i followed several times the procedure : http://support.apple.com/kb/TS1538?viewlocale=en_US
    result is still the same
    the aonly thing that i didn't succeeded is the remove of following map after deinstallation the Apple Programs ( in the right order)
    In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple\
    C:\Program Files\iTunes\
    C:\Program Files\iPod\ 
    can someone give me a definitive and proper solution?
    thanks
    Stef

  • HT1369 I updated itunes now my ipod or phone wont sync devices not recognized by itune. windows 8 sees the device  what changed?

    How do I get Itunes to recognize my devices? i5S and ipods have been synced to this pc prior to Friday's itunes update.
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    Hi meccamark,
    If you are having issues with your iOS devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • Device not recognized in iTunes for Windows

    iPhone 5S is not being recognized by iTunes or Windows Explorer.

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

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    After updating my iPod Touch 4G to iOS 6 from the device itself and then updating iTunes on my PC to 10.7, whenever I connect the iPod Touch, it gives an error saying "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
    My computer is running on a 64-bit OS, and the version of iTunes I installed is 64-bit. I have already tried the methods given by Apple to fix this (uninstalling iTunes and all other Apple software and reinstall iTunes, running Apple Mobile Support program, etc...). How can I get my iPod Touch to be recognized properly?
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    I agree it it the driver since the diagnostics say:
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    iOS: Device not recognized in iTunes for Windows

  • IOS5 Update causes Device not recognized in iTunes for Windows

    iOS: Device not recognized in iTunes for Windows
    I did an iPad1 IOS5 update and on the reboot could not get iTunes to recognize my iPad.
    I did all the recommended troubleshooting to no avail. So I called this morning and while on hold I put my password back on my device just as before and BAM iTunes now recognizes device and is doing my restore.
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    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 Device not recognized in iTunes for Windows 8.1.

    Both my ipad and iPhone are not recognized in iTunes for Windows 8.1.
    Both are seen by windows explorer but not iTunes.
    iTunes wi-fi sync does not work either.
    I reinstalled iTunes and it still doesn't work.

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 my iphone device not recognized in iTunes for my new Windows 8 computer

    my iphone device not recognized in iTunes for my new Windows 8 computer

    Hello kwesiaddai,
    I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • TS1538 Device not recognized in iTunes for Windows  I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p

    Device not recognized in iTunes for Windows
    I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
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    iPhone 4, iOS 5.1.1

    If might be helpful if you actually told us what the problem is.

  • My iPhone4 is not recognized by iTunes over wifi.

    While I have been having issues synching both my iPad2 and my iPhone4 over wifi to iTunes (error message would occur) recently the problem seems to have gone away for my iPad2, but not iTunes is not recognizing my iPhone4 via wifi. I have checked to make sure I am on the same network and even synched via cable, unchecked the wifi synch option and then reselected it. Still, iTunes does not see my phone. Any help/thoughts are appreciated.

    Tom,
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  • My ipod touch gen 4 will not recovery after software update. have tried everything. device not recognized by itunes. any ideas?

    my ipod touch gen 4 will not recovery after software update. have tried everything. device not recognized by itunes. any ideas?

    Try:
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Device not recognized by itune

    i reset my iphone software then my iphone device not recognized by itune
    cant install software

    Errors?  Specific issues?

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