IOS device not recognized in iTunes, Windows  7 Computer, or Device Manager

Sometime last week, I ran the updates for my computer. When I plugged in my iPod Touch afterwards, it would not connect to iTunes, although on the iPod itself, I could see it was connected based on the "charging" symbol on the battery icon. So I checked if my computer recognized it as a "Device with removable memory in the computer. Only "DVD RW Drive (E)" showed up and under the "Other" section only showed my iCloud Photos folder. I also checked the device manager for any drive with the name Apple- none. I have only 2 USB ports on my computer, and I've switched between them over and over. No result. I have checked the hardware id's on all my USB drives in the device manager, and I only find the HP TrueVision camera on my laptop.
After a couple of hours browsing through the support forums, I was able to restore the driver, thus allowing my iPod to be recognized again by the computer and iTunes.
on 10/14/13 I ran the installation for updates again, and the same problem occured with my iPod. So I went through the same steps from last week, but this time, no changes. I still cant get the drive back on my device manager. I've gone through all the support pages pertaining to anything and everything about this issue, and still, everything I tried from and simple computer restore to a clean boot has still rendered no results. I know my USB cable works because im able to charge my iPod from any outlet (computer, A/C adapter, car adapter) and sadly I do not have the means to try on another computer.
I have a HP 64-bit Computer running Windows 7 service pack 1.
iTunes version 11.1 currently installed.
iPod Touch 4th Generation iOS version 6.1.3.
The Apple Mobile Device Support is installed.
Can someone heplp me?

Have you tried to give your iPod  a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
Have you tried different USB ports? Rebooted your computer?
Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

Similar Messages

  • HT1369 I updated itunes now my ipod or phone wont sync devices not recognized by itune. windows 8 sees the device  what changed?

    How do I get Itunes to recognize my devices? i5S and ipods have been synced to this pc prior to Friday's itunes update.
    if I uninstall and reinstall itunes will my backups and library be lost?

    Hi meccamark,
    If you are having issues with your iOS devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • TS1538 iOS: Device not recognized in iTunes for Windows doesn't fix my issue

    I followed the instructions in this link but it has not fixed my problem. After I have done the screenshots and go into the device manager, my iphone is still not recognized in any of the devices.  Any suggestions?

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 my iphone device not recognized in iTunes for my new Windows 8 computer

    my iphone device not recognized in iTunes for my new Windows 8 computer

    Hello kwesiaddai,
    I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • Device not recognized in iTunes for Windows

    iPhone 5S is not being recognized by iTunes or Windows Explorer.

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • IOS5 Update causes Device not recognized in iTunes for Windows

    iOS: Device not recognized in iTunes for Windows
    I did an iPad1 IOS5 update and on the reboot could not get iTunes to recognize my iPad.
    I did all the recommended troubleshooting to no avail. So I called this morning and while on hold I put my password back on my device just as before and BAM iTunes now recognizes device and is doing my restore.
    So if you do a backup of your device before the update and you have it password protected, it won't recognize the device until you go through and setup a new device and put your password back to what is was before, then BAM you're good! Good Luck and hopefully you won't have to spend the day I did figuring this out.

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 Device not recognized in iTunes for Windows 8.1.

    Both my ipad and iPhone are not recognized in iTunes for Windows 8.1.
    Both are seen by windows explorer but not iTunes.
    iTunes wi-fi sync does not work either.
    I reinstalled iTunes and it still doesn't work.

    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS1538 Device not recognized in iTunes for Windows  I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p

    Device not recognized in iTunes for Windows
    I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
    Windows XP user.
    Any help will be greatly appreciated.
    iPhone 4, iOS 5.1.1

    If might be helpful if you actually told us what the problem is.

  • My ipod touch is not recognized by itunes or as a device on my computer even though it is connected

    ipod touch is not recognized in itunes or as a device on my computer, it worked a few days ago

    Do you have another USB cord you could try?

  • IPod Touch 4G running iOS 6 not recognized by iTunes 10.7

    After updating my iPod Touch 4G to iOS 6 from the device itself and then updating iTunes on my PC to 10.7, whenever I connect the iPod Touch, it gives an error saying "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
    My computer is running on a 64-bit OS, and the version of iTunes I installed is 64-bit. I have already tried the methods given by Apple to fix this (uninstalling iTunes and all other Apple software and reinstall iTunes, running Apple Mobile Support program, etc...). How can I get my iPod Touch to be recognized properly?
    *Note: I am still able to update my old iPod Video 5G without a problem*

    I agree it it the driver since the diagnostics say:
    Apple Mobile Device Driver not found.
    Did you try step 5 of:
    iOS: Device not recognized in iTunes for Windows

  • My ipod touch gen 4 will not recovery after software update. have tried everything. device not recognized by itunes. any ideas?

    my ipod touch gen 4 will not recovery after software update. have tried everything. device not recognized by itunes. any ideas?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Device not recognized by itune

    i reset my iphone software then my iphone device not recognized by itune
    cant install software

    Errors?  Specific issues?

  • "USB Device Not Recognized. One of the USB devices has malfunctioned..."

    I'm running Windows XP with external hard drive. When hard drive is connected, iPod will not sync and I get message stating "USB Device Not Recognized. One of the USB devices has malfunctioned..."
    When disconnect the external drive, he iPod appears in My Computer. However, iTunes is on external drive; therefore music is not syncing onto iPod. I've attempted the 5 R's as well as searching for iPod in Device Mananger. When iPod is conncected, it is listed in Devce Manage as "Unknown Device."
    I've changed drive letters on boh iPod and external drive and get the same message. Please help.

    QRe: Zen MX Causes "USB Hardware has Malfunctioned" Msg from Windows XpyUhh, Yes.
    I used to same cable to attach my Motorola Razr and the computer correctly found it and identified it as such.
    I also tried another cable (brand new) same thing.
    I went to recovery mode and did a "CLEAN UP" but no dice.
    I also got my I.S. tech guy to look into it and on the USB page it say "UNKNOWN DEVICE"? when he tried to delete it it did not help, it just reappears as "UDVC"? Also in looking into it it seems to have no drivers.
    He came to this site and tried to do somethinm through here but it did'nt work.
    Now in listening to it last night it began to 'skip' or what I call 'HICCUP" terribly. Where a song starts and stops, during the middle of it. ? It's always done it a little but it has been getting more and more common and now? It's WAY worse about it.
    It has never been dropped, or nishandled in any way. I bought the clear hard case to protect it. And only has about 300 songs on it. Never used for anything else. No vids no pics, nothing.

  • IOS: Device not recognized in iTunes via wifi

    After updating my iphone 5 to ios 7.1, my device is not recognized in itunes for mac... obviously I have updated itunes too but the device still is not seen by itunes. I've tried to reboot both iphone and mac.. but still does not work... any tips?

    Have you tried to give your iPod  a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
    Have you tried different USB ports? Rebooted your computer?
    Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

  • 2nd Gen iPod shuffle is not recognized by iTunes or computer

    I read the other posts about people's 2nd Gen Ipod shuffles not being rcognized by iTunes or their computer, but none of them seemed to fit.
    I have had my iPod shuffle for less than a week. Last time I had my iPod connected to iTunes in the "Settings" section I clicked "Do not automatically open iTunes and synch with iPod" or something along those lines. I assumed this meant iTunes wouldn't always open when I plugged it in to charge it.
    However, now when I plug it into my computer, iTunes does not recognize it and I get a message from my computer that there is a "USB Device Not Recognized" and the error message reads: "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." It shows up as an "Unrecognized Device". I have tried plugging it into a different USB port, and I have also downloaded the "Ipod Reset Utility" to try to reset it to it's factory settings, in case that would allow it to synch up with iTunes again. This does not work. Does anyone know why this is happening, or how I can get iTunes to recognize my iPod again? Thank you!

    Brand new ipod shuffle (2nd gen). When I plug it into the USB port, a "Disk Insertion" prompt warning appears with the message "The disk you inserted was not readable by this computer." The two options in the prompt window are 'Eject' or 'Ignore.'
    Having read other message boards, I decided to plug it into a PC computer and re-formatted it with FAT 32 filing system, but the exact same thing still happens. My MacBook give me the same message when I plug the shuffle to the computer. iTunes does not recognize it that anything is plugged in either.
    Any suggestions?

Maybe you are looking for

  • WordWrsp not Working in JDK1.5?

    Hello All I am using JDK 1.5_03 I have a editor kind of stuff for which I have used setLineWrap(true);for JTextAreaHowever this is not working. This is working in 1.4.2_X versions. Has any one encountered this problem?

  • 14 weeks to get a phone line installed - £10 compe...

    I moved house on 28/07 and after a huge amount of problems with Orange and after managing to cancel my account with them I ordered BT Broadband and Evening & Weekend Calls on 07/08/12. I get 3 emails confirming my order, thanking me for choosing pape

  • Possible little glitch with the Nano(second generation)

    It may just be my iPod i'm not sure, but if I select a song by author then go to my songs directly it dosn't show that that song is playing with the "<))" icon. This leads to other smaller glitches with song selection. Again, this is only minor so it

  • SYNC- PROXY  TO SAP ABAP WEBSERVICE

    Dear Collegues,                My scenario is synchronous to abap web service. <b>i have picked up the wsdl file from IJA-R/3 system as mentioned by book.</b> <b>the url mentioned for target saop adapter is :</b> http://Q4INPUSY006.in-pune.t-systems.

  • Any Pointers on how to get object list values and component values in iw32

    Hi, I have a requirement where whenever a user enters a creates(iw31) or changes(iw32) an order then we have to validate the materials entered by the user before saving the order.We have en interface structure for the transaction 'CAUFVD'.Which gives